Ordered a cheesy rice burrito, add sour cream. It was 1 of 3 items, but this review is for the burrito. There was 1 dollup of sour cream on 1 end of the burrito - ridiculous, since they charge extra for it! read more

Taco Bell - Fast Food Near Me - Bluefield, Virginia

I went here and I had a bug in my food I told them about it and they acted like what was stupid for what I was saying I understand them try to protect there store but very annoyed at what happened I am not going eat at this restaurant anymore because of how I was treated and they never gave me any refund or compensation for my meal read more

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i placed a order online went and picked it up . i walked up to the register and Jeannie W had greeted me with a attitude and i ordered a medium baja blast freeze . i then got handed a small , i asked if it was a medium and i got told yes. im not dumb ive got a medium before and it was bigger. Jeannie W needs to find a new job or go live in a nursing home. i attached a picture showing a medium against it . read more

Taco Bell - Fast Food Near Me - Bluefield, Virginia

They were so skimpy on the taco fillings it was a laughable and they placed them on the bottom of the bag only to be broke in half by the time I got home. Burrito was good as a small save. read more

Horrible customer service. Takes the "fast" out of fast food. I rarely leave reviews, but this experience was frustrating enough to speak up. I went to Taco Bell expecting a quick bite, but ended up waiting over 25 minutes for a basic order. The drive-thru line was crawling, and when I finally got to the window, the staff barely acknowledged me. No greeting, no apology for the delay--just handed me my food without saying a word. To top it off, the order was cold and missing items. If you're in a rush or just want decent customer service, this location is not the place. Extremely disappointed. Would not recommen, just go to the Mcdonald's across the street! read more

Nice crew but....turtle slow. Lunch time Walked in. 2 customers ahead of me. Should go fast I thought. Got my food 22 minutes later. Girl running register was totally lost. Deer in headlights look. lit old lady making food was very deliberate making one thing at a time very carefully... and slowly. Food was good. Just used up half my lunch break getting it. So as long as you're not in a hurry......... read more

For just myself to eat a chalupa and a order of nacho chips and cheese I was charged 859 for a chalupa they decided to only put sour cream on half of it in a big glob and the other half nothing and I maybe got 10 chips in the bag a bag of chips I paid $259 for wasn't even half full come on Taco Bell do better y'all should be embarrassed on this kind of crap to customers especially after you've raised your prices!! Shame on you Taco Bell the joy of Taco Bell used to be you could get a big bag of food for a very cheap price which is what made Taco Bell so awesome now you get a little tiny bag of food for half my wallet y'all can keep that I won't be back to y'all lower your prices I ain't got no reason to be at Taco Bell read more

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Very disappointed. First off tried using the app so I wouldn't have to bother someone with my order. Ordering for 4 people trying to make sure everyone gets what they want the way they want. Well the app wouldn't work so I had to go through drive thru and place the order. The girl taking my order was rude and short with me, rushing me through my order. So much so she had to go back in to my order to add the third snd forth person. Never going to this one again. Soo rude. read more

Had lunch there yesterday. Was about a 20 minute wait. Not because the staff was not doing their job but because employees just did not show up. The ones that did show up were working their butts off!! I hope the manager appreciates the employees who come to work and want to do a good job. Great Job guys!!! read more

Food was great and order was accurate. The wait was a little long due to high volume of customers but we could see that coming in, and given certain dietary restrictions were fine with that. Definitely a good spot to stop by in need of a meal. read more

Worst taco bell ive ever been too. I've lived here for 4 years. Been to many TBells across the country. By far the worst. Closed when they shouldnt. Wrong orders. Missing items. Cold items. No cooked. Terrible. Rude employees and horrible service. Close this place and open something else. read more

Great business.. Great workers...Great food...lobby looked clean bathrooms looked clean also

I just left my food. It took 10 min for them to do 1 order that was not even that big and there were like six people in front of me. Why bother! You need to employee some enthusiasm! read more

Went through the drive thru 3 times and my order is still not correct. I finally gave up and went home. GET BETTER NIGHT MANAGEMENT.

If I could give this place a minus star rating I would. Absolutely the worst of any Taco Bell that I have ever been too. There is absolutely no customer service or management here. I order at 12:59 an finally received my food at 1:21. The food was just thrown together. Avoid this Taco Bell at all cost. read more

Their food isn't too bad but they do not know how to Roll up a burrito every time I order a burrito it falls apart or stuff is constantly leaking out of it, when I order a drink they rip me off by putting more ice then pop in the cup and they take forever to give you your order, but on some days they are fast and someone can actually roll a decent burrito their food doesn't taste bad at all, but all in all of you're looking for a Taco Bell Bear you I definitely recommend this Taco Bell for sure read more

Horrible service. Long waits. Food ok for typical fast food......... Been here multiple times and my order has never been right

I went to Bluefield VA near walmart to eat at taco bell. I was very hungry until I saw my crunch wrap was open and the tomatoes were burnt, the soft tacos were almost empty, barely any cheese in the wrap, hardly any cream, tasted like a nuked left over. On top of all that they asked what kind of sauce we would like and then did not give us any at all, no straws, no cin stixs and hardly any napkins. Coughed when they gave us our meal and were very rude on top of smelling like they just got out of a pig pen. I will never eat there again and will think twice before ever eating at another taco bell. The worst service I have ever had. Poor hygiene, manners were lacking and crappy food. I am starting to wish Trump would give these scumbags there food stamps and baby factory money back so that I do not have to have a taco that is disgusting from a person that smells like they have a dirty baby diaper for breath coughing on me and my food as they hand it to me, looking like one of the hills have eyes characters. Her IQ was equal to that of a squirrel that she scooped off the road and made into a soup the night before. Now I know why they have to have animated greetings when you pull up to the order menu. She was covered in zits and under her 45 chins had a layer of thick dark scum that had bits of food in it along with yellow rotten meth teeth and cigarette smell. The soda tasted like it was more city water than soda. read more

Taco Bell - Fast Food Near Me - Bluefield, Virginia

Sat in the drive through for 35 min and there is no way out if you can't wait that long - you pay and wait with no apology. Food though is as expected for Taco Bell , tastes good just giving a 1 star for the wait time. Have eaten here inside and out and has taken a long time to get it, nothing fast about this food. read more

Walked in and ordered two tacos and a fountain drink. Received two tacos but no drink. Was told sorry the machine is down. This information would have been helpful prior to ordering. I sit down to eat and two people walk in and order and ask for fountain drinks. They are told the machine is down and they leave, which I would've done. After they leave the staff made fun of them for not buying food, for several minutes. They staff was loud and obnoxious the whole time I was here. read more

This place deserves zero stars. Service was absolutely horrendous- painfully slow and seemingly an inconvenience to everyone working with the customers and the condition of this restaurant is disgusting. Rudest staff I have ever witnessed. The manager on duty appeared to only manage to complain about being there. Staff was cleaning the kitchen (and I use that term loosely) while food was being prepared. While "cleaning" the staff was leaving food on the floor and sponges on the floor while walking right over all of it. Cashier was rude and scratching under her shirt while in front of customers among other things that truly make you want to run to the nearest bottle of Purell and never return to this establishment. No sanitation grade posted and I'm not surprised -- it is likely not a score to be proud of. My only recommendation for this Taco Bell is to stay far far away from it read more

When we shop at Walmart we like to get breakfast (dine in) on the way home. Lately we have been stopping at this Taco Bell. We are always greeted with a warm smile and friendly employees. The food comes up quickly and accurately. I have stopped on the way home from work (carry out) and get the same great service. read more