Today was my first time going to T4. I really enjoyed it because the customer service was amazing and the drinks was delicious. What really sparked my thoughts on this place was my cashier. I believed her name was abcsydee because of the receipt, but she gave me a really good first impression by helping me out trying to find my first drink here at T4. The amber pearl drink was a 10/10 in my opinion and I would recommend this place to anybody else who hasn't tried it yet. read more

T4 - Amber Pearl - Bubble Tea Near Me - Clackamas, Oregon

To my shame as a bubble tea enthusiast, I'd never heard of this Taiwanese chain before it popped up in Clackamas Promenade so I was pleasantly surprised/impressed by them. The menu is spans a wide range of flavors, making me wish that some of the vague names came with descriptions.. what the heck is ballet chocolate anyway? (I asked and the counter girl had to ask another staff member. Also, I'm still not sure) The interior is pretty minimalist and isn't that inviting to hang out in, which for me is fine as I can just stop in for my tea fix before a shopping sesh. As with any new to me place, I always try the standard milk tea with boba to test the waters. Their tea is quite good and the regular boba is the perfect consistency, although I find their mini pearls a tad too small (Sharetea's mini pearls are better). The real standout so far though has been their deep fried squid. It's perfectly spicy and crunchy with a good breading to squid ratio and not a grease bomb. It even reheats in the toaster oven nicely. Really looking forward to trying more of their food offerings if I can tear myself away from ordering the calamari. read more

Nothing really spectacular. If you are having an opening in the Boba Department, you better make sure that you have a strong opening because you only have 1 chance with customers. There are many points of comparison based on other Boba places. Unfortunately this place failed miserably. Judging from the already 3 stars that I saw when I checked in, other reviewers felt the same. The Boba was just not that great. I'm not even considering the long wait times because, hey, it is an opening. read more

Employees were really rude, there were no customers inside yet they completly did not show any desire to serve me or sell me green tea.

I don't have much to say aside from the fact that I just love T4. They may have long lines and high wait times but it's always been worth it to me. The quali-tea has always been on point. I love our Clackamas Promenade location. read more

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Cons: The boba names are confusing! It's not clear what they are or what hints of flavor they have (no explanation on their menus, you have to ask every single time e.g. Ballet Chocolate; Elegant Rose; Jadeite Tea; Snow Globe; Potted Milk Tea--SERIOUSLY...) Their milk teas are not the best. Topping selection is good. The place itself clearly needs improvement it lacks interior design/ good aesthetic (I wouldn't go there to hang out with friends). Their most basic/plain milk tea is not basic--it has a floral hint to it. Staff are not as friendly. Pros: Great location. Awesome parking! Topping choices is good. That's about it. read more

I love bubble tea and like that we now have several places to choose from in this area. I think what sets this place apart from others is their huge (and somewhat overwhelming) drink menu and convenient location. My reason for knocking a star is that it took almost 30 minutes for me to get my order and the string beans I had were so salty they were unpalatable. I did however enjoy the popcorn chicken and felt like it was a good price for the amount you get. read more

Stopped by here twice so far since they opened. The menu screen is huge found on the left as you ever. First time was the end of their soft opening when every drink was $2.50. Can't beat that! And the line wasn't too long either. I ordered the fresh milk tea with mini Tapioca. Not a fan of the minis but it was good overall. Second time I stopped in with a group of 5 on a Saturday late afternoon. It wasn't too busy and it looked like we had just beat the rush. Everyone seemed to enjoy their drink choices. I ordered the oolong milk tea with aloe, 1/2 sweetness. It was just right. I hardly try new things but I'd be down to come back to try other items. (Snacks perhaps) on the menu. They also have punch card. The interior was clean and there's plenty of seating. Staff was nice and professional and it didn't take long to get our drinks. The prices are average but it was a nice treat on a hot day! read more

Simply perfection. Going back again and again and again to try every tea and smoothie!!! You definitely need to give this place a try, you wont be disappointed and it wont break the bank!!! read more

