customer service was alright. restrooms somewhat clean. only issue is that I wanted to buy a king size hershey's chocolate and almond bar and a king size cream and cookie bar, but no is All already melted because TA can't afford to turn on the AC. TA you guys owe me those two candies read more

Not even worth 1 star. Every time I stop at this TA in Commerce City, CO, I'm disappointed. As a female truck driver, I can tolerate a little dirt, but this is beyond that. Bathrooms are consistently filthy, missing hand soap, and smell like sewage. Toilets are stained, laundry areas are nasty, and several machines are always out of order. Showers are just as bad--dirty sinks, stained toilets, and filthy shower tiles. The mobile app is often down, only to arrive at the counter and find out ALL the showers are unavailable--with no sign or warning. Staff knowledge and customer service are also seriously lacking, and don't get me started on the parking: trash everywhere and a complete mess. This location desperately needs new management and serious cleaning/maintenance. Save yourself the frustration and try SAPP Bros around the corner instead. TRUST ME! read more

This place is terrible! They only have free parking in the middle everything else is paid. Even all the way in the back corner. It's a filthy place disgusting to say the least. The staff in there are unprofessional and rude. The bathrooms were disgusting the showers were disgusting. This place is a no go on my list and should be for any self respecting driver also if you can avoid it. Whole place needs an overhaul! read more

TA Travel Center - Trash everywhere all over the truck stop and parking. - Service Stations Near Me - Commerce City, Colorado

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No air conditioner every time I come in, flys everywhere, parking lot in the back is completely trashed. This place needs help from the CDC.

The manager in here needs to be reviewed every time I come here they don't have cups so there's no coffee there's no soda no creamer no lids nothing These poor truckers they don't get any coffee. The workers are too worried about being on their phones then working read more

So the last four times I have been to this location?! They never had any milk of any kind, Coke Zero, or ice. And to top it off? They never have any plastic bags to take what you do end up buying out of this crappy of a tuck stop! No joke! This has to be the worst of all TA's and Petro's in the United States! Trust me, there's some really shitty ones out there! It's nasty and there are no real driver conveniences other than nasty deli food! There is NO Restaurants or fast food in side at all! As well, maybe something they call showers and restrooms that look like it came out of a horror flick! Great location for a making of a horror film I think! The parking lot is extremely dark and dangerous because it's not level! The two nights I ended up having to stay here? I ended up having the total of five knocks on my door in the middle of the night! none of them were even lot lizards? All looking for a free handout or drugs! This travel Plaza needs to be shut down and put out of business or a lot of money dumped into it to revamp the whole thing! They're extremely high priced greedy with what shitty products they have! They really don't care about the Driver other than the money that they bring in! But TA has never been known to be for the driver! Since the early 90s TA has been known to be the crappist truckstops in America! It's sad that none of the competition has opened anything nearby to take the business away from them! Hint hint! "Loves?" I really hope that British Petroleum can sets a better standard for this company? But boy they have their work cut out for them! But I'm not getting my hopes up! If your a family and looking to stop in here? Don't unless you want something to jump on your family that you can't get ride of? FYI! Just don't at night for these safety as well! To dangerous even for drivers! read more

Horrible shop they charge you double what they say on the phone they lie to you and then they charge you a service fee without telling you there is one they didn't even do any service just to tell you how much a part costs manager is rude they give threats basically trying to hold your vehicle hostage don't recommend go anywhere else read more

This is the worst TA truck in Colorado.I would give this place 00000000000000000000000000.0 of 10.the service lady is setting on her phone all the time and when I tried to speak to he she would act like I work for her. And the Mechanic man He would be smoking during work and he has attitude.I had appointment at 2:00am just for oil service and it took them almost 5 hours to get it done.please let's try to show these people that they work for as not the opposite. read more

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We stayed here 1 1/2 days here it was busy but very nice staff , cautious and showered were clean and large loved our stay .We sure will be coming to stay at this TA next time we're up here for sure . read more

