Verizon

Sometimes the internet works good with no problems but occasionally i get bad lagging issues. It's…read morealways conveniently on the weekends when they're closed so i can't talk to a human over the phone. The speed for the internet is never consistent and after a long week of work i just want to enjoy my free time. Like i said it's seldom that i have issues but i wish the internet was just consistent with high speeds. I thought the future of fiber was going to fix that issue

we have been on OEC since it came to our neighborhood, we have experienced freezing issues since…read moreswapping over, recently it has become a real problem, we watch 404 as a primary channel, it freezes or glitches everyday, we have contacted them several time and today they said that channel 404 is having a problem, I hate to go back to cox but 404 FOX is the one channel we have to have and it sucks not being able to watch it when we want to, I talked to the David Goodspeed years ago and it seemed like he had a good handle on things, I would hope that if they are going to advertise that they are the goto cable network around OKC and surrounding are that he would be aware of issues and get them addressed so they dont loose customers! Forgot to say that we have been in contact with customer support twice in the last week and no help yet. It has been escalated to tier 2 and still not fixed!!!!

AT&T Internet

1.2

(33 reviews)

They illegally throttle your internet speed during peak hours and lie about it. Check your speeds…read morethrough a 3rd party speed checker and I guarantee it'll show the true speed.

I'm giving AT&t anything 1 star. Simple. If you want to see how easy it can be to do business with…read morea phone company who absolutely appreciates its customers. Try T-MOBILE. Love, Love, Love this company. Forever, I thought AT&T probably hung the moon. I was even afraid to switch because I'd been with them for somewhere close on Cellular to 40 years. Try to stop something you don't want through AT&T. You literally have to go into the store to stop something. Go to T Mobile. See what you can get thru the. I really enjoy my Netflix, Hulu. TUBI AND Pluto. All free on your phone, and you can hook it up to your home TV. Best switch and only switch I've ever done for cell phone. I would not go back to my illusion of the Granbury of the other cell phone company. I know this was supposed to be internet service but if it has AT&T on it attached in anyway or buying out an existing company. I'm out. I can't stand this company. Be aware if you go with these people. Make sure the letter they send you either says do what you want with their equipment or they tell you to return it. I stop using them once. Got an email tell me to bring in my used equipment. About a week later I got another email tell me to just keep it. They didn't want it back. Then they sent me another email several weeks later telling me they were going to sue me because I hadn't returned their equipment. I called them and told them let's dance. I've got all my documentation of what you told me to do two different times. In fact I still have their equipment just I'm case. You do business with them if you desire but look at their rating.

Cox Store

2.1

(11 reviews)

Service drops, customer support is no help, and competitors are cheaper for better service. The…read morestore also opens later and closes earlier than any other competitor.

Cox sucks Cox. I…read morehave had them for a little over a year now and they've staggered my internet speed when gaming. First it started out with my streaming and casting to my TV. I called customer service and they told me to reset my router and did the ladt said it was my TV. My TV casted fine from my previous house when I was with another provider but now it's like they're kicking my devices off from the internet or slowing it down to get me to upgrade. Finding another provider.

Verizon

2.3

(13 reviews)

I recently purchased a phone from Verizon with the expectation of a quick setup and a smooth…read moretransfer, but the experience was the opposite. The phone I bought wasn't even connected and didn't exist in Verizon's system, which led to a frustrating series of issues. I had to make 2 trips to the store to try to transfer my service, and the problem still wasn't resolved on the spot. This turned what should have been a simple upgrade into a prolonged time sink filled with repeated follow-ups and visits. Bottom line: If you're trying to save time, Verizon is not the place to go. Prepare for potential delays, avoid peak times if possible, and bring all relevant documentation (order number, proof of purchase, ID, transfer PINs, device IMEI). If time is critical, consider alternatives or at least have a plan for escalation to a supervisor. The fact that they sent me home with the phone that was a brick and were unable to activate it for four hours sitting on the phone wait hold and in store. Originally told me it was gonna take 24 hours to activate my phone after they already canceled my other one. Store manager didn't even have the audacity to come out and speak with me and placed blame on Corporate. But was told they've never seen this before in history of their store. But yet the manager still can't come out. Thanks Daken for your help

My home WiFi has not worked for over 2 weeks. Their off shore customer service is horrible. When…read morethey could not fix the issue said would research and call back in "a few minutes". Never happened. I have spent HOURS on the phone resetting device etc. was sent a new box yesterday after order for new box on Feb 11 was cancelled for unknown reason. I'm 1 year into a 3 year contract. Very poor service. Very unhappy customer service. Store rep was very happy to sell the service but when I went back with service issues I was pretty much ignored and told to call 611. I hate the Verizon service. I totally expect an account credit for no service. Can't wait to find a new carrier.

