The following is a letter sent to Brown's Motorcycle Repair from my attorney. Regrettably, they…read morehave not responded after two attempts and several phone calls. It is more than sad that a company can not only be so incompetent but lack basic integrity. In the letter below, names were omitted to protect privacy. Our File No.: MD-X64-2DS SECOND ATTEMPT Dear Sir/Madam: As you were advised in our previous letter dated, December 9, 2021, Brown's customer, Mr... contacted our office and requested our assistance with a matter involving the repair of his 2002 Kawasaki Vulcan VN800 motorcycle. To date Mr... has not received a response and as such has requested that the letter be re-sent to you in a second and final good faith attempt to resolve this matter without the need for further legal action. On March 31, 2021, Mr... brought his motorcycle via a towing company to your facility for the repair of a gas leak after noticing a puddle of gas on his garage floor under his bike. At that time, he was informed that after a thorough assessment of his bike, no leak was discovered and that the only repair needed to his motorcycle was a new chain which he agreed to have replaced. Once the chain was replaced, Mr... drove his motorcycle twenty (20) miles to his home and parked it in his garage. However, once his bike was turned off, gas again began to leak and puddle under his bike. In other words, the problem was not fixed and Mr... drove the bike home, unknowingly, at great risk. Mr... immediately contacted Brown's who picked the motorcycle up on April 29, 2021, to again assess the location of the gas leak. On July 13, 2021, Mr... was informed that his bike was repaired and ready to be picked up and Mr... paid the repair invoice which totaled $249.46 for the removal, cleaning and replacement of the carburetor, flushing the fuel tank and replacing the spark plugs and fuel filter. Thereafter, Mr... drove his motorcycle only once in August and when he attempted to take his motorcycle out for a second time on September 25th, he discovered that his bike would not start and that gas had once again leaked and formed a puddle under his bike. Immediately Mr... contacted Brown's to advise them of the issue and he was informed that the bike would be picked up for repair and that he would be contacted with the scheduled date. Although Mr... patiently waited almost two (2) months, he never received a return telephone call from Brown's. Needing his motorcycle repaired, Mr... had no other choice but to have his motorcycle towed to another facility, Ellicott City MotorSports Inc. who determined that the carburetor was overflowing with fuel. Ellicott City MotorSports removed, cleaned, replaced the carburetor and flushed the fuel tank. Due to Brown's failure to properly repair his motorcycle, Mr... was forced to  pay an additional $349.00 to another facility for this repair. It should also be noted that Ellicott City performed the same repair that Brown's was alleged to have performed within only a few weeks whereas Brown's took almost three (3) months to return the bike and it was not returned repaired. As a motorcycle repair facility, Brown's holds itself out to have the knowledge and experience to properly repair motorcycles and Mr... relied on that expertise when he chose to bring his bike to Brown's for repair. Unfortunately, this was to Mr... detriment as he not only had to pay additional monies due to Brown's failure to properly repair his motorcycle, but for several months (the entire spring plus), he also loss the enjoyment of riding his motorcycle. Therefore, through the assistance of this office, Mr... demands that Brown's reimburse him a total amount of $____ which represents the amount initially paid to Brown's as well as the amount Mr... was forced to pay due to Brown's failure to repair the motorcycle. As noted above, this is the second and final attempt to resolve this matter amicably without the need to seek further legal action. Please contact Mr... directly within ten (10) business days from the date of this letter to confirm resolution of this matter. If this matter is not adequately resolved, Mr.... has been advised to pursue further legal action. Your prompt attention to this matter will be expected.

I found the work at Brown's to be very good and prices very fair, and the people very friendly. I…read morefeel fortunate to have found them.

I usually work on my bike myself, but this year I didn't want to spend too much time on it,…read moreespecially replacing the stock front fork with an Ohlins on my Yamaha XSR700. I also wanted a second set of eyes to check all my work and inspect everything once in a while, so I dropped my bike off at Fairfax Cycles. The main service I requested was to replace the front fork and exchange the fork and brake oils. I bought the Ohlins fork from Partszilla and dropped it off at the shop. I was missing some other small parts needed, and they were able to order it for me. I had a budget I wanted to stick to, and they were able to work with me to meet my budget and the services I needed. They were very flexible. For the amount of work done on my bike, I'd say the price was fair. The place is very busy all year round, though. Please set your expectations. You'll likely have to wait to get serviced. You'll also need to pick up ASAP. I felt good about all the services performed on the bike. The installed Ohlins fork makes the bike so much better. Will I come back, a definite yes.

great people Terry is great, their rates are very reasonable comparing other bike shops in…read moresurrounding area, great

I needed a motorcycle tire mounted so I called to make an appointment... it turns out they (not…read moreonly had a tire for my bike in stock) but was able to mount it that very same day! Super fair pricing & expert service as well. 5 stars all the way.

