I had a great experience with Volkswagen Richmond Hill. The service was quick, and the billing was…read moretransparent. I have no doubt that I will come back again. Highly recommend. Kudos for superb experience as well as customer service by Mr. Aman Patel for making the entire process smoothly along the pickup experience heart warming! I would definitely endorse Mr. Aman Patel from the customer service Team @ Volkswagen Richmond Hill for anyone for their upcoming automotive!

What a great dealership.... After having a disastrous…read moreexperience at Volkswagen Villa I decided to go out of my way and travel to volkswagen Richmond Hill. Best decision ever ! They are courteous, respectful, competent, amazing. The moment you walk in you are greeted by polite service staff who actually want to help you ! The service gentleman diagnosed my problem within a few minutes. The previous horrible dealership had caused the issue to begin with and then after weeks and taking the car in and leaving it there for days had not been able to fix it and made it worse every time !!! they informed me that all my services were covered under the warranty. I had previously paid for the exact same services at the previous dealership !! They finished the work at the exact estimated time they had given me and called me to give me updates. the experience was so great, I honestly can't tell you how happy and relieved I am. If you are thinking of buying, leasing or servicing a Volkswagen.... you owe it to yourself to pay them a visit. You will NOT regret it ,,,, they are amazing ... try it for yourself... you will see :)

Yo!! These guys are AMAZING to work with. Super HONEST and straightforward. We had been looking…read morearound trying to buy a new car quick because our old one died. We looked at privately owned as well as with dealerships. The private sellers were so shady, and the dealers wanted to charge us $1500 percent extra for paying cash, and then charge for this and that. By the time we were done with the other dealers, we would be up $5000 to $8000 extra from the price. No thanks. We worked with Rabee, what a gem. He was honest from the moment we met him, they didn't charge us for paying cash, they put new brakes on every car they sell and help you tremendously with what you are looking for. Besides tax, we paid what the price of the car was with NO HIDDEN FEES!!!! We told him what we wanted for our family and he was a tremendous help. We were honestly torn between two cars, but went with Shine Auto Toronto because we knew what we were getting. We would rather work with Rabee than anyone else. I've already recommended him to a bunch of people. Please choose Shine Auto, you will not be disappointed.

Most wonderful experience ever! Made sure we left happy, disclosed everything we needed to know…read moreabout the car, and even fixed my Dad's tire for free during our visit. Such a wonderful family run dealership, I can't recommend them enough.

So... I DID hear that this place was good.. so I gave them an email about me selling my 19' Dodge…read moreRam, they called me back, all was good. Jake Berman asked for my VIN number, all the details about my truck and all, so I gave it to him on a Friday. Apparently my VIN number didn't show up ANYWHERE in his searches that he requires any information about the truck (damages, accidents, etc). So he asked again for my VIN from my ownership, I gave him a photo of JUST the VIN # (not sure why you would need my ownership picture when I already sent you my VIN). Sent that through. . . (SAME EXACT VIN NUMBER) I have not heard from this guy (Jake Berman) since... I know it's a weekend and a day but I want my truck gone asap! I don't recommend this place. Do not waste my time, I like prompt, quick, efficient service. I am not sure why this place has good reviews. I will give my business to someone else. Thanks for the unprofessional service, Jake Berman.

From the moment I contacted TAB I was treated with professionalism, I was amazed by the selection…read moreof vehicles and service I received. Thanks for your service TAB I will be back soon!!

My father just purchase a dodge caravan. He was very please with their services. Yes I would go…read moreback and purchase a future vehicle at this place. They're very friendly and professional!

April 20th 2023 I purchased a certified 2015 Mitsubishi Mirage ES from Leopard Mortors. 218,000 Km…read morefor $6999.00 The sales guy told me this car is perfect, you won't have any problems with this car!! Safety Certificate, new All Season Tires, front pads and rotors. At pickup. Driving home the car is noisy, sluggish, steering wheel vibrates, which continued till Jan 20/24. One week after ownership car has a starting issue which goes on into early May when check engine light comes on. OBD reader code P0340 Camshaft Positioning Sensor, they replaced it. July my front wheels are grinding on/off as I'm slowing down. They checked it out said no issues. August squeaky noisy front breaks. They put on a new set of front pads and rotors and this time they were new as the rotors were clean and new looking. On Pickup Car day the rotors were old and rusty. So they did not actually put new pads and rotors on as part of safety, like they said! September the cars grinding much louder. Took it to a different shop to find out the car is unsafe and front drivers wheel bearing needs to be replaced immediately because the wheel is about to fall off! So I did. October car won't start again on/off Leopard sent a tow truck to get the car, they had it for two weeks and supposedly replaced the engine with a used one with less mileage. No paper proof of this! November noise and bounce in the rear when I get in the car. I mentioned this noise a few times to Leopard. Reply, no issues! Took it to another shop and findings were rear shocks need replacing, so I did. December check engine light comes on, shows P0420 oxygen sensor/catalytic convertor. January I'm getting winter tires put on and the technician points out a bent front rim (inside) they do an alignment check it fails. All this time I've only had one front wheel aligned. I did the alignment and tire rotation, bent rim on the back. Now the car drives better than it ever has, not too sluggish and steering wheel not vibrating nearly as much. Leopard Motors sold me an overpriced car with a lot of expensive issues. Which I'm sure they new about. Did they get it from auction or a scrap yard They convinced me to buy the A-protect Luxury warranty for $1299.00 plus tax, saying you have "nothing to lose" this warranty covers everything! But later on denies the statement. This warranty package has yet to cover a thing. Do not buy that warranty! Waste of money. I do not recommend that you buy a car here but if you do, take it elsewhere for servicing. P.S Sales Manager/Owner, Sorry doesn't cut it!! And don't call me and ask me to remove the review just because you fixed a few things that should have been done before you sold the car for double it's worth!!

