Just a terrible location, from the staff's complete lack of knowledge to being completely void of…read morefriendliness. Walked out for not only today but for the second time here. Go to milford mall or Trumbull mall if you are in ansonia area. Was told its not a corporate location and was privately owned i hope the owners take notice.

A Total Nightmare Experience…read more Went in for upgrades this past summer -- got rushed out of the store by an in-store employee couple, and ended up with an additional phone line we never asked for. Spent three months fighting just to get our overpayment refunded. Then came the repair situation: we were told we didn't have insurance -- even though we specifically asked for it at the time of purchase. Waited through the grace period, finally filed a claim, got the screen fixed... only to be handed a phone that now power cycles and won't stay on for more than a minute. Called T-Mobile, they passed us off to Apple. Apple refused a warranty exchange because the damage was caused by someone else's repair. Back to T-Mobile -- and right back to Apple again. Just an endless loop. To make matters worse, I was hung up on multiple times by T-Mobile representatives. Completely unprofessional, rude, and a total waste of time and energy!

I've used Ed since an ice storm in 1996 knocked out the phones in my telemarketing center. Ed set…read moreup new lines for us so we were the only ones in our building with service. Another time he ran data lines through abandon pipes under our warehouse so we could connect the buildings without having to add more wires. Ultimately, using the deserted pipes underground, Ed replaced all of our lines with high speed data lines so we ran at over 200 mbps which was unheard of 10 years ago. As the wireless world has evolved, so has Ed's company. We are very data driven and Ed has always stayed ahead of the technology and upgraded us to new software and systems through the years. We were one of the first companies to go totally wireless and this ultimately ended up saving us a lot of money on monthly bills. Ed has done work for us for over 20 years and they always answer the phone, they always send someone right out and they always let us know what our costs will be. They are as fine a vendor as we deal with and I have to add that Ed does a significant amount of work, pro bono, for Hartford homeless shelters and soup kitchens. He has never mentioned that part of his business to us (I'll bet to anyone). He is that kind of man.

Our company (The Granite City) has only ever used Ed the Phone Guy and he has exceeded our…read moreexpectations. He has upgraded our whole system throughout our company. He's always on time, reliable and most importantly trustworthy! We always recommend him to all of our customers. He's become not only our phone guy but a customer and part of our family! There's no one else to use but Ed!!!! Sarah - The Granite City

Hard to find a company to repair an old landline. But they came out and fixed It…read more thanks so much

During the midst of the pandemic I was able to quickly get an appointment to repair my laptop. The…read morecustomer service was excellent and the price reasonable. I recommend Compu-Tech fully and without reservation.

When we started getting intermittent "Insufficient Signal" notices on shows we had our Tablo OTA…read moreDVR set up to record, we gave Connect Tech a call for service. Dave arrived with an assistant and quickly diagnosed a weak amplifier up on the antenna. They brought out the 40 ft ladder and had the new amplifier installed in about 30 minutes. That visit was two weeks ago and we haven't had a single missed program since. We continue to be very happy customers of Connect Tech, highly recommending Dave Riollano and his team!

Called and came out next day. Very responsive and helpful. Would definitely use again.read more

We are an industrial distributor in Milford, CT and signed up with 8x8 in July 2019 to transition…read morefrom our legacy hardwire Lucent system to a VOIP system. 8x8 is a top 5 player in the global office communications market and we felt safe using them. It was 4 months of living hell. They never came out, never commissioned the system properly, over sold us on what we needed, billed us for services not rendered, charged us cancellation fees for a non performing system. I reached out to Gregg Haughten and his team solved all our problems at a reasonable cost. Granite Communications taken full responsibility for the system and we have not had 1 outage since he deployed it last week. It took 1 full day to be completely online including voicemail recordings , extension, Firewall programming, DHCP programming, etc. Granite was even able to reflash the 8x8 phones to work on his system!! On last minute notice, Gregg even came down personally to do the Training for our office staff. They have absolutely set the bar for deploying a technology solution!

From the owner: Granite Communications is a group of skilled communications professionals working together as a…read moreteam dedicated to helping you compete and win in today's competitive business environment. We partner with leading technology innovators to implement business telephone systems which improve customer service, enhance productivity and lower costs. Give us a call today to get your free buyer's guide!

David did a nice job adjusting his proposal to work within my budget. Reliable and on-time, i would…read morefor sure use Canaan again. Had some innovative ideas for my project and seemed to be plugged into all the newest stuff. Nice job Canaan.

We engaged Canaan Technology to upgrade our wifi network. David and his team could not have been…read moremore competent, as well as a pleasure to deal with. We were so satisfied that we had them assist us with computer/wireless printer support. We plan on using them for our future technology needs.