The service here is terrible. As I was trying to tell the drive thru person my order the employees in the back were screaming and laughing so I had to continuously repeat my order. We had to wait an absurd amount of time for them to ask for payment and give us our food. Instead of giving us our order that was sitting by the window, they stood and gossiped while staring into our car with dirty looks. Im not trying to be a "Karen" in this situation but I just feel like the employees should learn proper costumer service. And to make matters worse, weeks before this, I witnessed a literal drug deal between a costumer in the drive thru and the guy who was working the window. But seriously if you're going to try to sell drugs while on the clock at least be slick about it ‍ read more

Y'all need to hire better customer service employees this cashier ramont Wesle is awful. he took my order and was all short and no one is expecting a convo but attitude either then when I got to the window he didn't even have my order he had to redo it he didn't give me napkins and when I asked for hot sauce he gave the ugliest face like if that wasn't his job. Sir at your age you should know your problems are no one else's keep that and your attitude to yourself and at home having a bad day or a bad life isn't an excuse to act like that and it's no one else's fault. DO BETTER read more

Taco Bell - RAMONT WESLE - Fast Food Near Me - Buckeye, Arizona

The food here is just as it is at any other Taco Bell. The service they provide is better when you use the drive thru rather than going inside. Since it's encouraged to use the screen to order your food, the service is the ABSOLUTE bare minimum! The inside is usually decently clean but it could be better. read more

I have to say, this location as well as most fast food places in Buckeye are nasty. I don't know what it is but the fast food has been so bad lately. I remember wanting to eat out but the food is not what it used to be. The workers are also not very happy to see you. You will get the feeling you're bothering them. That feeling of having to say sorry that you came by and that they had to work will come over you. Don't believe me? Go to this taco bell. It's a shame. The prices went up and up and up and consumers wanting to pay that insane price get the lowest quality food made with annoyance. I don't leave reviews for one bad thing. But it's been the 5th time now and after spending over 40 bucks i've had it. For whatever its worth, here is my honest review. Where is the love? The happiness when working? That's why things taste better in the hood. Those workers are happy to work because they got a job, they take pride in the food they make. You can tell just by the way your food is wrapped. Go to South phoenix and eat and then compare it with your local fast food place. Again, sorry taco bell, I came by all these times and paid for the food those happy workers made. Judging by the food, they absolutly hathe working there. Cant wait to go home after a shift. it's sad. And yet, we get to pay those insane prices. No thank you! I don't even want a replacement. read more

Twice I've paid for extra onions and got three tiny pieces smaller then my finger nail in each. Oh wait, cleared my teeth with my tongue and found one more... read more

Went through drive thru yesterday evening around 6:00pm and worker was not friendly. Food was good but drive thru worker could have been more friendly. Maybe just a bad day for him. Hopefully it was just a one off day. read more

The Taco Bell in Buckeye is always a go to when we decide to eat out, my wife and I decided to try the Steak garlic Nachos granted it's not always going to look like the picture but there was barely anything there for the cost to be so high.. service was good just disappointing to spend so much money and get so little in return.. read more

Taco Bell - Steak Garlic Nacho Fries - Fast Food Near Me - Buckeye, Arizona

Every time i come here which is not often i have issues with them remembering what i had in my order. tonight i got fries and cheese and the fries were so old cold and hard they were inedible. place needs more training and more food management. read more

I kid you not we ordered a nacho fry with our order and it had 3 fries inside. They didn't get half of our order either. The laziness of the workers here are insane. Go to a different Taco Bell! read more

I think tonight was the end of Taco Bell for us. Taco Bell was a staple during high school years and sometimes a cheesy Gordita crunch and soft taco hit the spot. I've tried making excuses to myself about this location and keep coming back but no more. They were out of ice. They were out of napkins. They had to be out of soda syrup because my husbands Dr Pepper was And I think they were out of meat because we got 4 cheesy Gordita crunches and they all had 1tsp or less of meat in it. There was so little meat it couldn't cover from one side to the other of shell. All the shells we did get were all broken. People need work, need jobs, I don't know if it's management or just taco bell corporate not giving a damn about this location but no more for us. read more

