Our Hyundai Palisade experienced an accident involving the left rear panel, tire, wheel and suspension. I have used Kraft's Body Shop in the past with excellent results. Without hesitation we had the SUV towed to Kraft's. Again, they were professional, communicative and especially, great workmanship. read more

I cannot recommend Kraft's enough, they will exceed your expectations! I took my 15 year old car to have the hood and hatch repainted. The color match & finish is perfect and they went above and beyond to address my needs. read more

This is a family owned business and I LOVE them! My car looks brand new! He found some other minor issues which he took care of and didn't charge me an arm and a leg. I highly recommend this business if you want things done right. I shopped around and this was not the cheapest place, but I feel for what needed done, I was very satisfied with the service and time it took to do the job. read more

Family owned/run business that does quality work. Recent recommended to me by friends and very happy with the finished product.

Kraft's did a great job with my Toyota Rav 4. It's an older model, but it never has an issue, so I was angry when i got rear-ended. They worked with my insurance and rental car company to make life as easy on me as they could. They kept me updated, and when they were done with the repair it looked better than when I brought it in. I would highly reccomend them! read more

great owner, quality work, quality materials, perfect paint match, completely satisfied!

After I was in an accident with my 2013 Honda Pilot, I contacted my trusted mechanic at Japanese Automotive to ask who they recommended for collision repair. Without hesitation they recommended Kraft's Body & Fender. Bob Kraft was incredibly helpful, and although they were swamped with work, he got my vehicle in several days ahead of schedule. The work Bob and his crew did was phenomenal. My Pilot looks better than before the accident. He also gave me the extra touch up paint and explained how to apply it. There are numerous body shops in Columbus, but if you want the best for your vehicle, choose Kraft's! read more

Could not recommend more! After someone destroyed my driver-side door (while it was parked in my apartment parking lot?!) Krafts did an amazing job of repairing my car. It took a while to get an appointment but was well worth the wait. My car looks brand new, and they even cleaned my car's interior (which was a mess from my GSD getting mud everywhere lol). Everyone was super professional and they even returned my rental car for me. If I ever need repairs again, I will be going to Krafts! read more

Kraft body shop handled an insurance claim repair for me when someone hit me. they were total professionals and very kind. the owner himself handles dealing with you and has great rapport. Highly recommend! read more

I've been using Kraft's for nearly 15 years. I should be a little embarrassed to say how many time my family has used them. However, after raising multiple teenagers and providing a car to our baby sitter; let's just say I've required their expertise quite a bit. Two words for Kraft's: quality and trust. The quality of their work has always been top notch. They've worked on Acura's, Volvo's, Infiniti's, Toyota, Nissan's and Mazda's for our family. Always quality work, always happy with the results. Trust: after all these years and all the repairs, I trust the people at Kraft's. They run a good honest business and I've never been dissatisfied. read more

Excellent body shop. I am in the industry, they are great to deal with and do quality work.

There is not enough I can say about this small company. When you come into their establishment, you are greeted with a warm and friendly smile from Tonia (wife of the Owner, Bob). Their professionalism and attention to the littlest detail makes any customer feel valued and appreciated. I have had more than 6 cars repaired from Kraft's over 15 years and there has never been a time that I was disappointed in the quality of work received, which keeps me coming back. Highly recommended. read more

i chose this shop based on the reviews here and on Google and am pleased to report that the reviews were spot on!! Bob did a terrific job of repairing my fender and bumper on my 2019 Honda Odyssey. When i picked up my vehicle they had even cleaned the interior. It is extra nice to have the phone answered by a real person. I highly recommend this shop for all your body and paint repairs. read more

I HIGHLY recommend Kraft's! I sent my vehicle here after being involved in a collision. The repairs turned out to be mostly body work, aside from the right headlight being out the vehicle was mostly drivable. After turning my vehicle over I contacted Bob, the owner of the shop, the next day about taking my vehicle back and using it over the weekend before he began repairs. Bob gave me his personal advice and let me know he was happy to help me in any way I needed. I came down to the shop ready to mend my bumper together in whatever way possible with a couple of handy guy-friends and half an idea of what we could do to the car to get me on the road that weekend. To our pleasant surprise, Bob instead came out and personally handled the situation with an idea way over our heads to simply cut off the damaged bumper pieces and did it himself in a matter of a few minutes. It would have taken us all morning and a wide set of tools! I was blown away by Bob's courtesy and friendliness. He was truly willing to help in any way he could. The team even cleaned the exterior and interior of my vehicle when I picked it back up today. I cannot recommend this place enough!!! read more

I stoped by Kraft's today to have an estimate done for some bumper damage that I received in a parking lot bump with another vehicle. The owner of Kraft's looked at my vehicle and said that he wanted to try to use rubbing compound to see how much of the damage he could mitigate. After about 5 minutes, he asked me what I thought. I told him it looked amazing, and he said that I just saved myself about $600 because of the kind of paint he would have had to use. I will gladly recommend Kraft's to anyone who needs body work done. My experience today restored my faith in humanity. read more