I took my truck, just a box truck to do express oil change. First the supervisor directed a trainee to enter it as rapid oil change which apparently means something else. When her shift was over, another lady came in and directed the trainee to enter it as express oil change. Now, I asked for express because I did not have much time to wait as I already had a load to deliver in LA, CA. It took 3 sold hrs for the technician to finish the express oil change, not because it takes that long, but because the technician was jumping from here to there and for sure did not know what he was doing. When I was told he is done, he had only changed 2 filters, the Freightliner box truck has 3 filters. He went back to change one more. When that was done, the vehicle could not start, apparently he had not done something right, another senior technician came and corrected him and the vehicle started. When I went to pay the bill, there were 3 steps of oil change that I should have seen and should ask the technician to show me if I did not see him doing. I approved the bill, thinking I will go to the technician and he would show them to me when I'm taking out the truck. When that time came and I asked him, he replied with an attitude, "now what don't you see?" I told him never mind; I did not want to lose any more time. Whatever he did to the truck I'm not so sure it was all fine because the truck brought on engine check lights which I had to drive with till i could find another repair shop. I tried to ask the senior technician, he told me they would go off after a short drive. I drove more than 300 miles when they're still on and had to truck the shop for another phase of repairs for the problem I did not have. Though the oil change was shoddy and took too long to finish which wasn't necessary, I was billed $551 compared to $365 that I had paid at Speedco previously moreover the speedco bill included greasing which my TA technician did not do as that would be another billable work. - Exuberantly charged, - for shoddy work, - got extra problems and had to pay for another repair services, - lost time and nearly missed my delivery appointment That is my experience with TA and tell me why I should ever go TA or advise anyone else to go there? read more

TA Travel Center - Service Stations Near Me - Commerce City, Colorado

Coffee was good and I got a clean shower. The ladies in the shower area were very polite and helped me figure out where to go. I also bought the Verizon portable internet box at the Verizon store there and the employee (Brian, I believe) was very helpful. $12 down to walk out with the box and then $103 every month for 150 Gigabytes. I have spectrum for a phone provider and it's very spotty, so the portable box will come in handy when I don't get service or run out of data for my phone. read more

TA Travel Center - Played the Munsters pinball, I actually would love to own this machine - Service Stations Near Me - Commerce City, Colorado

Worst customer service ever Waited over an hour nobody came out to even ask basic info Rude people at front desk shop Would not recommend this place at all I don't even think that they care about Yelp reviews -10 read more

Very sad to have stopped at the Burger King at this location and find out that the 8 nuggets cost over $5.00 I mean not a meal JUST NUGGETS!!!!! This would and does actually cost $1.49 at every Burger King that I have been to BUT because they are owned by TA they can over charge everyone!!!! What pisses me of the most is it is a truck stop and they are really spreading everything that those guys do for our country by OVERCHARGING them!!!! WTG TA!!!! Won't be back EVER!!!! read more

They have the most unprofessional people working as mechanic with little knowledge of basic truck issues. Got a PM don't there and truck broke down 4hrs later. 3 days later, truck completely down from the PM on my truck... Take you tractor anywhere else's but there.. read more

Please beware if you fuel at this location. My driver came to fuel at the truckstop. he also requested cash adv of $200. The employee working at the desk said she cannot print receipt and can't give cash adv. The transaction showed up on my fuel acct few hrs later. It shows that they cash adv $60 which the driver did not receive. truck gallon 83.96 Gallons and reefer 17.65. truck number 117. I hope upper management reads this review and put stop to this fraudulent business tactics. This is first time I experience a major truckstop ripping off there customer. This happened on the 1/24/2022 around 8:30 am. read more

Yesterday, the salad & soup bar were exceptionally stocked & clean. The soups were good & not watered down. Best of all, they have fresh yeast rolls. The waitress we had "Shiyanne", is a great waitress. Smiles, is pleasant & likes to make sure you are well cared for. Checks on you often, but is not intrusive to your meal. There are outlets for your computers & they don't mind if you sit & read while eating. Was able to sit & relax a spell. Today the salad bar again looks wonderful. With Reserve parking, they gave us discounted breakfast tickets. We also noticed Something has changed lately. Security actually appears to be doing their job. The lady in the shower rooms is actually keeping up with the demand & isn' t standing around. The waitresses the last two days have been more attentive & pleasant. Things are looking up. read more

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No mask enforcement despite signage on the door. Two food service employees not wearing a mask at all, one cashier who had it around her neck. Several customers not wearing either. Disappointing from a safety standpoint. read more

Good stop for food during my door dash today. There's showers, food, and other trucker essentials. They have a lot of tourist stuff and two restaurants. Clean and friendly folks inside. read more