Cox Store

3.1

(12 reviews)

Terrible customer service. I'm done with cox. They smiled and said they can't do anything. Told me…read moreto call customer service, which customer service told me to go to them...

Skylan provided exceptional assistance in setting up my phone and internet connection, resulting in…read moresignificant cost savings. His outstanding customer service skills are evident, and he deserves a raise and promotion. He is the best customer service representative I have ever encountered. When he helped me with my phone, he explained the iPhone, its benefits, and its functionality in detail. I genuinely appreciate his expertise and dedication.

UScellular & T-Mobile Store

2.7

(6 reviews)

simply needed a battery for my remote. They had the battery installed by a friendly associate and…read moreI was out the door in two minutes! Excellent

I had an incredibly frustrating experience with US Cellular at the Norman, Oklahoma store and would…read morenot recommend them to anyone. My wife and I have been loyal customers for 10 years, but after this experience, we're seriously considering switching providers. We went to the store to trade in our phones and upgrade, as my wife was eligible for a solid promo. The associate told me that if I paid off the small remainder of my current phone's payment plan, I would also be eligible for the same promo. Sounds great, right? Well, turns out that was completely false. On my next bill, I saw that we did not have the same promo. After calling the store manager and US Cellular customer service, I was told that because I paid off my phone early, I was not actually eligible for the promo--something the associate conveniently forgot to mention. And to make matters worse, they told me I could not trade my new phone back in for my old one. So basically, I paid extra money just to get a worse deal. If that wasn't enough, the associate also told us about a promo for an Apple Watch. I specifically asked for a 12-month payment plan, and they confirmed it. Surprise! Turns out the promo only applied to a 24-month plan. And just like before, when I called to get it fixed, the manager and customer service both said there was nothing they could do. To top it all off, when I called to get this resolved, I was told that the associate who gave me all this misinformation had already been fired. That really makes me wonder--how many other people had the same experience we did? How many other customers were misled and overcharged because of bad information? After 10 years of being a loyal customer, this is how we're treated? At this point, I have zero trust in US Cellular associates. If they can't even properly explain promotions, what are they getting paid for? This experience has convinced me to start looking for another provider. If you're considering US Cellular, especially the Norman, Oklahoma location, I'd strongly suggest looking elsewhere.

Real Deal Computers

3.8

(12 reviews)

•$$$

Great service at a great price. I've had to bring my computer over there 2 different times and it…read morehas been a great experience each time.

My touch screen laptop had began to act as if there were a virus and we weren't sure why or how…read morethis had come about so we quickly called and were told that there was a small fee to diagnose the laptop and that additional fees could accrue should parts be needed. I will add, we also had a small crack in the corner of the screen as well and questioned if that smaller crack had caused issues with the screen. This small business was able to quickly diagnose with a very simply solution and we couldn't be more grateful for the help. We had dropped off the laptop an hour before closing on a Monday and the laptop was ready for pick up the next afternoon. Upon picking it up, the owner shared some business cards and I shared them within my office. For any future computer needs, this will be my first call for help!

The MacMan

4.0

(20 reviews)

I cannot recommend The MacMan enough! I had a Macbook Air that wouldn't turn on after I charged it…read morewith a third-party charger so I took it into the MacMan. The person who helped me was incredibly thorough in explaining my options to me and preparing a plan of action for me. He was also able to get me in the same day! I dropped my laptop off on Tuesday and I paid around $85 dollars to run a diagnostic on my Macbook Air to see if we could figure out what was wrong. The man called me on Wednesday to give me an update, and he called me again on Thursday to let me know my laptop couldn't be fixed without a significant cost. It turned out to be an issue with the logic board which was out of my budget to fix as a student. During the phone call, the same guy explained the problem to me in incredible detail so I could make an informed choice about what to do next. I could tell his priority was finding a solution I was happy with because he kindly answered every question I had with a positive attitude and clear answers. I trusted his expertise a lot and I probably would have said yes to any service he recommended + I am appreciative he didn't treat my situation as a cash grab. I ended up buying a new laptop because it cost about $200 more than getting the logic board fixed. Per the man's recommendation, I purchased Apple Care, too. I highly recommend The MacMan!

