I'd give zero stars. The worker Morgan failed to inform me on my actual pricing for my new phone…read moreplan and I had to spend 4 hours at another location getting this corrected.

Zero stars if possible. I walked into the store and they were busy so I waited for about 15 minutes…read morewithout anybody paying me no mind. Then another customer walked in and they instantly asked them for a name to be put in line. Terrible experience!

fixed my screen!! last night it was broken now its fixed very nice and easy service. the guy was…read moresuper helpful and quick

My son broke my wife's phone. The screen has a small line going thru halfway the bottom of it. She…read morehas a Google pixel 2. How much will u charge to fix the screen? We need it done ASAP

Greeted by staff immediately, was in and out within maybe 10 minutes. Friendly staff and gave me…read moreknowledge on the area as I've just moved here. Conversed with me about hobbies when I asked and did not feel rushed. Would recommend!

Went there today for a new cable box. Got. Used one and a dirty remote Can't call them.read more

Prime example why brick and mortar stores are dying! Been standing here for 20 minutes and three…read morepeople who work here walked by and said they'll get someone to help. No one comes to help. Stores not busy, people standing around. I'll be ordering on Amazon.

Customer service didn't really know to much regarding products. When ordering products it's best…read morejust to hop on over to another tech store. Ordering is always delayed if package shows at all. And when trying to figure out a solution, they slam the door in you face. Truly a grotesque place to be in and all that just to have no inventory. Its on the parkway drive another 2 minutes for a better store not just for my sake but for yours. Also the age of employee there leans toward tik-tok, so any big tech questions lead to no potential value. Just a head up!

At my age, I usually don't leave reviews, but I felt this experience needed to be shared…read more If possible, I would recommend avoiding the T-Mobile store in Binghamton. My elderly mother has been a loyal T-Mobile customer for years and recently wanted to port three Verizon lines over to her account for my nieces because Verizon's prices had become too expensive. Our first trip to the store was disappointing because it was closed during posted business hours. We gave it another chance and returned a second time. A young associate was genuinely trying to help my mother, but she needed assistance from the store manager named Rico to complete the process. Unfortunately, the manager appeared more focused on sitting in his car, smoking a cigarette, and having what seemed to be a personal phone call filled with laughter than assisting customers waiting inside the store. It was frustrating to watch an employee who wanted to help be unable to do so because management wasn't available or engaged.

From the owner: Visit the T-Mobile store in Binghamton and discover America's largest, fastest, and most reliable…read more5G network. Shop our best low-cost plans with no annual service contracts - plus our best smartphones, cell phones, tablets, internet devices, and latest promotions. If you're interested in joining the Un-carrier, our staff at 10 Glenwood Ave Suite 10 can assist you in the switching process. Masks are optional for fully vaccinated guests except where state or local ordinances require all guests wear a mask at all times.