Yeah - so gross and so, so very slow. Stopped here as we were jumping on the 5 to head south. Neither of us finished our food, it was that bad. And so ends my review. Below is plan B if you are getting off the interstate here looking for food. Not many choices here, especially while the McDonalds is being built. You've got this, Carl'Jr/Green Burrito, the Burger King that has been known to randomly close early down the street, and the over priced deep fried deli case at the Chevron. Albany has some great food, but it's like we phone it in here at the interchange. I strongly suggest taking the extra few months minutes to head into town even if it's just to Burgerville or Arby's. Really want tacos? Check out Tacos El Machin, speedy drive thru Mexican? Taco Time which is close by on Santiam, or even better Rigoberto's on Pacific (open 24 hours). While it's 5 minutes down the street it might be a wash between the line and crummy service at TB, and the drive time to Rigoberto's or Tacos El Machin. Jumping off the freeway and need something quick, I recommend the food court at Costco if you are a member, and hell bent on not being out of sight of the interstate. Really though if you are hungry this is it between exit 196 in Eugene and the Market Street exit (256?) in Salem. read more

Going through the drive thru me and my wife ordered what we did and got two crunch-wraps with zero meat, just lettuce and cheese, we also ordered two beefy five layer burritos and what we got was two burritos with chips and rice inside them, along with 5 chips in a bag with nacho cheese. Very disappointed in the effort shown at this Taco Bell, when we called a woman said "we can fix the burrito" no apology or explanation. Won't be coming back, don't recommend stopping here on a Saturday night. read more

Don't know what happened with the management of this establishment but it has to have the sloooooooooowest drive through ever. I wish the owners would step and take a look at how horrible service is here. Too much talking by the staff making up the orders. No good work flow in making orders. Just terrible for quite some time. Understandable when busy, but surely not when one or two cars in line. read more

Dayum.... I realize how futile this is to leave a yelp review for a fast food joint- but holy crap, this place is awful. I stopped here along the way home. I have been here maybe three times, and EVERY DAMN TIME....I have waited FAR TOO LONG for food. Cleanliness is an issue. I saw a stack of dishes going to the moon in the sinks. Customers inside the place were clearly annoyed at the long wait times, with nothing being done by the manager. I waited 25 minutes for two burrito supremes. I only stuck it out to test my own patience. After nearly 30 minutes for FAST food to be handed to me, there was ZERO comp or extra or ANYTHING by the manager. One customer left the place super pissed off because he witnessed an employee nibbling on food while "on the line". If you got time to feed your face, you got time to get me 2 burritos quicker than 25 minutes. F this location. Never returning. read more

The District Manager of Taco Bell treated my wife and I like shit. We usally go there late, walking through the drive thru, have had nothing but great service, Super friendly attitude and no problems what so ever. The usual night manager is cool as hell. But this evening "the District Manager" ( spoken with all his self imposed authority) showed us disrespect and his actions were not of a senior managerial position. Please if you go there and he takes your order i ask you go elsewhere read more

Taco Bell - Old Taco Bell sign. Dirty parking lot where i witnessed the district manager solicit an underage female for sex. - Fast Food Near Me - Albany, Oregon

This evening we stopped in here and the workers were on their phones making food with gloves on texting it was so gross! I said something and they just looked at me. Then there was another worker that had a leg infection and needed to go home and they told him NO he had to stay and work making food with shorts on exposing it. Then there was another worker who was swearing on the phone. We left and called the health department it was the grossest thing I ever seen ! read more

We just were served some of the worst taco DTL Supreme and Nacho Cheese DLT. The shells were broken, the taco meat was so greasy that it made to shells soggy. To top that off the soda pop was flat!!! Wow that's what you get for $24.27!! We will never be back. When I called to complain the guy who said he was the manager had to ask someone what to do!! Wow you guys need to get your act together!! DON'T EAT HERE!!! Save your money! read more

Taco Bell - Fast Food Near Me - Albany, Oregon

Went here three nights in a row after work before their closing time and they were already closed each time and then one of the times I came through I said something to them about closing early because they were outside smoking a cigarette when they were still supposed to be open and the employee started arguing with me and being rude. read more

I have no idea why people complaining about this Taco Bell I mean the food was great, the service was fast, and the area looks new and updated. Don't trust the reviews people will only review during a negative experience. read more

Not a 5 star for sure, but worth the drive if you are by the other 1 in town. This 1 is better service, fresher food, and overall a better experiance... read more

Worst experience Ever. Sat in 20 mins of nothing in the drive through. Ran my card twice!!!! Forgot half my order stormed in and took forever to get some one to help me. Have us so much sauce and zero napkins. Worst customer service ever. They made me so mad and will never go there again! read more

awful food, great customer service. the rice in our burritos didn't taste like any rice we've had at a taco bell before. threw out food

I saw the cashier lift up his shirt and scratch his stomach! I'm sure that violates the health code and it was dusgusting to watch I didn't get the name of the employee....food tasted okay. read more

