Update to the 10-01-19 Big Rig Brake Shop issue. I took a…read morelook at the trailer repair back at our shop on 10-05-19 that Big Rig did. 1) Andy promised that the tire would be a virgin used tire.....WRONG, they installed a USED recap...... 2) The washers on the bolts to hold the mudflap on were barely bigger than the bolts. Rubber started tearing around the washers in 1 week. Charged us $580.00 for 1 used recap tire, 1 marker light, 1 mud flap and 300.00 for labor, we could have done all that in 1 hour for $105.00 What a RIP off joint.

I recently had to have my car towed. Big Rig Brake shop made the unfortunate situation I was in as…read moreeasy as it could be. They were there in a minute and even gave me a ride back home! They truly go above and beyond to help their customers and deliver quality service. I even ended up buying a used car from them which I am super happy with. The owner, Andy, definitely knows his stuff and earned my total trust during the experience. Great company all around!

Took my SUV in for paint/dent repair. The work requested was good but when my vehicle was returned…read morethe inside was filthy. There was white dust everywhere, on the seats, dashboard, carpets, and even outside on the door handles. You get inexpensive work done here but don't expect him to clean up after himself.

I took my van mirror to get painted there. We noticed there were a few spots that had tiny…read moregrains/specks and the color was off ever so slightly, so we asked him if he could buff out the imperfections and he said with another coat the color would be just right. This is how the mirror was when we picked it up from getting "fixed." Gobs of bubbles up paint, scratches, paint splattered on the black/plastic part of the mirror, glue and scratches everywhere else. Bob refused to fix it especially because "we paid next to nothing for it." When I told him it's not about the price, it's about the fact that this is how the product is leaving his "shop' with his name behind it, he took cash out of his wallet and handed to me... pictures below. This was a brand new mirror that is now completely ruined.

These guys are, by far, the best repair shop I've ever worked with. They have repaired a number of…read moreissues for me including repairing my 2011 Cadillac CTS that had been sideswiped and did an amazing job on the repairs and blending the white diamond paint. You couldn't tell it had been hit. Also, they have popped a number of dents on other vehicles, repaired a damaged bumper on my 2012 CLS AMG, and detailed my vehicles a number of times. They missed a small scuff on my bumper once and promptly got my car back in to resolve it. The pricing is always reasonable and service great. I thought it would be good for me to comment as I see they got a bad review here. I find that review to be completely off from my experiences so I'm not sure how valid it is... I've never heard anything negative about these guys and the Google reviews support that statement. Thank you Auto Spot!

This place was a significantly worse experience than other places I've gone. The repairs went on…read morefor a very long time without any communication and they tried to give me the car back with a half-assed repair of the steering column, to which I had to make them order a new part which again took a very long time. The second time I used this place I needed a really simple part replaced, but they ordered the wrong one without confirming and wasted a good amount of my time commuting back and forth. Overall I do not recommend this place, would go to Gerber

The transmission is still leaking after you kept it for a month…read more You hacks got me. Spray-canned the rust-leaking converter and put in some kinda Stop leak. That watery stuff leaking is not transfluid. left a bunch of stuff unplugged If I go back, I will get in trouble or worse. Was told by neighborhood Whites that Black people in Dayton know not to go there, Dummy. Trolls under the bridge. Should not have taken my dad's old truck there. Zero trust. If you couldn't fix it, you didn't have to rob me. For what I paid, I could have just bought a rebuilt. Jesus will make it right. Done.

I had a very concerning experience with Dayton Transmission Repair and would not recommend this…read moreshop. I brought my vehicle in for a rear differential issue that was supposed to be covered under a 12-month / 12,000-mile parts and labor warranty. This warranty was confirmed by my warranty company, which originally paid for the repair. Despite this, I was later charged approximately $450 in labor for work that should have been covered. The pricing throughout this process was inconsistent and unclear. I was initially quoted around $450, then later told approximately $1,600 over the phone, and ultimately charged $1,794.40. At one point, I was told that the cost to tear the car apart was "about $350 + tax," yet the final invoice shows $925 in labor, including a $450 "complex labor" charge. These numbers do not add up and were never clearly explained. The shop claimed my axles were "gaulted" or had "welded themselves" to the differential, requiring replacement. However, I was never given a clear or consistent explanation of what actually caused this or why it justified the additional charges. Even my warranty company attempted to get clarification and was unable to receive a clear answer. I was also told that no further work would be done unless I agreed to the charges, which left me in a position where I felt pressured to approve repairs without a full understanding of the total cost. When I asked questions, communication became unprofessional. I was called a "terrible customer," told I was being petty, and had calls ended on me. The owner was rude and dismissive during this process. After retrieving my vehicle, I discovered an issue in the fuse box area that was not present before service and is now causing electrical problems. This has added further concern about the condition in which my vehicle was returned. This experience was marked by inconsistent pricing, unclear labor charges, poor communication, and a lack of transparency. I would strongly advise others to ask for clear, written pricing and full explanations before agreeing to any work.

Had front end of car damaged after hitting huge boulder…read more Got estimate and had great service and estimator had work done for less than quote. Office was clean and Abbey was so helpful and knowledgeable. Contacted me with updates. Highly recommend Carl's for Car Repairs. Great Job

This place is shity place I don't recommend you to go there, they charged me $596.60 for something…read moreelse, after I paid I found out the problem is still, when I went back to them they said ohhh you have other issues we fixed one but if you need to fix the other problem bring the car to us tomorrow when I brought it to them they let me leave the car from 9am to 5pm then they call me they said our Mechanical isn't here come take your car. Anyways I'm gonna contact my lawyer to sue them, on ma mama I'll shut their shop down.

This auto shop doesn't look like much but we got outstanding customer service. We just bought a…read moreused car that had a tire squealing. We thought the brakes were bad. They found the problem and it minor...they didn't even charge us. We will be back and you should try them out.

Great service! They did a wonderful job repairing a cosmetic dent on my 2019 Honda Sport. I highly…read morerecommend this place!

I was impressed with the immaculate cleanliness of the business Interior and exterior. Repairs were…read moresuperior. The staff absolutely knowledgeable and friendly, willing to help anyway they could. After repairs were made to the right front of the car, a month or two later I noticed the horn didn't work. (People don't always honk their horns.) They rechecked the horn and found it was broken, so they resubmitted info to my insurance who agreed to add it to the same claim for replacement. Thank you Thoma for helping so much.

We took our Subaru Ascent to Miller's Collision Center at the recommendation of our Subaru dealer…read more We were extremely impressed with Josh and his team and they made our Ascent look better than new. They were professional, honest, and actually came in under the estimate. Highly recommended. Martin

A little let down by their communication. I $3000 repair that was mostly including replacing the…read morerear bumper. Me not realizing that the bumper was more than one piece. Actually Two pieces one being a very small piece just under the license plate. It had gotten bumped and slightly scratched after the initial damage which would have been more of a bummer except that I knew we were getting a new bumper with the repair. It would have been way professional of Miller to inform us and offer to add the part at our expense for said part knowing that the entire bumper need to be retaken off to replace it and so now want to charge extra labor cost to replace. It would have been very appreciated to get informed ahead of time. Since they obviously knew. We now have a brand new bumper with a scuff in the middle. I know now that not all bumpers are one piece.