I had recently been looking to purchase a used car to replace my current car because I had wanted…read moreto pass it along to my brother. I've been doing my shopping around, looking at different makes and models, prices, trims, benefits and it eventually came down that my decision was going to be for another Mazda 6. I had been driving a Mazda 6 for a good 7 years and although the car is still decent it's getting to that age that it doesn't have much value left but I kept good care of it and I thought it would be a good fit for my brother to take a car and not have to worry about the history of it. The search for a 2014 Mazda 6 with the GS (Touring) trim proved rather hard to come by. I mean this model earned Popular Mechanic's car of the year in 2014 for its class (sedan) beating out the Accord and Camry. One of features that sold me was the fuel economy on the SkyActiv engines that start from 2014 on. Looking for the pricing and availability of this car had me doing some tracking and searching around still even though I knew pretty much exactly what I was looking for. While I had shopped around, test driven and gone to see this car in person I was most happy with the one for sale at LooLoo's. The pricing was competitive and the condition of the vehicle was very good not to mention the extras the previous owner had added to this model made sense. Besides having the car I was interested in the person I was dealing with, Nathan, was very friendly, knowledgeable and a straight shooter. The last thing you want to have to do when shopping for a used car is having to deal with unknowledgeable and unfriendly service. Nathan was professional, easy to talk to and he knew his stuff. He was willing to work with me to get this deal. The car needed a couple things and Nathan took care of everything including every feature and thing included with the car worked from the battery, brakes, stereo, to the battery in the key fob. My experience with LooLoo was very positive and I would recommend them to anybody looking to purchase a used car from helpful and knowledgeable staff with competitive pricing.

Greetings: As a…read morefirst time client at looloo auto shop; it was recommended from my friends; I was greeted with a nice welcome from Yaser and the rest of the employees with a positive attitude. Yaser has helped me and my daughter to find perfect car for her. He gave us many options and made the process much easier for me, also yaser finishing all the paperwork that was needed. I did not have to do anything but go in and give my consent at the end. I was very impressed and happy by the service they have provided, as I have purchased in past high end cars before from other dealers and did not receive the same treatment; I have gotten from this shop. I really think you have superpower to make purchasing a car that easy with your company. I appreciate all your help and would definitely recommend you to all of my family and friends in the future. Keep up the hard work. Regards,

I am sharing my experience publicly now as I have exhausted all formal channels without resolution,…read moredespite all my good faith efforts. If only I had seen the many other negative reviews before -- several customers experienced similar issues, but mine was the most extreme case of abuse of trust and power. The business is not even accredited by the BBB and has already complaints left unaswered. On January 11, 2025, I test-drove, and on January 15, I purchased a "Certified" Mazda3 GS from Ken Shaw Toyota (2336 St Clair Ave W, Toronto, ON M6N 1K8). The vehicle was delivered with a Safety Standards Certificate (SSC). The salesperson, Manpreet Kaur, reassured me personally that the vehicle was fully certified and safe. I trusted that expertise -- as a newcomer female unfamiliar with the mechanics -- only to discover later that the car was, in fact, sold 'as-is' and unfit with undisclosed mechanical defects. Within weeks, multiple dangerous issues surfaced. An independent inspection (requested by the MTO) confirmed the vehicle was not roadworthy and could not receive a valid SSC. Despite this, the vehicle had been advertised and sold as certified. I attempted to resolve this through all possible agencies OMVIC, MTO, Consumer Protection Ontario, my MPP's office, the Ontario Ombudsman, and legal aid. Despite acting in good faith and even requesting cancellation within 30 days, the dealership used delay tactics, threats, and blame-shifting -- never once offering a safe or legal return option. At one point, they falsely claimed I refused to return the car -- yet never provided a safe or lawful solution. Driving a dangerous, uncertified car was not an option, especially given the findings of the independent garage and the MTO's own request for inspection. Even after all of this, the dealership pressured my bank to reverse a refund request based on proof of misrepresentation. Their lawyer has since sent repeated emails that deflect responsibility and attempt to intimidate me, despite my clear efforts to resolve this through proper channels. I was clear from the start that I was a female newcomer, a first-time buyer, and not a mechanic. I relied entirely on their certification and integrity. Today, I am left unemployed, covering the storage cost of a dangerous car, while they operate without consequences and continue their business as if nothing happened. I am now preparing legal action to seek a full refund and compensation for the damage caused. This experience has been emotionally and financially devastating with no humanity or fairness. I trusted this dealership and was met with unfair treatment and discriminatory disregard for my safety and rights. OMVIC, Consumer Protection Ontario, and other agencies must take action against dealerships that abuse power and mislead vulnerable buyers -- especially newcomers and women. Buyers! Please do your research before trusting this dealership Ken Shaw Toyota with your safety, your money, or your trust. You are only an added transaction.

I recently visited Ken Shaw Lexus and dealt with Raymond Fan. As many know, it is not usually a…read moregood experience when dealing with car salesman. In fact, I had recently had been to a few car dealerships and was not impressed. However, my experience with Raymond at Ken Shaw Lexus was far from that! Raymond was professional, courteous, and most importantly honest. I felt Raymond was fair and gave me a great deal. Since my purchase Raymond has remained in contact and been very helpful. I walked away from the purchase of my new vehicle actually feeling great. If you are in the market looking for a Lexus I highly recommend dealing with Raymond Fan.