I give them a 1/2 star there salad bar is decent. We went there last night and I got chicken fried steak and mashed potatoes and the salad bar.the salad bar was decent the chicken fried steak was decent, I had a taste of the mashed potatoes and they was very dry and I showed the wife that I could pick up one end of the mashed potatoes and I could stand it up , she got pissed and after the waitress took our order we never seen her again so I showed the other waitress that she just took the potatoes off of the bill so we asked for the manager so he took my whole meal off . This wasn't the first time we had bad food or service there and we are not going back read more

Wowie zowie!! What a blast, haha! Just stopped in here with the wife and kiddos (they're always on those darn phones, LOL!) for a refuel and a quick snackaroo! First thing I notice, all kinds of places to eat, can you say YUM!? So good!!! Haha!! Staff were kind and I was able to get the minivan sparkling new! Those dang phones kept my kids busy the whole time but I'm sure they would've had a blast, LOL! Love it!i Amazing WiFi! read more

this is the worst mechanic store in Colorado. they don't know how to do their job AND refuse to fix it after they fuck up your truck. whatever you do, DO NOT give them your money. read more

Clean restrooms. Small parking lot for cars. The restaurant waitress charged me extra for eggs and the two waitresses were busing their own tables so service was a bit behind. When she finally got to take my order, she over ordered and doubled my request so I was charged for food I couldn't eat. The food did not take long to come from the kitchen after the waitress put the order in. The meal was very well cooked and tasted very good. Was the quickest kitchen cook I ever experienced. read more

Excellent t staff at travel vent all very helpful. Always willing to help with navigation of service at the facility

AVOID!! Drug addicts, stupid, slow and lazy workers doing bullshit here!! I came for an oil change, waited 8 hours from 4pm to 12 am 11/01/20 and at the end they didn't have a filter, it's crazy!! devil-may-care attitude for customers! read more

Drive your truck off a cliff or burn it before taking it to these idiots ran diagnostics then they had the look of what now wasted money, time for the look of I'm lost then I guess for lack of knowledge of what there doing they still want paid I would have been better off blowing it up and collecting insurance I would have saved 10 hours of my life read more

TA Truck Service staff are unorganized and rude because of it. They all will sit at the desk and do absolutely nothing and still not answer the phones while the mechanics & attendants "on 1/30/23" helped 1customer while phone was ringing and others were in line. Then when I explained that I received a call they stated that they are no longer here so too bad. It'll be a long wait even though someone already reached out saying to come to the shop. Very rude!!!! Glad I walked In instead of pulling my 80ft truck out of its spot. Too cold to not answer the phone as well, that could have been easily said via phone if either of them would have bothered to answer. Then they want to have an attitude when asked for clarity. Disgusting customer service, more like lack of it. Wish I could give no stars for their shop. They store/fuel/ and restaurants customer service is amazing though!!! Truck service needs new management ASAP!!!!!!!!!! read more

Huge. Lots of motor fuel. The surrounding area is bleak. read more

Rude shop but rest of store is friendly. Told me it wasn't there issue after I stopped at 2 other TA to fix problem

went in far a service on my Freightliner. Took 3 1/2 hours to get in, which is normal +/- for a T/A. Had to ask lube tech to check my axles for oil level and clarity. Spilled oil on the side of the motor, if I hadn't of pointed it out he more than likely would not have cleaned it off, the reason I say this is he didn't clean the grease off my tires (he accidently got on there) or off my chrome rims on the steer axle. The desk staff were very friendly. Another thing I noticed the reason it might take so long to get stuff done is the mechanics do not stay on just the jobs they are doing. I saw 4 mechanics working on changing a set of steer tires. read more

I wish I knew from where to start but all happened cause it was the weekend... So I had no many choices where to go n fix a tire I went to the shop n paid 600$ for one tire which I knew it will be expensive but I really want my truck to keep going... Any way I paid the tire n the driver left to his on way After 500 miles before MO the tire almost gone completely, I called the shop in CO ,the shop shift manager told me to go to next TA... So I did what he said n the driver showed up in the shop... We all agree that it was the same tire that we just replace... But the other store couldn't do anything about but telling me I have to pay for another bridgeston tire... 600$ N when the guy from Bridgeston will come to the shop n inspect the tire why it's happens than the may be will send me a check if it's them foult... I said whatttttt? I record the lady I wish I could add that as well but she didn't even listen to me... She just want me to pay for another tire... N on top of it the guy from CO couldn't do anything n said that what it is I left the shop n paid for the same tire almost 300$ cause I had no choice ...but that's TA Never let any TA mechanic touch anything never bad mechanic bed service n make sure guys when u fuel there that they not will charge your card again n double few day after fueling.. Happen to me personly 4 times Any way never used TA ever I'm sorry that they even exist... Dam TA read more

