Do you ever get the feeling like someone only cares about making a commission? That's this store…read more Every time I go into this store they waste my time trying to convince me to buy things I don't need. Additionally, they overcharge things on my account(I'm guessing so they can sneak in a commission) that I later have to spend hours on the phone getting reversed. Particularly, the representative Dale is awful. He actually gave me a guilt trip because I didn't want to buy any overpriced phone accessories. He actually made apparent that he was offended when I said I bought a phone case off of amazon. Just shop AT&T online! They are easier and you don't have to spend hours dealing with terrible customer service at a store focused on sales and not customer satisfaction.

I purchased a phone and also purchased the insurance. A few months later my phone fell out of my…read morepocket and the glass screen got damaged. I went into the AT&T store and I explained what happen and told them I had insurance on the phone. They explained that to replace the phone using my insurance would cost me $150.00 so I stated no way and cancelled the insurance and took the phone to CPR (Cell Phone Repair) store in mini mall in St Robert and they fixed the phone for $86.00.

Poor customer service. One employee in particular. She didn't help me find the correct product I…read moreneeded and also did not help install it. If she had helped she would have realized it was the wrong product. Wasted a bunch of money because of this and still don't have the product I need. After coming back and asking if there was anyway to change it or get my money back she told me I was just sol. As a customer when I ask for help I shouldn't just be pointed to the general direction of the product I'm searching for

Wow so about a month ago I came in I was ready to switch from att to Verizon. I was going to get…read morethe iPhoneX. The man I spoke with was rude and acted annoyed by my questions. He made me think that there was no charge till the first billing cycle ended resulting in a rather large bill. Then he announced that I owed tax upfront after I specifically asked what I had to pay today and he told me nothing was due. Then when I asked about a privacy screen he asked why and who I'm hiding my texts from? That's none of his business why I wanted privacy screen. I definitely didn't need the attitude like I was doing some shady stuff. I asked to cancel everything and left without the phone or contract. Fast forward to this morning when I get a call from Verizon saying I have a 200$ bill due immediately. I call Verizon and turns out he left the contract open after I asked him to cancel/void everything. Thankfully customer service understood and zeroed out my bill and canceled the plan. The call center customer service is always helpful. Store associates in this store are rude and not very helpful.

Cable had never been installed in the house I just purchased, Evan S. out of the St. Roberts ofc…read morewas assigned the install. He contacted me to let me know how close he was and was on time. He worked in the bitter cold to run and install all new service to the house. He checked and logged me on to both my TV's and computer making sure I knew how to in case of problems, of which I have had none. Evan was extremely informative and professional, which I appreciated very much. I believe this cable company is providing great service for an affordable price, which on a limited budget is very important to me. Thanks again to Evan S. for great service.

If I could give ZERO stars, I would. Never had so many problems with an internet service before…read more Not only did they not mention that the company name changed and is now SparkLight, but they also failed for inform us that their rates changed and for MONTHS we payed almost double for a service that apparently doesn't exist anymore. With this company, prepare to experience TONS of outages. Now I am currently dealing with updating my router/modem (we have to call and add it to our account) and when we finally reached tech support (took almost an hour because there was a high volume of phone calls because of course there was an outage), they stated they could not help us because they do not have access to the "cable America" accounts yet since the name change and that we would have to reach out to someone in tech support that represents cable America. So now we're actively trying to get ahold of someone from cable America who can help us but of course we are stuck listening to elevator music for what seems to be an eternity.

NO CARE for customers!!! DON'T TRUST!!!…read more Dropped my phone off just for moisture control and to get it dried from the inside. I called ahead of time and it was said that there would be a 1-2 hour wait. It was also supposed to be $70. When I showed up, the 1-2 hour job turned into a 5-6 hour job. They said it would be ready by 4 and around that time, I got a confirmation message that it was ready. When I showed up, no one was there and it was still within their regular hours. Then I called the owner and he said he would get ahold of someone. Nothing ended up getting done and wouldn't answer any more calls. I ended up being without my phone on a two day overnight trip and I'm a minor and I wasn't with my parents, so this lack of care and management led to my safety and trust being compromised. When I returned, they went to look for my phone and lost it. They proceeded to look for ten minutes without an explanation of where it went and they thought someone stole it. Then finally they looked under a MacBook in the bin where it was supposed to be and they found it. So after all these bumps in the road I was happy to get my phone back but wanted some form of compensation/refund for what mistakes they made and what trouble they caused me. But no, all they could say was that they completed the repair and that's all. So just drive the extra 20-30 minutes to somewhere else where they actually care about you- the customer. P.S. Their terms and conditions are absolutely ridiculous. It puts all the risk on the customer and has ended up costing others lots of money for things they didn't want done.

Reported him to the BBB. Paid all together $824.68 for a…read morenew screen and motherboard. Original reason was for the screen but he insisted my motherboard was fried too. Long story short he sent my computer to Arkansas where I live now after over a month of back and forth crap. Computer camera doesn't work, computer over heats, freezes and shuts down and now won't get past the Lenova screen before it blacks out. He is unresponsive of course. Please do not waste your time or money on him. I should have read the reviews first.

I bought a wireless plan here. The seller promised certain amount of monthly charges. However in…read morefact it was significantly higher. I came here and the lady said she has nothing to do with it.

From the owner: Visit the T-Mobile store in Greenbelt and discover America's largest, fastest, and most reliable 5G…read morenetwork. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 8819 Greenbelt Rd can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.