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    Twentynine Palms, CA

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    5.0 (1 review)
    Closed 10:00 am - 6:00 pm

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    10 months ago

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    EggHead IT - Summer's here and the HEAT is on! Stay cool and save energy with a new smart learning Nest Thermostat!

    EggHead IT

    (26 reviews)

    On May 20th I had egghead software come to my home for an estimate on cameras. Unfortunately I…read morenever heard back from them. I initially contacted the company because it's run by a veteran and my son is a veteran as well. I hate to give a negative review to a veteran owned company but I think they need to hear the truth and work out their problems. I am amending my review. The owner Dennis called me immediately and apologized. He was extremely nice and very apologetic. He could not have been more forthcoming about this mistake, took full and complete responsibility of his employee's lack of response, and offered numerous times to rectify the situation. Dennis did the eight thing and this is especially important as a business owner. Thank you for reaching out.

    I've lived here for 15 years and I can truthfully say Dennis of Egghead IT is the most proficient…read morecomputer technician I've had working on my home PC. He installed, configured, and fine-tuned my new 4K UHD monitor exactly the way I asked him to (colors, settings, etc.), and he did it smoothly, rapidly, and without any glitches or head-scratching ("Gee, what do I do now??") Dennis is professional, courteous, friendly, and his highly technical services are reasonably priced. I am a picky guy and I have the utmost confidence in Dennis for all my computer needs. He also does other electronic installations and fixes, like TV sound bars, wiring, etc. I highly recommend Dennis and Egghead IT!

    T-Mobile

    T-Mobile

    (13 reviews)

    After an unpleasant experience with another carrier, I decided to try our local T-Mobile store…read more From the moment we walked in, everyone was kind and helpful. They took the time to explain all our options and guided us through the process of settling our debt with our old carrier while helping us get top-of-the-line phones. The staff even stayed late to ensure we were completely satisfied with our experience. While I was there, I noticed they were giving out umbrellas. I asked if we could have one, as my daughter had been wanting one. Instead of just one, they generously gave me four, one for each of us, and mentioned it was part of T-Mobile Tuesdays. A week later, while getting coffee next door, I stopped by the store to compliment the manager on the great impression his employees left on us. I also shared how useful the umbrellas had been, especially since the weather turned stormy that week. I told him I had given one to a student at the school who was drenched from the rain and had a long walk home. The manager thought for a moment and then asked me to wait. Shortly after, he returned with a giant pink bag containing over 40 umbrellas and said, "Do you think you could find other kids who need these?" The next day, my son and I distributed 43 umbrellas to kids on our campus. There were pink umbrellas, dry bodies, and smiles everywhere. Thank you, T-Mobile! *I hope you enjoy the picture. I made it in memory of this great day.

    My husband was having difficulty recovering his emails and text messages on his iPhone 16…read more Christien was extremely helpful and showed a deep concern over the issue. He went on to completely remedy the problem explaining what caused it and how he fixed it. Great customer service!!!!

    Empire Satellites

    Empire Satellites

    (11 reviews)

    WOW, we are so impressed with the level of service we have received from this company. In…read moreparticular, Chris. He is so patient and kind in his explanation (not all of us are tech savvy) he also went 100% above and beyond for us in helping to ensure our event had the connectivity we needed to be successful. I will recommend this company to all of our contacts! Chris, you are an awesome human being, and btw it was a pleasure meeting your son today as well. Thank you kind sir, for all of your hard work. May your business flourish!

    I'm usually willing to give people a benefit of the doubt, but honestly, I should trust my gut more…read morewhen there are multiple red flags from the start. I reached out to Empire Satellites Inc after looking online for someone to install my new Starlink dish. Chris responded promptly via text from a different number (red flag number one). Quoted a price for the install - $349, which I thought was reasonable. Set up an appointment for the same day at 2:30pm. At 3:00 get a text that he we will be "couple of hours late" (red flag number two). OK, no problem. Finally shows up at 6:10pm. Started to look around the house to find a good location to mount the dish. Settle on a tall side gable (single story house), but his ladder is only 18', so he says that that's as high as he can mount it, not at the gable apex. Not ideal, but OK. Casually mentions that he charges an extra $100 for the "attic work" (major red flag number three). As if most people expect to have wires hanging on their exterior walls? I don't argue, but at this point I am really expecting to see stellar work quality, above and beyond attention to detail. This is where things really go to shit. Chris gets up to the facia and starts mounting the dish in a mount that I provided. I am looking from below and clearly can see that the mount is not plumb and is wobbling, as he puts three lugnut screws through the facia. He assures me that it is plenty stable. Red flag number four. Drills a hole through the wall for the cable and goes inside the house to fish for it in the attic. In the meantime, I get up the ladder and take a picture of the mount. It is clearly not fully bolted to the facia, with one of the bolts screwed at a 45 degree angle. The thing wobbles like crazy. Thirty minutes later, and two more holes in the ceiling plate from the attic, the cable is still not down to the final location, despite the fact that 5 extra ethernet cables were routed through the same wall from the attic by my electrician a few weeks before. Chris offers to surface mount the wire to the wall in the finished pantry room - ugliest, laziest install ever. Red flag number five. This is when I say "that's enough" and kick him out of my house. He is genuinely surprised when I offer to pay him only $250 for the horrendous job he did, and not the full $450 he was expecting. Before he leaves, he blames me for providing a bad mount for the dish, and tries to upsell his own mount for $100. Unbelievable. I have worked with dozens of subs int he last two years while building my house, and know my way around tools and trades. This was one of the worst experiences. The guy has the worst work ethic and zero integrity.

    Metro by T-Mobile - mobilephones - Updated September 2026

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