If I could i wouldn't even consider 1 star ...!! Horrible service at the restaurant, 5 mins in the AM just to get my coffee . I ask for my food to be prepared in a certain way because that's how I like my food cooked !! Every item came out horribly wrong .! Everything cold as ice .! Stay away from the restaurant, servers talk to each other rather then get food out right when it's up to the counter read more

Dont come here in the middle of the night. All their registers are shut down while they count down the registers and its a good time to put yourself in the middle of a robbery. They have not one left up and running to check out customers so everyone is left waiting to be prey. Good job TA! read more

Very dirty. The service is very poor. Then tried to get something to eat at the fast food restaurant and that was worse. All the tables were dirty. Burger King claimed that there broiler wasn't working so no food there. Tried Popeyes and the cashier was not trained well enough to even take an oder. Talked to the "management" (who was hiding in the back) she obviously didn't care. This has to be one of the worst managed TA I have been to... read more

This review is on the dining room customer waiting for longer them should for eating silverware food cold ,no help placeing an order from the kitchen, server not helping customers, food cold that came from kitchen, This,is just not good read more

Poor service at fuel desk. One girl their said she could not help. I printed my own receipt from th Keos. Bathrooms pure filth never seen one so dirty. Coffee supplies creamer out. Store clerk seemed not to care much about anything. Floors throughout store nasty just nasty. I hit the late shift. Drivers at service not being helped. Sad sad store. read more

I'd give this zero star to the short blonde hair older lady who ignored us and fussed about taking our table with a funky attitude. If you don't like your job maybe you shouldn't be a server. Coming from a server to a server, how are you gonna make money if you don't wanna take tables or were you to overwhelmed you couldn't take care of us... I'm sure the food here would've been good but thanks to your nasty attitude we left! Very unprofessional on your part the whole restaurant saw even your co workers... Take a chill pill and good luck! read more

This isn't the best TA out there, but it gets the job done...watch out what you order from the restaurant...you're probably better off at the Popey's, Burger King or the Pizza Hut on the other side read more

It's getting more and more difficult to even try to eat at a truckstop anymore. This one is no exception. Anyone that eats at a TA already knows they're not getting a 5 star experience...but come on...at least try for a 1!!! The service is terrible here...tables are left dirty also. Waitresses let me give you a valuable tip...if you do a half ass job don't expect a good tip. You have no one to blame but yourself. I realize it's not an easy job but it's a job...if you don't want to do it then move on. And the thing that can make it better is lacking the most... MANAGEMENT. It's a service industry...if the customer isn't being taken care of you failed!!! So I will fuel my truck when it needs it but I will no longer throw my money away at your restaurant. read more

Told to sit anywhere. Ok. Only 1 or 2 "clean" tables, by that i mean there isnt someone elses plates still on them. Not wiped off. Dishes and trash on at least 10 other tables. Waitresses i. The back leaning on the counters. Sat for 25 min before being offered menus. Asked for water. Never got. Took another 30 min to get our meal after ordering. Mind you, theres 2 or 3 waitresses, a manager and a prep cook wlaking around the whole time. No one cleaned the tables, no one offered to refill our tea, no one brought the water we ordered. Mediocre food at best (but hey, its a truck stop) glad that i wasnt under a hot load needing to get anywhere fast. Yes, i have my cdl, but i also used to work un restaurants. By far the worst service i have ever seen in the 8 years of living in denver. NEVER AGAIN!! read more

Terrible experience! So frustrated just trying to get diesel fuel in a SUV. No diesel fuel up front, can't pay at the pump, inconvenient to enter & exit. Cashier didn't know where anything was. Ladies in the fuel section were polite and helpful. Everything else was a discombobulated mess! Too many strikes in one encounter, won't chance a second. read more