I came to 401 Dixie Mazda because I had earlier purchased my car with them and the price was good…read moreand also the car runs like a new car without any problem to date. As the family requirement grew I decided to get one more car and came to 401 Dixie Mazda and met sales man Atif Mohamad. He was very helpful, knowledgeable, and helped me in each and every step of the purchase deal. I highly recommend 401 Dixie Mazda and in particular the sales man Atif for any purchase that you may wish to proceed. Venkat Raman

I came to Dixie Mazda three weeks ago and purchased a Mazda CX-3…read more I came to this location because I wanted to make the purchase through Ishan- the same gentleman I came to a few years back to purchase my father's car. We had such a great experience with him then that I wanted to go directly through him, avoiding the usual displeasure I get when dealing with car salesmen. Over the years, nothing has changed. This dealership still has a very large selection of vehicles, the staff is very courteous, and they really do their best to make you feel like a "valued" customer (it's cheesy as hell sometimes, but obviously a good business practice). Ishan himself is very knowledgeable. He knows everything about everything when it comes to vehicles and purchasing them. He offers excellent advice and really goes the extra mile to ensure that you've received all the necessary information. After having "completed" the purchase - the dealership presented me with a points card to use in their maintenance department- it was even loaded with some money ($25, i think) to use for your service at this location. I highly recommend Dixie Mazda to anyone looking to purchase a car. And I highly recommend Ishan for anyone that doesn't like pushy and aggressive salesmen. Check them out- you won't be disappointed!

I bought kia sportage. They didn't explain everything. Very poor sales team. Very very poor…read morecustomer service .. Gm Rohit Ratti don't know how to talk. Very bad experience . No one talks professionally there. They don't value customer time

If you're considering buying a car from this KIA dealership, do yourself a favor and go elsewhere…read more The level of incompetence, unprofessionalism, and outright arrogance I experienced at this dealership was shocking. I initially visited to check out the K4 GT-Line, but right away, the sales rep gave me the runaround. He said they only had one in stock and that someone was coming to look at it on Saturday--as if that was somehow my problem or relevant to my visit. Regardless, I asked if we could proceed with the test drive, and he agreed. Then, suddenly, there was an "inventory error", and the car I came to see wasn't even available. Instead, he offered the EX model, which was fine--I test-drove it, and everything went smoothly. Afterward, I asked for pricing on both models, and this is where the dealership's lack of professionalism really started to show. The sales rep goes to the sales manager for pricing, returns, and gives me the numbers. He then goes back again to get pricing. At this point, I mentioned a demo model listed on their clearance board and asked for its pricing as well. instead of doing his job properly, he sits in his chair and lazily says, "Oh, it's almost the same." Excuse me? A demo model vs. a brand-new car should NOT have the same price. I had to push him to actually do his job and get the correct pricing. He finally goes back, but this time, he returns with the so-called "sales manager"--only to tell me that the demo model was already sold out. Well then, UPDATE YOUR BOARD. Why is a sold-out car still being advertised? This just shows how unorganized and misleading this dealership is. Then, the real disaster happens. The sales manager--instead of offering assistance--jumps straight into high-pressure tactics, asking: "Can we do something to finalize a deal today?" I responded NO, because I planned to make my final decision next week. That should have been the end of the conversation. But no--he kept pushing. He asks, "Just curious, why?" (As if I owe him an explanation.) I simply said, "I have some things to take care of." (Which, again, is none of his business.) Then he gets even more condescending, saying, "Oh, just wondering--people usually come in when they're ready to buy." At this point, I called him out and asked, "Is there a problem if I came in a week early?" Instead of answering like a professional, he backtracks and tries to gaslight me, saying: "Why are you getting defensive? We're just trying to get to know each other." What a joke. First, he questions my reason for being there and pressures me to buy. Then, when I push back, he acts like I'm the problem? This is NOT how you treat customers. Stay Far Away If this is how this KIA dealership treats serious buyers, I can't even imagine how much worse their after-sales service must be. The sales rep was lazy and unhelpful, the inventory was mismanaged, and the sales manager was outright rude, pushy, and condescending. DO NOT WASTE YOUR TIME HERE. There are plenty of dealerships that will respect you, provide honest service, and actually appreciate your business. This Kia dealership is not one of them. Take your money elsewhere.