Just picked up my laptop today from them, and I gotta say, this was probably the best experience…read moreI've ever had with a technology related business. After my display broke literally the night before midterms, I brought my laptop into Best Buy where I was told either 1. I'd need to send my computer in to Apple for a month for repairs, or 2. I should just buy a brand new laptop. One of the workers recommended this place and after going, I recommend this place too. Beyond kind and knowledgeable in the issue, and as a college student with very little money, was able to ease my worries on selling a kidney just to replace the screen. The affordability, knowledge, and sympathy are all factors that convinced me to recommend this place to all my friends, and anyone who needs repairs.

Real Deal Computers

3.8

(12 reviews)

•$$$

Great service at a great price. I've had to bring my computer over there 2 different times and it…read morehas been a great experience each time.

NXT Gen Computers

(1 review)

Daniel was great...very helpful. He contacted me twice to help with my setup. Very satisfiedread more

From the owner: Oklahoma City and Edmond's premier PC builder and PC repair store! With over 30 years of combined…read moreexperience, our technicians can build, upgrade, or repair any PC, laptop, or MacBook! We work with many brands including NZXT, Corsair, Samsung, Asus, AMD, Nvidia, Microsoft, Intel, Gigabyte, and more! New IT services for your small business? We are also a Managed Services Provider! We can help you out with any IT need from networking to cybersecurity. Request an online quote or bring your computer to us. We are conveniently located inside Phone Doctors OKC!

In and Out Cellular Repair

4.7

(15 reviews)

I highly recommend this place for any cellphone repairs you may have. Not only was he fast and…read moreefficient Matthew also gave awesome customer service and went above and beyond to make sure that I was satisfied with his work. Also prices there are much better than the other phone repair places in Moore, and is just all around a more comfortable experience than the other retailers in the area. I will definitely be using this place again if the need arises. Thank you so much again!

I had a problem with my iPhone 14 and he immediately resolved my problem and got me quite a nice…read moredeal plus accommodations overall Matthew a.k.a. the best worker at In-N-Out phone repair gave me quite a oustanding performance of what costumer service is all about.

Wireless Solutions & Accessories

(3 reviews)

Love that all the staff were wearing masks. They gave me a quote for iPad screen replacement…read more Dropped the iPad off and picked it up in about 2 hours. Very reasonably priced and very well pleased with the work done. I will definitely use them again!

Best and easiest place ever! I've been living in Norman for four years now, and I'm sad I didn't…read moreuse this place sooner. My screen was repaired in less than 30 minutes, and the price was super reasonable/affordable. I will most definitely go back next time I need a repair!!

Phone Doctors

3.5

Really helpful crew, great service, got all my photos transferred from my broken phone to my new…read morephone for a great price

I went with them to get my front glass changed on May 5th. Didn't last long, they did a poor job…read moreinstalling the front screen. It is slowly coming off as you can see in this picture $300+ for a shitty job is not okay!!!

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1 review that is not currently recommended

The reviews below are not factored into the business's overall star rating.

Doug D.

2 years ago

Horrible experience with the manager, would never recommend anyone buy any thing at this location.

Verizon - electronics - Updated August 2026

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AT&T Store

3.3

These folks are true miracle workers! If you want cell service with actual SERVICE then go here!…read more They were able to fix mess ups by Straight Talk and the ATT online! They were so kind even when I came in exhausted and frustrated. Briana and Calvin are miracle workers!!! ATT needs to give you raises for battle pay!

Blake was very kind and knowledgeable. He explained everything very well and had a lot of patience…read morewith an old woman who was looking to change her phone service. Didn't take long at all to get transferred from T-Mobile to AT&T!