T4 - Bubble Tea Near Me - Clackamas, Oregon

I was recently there and had the privilege by cashier name Kayden. She had taken our order which included 3 teas and a popcorn chicken. However we had ordered a royal mango green tea and gotten a royal peach green tea with angel boba. When we had gotten home, it had come to our attention that the tea was wrong, as well as a oolong milk tea with lychee and boba. We had gotten the oolong fixed per Kayden fixing it. HOWEVER instead of fixing the entire drinks, Kayden just dumped 50% tea out and filled the rest with boba. The drink was essentially all toppings with 30% tea. Regarding the other drink, we called explaining the drink to Kayden and they were really unapologetic about it and gave us 2 free drinks. Kayden and a the other staff needs to be brought up on customer service and how to dress professional in a food service industry. We thought her attire was unprofessional as it did not seem appropriate for serving boba and her on her phone was very unprofessional. We will be calling the owners regarding our experience especially Kayden read more

Came across this place on their soft opening weekend, all drinks for $2.50! Got the mango royal tea- it was delicious; and the fried lobster balls, also good. Will definitely return when in the area... read more

T4 - Mango royal tea - Bubble Tea Near Me - Clackamas, Oregon

T4 has a decent selection of tea flavors you don't always see or hear of at other boba shops. You'd be hard pressed to crave a flavor and think you'd get it from here, because you probably won't find it. Just go in with the idea that you're going off of their own unique menu. I find myself a little overwhelmed by how they name things so differently that it takes me a while to figure out what I want. I usually go for something a little more bland because of that. I love that they have popcorn chicken on the menu so I'll normally get that as well and they do a good job of it. I wouldn't think to have basil mixed into that and it tastes good. read more

The milk tea is delicious but the staff and wait time completely ruin it.. they're not friendly, hardly answer the phone for orders, take at least 15 minutes any time of the day to complete an order in store. It's always a long wait when you order in store. Tonight I tried calling for 15 minutes with either no answer before closing and I was already on my way there. They repeatedly ignored my calls and answered/hung up (probably so they didn't have to take an order before closing) and then answered and when I told them I had been calling to place an order he said "ok bye bye" and hung up. Super disappointed. read more

Will be back, drink menu is pretty large with many things to try. They use actual milk in their drinks which is really rare considering 99% of places in Portland uses milk powder. So that was nice to see! Bf and I went and we're both really picky about our boba, but this place exceed our expectations. We got the amber pearl latte, and the snow globe pearl milk tea with egg pudding. The milk tea had a nice fragrant tea flavor! The agar pearl has a nice chew to it, and their egg pudding was decent (tasted kind of mango-y to me? Sort of like mango pudding lol) we got their standard sweetness which is 80% and it was not overly sweet, just perfect. Can't imagine how sweet 100% would be. The amber pearl latte reminds me of the deerioca milk from The Alley! It has a nice amount of sweetness/brown sugar from the pearls that the milk was nicely sweetened without being too plain even when I got 50% sweet. It reminds me of the milk you have left over when you finish a bowl of cereal. The reason for the 4 star review and not a 5 star review is that the pearls were not cooked through consistently. There were some that were undercooked, super hard in the middle. The others were overly cooked where it was super mushy. Not sure if it's because we went 30 mins before closing but i couldn't fully enjoy my drink because it was such a hassle having to spit out the ones that were hard as a rock. Hopefully next time I can update the review when they fix their pearl problem. read more

Worker eating food over the drink stations. Only 2 out of 6 people were actually working and making drinks

high quality food and drink. Super quick service and the staffs are super nice friendly

I had a ginger milk tea with 30% sugar. It was great taste but still tooooooo sweet. And they don't have the sugar lower than 30%. I can not image with full sugar level. read more

