I have been with T-Mobile for 4 years. I had pretty good service other than the few glitches towers being down like your typical stuff.. recently my phone got shut off for about 2 months I went to T-Mobile and paid $161.02 to pay off all of my fines and fees then come to find out they charged me double in December so I call I get refunded now they are trying to charge me that same double amount this month because it shows I never paid it so my phone bill went from $40 and 11 cents too $121 dollars that quick.. I I canceled my service after 4 years and I will not recommend T-Mobile to anybody and I advise you to not sign up with them it has been awful. read more

the lady at the T-Mobile store on Garth brooks in Yukon was very nasty to my wife when my wife asked some basic questions about her iPhone 15 operations. I don't recommend going to that store. the T-Mobile store on Rockwel and nw expressway is very respectfully helpful read more

Your hours of operations saids Sundays 11-6pm I get here and they are not open, the employees getting here said they open at noon if you decide to change your hours why not update it on your site as well as the hours posted on the window, several people left that came this is customers that when somewhere else. read more

Karina was fantastically helpful! The store was clean and bright. Neatly kept environment ! Staff was very thorough and patient!Great service!! Highly recommend ! read more

I have the lifetime warranty on my screen protector but no one in town had them. I had been told this store doors and they were right. (Jumping in air and screaming with joy). So I drive down here and got in line but I didn't have to wait. They just brought me one out for me to install. They aren't installing them during COVID-19. And I totally understand. A phone is a hotbed off germs. Good call T-Mobile and thanks for having what I need. read more

The wait is crazy long and I find that they are not all that friendly and willing to help with your problem but they are very quick to tell you to call customer service! This store is 1 minute away from my home and still I prefer to drive 15 minutes away to another TMobile store because of this stores (SW 44 Western) bad service. read more