Very efficient service with compassion. Pricing waspretty good for basic cremation. Not a huge…read moreamount of urns to select from on website, not sure whats available in office appointment tho. Wascomfortable with services provided. Being my husband was the 1 cremated, i can't say there is any way I can be "happy" with entire process, but they did a compassionate, professional job.

I was not happy that I had to ask for the heavy gold chain that I knew my brother always wore…read more($1,000) value and that when I received it, it was broken. I had to have it soldered by a jeweler to repair it. I think the mortuary should have told me about the gold chain. I don't think I should have had to bring it up and ask for it. If jewelry is removed by a mortuary when they receive a body, it should be saved for the deceased's loved ones and they should inform them. Also, there was a lot of pressure to hurry up and approve the death certificate. Does that mean they have limited refrigerated? Maybe. The sheriffs who discovered my brother's body at home during a wellness check did not have an autopsy nor any medical exam because "there appeared to be no sign of foul play." My brother hadn't seen the doctor who signed the death certificate in three years.

My husband and I have been trying to switch carriers , will not name them :( We have been over…read morecharged for too long. Finally had a free Saturday so we decided to stop in Verizon to see what kind of deals they had . We were met by Bryan N. I knew as soon as he shook our hands we were going to not just be customers but friends also. He had our back and took care of us from the very start. He was polite and kind and professional but VERY funny. He went above and beyond for us. And for that I am very thankful.

So after trying online and at the corporate store they were not able to help. The manager was not…read morevery helpful. So I went over to this one and met Mason. I told him the situation, showed him the conversations with the online agent. He was able to get me into pretty much what I wanted from the git go. New phone, (with trade), lower monthly cost and basically the same entertainment package. Only thing he said he couldn't do was waive the 40 dollar activation fee which the online agent said they could do. Not sure I understand why he couldn't but it is what it is. He took care of everything for me.

David and Tyler have done a lot of work for me and it's all been top notch work, done quickly, and…read moreat a good price. They are great to work with and I highly recommend them!

I am happy with the quality of work and had the price been fair would have given 5 stars. However,…read morethe price was outrageous and unreasonable. I had a leak that was coming from my toilet. I was initially told it would be $350 to remove the toilet and fix the leak. Once the toilet was removed I was told it needed a new flange which was an additional $420. When I asked about the price I was told the initial price of $350 only covered the wax ring and closet bolt and did not cover the flange. Since a flange can be picked up at Home Depot for $12 and the toilet was already removed, incurring an additional full labor charge was unfair at best. In the end I was billed $350 to replace the wax ring and another $350 to replace the flange. As a veteran, I try to support my locally owned veteran businesses. This is one that I will not be using in the future and will definitely not recommend to anyone.

This team went above and beyond on helping us with our time of need. They were responsive, patient,…read moreand worked quickly. Highly recommend Todd and his team.

Todd was so helpful, made it so easy and seamless. Couldn't have needed guidance more! Thank you…read moreso much for making it all so easy!

Terrible non-corporate Verizon. Stole money from me, admitted the mistake and then said they…read morecouldn't give it back because it's "non-refundable" but tried to schlep me a cheap phone case as a fix. Scam artists. Watch your receipts like a hawk with these washout used car salesmen.

This is an authorized dealer NOT corporate so they tack on a $60 charge for the privilege of using…read moretheir store. We bought a phone for Christmas as a gift and it wasn't supposed to be activated. They screwed that up. Went back in to have them fix that and remove the $60 charge since they didn't transfer anything and it's called a "set-up" fee. They said it's non refundable and offered to give us a case for $60. No thanks. Bad business. Did not disclose the fee. Would not refund. Do not do business here.

If you're like me and want quantity over quality, this is the place for you. The clearance racks…read moreare frequently full of great deals. The staff is very friendly and helpful.

Sue helped me today and she was great. Super helpful without being overbearing. I love shopping at…read moreCato but the service can be somewhat lacking from time to time. Not true in Sue's case. How do I know her name? She told me her name and to call for her if I needed anything. She made sure I had the sizes I needed and told me about their sales in store and online. Good job, Sue! I'll be back more often thanks to you.

In 2019, Red Plains replaced a section of pipe on the main drain leading away from my home toward…read morethe backyard fence. Over the course of several years, I had issues with the drain clogging periodically but couldn't ever figure out why. This year, my significant other and I had a different company scope the drain with a camera in the hopes of getting to the root cause of our repeated clogs. We discovered that the work Red Plains did in 2019 involved REDUCING the diameter of the drain by one inch. Plumbing 101: Drains are only supposed to get bigger as they progress away from a building to the sewer main. We calmly contacted Red Plains to see what, if anything, they could do. They said the worker who did the original work was no longer with the company and also that they couldn't guarantee work done so long ago. Ultimately, they offered no kind of recourse for us and did nothing to fix the problem they created. We had to hire a different company to repipe the drain from the reduced section all the way back to the house, about $6,500. None of this would've happened if Red Plains would've done the job right in the first place OR remediated their original "mistake", which is actually more like plumbing malpractice. Do not trust this company.

Some guys from Red Plains Plumbing came out to clear a slow washer drain but they just managed to…read moreget their snake stuck in my washer standpipe. Instead of apologizing and figuring out how to fix it, they claimed that this happened because of my drain and they would have to go straight to digging up the sewer line for $7,000 to $10,000! I told them I would not be doing that and asked for other options so they said a supervisor would call me back and left, abandoning their snake in my drain which was now completely clogged and backed up into my washer and kitchen sink... Fast forward through a couple of days of frantic calls to Red Plains which they didn't even bother returning and I called another plumber for emergency service. They were NOT complimentary and let me know the snake should not have been put through the washer standpipe and its four 90 degree turns, should never have been forced in until it knotted up, and after they removed it that Red Plains had used the wrong kind of head on the snake which was broken off inside the drain! What was just a slow drain was now a serious issue and I had spent over $700 but was much worse off than I started! I want to support small businesses like Red Plains because they're supposed to care more about their customers. Unfortunately with Red Plains, they weren't able to provide the resources, professionalism, and knowledge that a larger company would. Their office manager called and tried to help figure out a way forward but must have been overruled because a return visit to fix the problem lasted less than 15 minutes and Red Plains sent me an email saying there was nothing they could do. When I tried to find out what happened (again leaving many messages with no return calls) they just told me I should go with another plumber! Following their advice, I called a larger, more reputable company and what a difference it made! In less than the time it took Red Plains to get their snake stuck and block up my drain, the experienced plumbers found exactly where the head of the snake was lodged in the Y with a nearby floor drain, sent a camera down the floor drain to look at what it would take to remove the stoppage, and cleared the stoppage through a nearby cleanout that the Red Plains plumbers had just ignored! Instead of defaulting to the most destructive (and expensive) option, the new plumber had the tools and experience to correctly diagnose the problem and figure out a way to fix it where Red Plains couldn't. To cap it all off, Red Plains flatly refused to refund the charges for their "drain cleaning" which started this mess (be careful with all the fine print they put in their invoices which make you wave their liability for damages they do) so this was a costly lesson for me. In the end, what it comes down to is that you want to work with a company who will do what they say they will and help you even after they make a mistake. Based on what happened to me, I want to warn everyone that company is not Red Plains Plumbing. If you're considering hiring them then I hope the same thing doesn't happen to you too!

Great customer service. Much better experience than last place. Went out of their way to try to get…read moreus a phone from another store.