Not surprised this location permanently closed if you noticed in previous they were infamous for…read moreinsanely long waits for appointments and total apathy and rudeness. 2 hour wait times were not unusual for walk ins and the reps laughing at you or making snarking comments were standard That being said it's telling there's no close by AT&at retailer to go to to grab a quick charger or ask about upgrades or troubleshoot an issue w a phone you bought. Like that should be an option not normality w any provider

"Manager" couldn't even tell me if I was eligible for an upgrade. Told me to come back in an hour…read moreand meet with an available salesman. "Manager" at this store does less work than a house sitter. Literally went to the back for lunch break when I left. Enough with meaningless promotions, AT&T. Hire people to HELP!

I went there early afternoon and looks like the store was not too busy, but after waiting 30 mins,…read morestill didn't get any help. I wish I didn't have to wait that long, I couldn't wait any longer so I just left!

Waited in line for twenty Mintues so they could tell me to make an appointment . Next appointment…read moreis 11:30 Service needs to be a little more efficient .

What an unpleasant experience. The sales rep I dealt with acted as if I was imposing on her day. No…read moresmile, no hello, no thank you, no please, nothing. Just sat there in silence pushing buttons telling me what she can't do. Never going back. I heard the customers next to me say they are just going to switch to T-Mobile. I am tempted myself. Avoid this location.

worst possible AT&T experience I have ever had! they have made my entire family want…read moreto drop AT&T for good. terrible customer service, scammed us for additional fees. do NOT go here.

A last minute decision to make a $30, 16x20 print for an event welcome sign led me to Staples. And…read morelike all my other print projects, these guys came through in a pinch and it turned out great! I needed a sign within 48 hours. I went in and dropped off the file and the guy had a bit of a quiet period and got right to work. He told me to get in there by a certain time to allow for it in his print schedule. I got there just in time, they cranked on in it, and I was able to take home a beautiful sign the same day (only because he was all caught up with this schedule). I LOVE the printing department here. I just won't go anywhere else.

When we have an immediate need for business supplies, this is our store of choice. They usually…read morehave what we need in stock. We often buy our paper and printer cartridges here. They are very good when we purchase a case or more of paper (very heavy) of putting in the car for me. We have also used their printing services here. My satisfaction with that is a bit more spotty. I do like the product in the end. We usually have some labels printed. Depending on who is working. sometimes the process of getting what we want is easy and other times more difficult.

They do not answer the phone. They take on line appointments but then do not show up. I waited 30…read moreminutes but finally gave up. Do not waster your time on this unreliable business.

Came in today to get my old phones screen fixed as well as a case and screen protector for my new…read morephone. It only took 15 minutes and the owner was very friendly. Would highly recommend CPR in Highland Park to anyone in the North Shore area.

The only reason they get two stars is for the good service I relieved in the distant past. My…read morerecent (within the last year) visits here have been nothing short of horrible! I know that the manager has recently been changed and boy does is show. She is horrible and should go back to customer service training school!!! MY TWO MOST RECENT VISITS (with the last six weeks) 1. Son needs an upgrade - had unlimited data. Salesperson (SP), too bad - you get 2 gigs. Me - Is there anything you can do? We are long time customers and we need more than 2. SP - No, those are the rules. Me - Well, with all the competition it seems like something can be done. SP - No . Me - Can I talk to the manager? SP - She will tell you the same thing. Me - Please get her. SP goes to manager and literally tells her what he said and to tell me the same thing. Me - Please don't tell her what to say, please let me tell her my story myself. Manager to me - Don't be rude! What?! You guys are crazy! Who treats a customer like that?! Leave in a huff. Call Verizon on the phone. Yes, no problem we can give you 6 gigs for the same price for being such a loyal customer. So easy and the store so unprofessional! Went to Costco and got the phone for less money too! 2. Upgraded my own phone shortly after the iphone 6 release, but didn't get an iphone. Went into store to get help on setting up voicemail. Was told there was a 40 min wait. Waited patiently for over an hour. That's when I noticed that others were just coming in and instead of waiting were saying that they just needed one little thing. And they would take them. What?! I asked when I would be called. They said that there were still two people in front of me. I told the checker inner person that I just need to know how to get digital voice on the new phone. He did his best to help me. Kudos to him but they never called my name and it took two phone calls to Verizon tech support to get the phone working properly. And truth be told it was my son who eventually figured out the issue.

Employees have no idea what they are doing and constantly ask each other for help. Plan on at least…read more1-2 hours even for simple issues.

Ghost and his team are great to work with. They found me 2 cars I liked and they backed them up…read morefrom a service perspective too.

I purchased Ghost Armor's screen protector for iPhone. The staff told me that it is a long lasting…read moreproduct and it can be replaced for $5 when needed. I got it in Fox Valley, Aurora, IL. The screen peels off very frequently and it's really frustrating. I went recently to replace the screen for a 2nd time in the past 4 months and they were out of it. It was on a Saturday. I would not recommend this product. I send them an email to call me, and also tried calling them, they have yet not called me, it's been almost two weeks.

About a year and change ago (June - 21) my wife and I sagely dropped the numbingly poor service at…read moreXfinity, and went with T-Mobile offering two adults 55+ a $55 (COMBINED) unlimited plan. At sign-up (get 'em in the door) I asked would out taste be increased in the future. I was told "no," as long as we were two lines. I noticed a new cost on the web this morning and called to be sure. The $55 rate is now $80. Cute? Do you get off on being jacked around? Try T-Mobile, they excel at thievery. Grist-for-the-mill: they "throttle," prioritizing signal to those have better or premium plans. Doesn't that make you feel ... valued?

Would have preferred to give it zero stars had that been an option. One of the most unprofessional…read moreexperiences I've ever had where the employee used profane language and I was told to get the "f" out of store. The employee shared his use of "pills" due to car accident. Could explain the volatile attitude. Will be reaching out to corporate for resolution of initial reason for visiting a t-mobile location.