I do love the food here am a weekly customer but lately my orders have been wrong and have been having to come back. I am pregnant and don't have time to be doing this these Cashiers need to do their dual diligence to make sure they serve food right. Alexis Sanch who took my order forgot three items in my order like what the heck I'm having to go back and claim this very much absurd. I had to wait in drive thru for my food for 20min and for me to see he was just chatting with co workers and for my order to be wrong! Management please get involve and have your employees give better service. read more

I ordered 3 things and still ended up missing something its a hit or miss with this location honestly

been craving taco bell all day for it to be cold & wrong. went through the drive thru, all 4 burritos were cold & my crunch wrap had tomato & lettuce when it was the only modification & yet they couldnt do that right. read more

Honestly wouldn't go here, but ESP not if you're african-american. You will experience inequality of service and blatant neglect of common decency. I've come to this Taco Bell a few times during the day and have had no issues but it's particularly between the times of 6pm after that I experience issues. My order is always wrong or I receive extremely poor customer service. The last two weeks I went in before my work shift to get food quickly on my way to work. Not only did I experience poor treatment each time the second time when my order was done incorrectly and I came back to have it rectified I was treated like a criminal by the staff!! The manager looks at me and accuses me of coming back and lying that I didn't receive everything in my order even going as far as going to the person who messed up my order pointing at me laughing and smiling as if it was cute that I had to come back here twice because they can't get a single order correct. I don't care if you're racist or prejudiced, at least get my order correct and give me decent service. And as a person who's literally worked at a Taco Bell I know for sure there is nothing in your mission statement that says to give slow service. Why am I waiting 10 plus minutes to get two tacos? Because you guys are laughing and giggling acting like this is high school instead of your job? Not to mention when I came in upset the cashier smiled and giggled as if anything funny happened. It's not funny that I have to come back because you guys are so incompetent that you cannot even get a single three item order correct. And then to accuse me of stealing some $7 tacos??? And then if you're going to talk smack about me maybe not do it in my range of vision and while pointing. I mean at least have some class right? I'm not the kind to yell at customer service workers because I've been one but I will say I was ready to let hell break loose. The previous time I went to this Taco Bell someone after me was served their entire party pack before I was served my singular taco. The other customer was not of African-American descent. I wonder why they got serviced first . And the restaurant was completely empty and I came in first! And then the manager or whoever had the nerve to apologize for the wait I'm literally standing right here watching you serve somebody before me who came in after me because of what? You wanted to giggle with your coworkers and pretend like you didn't see me? Not only that there was like 10 people in the kitchen. Y'all can't multitask? Or is that too difficult between the gossiping and acting like you guys are on a playground and not at work . I don't even mind when people goof off at work but at least do your job correctly Your evening shift sucks ass. And honestly I'm just going to avoid this entire Taco Bell all together, every single time I've come here I've had to come back to get my order rectified and it's ridiculous. It's really not hard to just read what's on the screen and make it. And don't give me crap because I've literally worked AT A Taco Bell and have been in food service for over 2 years it's not a difficult job . I just want to leave this review because I hate how the staff behaves and how they treat ppl. I'm glad I didn't lose my temper because it made y'all look like the bozos y'all are. Word to the wise if you're racist you probably shouldn't be in customer service. You're bound to get a customer that's not an ethnicity you like read more

Terrible customer service by Martha and Corrinia. They took over 30 mins to make my food. Martha was on a phone call for 5 mins. When I asked what can be done about the long wait. Martha got upset and responded with "What do you want, you got your food. Is something wrong with it. She said I don't got time for this and to get out of her store. She just walked away and ignored me as I tried to speak back. While I have a 3yr old in my hands. I called corporate and complained today 09/05/2024 order# 961082 mobile order for pick up. Hope manger sees this and coaches them on better customer service or reviews video footage at least read more

I put a mobile order in on the app said it was going to be a 17 minute wait. That's embarrassing

