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    AT&T Store

    2.3 (58 reviews)
    Open 10:00 am - 8:00 pm

    AT&T Store Mobile Phones Photos

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    Reviews With Photos

    Ivan H.

    Had to stop by to pick up something and there were 3 people in front of me, but upon entering, I was greeted by the front counter service attendee and she placed my name on the list. The wait was around 20 minutes but it didn't seem that long while I browsed around the floor to see the latest and greatest. The Heat game was also on so that was definitely a plus. I was assisted by Smiley, (yes that's his name) a very helpful and knowledgeable customer service rep and he was able to take care of my needs and within 10 minutes, I was on the way. Everyone I encountered was courteous and in good spirits and it seemed like none of the customers had any issues with service.

    The best of the att stores
    Jason L.

    This att store is amazing. I have visited the other ones and they just don't have the same feeling. This at store the team really shows they care When it comes to technology and cell phones everybody's always worried This AT&T store has a bunch of people that really care about what they do and care about their customers I wanna give a shout out to Willie for always going above and making the experience amazing.

    Broken sim alot by Saidy C the manager at 12599 biscayne blvd

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    1 month ago

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    11 months ago

    Go to another location if you don't want to ruin your day!!!! I'm been waiting for more than an hour here!

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    8 months ago

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    1 year ago

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    2 years ago

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    8 years ago

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    6 years ago

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    6 years ago

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    3 years ago

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    8 years ago

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    5 years ago

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    7 years ago

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    8 years ago

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    9 years ago

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    8 years ago

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    7 years ago

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    6 years ago

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    7 years ago

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    8 years ago

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    8 years ago

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    10 years ago

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    12 years ago

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    10 years ago

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    9 years ago

    Worst store ever!!!! Long waiting time. All hanging out in the lunchroom I think I will change my provider

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    9 years ago

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    4 years ago

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    15 years ago

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    10 years ago

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    8 years ago

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    6 years ago

    Have to say Alberto went far and above to help us . Really appreciate his persistence in helping us with our problem

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    7 years ago

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    8 years ago

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    12 years ago

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    11 years ago

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    11 years ago

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    12 years ago

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    11 years ago

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    Page 1 of 2

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    Review Highlights - AT&T Store

    I went to this store about six times during my visit to Miami and none of the times did i experience a wait time longer than 5 minutes.

    Mentioned in 3 reviews

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    World Phones

    World Phones

    2.5(11 reviews)
    4.6 mi

    SCAMS ALERT!!!!!! IM REPORTING TO BBB NOW! They are not accredited to the better business bureau…read morebut still i will reported to them and them i will send a formal complaint to the florida General attorney. My mother was in aventura mall with her phone without battery, she stop in this store asking for charging the her phone or repair if it was damage.. the person in charge tell her that was damage and is going to cost to much to repair.. she said ohh my god soo how much cost the latest and best Samsung? The guy said i can give you the latest Samsung for $600us plus the cover $40.. she believes it and buy the phone .. when she arrives home she show me a Samsung A13 ! The real cost for that crap cost $189 plus when i see her old phone i just plugged and it was perfect .. the old phone just need to be charged the battery.. they lie from the beginning to sell a crappie phone 3 times the price!! And her phone is a lot better and in perfect condition! She didn't need to buy anything ! We are going tomorrow to get the refund or im willing to spend the money and time required till i recuperate every back!!! I will contact the Turnberry Association to respond in there behalf why this can happen in the mall? , becuse is a kiosk from the mall doesn't show the Google reviews .. no worries i have the resources to do soo. Every social media, news, bbb and general attorney will have knowledge plus i already put a charge back to the credit card..

    They SCAMS the customers, for years are doing that.read more

    Cellular ER

    Cellular ER

    3.5(14 reviews)
    2.4 mi
    $

    I came to this business about two weeks ago and when I got my phone back I had emails opened that…read morewere sent during the repair. We deserve privacy as customers.. Also after my repair my camera and Face ID was not working. I called the manager and tried to get the problem recktified. After some back and forth he decided to diagnose the problem for me for free. I took it in and received with my camera working as it did before. I originally had a bad review but since the manager rectified the problem. I'll leave them with a 4 star due to my troubles. Summary: Check camera, face id and all necessities before you leavemaybe lock apps with very private information. Don't need them seeing my commission UPDATE.. After my phone was fixed now there is a specific place on the screen that cannot be pressed on. Another hassle. I'm going to call and try to see if they can fix this problem. It's like every time I go to them to fix a problem I end up with a new one‍‍‍

    I brought my iPhone here to replace the cracked screen with the new one and was quoted for $170…read more When I came back to pick up my phone right before the closing time I noticed the white balance and the brightness look a little weird, and I addressed the issue to the staff member. The response was that is because they put the cheapest screen, but they never gave me the options to choose from. When I get back home I noticed another issue - important display issue message that never comes away (the photo is attached). In the next two days I also noticed the battery capacity reduced significantly while I was barely using my phone! Before I brought the phone to Cellular ER the battery lasted whole day and even longer, and I used my phone for making photos, watching videos and music listening. So I finally gave them a call, and they explained that the battery capacity reduced due to the cheaper screen! You guys should disclose all these to your customers before! Knowing all these from the very beginning I would never pay this money and rather bring my phone to Apple and pay twice.

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    Cellular ER
    Cellular ER
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    AT&T Store - mobilephones - Updated June 2026

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