There is one problem I always face with this Taco Bell and it is the fact that I will constantly tell them no sour cream on items to make sure I do not get sour cream. Every time without fail, the items i ask for no sour cream have sour cream on them. Luckily I am not allergic so I just try my best to wipe it off or avoid spots with so much on it but sometimes it's truly just all over and I lose my appetite for it all together. It's something I would have thought would only happen once in a while but it's literally every time. Apart from that, the food is good and I don't find the wait time to be too long. I only use the drive-thru so I don't have much interaction with the workers but they're nice from the limited exchanges we do have. The sour cream problem is my only issue with this place and since it is a regular occurrence, it has become more than an annoying mix-up. read more

These guys are always slow, but tonight my wife was in the drive through for half an hour. This is not an exaggeration. From the time she texted she got there to the time she got out was over 30 minutes. I think I've given them enough chances. read more

Not from the area, so not sure of the hours. Where I live, 1:30 is not late at Taco Bell. 1:30 am. Unable to get employees attention, staying at the hotel across the street. The "open" sign is lit up, I walked to the drive up window, can see employees in there "working". Walked away after a period of no attention. Granted, it was late, but why have the sign on if you have no intention of serving customers?? read more

I ordered a bean and cheese burrito with no onions(and I got onions) a steak quasorito... The steak quasorito was small, so I figured they ran out of the normal quesadillas which I didn't see as an issue. But it was very stale with only steak and rice inside. If I would have asked for a mediocre steak and rice burrito everything would be fine.. but I didn't. read more

If I could give it zero stars I would. Absolutely disgusting. Tasted as if the food was microwaved yet still cold... the wrapping on the food was filthy and dirty with grease and food all over them. They looked reused. The burritos were made horribly and they didn't even look like burritos they were flat and some were balls. Just a huge mess. Dry meat, hard rice, cheese not melted, and rock hard dry potatoes. Now I just feel greasy. GROSS. read more

I think I could travel to Mexico, butcher my own cow, learn how to make an authentic Mexican food, enjoy it with a margarita, and come back to this Taco Bell drive thru and still not have my food. read more

Food was normal Taco Bell. 10 minutes to get through the drive-through. Only two cars in front of me that had already ordered by the time I got there. read more

A good example about how to turn a promo into a negative. They give out coupons that say "drive thru only" then tell you that you have to come inside to redeem two. Total BS. Just based on that I don't care what the food is about - I'll go elsewhere. read more

This is the slowest Taco Bell in existence. If you go inside the wait is around 10 minutes for food. The drive through always seems to take 15 to 20. There's other gross fast food near that's actually fast. read more

Got a $2 meal deal served promptly. DELICIOUS as always. Friendly young gal working the drive thru to boot.

The employees here are always nice. My order is always correct and delicious! The price is excellent. I recommend THIS taco bell! (in the Kmart parking lot, near I-5) read more

I would say this Taco Bell was below average. The pluses were the employees were nice and the service was quick. The problem was the restaurant seemed dirty and old. The restrooms were small and no paper towels. The sauces you had to ask for, they didn't put paper on the trays. The booths were really small, all had some residual food on them, and the restaurant was not crowded. Our burritos were not marked which was which. read more

This is the slowest place on the planet. Do they have literal 2 year olds making the food? It takes like 2 hours just to get a simple meal. This is stupid. Please do not come here if you're in a hurry.... or at all. Thank you :) read more

Colder than a meat locker inside the store, so eat your meal fast if you want it hot. Other than that, just your average Taco Bell.

My bean burrito was crunchy.... did they vomit in my food???? It tastes gross and spoiled.

Slowest Taco Bell in history. I don't understand how it can take this long to make a taco, even if you were to make it from scratch. Like literally the employees must just be standing in there doing nothing. read more

My son and I have never been so freaked out in a Taco Bell. Besides the foot high sign spelled wrong "Sorry for the INCONVENIANCE...thanks MANAGMENT" to the employee who filled us in on the meth problem and gang violence in Lebanon...we didn't know what to do. I know it was the late shift, but geez. We won't go back to the Taco Bell on Airport way, or in Lebanon for that matter...Taco Bell might want to drug test their employees. Food tasted like Taco Bell everywhere. Pretty darn good. read more

waited fifteen minutes and counting. same with this other guy here, he confronted them... still waiting . maybe they should spend some of the money they used on the interior design on hiring some new and faster staff. read more

Inexcusably slow every time. Desperately needs a staff overhaul. Drive thru or walk in either way don't come to this establishment if you're in a hurry or feel like eating before the apocalypse read more

Okay headed to Eugene twice now in a month both times the store was a complete mess 7 employees on staff and waiting several minutes to be helped. Employees just kept walking by. It looks like they hired people straight out of jail! Second try 37 minutes to get three items! Floors were a mess employees were sweaty and looked short staff! No more try's Taco Bell is going down hill. This use to be a good place a couple years back what happened? read more

Thanks. 15 minutes down the freeway, no nachos, no burritos-wait, missing 4 out of 12 items! No worries, I'll just call them. No. You won't. It's a fax line. Wait, no receipt in the bags, either! Won't be back. read more

It wasn't as bad as the other reviews claim. They didn't take super long, order was accurate, food filled the stomachs. Would stop again if we were passing through. read more