I thought I had a review of this location but I guess not. This is in my Buckeye neighborhood. Around for a while. I don't think I've ever had a bad experience here. And tonight was no exception. We had a dinner party to go to at a friends house but one of their kids got sick, so we decided to reschedule for another time. Hence now I'm left with no plans for dinner. I already had In N Out for lunch with hubby but now the kids are involved and after a long long day at school they needed food ASAP. Taco Bell it was. It's not a organic gluten free none gmo whatever the heck the kids eat for lunches at school but it will do for the start of their weekend. No school Fridays. And by the way, the drive through young man that was helping us tonight was so polite and nice, we felt so bad, he was working the drive through, with stiches on his left hand, it was all well covered. But we asked if he was ok and he had such a positive attitude, I need to call his manager about his great service and outlook. I always get the same thing because...well... because I really really like them. The supreme steak chalupas. My daughter loves the mountain dew slushieblast with the cinnamon churros. Works out for everyone!! read more

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Absolutely terrible store, Tried to get a job there they were completely unprofessional. Managers didn't do things when they said they'd do them, lots of laziness from the GM and they don't know how to do things they say they will. I would do a 0 out of 5 stars if i could, y'all suck. read more

Best Taco Bell In the Valley.Team was really locked in on serving us and The food was fast and fresh.Really enjoyed the environment

For $5 dang, very disappointing. Very off from the advertise photo lol... I know Taco Bell is fast food but that is just crazy read more

Taco Bell - Loaded Large Nacho Fries - Fast Food Near Me - Buckeye, Arizona

This pandemic is showing just how disorganized this store is. Little to no communication between the employees and people doing pick up. The line cooks are the ones helping get orders to the customers while the manager has to be drug out to help take orders. There has to be a better system to help get a smooth flow on food, condiments and drinks. You have to ask for your lids, drink cups and sauce packets, which I understand why but someone beside the people cooking the food needs to step up, I feel bad having to interrupt them from what they're doing. One person was willing to help get me the items I needed, and the others tried their damndest to ignore you. This store is usually so good, but when it comes to mobile orders this store isnt the best. Two times now it has been a pain. As an update; when i got home i split up my two orders of their taco family meals( that are $25 a piece) one order of the taco meat is smashed and the meat is spilling out of the container. Idk how someone thought that kind of packaging was correct. Items are also missing. Extremely disappointing service and quality of the items we received. read more

Taco Bell - The condition our food was sent. - Fast Food Near Me - Buckeye, Arizona

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Oh my god the best Taco Bell ever. The taco on my soft taco was actually cooked and it had the perfect amount of toppings. 10/10 the best Taco Bell in Arizona. read more

I love Taco Bell but I feel like this location is going down hill, my burrito tortilla was burnt but tasted ice cold, ordered cinnamon twist they were harder than a rock and tasted like they've been out for weeks and my chalupa barely has any meat in it. Service was mediocre. read more

Taco Bell - Fast Food Near Me - Buckeye, Arizona

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This place is horrible. It's a bunch of kids working, which normally isn't a problem, but nobody is supervising and they are all fooling around, very slow, not wearing gloves. 20 minutes on a Taco Bell order is ridiculous. Do not stop here. read more

Best Bell meal Ive had in ages! The taco shell was crisp, the burrito filling was hot, meaty and cheesy, and the crispanas were coated in sugar and cinnamon. The restaurant was clean. The workers wore gloves and were pleasant and helpful. Would be back except its 1400 miles away. read more

This Taco Bell in Buckeye must be highly affected by the pandemic. I mean I heard that there was a shortage of meat, but c'mon Taco Bell!! read more

Taco Bell - Wow Taco Bell, really? - Fast Food Near Me - Buckeye, Arizona

I just ordered dinner for my family of 5 and not only was I missing half my order, but I didn't get my receipt and asked for it three times. After spending nearly $50 you would assume they would assure everything is in the bags.. read more

