Great experience! They replaced the back screen on my phone quickly and did an awesome job…read more Everything looks great, communication was easy, and the staff was super friendly. Definitely appreciate the help and would recommend them to anyone needing phone repairs.

Ron is a tech God! Dropped my phone off yesterday as it wouldn't power on. Said I needed a new…read morebattery. They ordered it yesterday and it came in today. Went to pick up phone and they'd just started working on it. Took 10 minutes to install a battery and then Ron was kind enough to transfer all my data & pics over to my new phone. That took longer than replacing the battery. Haha. Thanks Ron for a stellar job & great customer service. You ROCK!

Angel made it feel like it was So much more than glass replacement...!…read more My phone was absolutely ruined (or so I thought) and Master Phone Repair, was able to not only salvage all of the data and files, but was able to repair the micro circuitry that had become damaged as well. My phone works great, and the turn-around was fast! Hands down the most talented, friendly, and professional staff and atmosphere. Their craftsmanship is stunning, the warranty behind their work is second to none, and the passion behind what they provide for their clients can be felt at the first step through their doors, or even a brief exchange over the telephone. Class act, period. Nice to see a business driven towards excellence with respect to clientele rather than the somewhat impersonal, typical exchange between one another.

I got my screen fixed, and also got a warranty on it. The owner/technician was friendly and…read morecompetent. Highly recommend it.

Problems usually don't start from the bottom but from the top! In my case the store associate that…read morewas helping was not the issue, but the manager who's dead eye stare to somewhere off into the abyss and constant chewing left me feel sick and upset! I just left the store. He had no answer and shouldn't be in management. I hope he wasn't the manager. He a Asian guy not that matter, just wasn't the person for that position. The place was dead and the employees look like they didn't want to be there. Everyone was on their phone in between heads down conversation. I'll go somewhere else.

Worst customer service, needed a screen protector for a phone that had a lifetime repair was told…read morethat the service was no longer in effect, that I would have to go to the mall to another store, ATT no longer honored the warranty. So I asked how to get a refund with no answer provided. Went two miles down the street to another ATT store they put on the new screen protector and I was so pleased they assisted me with a new phone. Go see Eduardo at the ATT store on NW Hwy and May. Never go to this store, actually felt racially, age biased.

Went in today to look at upgrading my wife and I's phones and adding one for our daughter. We were…read morehelped by the new store manager Jordan. He was extremely helpful, knowledgeable and a pleasure to work with. The whole staff was friendly and happy to help. Will definitely go back for future needs.

All I can say is if it sounds to good to be true it probably is. I had a salesperson be very…read moredishonest about how much the service would cost. This is my first time to have something like this happen, and I have been a customer of this store for a few years.

I had been on the phone with Verizon previously this morning trying to fix a phone calling problem…read moreto a particular number when I lost my texting ability and then I couldn't call out to any number - also I had no internet service away from my house on my phone. I came here, frantic and stressed. A polite man with a beard helped me right away, asked me what the problems were with my phone. In 15 minutes he was able to get my texting capabilities back along with the ability to call out to any number including the certain number that I had not been able to make a call to - plus, finally my internet service was working away from home. My personal experience here was great and I was thankful that the store was not too far from my house.

STAY AWAY FROM VERIZON…read more Just to be clear for anyone who doesn't live near a Verizon store, they cannot provide their own customers, with a simple yes or no if they have any stock of iPhones. Not a simple yes or no. Well F YOU Verizon and your rules. I've needed a reason to change cell carriers anyway.

Very helpful and friendly personnel that stood behind their product even though it was technically…read moreout of warranty. Got my phone up and running again quickly and efficiently.

Staff was helpful and had a good selection of devices. Not necessarily my kind of place, but they…read morehelped point me in the right direction.

Seth from T-Mobile was fantastic in addressing all of my concerns and questions…read more I'd urge anyone to drop by so they can view all of your options.

Chad assisted me with figuring out a phone function I couldn't by myself. He was courteous and…read morehelpful. Very knowledgeable too. I'm happy he could help.