T4 - Bubble Tea Near Me - Clackamas, Oregon

Horrible customer service. Very dissatisfied with their staff. I asked for boba and they said they didn't have any, which is fine. I asked what the would suggest for a substitute instead of the boba, they said nothing so i went ahead and ordered just rainbow jelly. Then the next person in line order they also asked for boba and the employee said they didn't have boba but they had small boba... so practically giving the other customer a replacement that she didn't even give me an option for. On top of that they messed up my order and when i asked to get my order corrected one of the employees rolled her eyes at me. read more

Everyone should read my review before taking your kids to T4. We had an incident at T4 last Saturday. My 16 month baby accidentally broke the porcelain cat that was displayed at the cashier desk. I know that if it happened inside the store, I am not responsible to pay for the damages because any store/restaurant would have insurance to cover the expenses. However, I was willing to pay as an apology. The manager-Michelle, came over and her attitude offended me. Instead of asking if my baby was okay, she was blaming me for not paying attention or watching my baby carefully. She told me that sometimes she has to be rude to parents like me. She wanted to charge me between $150-$200. According to her, this porcelain cat was brought from Japan and it's "very expensive". I was shocked to hear the amount, then my friend came over and tried to negotiate with her. She finally said she gave me a discount so I ended up paid $70 bucks for the porcelain cat. I was trying to explain to her that the porcelain cat wasn't displayed in a safe place. My daughter was sitting in the stroller, and she somehow was still able to reach to the cat. This is a bubble tea place so an incident like this can happen with any kid. It should be displayed somewhere else so it's safe for kids. However, the manager ignored my explanation. She still charged me that amount and asked me to pay attention next time. Did you know that porcelain cat fell right in front of my daughter's head? What if I was not a responsible person and blamed it back to your store? Instead of asking if my baby was okay, you insulted me and made me feel like a bad Mom. This is how you treat your customer for an accident?  That was not at the end, after paying $70.00, I came home and found out the exact porcelain cat is only $30.00 and you could buy at any store in the U.S. It's obviously you are trying to trick your customer and take their money.   Today, you not only lost a loyal customer, but also fail as a business. I am doing my first review here, just to make sure everyone is aware of the way they are doing business. If this incident would happen to any Moms & kids at T4 , please be aware that you are getting ready to be insulted as a terrible parent. read more

Drinks are always good but the customer service is not. The teens definitely have an attitude when ordering as if you being there is an inconvenience to their conversation. I've been there 4 times and it's been this way every time. Last time I was in one of the girls was telling the others how her and her boyfriend were on a break but he had sex with another girl. Not exactly what you expect to hear while waiting for your bubble tea. The bubble tea place at the mall is just as good just a little less options to choose from. read more

Have been in many boba tea store before...This store reserves 1 star...First bad customer service...Second Bad Drink...Not Recommend to Anyone. Period! read more

I went in for a rose milk tea and the cashier was patient in explaining the sugar level. They had small pearls ready (a rare occurrence for T4s in California bay area). I think the cashier's name was Cathy. Shout out to Cathy! She even asked if I wanted a thick or thin straw for my drink. 5 star service. read more

A great and quick place to grab a bubble tea. Coming from Southern California this place is a lot like the Bubble teas you find down there. Love the selection of pearls/boba. Really liked the lychee coconut with the Earl Grey Milk Tea read more

Suoer friendly people working there. They got some good flavors to choose. Everything is made with real ingredients and not the cheap powdery drinks at other spots. read more

Very traditional Taiwanese food. Makes me remind my hometown! So delicious!

The drinks are mediocre at best. The price is also higher than what you would find at the tea place across at the mall. I suggest taking your money and business across to tea place at mall. They're friendlier and more open. Their drinks are on par though selection is less but they are cheaper. read more

AMAZING Calamari!! The Boba was cooked perfect and had the best consistency I've had in a tapioca drink EVER, the shake part however had rubbery chunks of milk powder all throughout the drink making it a bit hard to drink (milk powder gets weird in frozen drinks) but everything about the service, the shop, the amazing snacks, this is still a place to visit forsure !!!!! 4 stars! read more

Great service! Friendly Boba Barista named Caleb made great drinks with a smile. Prices were decent. Would definitely come back.

