Came here with my boyfriend to get a new phone. Everyone working was friendly and helpful. One of…read morethe associates even stopped and played with my son when he started getting fussy. Doing more than what is required is excellent customer service.

Metro by T-Mobile on Dorchester Road in North Charleston is an excellent source for quality…read morewireless and cell phones at a good value. They have really good customer service here and are available to answer any of your questions or provide assistance when needed. I have had a really good experience every time I have been here.

Cricket Wireless Authorized Retailer on Red Bank Road in Goose Creek is a great place to go for all…read morethings phones and wireless service at a good value. The staff here is very knowledgeable and makes everything to set up. Good experience coming here for phones each time.

The UPS store located on Old Trolley is staffed by a wonderful and fast group of employees, focused…read moreon the customer and their needs. Moreover, it's extremely easy to get in and out of in terms of the store and when parking with main street access. Sometimes parking can be a chore but that's an oddity during peak hours like lunch. As far as offerings, s they have a lot of products and services to fulfill your needs as well as emergency items like birthday cards or box tape. They have shipping boxes however I would suggest unless that's a one off, purchasing those types of items at other places to save in costs. Also, they cater to the online shipping community such as Amazon, Etsy or Ebay for example, giving you a separate line from others. Another fun aspect they utilize is bulk printing. An interesting note is that I have my own cookbook which is over 175 pages and I can email them the file (PDF) and they'll print (either one side or front & back) in either color or black and white along with other options like lamination and how to bind it. Forewarning though for my cookbook it averages about $40 per book which is a bit steep imo. I do utilize the UPS store over the post office as it's a huge time saver with a small but easily digestible price increase. When I lived in Texas, I did this exclusively however there's something wrong at this store which I'm going to follow up on. I had a letter sized envelope, the one with the metal tab on it, which I taped over to not be damaged in the machine. In Texas it cost roughly $5 with insurance. However, this store said it would be $42... for a legal sized paper envelope! I ended up going to the post office and it cost, with insurance $6. I'm of the belief that while I was extremely clear and what I needed was obvious the lady had no idea what she was doing. Overall, UPS is a good way to ship things quickly and without headache. However, some of their services might be a little bit of a markup and I think they made a mistake with me once as I stated. That said I've been to this store 5 times or so and had a small mix-up once which I declined to use their service. I'm confident in the future I'll have no such issues. Therefore, I highly suggest stopping by for any of your shipping needs as it's always a fast and friendly experience.

Avoid this branch at all costs. No joke. The last 3 times I have made the drive out there to return…read moresome Amazon packages their "system" has been down and could not do returns. And the staff is rude about it and shows no empathy. I don't think they are technically competent to fix it anyway. Basically each time they act like snotty teenagers. I could even hear them in the back laughing. I have given multiple chances and sorry to say this is the last chance for this UPS retailer.

1-Star Review After…read more15 years with Verizon, I called in July to see if they valued keeping my business. My bill was nearly $200/month, and all they offered me was a $10 discount. When I mentioned Xfinity's offer, Verizon had no interest in matching it. So, I switched to Xfinity, where I already have internet and security. For comparison, Xfinity gave me: * $25 per line for 12 months (2 phones, unlimited service) * $100 gift card per line (2 lines transferred) * After the first year, my total is just $65/month for 2 phones * A free Apple Watch included * I own my equipment, so no hidden costs Verizon made the port-out process a nightmare -- three days back and forth between carriers. I requested all services disconnected, including my Apple Watch, yet Verizon failed to do so. Two months later (September), instead of a final bill, I received a threatening letter demanding $250. To this day, I have not received a proper itemized final bill. Even worse, when I called the number on that letter, their system did not recognize the account number or the phone number listed. Impossible to reach a person. The only way I finally got through was by calling in as if I were a brand-new customer. To top it off, Verizon suddenly began charging me for a Disney Bundle from a phone upgrade 3 years ago -- something I never asked for, never used, and didn't even know I had. And here's the kicker: Verizon now claims I "never disconnected" service, only ported my numbers. They locked me out of my account, left my Apple Watch line still charging, and yet shut down the online portal where I could even view or pay anything. In short: * Verizon wouldn't fight to keep a loyal 15-year customer. * They billed me after disconnection. * They charged me for "free" services from years ago. * They failed to disconnect lines I specifically requested. * They blocked my account access while still billing me. * They replaced an itemized bill with a threat letter that leads nowhere. * They make it impossible to reach support unless you pretend to be a new customer. Buyer beware: Especially after you leave, you MUST double-check your Verizon account. They make it impossible to get through -- their threat letters only list closed account info that doesn't work when you call. Verizon will say you "only ported numbers," not disconnected service, then lock you out of your account while still charging for leftover lines. Loyalty means nothing here. Meanwhile, Xfinity gave me better pricing, better perks, a free watch, and no hassle.

Having to stop in for some customer service that I wasn't anticipating, I was greeted with a wait,…read moreas an immigrant family had some complex issues. Setting the wait aside, I received helpful service that resolved my issue without a lot of extraneous discussion. Various other groups came before and after me with complex issues and got the human touch needed for a solution, so I'd say this is probably a decent location to come to if you need some actual help.

OMG I really just want to say thank you to Herschel at the Nike store at tanger outlet store in…read moreNorth Charleston!!! He helped me find the line of shoes Pegasus that my husband loves in all black that he can wear to work these shoes were originally $130 and I got them in his size of 11.5 for $31 and change on sale!!! I'm so freakin happy right now because my hubby LOVES these shoes and I love Herschel for helping me find these!!!! Herschel was so customer service oriented and knew exactly what I was looking for!!! They just happened to be a GREAT deal!!! I still can't believe it and my luck of just walking up and talking to Herschel and he was very receptive to the exact shoes I wanted for my husband that I obviously love!!! Thanks again Herschel!!! Herschel needs a raise!!!!

Cashier was very rude. My partner and I asked for a military discount and cashier said my partner…read moremust be the one to pay for the items, which we agreed to but then cashier refused to add the discount after seeing military ID. Women's section was also very underwhelming.

They moved away from the Ice Palace plaza to an area close to Charleston Southern University. The…read morenew location is easy to find on Google Maps. I have a pair of glasses that I bought from them before they moved. I brought my glasses in, hoping that they can repair the handles, and they did! Very sweet people; they're patient and honor their services, making repairs on glasses that were bought from them prior to the move.

Great People to do Biz With. Professional, Courteous &…read morePersonable Hope you all agree!

Shawn and Maliek came to clean the carpets of my new house before I officially move in. They were…read morevery personable and professional with sunny dispositions and were laughing and making jokes the whole time, which was refreshing. My carpets look great and they did a wonderful job cleaning the whole house quickly and efficiently. I want to give them an extra shoutout for taking the time to clean Lily's car, which had just had a gallon of paint spill in it while we were on our way back to the house from Lowe's. They cleaned the whole area and it looked pretty much good as new. They were perfectionists about it and were scrubbing to make sure everything came out of both the carpet and the seat fabric. It saved us a trip and having to spend half the day in a car wash. If you're looking for quality, and trustworthy carpet cleaners, I highly recommend Maliek and Shawn!

Rainbow Cleaning is a life saver! My friend was getting her carpets cleaned at her new house. I was…read morecoming over with a gallon of paint. On my way there, the bucket tip over, the top fell off, and paint ended up all over my floor board. Rainbow cleaning was already at my friends house so I asked them if they could do anything about it. They not only cleaned the paint out of the carpet in my car, but off the the door, center console, and seat. The guys, Maliek and Shawn, were super friendly and hilarious. I would definitely recommend them.