In mid March I got into an accident in the middle of a busy intersection downtown. The whole front of my Hyundai Elantra was smashed in and it was barely drivable. Since this was my first real accident, and I'm not originally from Columbus, I wasn't exactly sure where I was going to take my car. Being a young professional in her mid-twenties, and being someone who admittedly knows nothing about cars, I went off of a good friend's referral to go see Bob Kraft. His central location right on Greenlawn was the perfect distance from my accident downtown. I went straight there after filing the report and Bob was so helpful in breaking down the process, explaining to me how insurance was going to get involved and more. My car was in rough shape and after a few weeks in the shop, I was able to pick it up. I was shocked at how good my car looked.. honestly it looked even better than when I first bought it! The service was excellent and the quality of his crew's work was impeccable -- 10/10 would highly recommend this place to anyone in need of a local body shop. Thank you Kraft's for helping me through my first accident and for giving me what feels and looks like a brand new car!! read more

Initially, I took my 1999 Jaguar to Rife's Autobody in Grandview for repair from a rear end collision. The insurance company estimated the repairs at $2,800. I told Rife's estimator that I did not want an expensive repair, since it could total the car. Rife's estimator came back with an $11,000 repair estimate, because the frame was damaged and they had to remove the floor pans to replace "frame components". I declined the estimate and went to pick up the car and was told the estimate cost was $500.00. I asked why I hadn't been informed that there was a charge for an estimate. The estimator did not answer. They held my car captive for several weeks racking up storage fees. My insurance adjuster tried to reason with them, but to no avail. The $500.00 dollars was paid. After the terrible experience at Rife's, I took my Jaguar to Kraft's Body on Greenlawn Avenue on the recommendation of my insurance adjuster. I asked Kraft's to look at the car to see if the frame was damaged as Rife's stated. He stated it had not been damaged and did not need repair. Kraft's repair the Jaguar for $3,200 and did a beautiful job - the car looks great. I have taken several cars for repair and painting and have been highly satisfied every time. Great people, great company and great service. Highly recommended. read more

From the estimate to the finished product, Kraft made this experience easy. They were extremely knowledgeable and honest. My car looks like it just came off the show room floor, you would never know 3 weeks ago it had $4K in damage! read more

Kraft body shop is the best in Columbus. Work was on time and exceeded our expectations. The husband and wife team were a pleasure to deal with and most importantly, honest. They repaired the damaged door on our 2012 Jeep LESS than the original quote! The car was detailed inside and out upon pick up. We will certainly use Kraft's if we need autobody repairs in the future. Thanks Bob and team!! read more

Only place I take my vehicles, their paint matching skills are second to none. Very pleased with all their work.

Bullshit. When I call you and ask for a mobile estimate, you tell me you don't do that? My car is not drivable, not covered by my insurance, and the federal government's vehicle was at fault. THEY NEED ESTIMATES and they do not have adjusters! You will NEVER hear from me again. read more

They did a wonderful job repairing my car and the staff are incredibly helpful and friendly. It's hard to find a repair shop that you can feel confident in when it comes to a job well done at a good price but they were very honest and open about the needed repairs and I felt good leaving there. Great company with great people! read more

Mr. Kraft and his team are amazing! I used them for a front end repair and my boyfriend also had a back panel on his truck repaired. Both jobs were done to where the cars look better than before we turned them in in terms of the repair, but also the cars themselves - shiny and brand new looking. Cars were repaired within reasonable time despite the weather, holidays, etc. Kraft's kept me updated on the status of my car and what they were/were not finding. I would absolutely recommend to friends and family, as well as go back if I need anything else done. It's rare to find an honest and trustworthy bodyshop - 110% recommend Kraft's. read more

After hitting a deer (very sad...), I talked to my insurance agent, who recommended Kraft's. I can't thank her enough for pointing me in their direction. Their work was outstanding and the service was excellent. The work is perfect, and I mean perfect: Anyone who didn't know that I had hit the deer would have no idea that repairs had been made. Everything is aligned perfectly, and the color match is spot on. I also asked them to repair a significant "ding" on the driver's side door (which I would pay for beyond my deductible). I discovered that no profit was made by Kraft's on that particular repair. I paid exactly what it cost the company (the ding specialist charges them). As to customer service - I dealt directly with Robert Kraft, the owner. He was very professional but also exceedingly friendly and informative. He explained exactly what would have to be done, arranged for a rental car to be brought to the shop and then called later in the day to provide more details regarding my car and the necessary repairs. Mr. Kraft is very personable, and I felt at ease and very confident that my car and I would be well taken care of. Many thanks to Robert Kraft and his excellent team. Great work! If you have an accident and need collision repair work, don't hesitate to contact Kraft's. They have my highest recommendation! read more