Cody was amazing in answering all of our questions regarding our internet services. He gave us his…read morebest recommendations to help us with band speed. Highly recommend calling this company and ask for Cody! Amazing! Thanks again

Barb was fantastic with helping me select a service and plan for myself. She made it easy to…read moreunderstand all my options and pick the one best for my needs. I knew going to her would be the best option since I manage a resident building in St. Paul. Barb has gone above and beyond for our new residents and finding them the best deals! I highly recommend going to her first rather than doing the comparison shopping on your own, it's so worth it!

Phone Guys have always been able to work with our schedule and always have the helpful insight on…read morethe latest technologies to help our growing business succeed. Like a lot of companies, our company has gone through growth and down-sizing. We have been in 3 locations in the past 18 years, and we've used Phone Guys to successfully connect us to our customers in each of our locations. Phone Guys just finished the wiring of our phone and data systems in our new office in Blaine. Today we boast Albertville and Blaine locations. Thanks to Phone Guys, we can offer a seamless experience to our customers and Trade Partners, regardless of which location we're at. Our company relies on customer-referrals. It's truly the highest form of flattery. It also shows potential customers how people feel and the level of trust they have with a company. We do not refer companies unless we know they will pass on the level of satisfaction we have witnessed with them. If anyone is considering purchasing new or upgrading their existing phone and/or data systems, do yourselves a huge favor: CALL PHONE GUYS! If any potential customers would like to hear about our multiple amazing experiences with Phone Guys, we'd be happy to discuss our experiences. Russell J. Winslow III General Manager, SUPER SIDERS

From the owner: Phone System Installation and Maintenance Voice and Data…read moreCabling VoIP Telephony Voicemail System Installation

the most incompetent bunch of people I ever came across. The Manager and one of the employees spent…read more15 minutes telling us that they could not do a content transfer to a new phone for me because it would take to long ( we had been waiting for 1 1/2 hours fit them to help 6 people, but now it was 20 min to closing..they assured us while we waited everybody waiting would be taken care off) . My phone was old, so they speculated how tough to impossible it would be to get the content. According to the manager I need to get a new phone all 2 years!!! We bought a phone ( since my old one was literally only working while connected to a power). The purchase was not as easy as it sounds since the guy could not even figure out what SIMS card to use. I took it home and transferred everything myself.. I am absolutely not tech savvy, but it was laughable easy and took maybe 20 minutes. You would think that people who do this for a living would know.

We went into this store to simply switch from sprint to T mobile and upgrade our phones on our…read morefamily plan. We had an issue with the fact that one of the phone owners lived out of state..anyway. The guy working there would ask a completely vague question and when it wasn't answered right he got an attitude. Not once but at least FOUR times. Then finally the round manager came over to help and when he finished his explanation we asked him to speak with an associate at the out of state store and he said "NOPE, not right now!" And walked away. We felt uncomfortable from beginning to end and after an hour of being talked to like WE were the dumbasses we finally just left...without new plans or new phones. Absolutely the worst phone store I've ever been in.

I came here to buy a phone for my daughter for her birthday. They told me with the purchase that I…read morewould get a free tablet which was a complete lie and complete scam. I had to pay an extra $20 a month once I realized they were charging me I tried to call and cancel it and they wouldn't allow me to so I had to pay it off. T-Mobile is an absolute horrible company. I will never get phone service through them again. They've scammed me out of so much money it's absolutely disgusting.

Uncaring and unknowledgeable staff. Told us we had a free Motorola phone, but T-Mobile charged us…read more$450 for the phone. Unable to resolve this issue. Store staff changed (increased) our plan without telling us. Staff could not transfer info from our old phone to the new one.

I only saw filtered reviews of this company so I thought I would add my 2 cents worth…read more I have used the customer service several times and it is excellent. There are actually people on the other side that you can deal with right there and now. I was a usfamily.net customer for my email and internet for YEARS and then they joined up with Velocity. Still great service (I don't have a landline ...just the internet at home). I would have given them 5 stars because I am not sure if it is my computer, modem or them but my internet is not all that fast....I wish it was but I don't need it all that much at home when I have it here at work. I highly recommend them for service. They have always been sincere and helpful. Even with my Mom...if she ever had issues they were very patient with her. :) and solved her problems.

I had usfamily.net for years while living in Minneapolis. When I moved away in 2003, I continued…read moreto use them for my email service. I LOVE their spam filtering capability. While friends of mine have "free" email (gmail, etc) they're plagued with spam. USFAMILY beautifully filters enormous amounts of it. I can still view it if I choose, and when I do view it, I'm always blown away how much crap they've save me from. The very few times I've needed assistance, a live person is ready and willing and solves my issues quickly. Definitely worth the few dollars it costs me per year!

I've been really pleased with CenturyLink. I have had their service for two months so far…read more I moved into a new apartment in Bloomington which had a CenturyLink modem pre-installed. This was a fiber-to-the-home connection, complete with a fiber optic cable I could actually look at in the closet. When I activated the service, which was really quick and easy, I got about 50 Megabits per second over the modem's built in wi-fi router. When I wired my laptop directly to the switch, however, I easily got the rated 500 Mbps I was paying for in an online speedtest. Don't use the built-in wifi router. I purchased high quality Unifi equipment, and I easily get 4x faster speeds than I did when I only had the built-in wifi access point.

Much like many of the other reviews, I would leave ZERO stars if I could. Countless appointments to…read morehave our BUSINESS phone lines repaired, just for no one to show up after text and email confirmations. We also tried to ADD internet to our account, literally tried to give them more money, only for them to never show up...3 TIMES!! There is never a satisfactory answer as to why our tickets keep getting cancelled. Please, avoid this company if you have any other options.