From the owner: East Coast Iron Garage provides custom motorcycle work and general maintenance and sells motorcycle…read moreparts, gear, and accessories to the community of York, PA.

He found the problem that wasn't what I thought. I got the notice the repairs were done after the…read morepart came in and it turned out to be a less expensive repair.

I met Johnny back in 2011 at Ride Across Maryland. I have had Johnny perform all kinds of repair,…read moreupgrades, maintenance on my past 3 motorcycles. I wouldn't let anyone else work on them. Johnny is very meticulous and I have never had one complaint. He is honest - hard working - and fair. If you are interested in his work, don't hesitate to contact him. You will not be sorry. He is the best around. Linda "Mama" Lou

They are the cheapest with their labor rates I also love to support a shop that's a small business…read more The owner is always working hard and will accommodate anyone if pick up if after closing. He even works on the weekends if you need your vehicle right away.

The Power Speed Shop is a great cycle shop specializing in Harley-Davidon motorcycles. Josh is an…read moreawesome mechanic, and a good honest man. Josh has done several regular maintenance services (5k, 10k and 15k mile) on my 03 FLSTCI. I found this bike with 4k miles on it a couple of years ago, and Josh has maintained it ever since. This services were timely, my bike was clean with no leaks, and the bike always rode better when I got it back. When you want engine modifications and other modifications, Josh is your guy. Last year Josh upgraded my engine with a big bore kit (88" to 95"), performance cams and hydraulic cam tensioners with double scavenging high-volume oil pump. He also installed an auto-adjust primary chain adjuster. Currently, Josh is working with me on a handbag conversion on my Heritage Softail. Later in the year, it will be powder coating wheels, front end and some engine parts, as well as ceramic coating the exhaust. If you have a Harley-Davidson, The Power Speed Shop is where you have to go for routine services, repairs, upgrades and customizations. Give Josh a try for your next maintenance; you will be glad you did!

Josh provides the customer service that is beyond expectations, especially these days…read more Had some trouble with the hand brake on my 2007 Road King. I picked up a new piston and was having trouble replacing it myself. By luck I ran across his shop. Reached out and he was incredibly responsive and accommodating. I brought the brake master cylinder into him, went to the store down the road, came back and it was fixed. He gave great suggestions for bleeding the cylinder and then the brake lines. Brakes are back to normal. All good.

Best place to have your Harley serviced. J.D is a down to earth guy and his prices are fair. I will…read morebe recommending this shop to all my friends and family who ride.

I knew Larry back in the 80's and the 90's he has always been a good guy. When I move back to…read moreVirginia I am going to get him to adjust the valves on my Yamaha FZ1 2003. These are 20 valve motors and he is probably one of the last experienced mechanics that knows how to do it. He also installed the cams in my Harley XR1000 back in 1989.

Larry Kirby at Win Cycle is the single most knowledgeable vintage motorcycle mechanic on our…read moreplanet. He has forgotten more about pre-fuel injection bikes than most mechanics wish they knew. He can also repair HD, Triumph, BSA, etc. but simply chooses not to. If you have a vintage Japanese motorcycle, moped, or ATV and you don't like the hassle from the local factory shops, go talk to Larry. Straight, honest, NO-BS advice. Totally honest and hourly rates that will make you think you went back in time to the 1980s. 6-STARS.

I highly recommend 30 North Auto Repair. I have had my vehicle repaired by them on two separate…read moreoccasions and could not be happier with the results. They are honest and reliable and I believe they look out for their customers.

perfect, top notch for sure, pleasant atmosphere, staff respectfully listens to requests, the…read moreestablishment came highly recommended to me, hard to find quality like owens 30 north auto repair, anywhere!