Being in the auto industry... this place is TOP NOTCH with exceptional service…read more Weather you are there to buy a new used vehicle or need auto service or treat your car with detaing. Lets start with buying a new used car. Their show room is HUGE and indoor. You feel relaxed to walk around and sit in cars of interest. A sales person will come and check in but they do not hover over you through out your potential shopping/ buying experience. Once you are ready to test drive a car or two or 3... simply find a sales person and ask for a test drive. It would only be fair to find the sales person who approached you and introduced themselves to you as they are on commission. If you decide to buy... they have a very knowledgeable finance team to get you the best deal possible. The whole experience really is effortless. Service/ Detailing... Navine and Mike are the best. Their technicians are always so clean with your car and leave everything as you left it. The repair facility is so clean.. I dont see that too often. Very organized and well ran. Leave your car or wait in their waiting area... have a coffee or tea. Great place for all your automotive buying or servicing needs.

I have bought a car from this company and it's amazing and running well. Their sales reps are very…read morehelpful and dedicated. You just need to tell them what car you want and what's your budget and they will guarantee to get you the best quality in the market. These guys deserves every penny they get. When you go their ask for Ron or Jay they have an amazing customer service. If your willing to schedule an appointment for car service, you have the best guy their Mike. Thank you guys for the amazing service you gave us.

First and last time bringing my car here for service. The only reason I decided to try them is…read morebecause they perform warranty work on the weekend. Certainly hope the work is more professional than the so called service staff. The rude and condescending attitude from the long dark haired girl in the service area was far from "Ideal".

Wow! I had a 5:45 car service for an oil change AND transmission fluid and I was out of there by…read more6:10! That's 25 minutes! Super impressed. I haven't had much luck with many Honda dealerships (see my review for Meadowvale Honda *eye roll) but damn, 25 minutes!? It's always taken AT LEAST an hour for just an oil change at all the Honda dealerships I've ever been to. The service guy that took care of me was pretty friendly. He greeted me right away when I stepped out the car. I asked him how long it would take and he said an hour to an hour and a half max. They were hella ahead of schedule! When he came to get me in the waiting area I literally said "what the hell? That was so fast". He said 3 guys worked on it, soooo ya. Fine with me! I guess they weren't that busy. I hope they keep this service up. I'm done with all the Honda dealerships in Brampton and half of Mississauga, but I think I've found my new place! Please do not fail me Ideal Honda!

I've leased three RAV4 Hybrids from Mississauga Toyota over the past 9 years and was preparing to…read morebuy a fourth -- until my recent service experience. This spring, I noticed a significant drop in fuel efficiency on my 2022 RAV4 Hybrid. When I called the service department, I was told by Albert that my mileage was "normal" and similar to his own. I followed up with a detailed email to the service manager requesting diagnostics -- but received no response at all. I then took the vehicle to another Toyota dealership, where they performed a throttle body and EFI system cleaning. The issue was immediately resolved, and fuel economy returned to normal -- confirming there was a clear and demonstrable cause. While I'm still happy with my RAV4 and plan to stick with Toyota, I've lost confidence in Mississauga Toyota's service support and will be purchasing my next vehicle from a different dealership.

Really, this dealership cares only about sales. But they sale junk too…read more 2 years ago I picked up my Toyota Corolla Cross after more than 1 year waiting (of course they rise initial Price). The car is build probably for southern climate, because whenever temperature drops below minus 10C, there are displays "visit your dealer". And now the service last year I waited 10 for ware pump, I was left without car. Now again JAN 2025. Today(Jan 18)I visited the dealership and they gave me appointment in 2 weeks!

this dealership is a joke!!! they dont pay their vendors.... he cant pay us when it's only $7 an…read morehour!!!!!!!!!!! this dealer will ask for you deposit and will never return your money!!!!!!!!!!!!!!!!!!

I am living in Toronto, Canada for 40+ years. I bought a 2010 Ford Escape Ltd Edition from Fatos…read moreat Serena Motors i Mississauga 2 weeks ago and the car has been wonderful and Fatos's attention and patience and kindness was wonderful. I would strongly recommend him and his business to anyone buying a used car. The car was pristine, so perfect was the detailing that he had done. My congratulations and thanks to him.

Purchased a car two months ago...the whole process was quick and painless which i enjoyed. Friendly…read morestaff...and helped me with all my question. There was a minor issue with the muffler...but took it to mechanic and it was an easy fix...no real problem. Happy with my purchase overall. Will highly recommend...fine selection of pre-owned vehicles.