Just went through the drive thru, ordered 2 tacos no lettuce, bean burrito, nacho fries and a protein bowl. It said on the screen no lettuce, get home and there's lettuce on both tacos, wet pieces of steak in my fries and the bean burrito was made with old, nasty, crusty beans. Quite possibly the worst Taco Bell I've ever had. Gross! Definitely won't be back. read more

Staff members were rude when we came back for missing food items. Saying they did not charge us but when even they double checked they did charge us. Very unsatisfied with this store. read more

Disappointed with the service on an online order. Requested something to be delivered around midnight and the Uber app went through three drivers, until the driver told me that they said their computers went down and they just gave out my order to a random person. Then refused to even make it again, even though they just gave my order out. Said it looked like they just cleaned up early, before they closed, weren't budging on making the order, and just wanted to close up. Other reviews seem as late/online orders staffing doesn't care and gets rude, lately. read more

I have been eating at this location since it opened. Over the years it's been hit and Miss in the evening. Over the last 2 years I have been mainly going between 7-11am. My order has only been messed up twice and both times it was a new person. My food is always Hot. Super friendly ladies working during the morning shift.. the GM is a super outstanding guy. He is attentive and pays attention to detail. Store is always a pleasant place in the morning. Not sure I should admit it but I eat there 3-4 times a week. read more

She was super intoxicated and got our order wrong, went to the window fixed it, she dropped my straw and then another female gave us our food and STARED us down, never had such a uncomfortable experience in a drive thru. read more

All around just generally upset. We walked in and waited for a good ten minutes before we decided to use the touch screen machine. There were three girls just standing around, they even looked at us and knew we were there. Food had no reason to not be hot, yet it wasn't. read more

Delicious! Haven't had Taco Bell in 13 years and took the step to have some amazing chalupas from my childhood. Rosa G hooked me up! Great workers and so kind. Just what I needed on my way through Arizona read more

Ordered 3 tacos, together they might have enough filling for two also the shells were already shattered. It shows a severe lack of attention to detail. read more

I am giving one star because I used the bathroom and there is one soap dispenser that didn't work. I told the girl who I ordered from that it wasn't working and she just stared at me like she didn't know what I was talking about. I had hand sanitizer so I used that before I ate. I then went in after I was finished eating to see if it was fixed and it was not. Not good at all especially with COVID! read more

Absolutely amazing customer service an awesome manager. Came in to grab dinner an for some reason the credit card machine was down an they said they would take care of it. But I will definitely be back to cover my dinner in cash! Thanks Taco Bell read more

Absolutely the biggest joke ever. If you are hungry definitely, definitely, definitely do not go to this Taco Bell it is a total joke. Went there @ 7:00 pm 3/26/19 ordered 3 Burritos, 2 Chicken & 1 Steak all 3 Burritos were barely enough to feed a kid. What a total disgrace!! read more

Literally the worst Taco Bell location I have ever been to. Every single time we go something is wrong with our order. We are either missing items or the items are incorrect in the bag. Tonight I went through the drive thru and told the guy no lettuce on my tacos. At the window I double checked that he heard me. He went to talk to someone and then came back. He said that the taco was already made with lettuce and in the bag so he couldn't do anything about it. Worst customer service. read more

Taco Bell..... what is wrong with the employees that work the evening shift? Why am I back on this darn Yelp to post a bad review. Most times the service is good, but I guess that's the day shift people who care enough to serve HOT Food and pay attention to detail. So, here we are, it's raining out and my husband went to pick up food we ordered on the app. Not only was he missing the Quesarito the Chalupa we ordered with no tomatoes HAD tomatoes on it! He called to let them know that the Quesarito was missing and that we received broken tacos and the food was cold. He drove back to Taco Bell to pick up the Quesarito and they looked at him like he was stupid! The Manager mumbled something and then went to talk to another employee and they turned and laughed at him. Very unprofessional and then not only did we receive cold food, soggy broken tacos the first trip, his Quesarito was even cold. Come on! Really.... your food is obviously not at a hot temp when serving. Get it together and be professional and work on your customer service. read more