rude customer service... asked for boba.. charged me for it and never gave me it. then when i came back and offered to pay for just boba they refused and told me that they cant do that. i just wanted some for my drink and offered to pay again but they said no in a mean way and j do not again i repeat do not recommend this place with people with no customer service skills read more

The drinks are good but the customer service is horrible. They made me wait for 30min for my drink but when another person went in to order they got theirs. When I asked them when is my drink is going to be done. They said they were waiting on the green tea. I just hope next time they can tell their customers it'll be a longer wait because they're waiting to prep the tea. read more

The service here is definitely lacking compared to the beaverton location. Drinks and food seems to be about the same at both locations. I mainly want to write about my experience tonight. I was here at 9:40 and was told that the kitchen was closed. I'm not exactly sure why you would be an establishment that serves food but would close the kitchen 20 minutes early. The tanned asian girl on register (with long highlighted blonde hair) needs to be trained on how to provide professional customer service and hygiene. She twirled her hair and touched her face every few seconds and proceeded to walk off register to go make people's drinks. This is absolutely against health code. When she handed my stamp card back, she did not place it back in my hand (which I reached my palm out), instead it dropped right on the counter and she didn't say anything or pick it back up. The music here is also very loud especially in such a small space. People can barely hear their number being called. read more

I ordered a big order on postmates about $60 worth of drinks and food. T4 accepted the order and stated it would be ready in 10 minutes. I drove to the location and when I got there they told me that they canceled the order with no explanation. They did not even try to remedy the situation and help the next person in line. Worst customer service I have experienced in a long time read more

It sucks that I have to leave them a one star because I had waited months for this place to open. I'm not complaining on quality, but then again all I've tried is the Thai milk tea and strawberry milk shake. My complain is about how one father and his son were treated and singled out because of their race. To the lady behind the counter, yeah I saw you. You had to ask him for proof of purchase (the ticket) while every other person who was of Asian decent or Caucasian had to show absolutely nothing, you took their word. I sat down and watched you for a long time and again and again you didn't ask anyone who came after him for their tickets, including my husband. Call it what you want to call it. But in my books it has a name and it's an act I cannot support, which is why I will never go back. read more

I asked for boba and didn't get it. The Thai tea also stained my mouth and teeth orange. Gross! My daughters drink was good, but my normal place makes them 5x better and I think they are too small for the price. read more

I want ti said their behavior is really bad. I know open on the covid is hard for people but no one push then to work if they dont want to. We keep being nice for them cuz we understand the thing happening right now. However their behavior is really bad. The most upset when we asking for boba straws and they really mad when asking for that. If there are no star i could pick it. They was my favorite place. I think the manager need to teach them how to server better and more professional. read more

I've been to a couple boba places, this one is not on top. The drinks were very sweet even after I adjusted it. The tarp had unmixed powder at the bottom and was very lack luster. Improve please read more

I asked the girl at the register what kind of milk they use she said "we use non dairy creamer " I watched her co workers make my drink with Dairgold half and half .That is not dairy free . I should've stayed in there to pass gas because she lied to me and I'm lactose intolerant. read more

Was literally in line and they kick me out. Very rude and unprofessional. Don't ever come here please.

Employee's are very rude. Not welcoming and look very upset with customers. Was inside 3 minutes before closing and they would not want to serve me. Very very disappointed in this place. Don't recommend to anyone read more

When they first open it was average at best. It got better a few months later and the fact they served food was nice. However as of now, I would never recommend someone to come here if they want boba. The milk teas are flavorless, but the boba was so sweet that my mouth and teeth hurt. At first, I thought it was a one time thing, but a few weeks later it was still nasty. So I avoided T4 for another month until my family bought some boba out of convenience. And let me tell you, it was still nasty. The only difference this time was that the milk tea was way too sweet and the boba was hard. Overall, the milk tea and boba are inconsistent on everything, but their excessively sweet taste that's both nasty and painful to drink. read more