Verizon

Hunter fortune and Erika were a huge help with a complicated situation and just went the extra mile…read moreto help me.

Went to the store to purchase my granddaughter a phone. The gentlemen that helped us was very…read morefriendly and professional. His knowledge on all the different phones was amazing. He explained each phone and all there features. He did not try to persuade us on a phone he thought we should buy. I will definitely be bring all my Verizon needs to this store a

Laptop Liberators Electronic Repair

4.3

(6 reviews)

My son had a sticky registry problem with a laptop he used for business…read more Laptop Liberators took the laptop, worked on it late in the day, and had it working good as new the next morning. The price for this was extremely reasonable, much better than big box retailer computer help. Good work for a good price.

When I have a problem with my computer, I always take it to him to repair. He is honest and gets…read morerepairs done quickly.

Computer Masters

3.0

The work is solid, a business that has been around for a long time. Took my computer here when…read moreother stores said they couldn't fix it. The staff knew exactly what was wrong and Steve was able to fix it right away. If you want your work done right come here.

PLEASE STAY AWAY AND DON'T WAIST YOUR TIME AND MONEY!!!!!!! I brought in my lonovo computer to have…read morethe screen fixed. When I brought it in the computer still worked and I could still use the touch screen, all it had was a crack in the screen and that was it! Steve said it would be $150 to fix. Six weeks later I called and they said that they took the protective glass off and glued it to a new screen and that all they had left was to remove the bubbles under protective glass. I thought "no big deal" all I asked was that they please be quick I'm losing money every day I don't have this computer. Two weeks go by and no call what so ever. I call and they tell me that the computer needs a whole new top and it would be $280. So I drove up there to get my computer to take to someone else because obviously they don't know what they are doing. When they brought me my computer it was totally disassembled and the screen was further damaged and the whole computer had dirt and a sticky residue all over it. I was quite upset! Steve (the owner) refused to put it back together and give me the work order on it. So I took what was once a computer over to quick fix and they told me that "who ever took this apart still has the protective glass, screws and part of the screen and all this will have to be replaced." Also they said the top plug in for the computer screen had been damaged when it was disassembled. After learning parts are still missing I called Steve to say that I'm coming to get the parts. Steve cocked and attitude and said " I can mail them to you but you better not come back to my store". So I called the cops and they had to come out while i went to ask Steve for my parts back. Steve acted dumb and said I don't have them. Sooooooooooooooooo now I have to replace the whole top because Steve at Computer Masters has no idea what he is doing. Later that day Steve Fritz called and threatened me twice AND called my place of business because I wrote a review on his Facebook page and yelp. THIS MAN SHOULD NOT BE IN BUSINESS! Very unprofessional Steve "the criminal" Fritz.

Cricket Wireless Authorized Retailer

(1 review)

Great customer service. Much better experience than last place. Went out of their way to try to get…read moreus a phone from another store.

Metro by T-Mobile

3.0

I had a an AMAZING experience with Antonio I was so frustrated because I went to the location in…read moreMAY by Little Ceasers and it was so ghetto never the less Antonio knew exactly what the issue was and resolved it immediately i was there for 5mins or less will be back again Thank you again!

nothing when you have auto pay they take more money for no reason at all off your card when you are…read moresupposed to be only paying for your phone bill do not go here for your ANYTHING

Sooner Network Solutions

(1 review)

These guys are great. We ordered the wrong model of a firewall and they returned it without a…read morehassle. Helped us walk through the steps for setting up the new Pix. The new one arrived and we still needed the mounting brackets and cables - and they fed-exed them to us at no charge. Thank you William Habekott.

Office Depot

3.3

•$$$

I have been in there several times. Each time, there were discrepancies between the price quoted…read moreand the final amount. I have had problems (yes, several) with them doing this. Today, I was met with arrogance and no apology at all from ANY staff when they tried to overcharge me again. Not a positive experience.

Wanted an office chair. There are quite a few inexpensive…read morechairs on the Office Depot website. Went to the store to find not a single inexpensive chair on display. Found them on the back wall, all in boxes, no prices posted. Making selection very difficult. Will not be back and because of the in store experience will not be buying from them online.

Huntington Fine Jewelers

3.1