I hired Rossi Pest Control. Chris was knowledgeable, courteous and prompt. He took care of the…read moreproblem. The bugs are gone and have not come back. Best of all, his price was $100 less than the other companies I checked.

so far the traps he put has caught at least 6 that I know of & don't know about the ants yetread more

This is such a creepy subject, I fain to write a review, but I am in hopes that someone else is…read moreencouraged by my experience. Perhaps you may have heard that their is a current bed bug epidemic in the western world. As an international traveler, frequent visiter to New York City, and hostess to friends from the Big Apple, I was well aware of the infestation. Regardless of my due diligence to prevent their appearance, (deep breath, deep breath), those nasty buggers found their way into my home. As can be expected, I went bizzurko! Clearing clutter, vacuuming, spraying over-the-counter pesticide, purchasing mattress and pillow protectors, sprinkling Diatomaceous Earth in every crack and crevice, tossing out unnecessary stuff...you name a home remedy, I probably tried it. I devoured everything I could find on the Internet to be rid of this nuisance and hours and hours of my time was consumed with annihilating it from my home. You can't underestimate the amount of anxiety and lost sleep this pestilence pestilence creates in your life. I battled it for nearly a year and half, with brief periods of reprieve, whenI finally thought I'd overcome. Finally, I acquiesced to the fact: professional help was needed. I called four companies that specialize in bed bug treatment. Out of the four, Rochester Exterminating was by far the most informed. The employee I spoke with, Patty, was thoroughly knowledgeable on the subject, spending more than 20 minutes with me on the telephone, competently answering all of my questions. Rochester Exterminating was the only company that offered both the conventional treatment (sprays and powders), and the heat treatment, (special heaters brought to the house to bring the interior temperature to a point that "cooks" the bugs). The heat treatment was extremely interesting to me, since I have pets and was very concerned about the impact of strong pesticides in the house. An appointment with Ray was scheduled for the following day. The meeting with Ray was surprisingly pleasant. He was good-natured, EXTREMELY knowledgeable, and truly sympathized with my situation. He spent more than an hour and half at my house looking at my mattress, box springs and other furniture. As life would have it, he could not see any evidence of bed bugs (chalk that up to my obsessive at-home treatments). Possibly I eradicated them, possibly they have just learned to become very good hiders, possibly the irritation on my skin could be from some other home invader. Ray was genuinely interested in my plight and was not flippant about the financial investment required for extermination. Regardless of my panicky response of: "maybe we should treat the house, just to be safe," Ray set-up little sticky boxes around the house to "catch" evidence. I am to call him next week and report what I found. In the meantime, he said, relax, live life, and understand that this problem will go away. "We have studied bugs for years and years. Eliminating them is a science that we understand." So, while in truth, Rochester Exterminating has not done any exterminating for me, yet. I know this is a trustworthy company. If, and when I do need an exterminator, they will be the ones I call. Are they the cheapest? No. Are they the most honest and competent? Absolutely!

HORRIBLE. Never on time, they do dot do what they discussed in the assessment / inspection. Then…read morethey are very slow returning calls or texts. They initially did 60 minutes worth of non-effective work and tried to charge $1264. GO USE ANYBODY ELSE

I highly recommend Prestige Pest Solutions. They are professional, courteous, knowledgeable,…read moreforthright and take the time to explain all options. I called them for help with chipmunks that were burrowing next to the foundation of the house. Also options to remove/kill poison ivy. Their pricing is very competitive. DK

We've been using Prestige since its inception and they've been nothing but supportive and…read moreeducational through the entire experience. We signed up for the quarterly plan where we know our house will be protected in all 4 seasons. My service tech, Austin, has been super helpful and proactive as hes helped to protect my home. 5/5 would recommend them! New doesn't mean uneducated, these folks are next level ​

This was for pest control, Joshua crosby was hired for bed bug remote at my rental , was charged…read more861.00 and so that is three visits , guaranteed for four months well, The first visit , he was there an hour and a half, the second and third time 15 minutes, these tenants had a lot of furniture , some rooms were not saturated with the liquid, he would not show up on the days you scheduled, has no respect for other people time, he is taking your money and doing this as a joke,I hate I ever came in contact with him, but, he messed with the wrong person, I'm going to not only stop here, I'm going further , I gave him numerous chance to clear this stuff up , he will not show up for the sprayings, why is he in business, to screw people over, the job was not done correct, now, I'm looking for remedial service to be sure they are fully gone from my house, in a situation like this , you have to be on schedule,I am so frustrated,I came in contact with this non business minded clown that is hiding behind two cell phone numbers.

The worst, most dishonest company I ever encountered! Will take your money and not do the work!…read moreNever installed a single bat cone in my rental property after taking my $800 deposit. When I contacted them via telephone they promised that someone was on there way. That person never showed up! They refused to do the work and rudely stated that they were not coming and that I needed to stop calling...BUYER BEWARE THEY ARE CRIMINALS!!

I want to take a moment to recognize Jose for the outstanding work he does as our exterminator here…read moreat Park Square II. Jose is incredibly detailed and thorough in every visit, making sure no concern goes unnoticed or unresolved. His attentiveness to even the smallest details truly sets him apart and gives both staff and residents peace of mind. Beyond his technical skills, Jose is always friendly, courteous, and professional. He takes the time to listen to residents' concerns and addresses them with patience and respect, which has made him very well-liked throughout the community. His calm demeanor and willingness to explain his process make residents feel comfortable and confident in the service he provides. Jose consistently goes above and beyond, and his dedication does not go unnoticed. We truly appreciate his hard work and the positive impact he has on our property. -- Evelyn, Park Square II

I had a great experience with our exterminator, Jose. He is a fantastic employee--professional,…read morereliable, and very knowledgeable about his work. He took the time to explain everything clearly and made sure the job was done thoroughly. I would highly recommend him anytime to anyone in need of pest control services!

I used them in the Summer of 2023. They were ok…read more Fast forward to February 2024 when the issue returned. I had paid for a year's worth of business. I found out they were out of business.

Professional company and excellent customer service. Able to answer all my questions, with prompt…read moreand knowledgeable answers. I would recommend.

So far everything is going good. Sydnee S. Is the technician and she is knowledgeable and…read moreprofessional when she arrives.

I have used Fox pest control now for over 2 years. They treat my exterior of the house at least 4…read moretimes a year. They give me an explanation of all services that they are going to do and then what they did do. The technicians are polite and knowledgeable about their products they do and how they should work. They have been called to remove a yellow jacket nest about the size of a basketball. To do an extra spay to handle an increase of black ants that were all over our patio during the hot dry summer. They came and took care of any issues with no extra charges. Fox dose a wonderful job. Very professional. Peter Tagliente