Keyora was very very helpful and deserves a raise 1000%...thankful for the good service and energy…read morethat was given to us while in store

I must mention the young lady Keyora Every time I enter CDR she is always smiling and has been so…read morehelpful

I had a an AMAZING experience with Antonio I was so frustrated because I went to the location in…read moreMAY by Little Ceasers and it was so ghetto never the less Antonio knew exactly what the issue was and resolved it immediately i was there for 5mins or less will be back again Thank you again!

nothing when you have auto pay they take more money for no reason at all off your card when you are…read moresupposed to be only paying for your phone bill do not go here for your ANYTHING

I went Yesterday for a transfer and it was the worst experience I had the younger girl was training…read moreand older lady so I know she was the manager honest 0 start would be a service to let customers know they add unnecessary fees and don't know what they are doing sitting there and arguing w the customer is crazy to me since I also work in customer service. Never coming back It took them more the an hr to do a transfer that didn't even go thorough I went to another location and they had it done in 5 mins If you want ghetto this store is where you wanna be @ THEY SHOULD FIRE THE EMPLOYEES & START FRESH

If I could rate this place a 0 stars I would! DO NOT COME HERE. I came in looking for the 4G…read morehotspot which is free if you have a acct all you pay is the taxas and first month(I'm a former employee of Metro) the little girl there tried adding things to my account I did not give her permission too. She tried to make me pay ALMOST $100 for a device that is free. I told her I worked at a Metro and the price was wayyyy off. I told her I did not want any added features of extra things just the $50 monthly bill and taxas. She kept insisting that her computer wouldn't let her not add insurance. She tried to make me look dumb just so her commission could be a few $ up. She even showed me her computer where she claimed it wouldn't allow her to not add insurance, there was clearly an option of declining insurance which I told her I said it says right there declined and she continued to act dumb. The other her girl that was there with her even said " just add the $2 insurance " and I said no I don't want insurance. They kept insisting until i asked if I needed to go somewhere else due to them not understanding what I wanted because they were trying to get $40 extra bucks out of me. The girl ended up bothered and was pretty rude to me because wasn't going to pay her $100 for a free device. My total ended up being only $56 dollars after all that arguing with her about her not adding extra stuff to my account. I don't even know what she was adding to my bill for it to be $96 and the drop down to $56 after all the arguing I did. DEFINITELY DONNOT RECOMMEND THEY ARE SCAMMERS. They don't know what they're doing at all. I recommend going to 74th and penn the only reason I didn't go was because they didn't have a hotspot at any old thete locations

******WARNING******* IF YOU HAVE AN IPHONE, DO NOT TAKE YOUR…read morePHONE TO THIS PLACE!!! THEY ARE NOT AN APPLE CERTIFIED REPAIR SHOP!!! All Apple phones have serial numbers on the internal parts of their phones and will not function properly with an aftermarket part. You risk damaging your phone by installing non genuine Apple parts. I have an iPhone 12 Pro Max. It's always in a case with a screen protector. The screen was cracked from a freak accident. The screen was cracked but the touch feature worked fine. I went to "Cell Phone Fix" because I was unable to make it to an Apple store (My mistake). I went in person to this store and asked the store owner if he would be able to replace my screen with an actual APPLE OEM (original equipment manufacturer) part. He said that he had a refurbished OEM APPLE screen and would be able to fix it. He told me to hold on so he could call his brother to make sure he could. He spoke to his brother in a form of Arabic over the phone and then told me he would be able to fix it for $350. He told me it'd take him one hour to fix. I asked him again, to reassure myself that the part was an actual OEM APLE part before he touched my phone. He said, "Yes, it's an actual refurbished Apple screen. You won't be able to tell a difference." I turned my phone off and handed it to him. I waited inside the store for him to repair. After the repair was complete, the screen appeared to be fine. From the actual appearance of the phone (turned off) you wouldn't be able to tell that anything happened. When I turned my phone on, there was a notification in the settings that said, "unknown part." This notification further explained that the phone was unable to determine that the display screen installed on the phone was an original part, genuine Apple part. I inquired to the store owner about this issue and he said, "Give it 3-5 business days and it will go away." After further inspection of the phone, I noticed that there was no "true black" on the black portions of the screen. OLED displays show true black. LCD screens will not. This was a cheap LCD screen that I was charged $350. Throughout the day, my phone would randomly turn off, over heat and the battery drained significantly faster than prior to the repair. The next day I took my phone to the Apple store in fear that my phone would be ruined from prolonged use of the fake screen. This caused my phone to be out of warranty so I had to pay for an out of warranty repair with Apple just to get my phone fixed. I have attached pictures of the difference between my phone and my wife's. If you look, you can definitely see a significant difference in the screens. The phone on the left is my wife's. The one on the right is mine. The black looks like bluish because it's not an OLED screen.

I brought my grandmother's phone in today to get help. She had several popups and apps that were…read moremaking it impossible to use the phone. She was extremely embarrassed and David took very good care of her. He put everything into layman's terms for her and assured her that she is not the only one that has had this problem. He also explained to her what she should do in the case that it happened again. After working with us for about 20-30 minutes he handed her phone and it was ready to go. We appreciate the time he took to help us. He was very professional, prompt and polite. If I have any other issues with my phone, I will definitely go and see David at Cell Phone Fix. Thanks David for helping us out today.

Went to this store 9/12 to upgrade my work cellphone. After 3weeks I receive a bill in my home…read moreaddress about a cell line and phone I didn't open/purchase. Called verizon and they did confirm a personal account was opened 09/14 under my information. How did this fraud and identity theft happened? It could be many things, but the coincidence of visiting this store 09/12 and then 2days after 09/14 a fraudulent account was made is just fishy.

If there was a choice to give zero stars I would definitely give them. Zero star. We switched to…read moreVerizon went to this location. Traded out I phones for new phones and paid the difference in cash . We were told we didn't owe anything on the phones since we paid the difference in cash . This was not the case they kept charging us for the phones on every bill . Our experience got even worse when we switch to the home internet we were told they will pay the ETF on the old internet provider which was never done . Please don't just take my word for it Check the reviews from the other customers on here and also check the google reviews. I guess this is just their standard operating procedure. In simple language we call this a theft . I am addressing the owner of this location in Oklahoma City on Northwest express way to reach out to me and resolve this. Due to their dishonestly we are no longer with this company. Can you blame us ? I appreciate your so called efforts it's been over a week since your response and nothing has been done I can be reached at 4058023807. Let's see if you will really look into this Been 2 weeks now haven't heard back from you . I was right about everything I said

I wasn't in the store one minute when the young guy came out and greeted me - I showed him my…read moreiPhone screen and told him I wasn't sure if the screen protector was just cracked or if it was the actual screen itself. The guy said I needed a new screen protector - he rang me up on the credit card reader - while I was tapping with my card he already had the old cracked screen protector off. He wiped off my iPhone screen, put the new protector on, and we were finished - in less than five minutes. I'm still astonished at how fast everything went. And the screen protector cost way, way less than at the Apple Store.

They sold me an IPhone 12 for $230 and the battery didnt even last 3 months and they charged me $50…read moreto replace my battery and my phone still does not work. I do not recommend taking your phone here or purchasing a device from them.

The owner was the person that helped me. He was so dang personable and helpful. I was also…read moreimpressed with both their pricing and selection.

I called looking for the hard-to-find iPhone SE2 that would be within a specific price range. They…read moredidn't have any, but started looking for me. Within a week, they'd found a phone in perfect condition at exactly the price point I needed. They were great to work with and I would certainly check with them next time I'm needing to replace a phone in my family. They also have a location in Yukon and on-site service.