Finally! So pleased that my very large order with very specific items that did not have certain ingredients was all correct and accounted for. I went through the drive-through to pick up an order that I had submitted through the app.This location almost always hits the mark but this time I'm leaving a review because the gal at the window was really really nice to me and also made a point to let me know that she remembered my sauces and that they were at the top in the napkins. That kind of service and detail is really appreciated! read more

Customer Service Food Incompetence Story time! Me and my friends made 3 mobile orders due to us not wanting 1 person having to pay for it all. We rolled up into the drive-thru, they asked "do you want to use your app to earn rewards"-- we replied "we have 3 mobile orders". The one lady said back "I can only do one of those" so we said 1 name and went to the window. When at the window we asked if we were able to do any of the others. She said "One at a time"....and gave us one order. We drove around, walked ourselves inside and asked if we could pick up the other two (Save our self two more rounds of the 6 car line) One lady turned to another and asked and the one lady said "no you said drive-thru so has to be drive-thru" In which I replied "so we have to go through the line two more times?" She said "Yes you have to go back thru TWO more times, don't gotta be rude" Then whispered to the other gal "we're not going to serve them" We got back in our car and drove around again-- they asked the same opening question which we replied "we have a mobile order". *25 second pause* "We are not serving you" which we ask back "well we paid, what can we do?" And a guy came on and said they didn't check it in so we would receive our money back my 4 am. I understand that people can have off day's, but to be refused food that was paid for over being "rude" in which we were not-- we were very calm and just asking questions to confirm isn't right. We have gotten more than 1 mobile order before, therefore we wouldn't understand why this would change now. read more

I am so disappointed! We really wanted Taco Bell (idk why, we just did) so we headed over to the Camas store intending to dine in and just chat a while. There were no other dine-in customers. As I went to order (Kiosk) my hubby went to pick a table.. but every single table was dirty. Wrappers, food, sauce packets.. with a handful of employees behind the counter, and no one actually taking orders anymore (it is all through the kiosk) some one should have had the time to wipe down the tables! Literally every single one had some sort of trash, food, or spillage. Even at fast food, they can at least clean the tables! We left and drove to a different location.. read more

Person is rude, soda was not given with ice even after request. Said to go get it myself? I don't understand why the attitude was received but it was not appreciated what so ever. Do Not Recommend. read more

Taco Bell - Warm Baja blast - Fast Food Near Me - Camas, Washington

Really bad customer service, really slow workers with out respect and understanding, supervisor looks like taking drugs, I will never order food from them!!!!!!!!!!!!!!!!!!! read more

if you value your money being wasted, if you appreciate customer service being at his worst your being handled with the utmost inconsiderate care I have never had so many issues with one place in fact, I'm making my first for this place because of how angry I am about this I am tired of having this company screwing me over with my food do not order here they will mess your food up and purposely mix every sort of of one drink and give you wrong food and drinks. Whoever the general manager here needs to be fired along with the rest of the staff. read more

We were missing a chipotle ranch grilled chicken burrito, but the gentleman with the voice of an angel delivered it swiftly, with a smile... made my week tbh. Thanks dude & keep singing your heart out. -Josh [Friday September 15th, 2023 8:27pm] read more

Taco Bell - Chipotle Ranch Grilled Chicken Burrito - Fast Food Near Me - Camas, Washington

DO NOT DINE IN. I put my order in at 6:29pm and got my refund at 7:29pm. The people in front of us also got a refund. It was not even busy at all. read more

Absolutely do NOT dine inside. We waited over an hour for our food and just got a refund. Rude and slow staff. Don't even understand how this place is in business. They cater to drive through only! COOL then close the dine in and only offer drive through!!! read more

I ordered two coffees one hot one iced Cinnabon. They both came in plastic cups one was cold and the was cold with 2 ice cubes. They coffee looked disgusting no milk and watered down didn't even taste like coffee or Cinnabon. I ordered three cheesy rollers they were cold and wasn't melted cheese and tortilla was cold raw. I asked for chips and guacamole and they give me cheese. To end this I asked the manager to fix my order and she was really rude about it. I will never come back to this location and maybe no taco belll anymore with the experience I had this morning very disappointed read more

These people have forgot to send my sauce packets on multiple occasions while ordering on doordash, i am not sure if it is incompetence or shere laziness, but it is unacceptable, if I request sauce packets they SHOULD be in m order, that being said, if dry burritos are your thing then go ahead and order. read more

Time after time we have had absolutely horrible customer service and always discrepancies in our order. This last time, I put in a $40 online order. Upon arrival to the drive thru pickup, we were told our order wasn't made because they had no beef. No apology, no resolution, just rude communication by a girl who claimed to be the manager. If that's the case, Taco Bell needs to do a closer look on who they employ as a manager. She was rude and very unprofessional. After further prompting on getting our order, she said we could wait 10 minutes for more beef to be cooked. She should have said that from the get go. Something like "Im so sorry, we are out of beef but are cooking more and will have your order done as soon as possible. Sorry for the inconvenience." But no, nothing but rude communication as if it was our fault. After waiting an additional 35 minutes, we pulled through the drive thru again as no one checked in with us and several other cars had gone through the drive thru-apparently none of their orders had beef, hmmm. She said they still hadn't made our order. When I expressed my frustration about the disrespectful customer service we received from start to finish, the wait time, she said she wasn't going to serve me and had the right to refuse service to anyone, I again questioned her on what the problem was and she said I called her a bitch, which is not true. I was talking to other people in the car who were also very frustrated with the level of service and I said to them "Im not going to be a bitch". I explained this to her and she said "so you call other people in the car a bitch?" I mean seriously, you are going to question what Im saying to other people and your taking pieces of my conversation with other people and twisting it, maybe be a bit more understanding seeing how at this point we've now been there for 45 minutes! And to not even receive our food that was already paid for?! But she proceeded to try and pull some power move and refuse to serve me. When I asked for the name of the Manager, she said she was the Manager and had the right not to tell me her name. Again, LIE, as a Manager you are supposed to give your name, especially if you are dealing with customer complaints. So what do you do, just introduce yourself as the nameless manager? When I told her my order was already paid for she said I can deal with getting a refund on the APP, This is not possible by the way, and told her that and she said people do that all the time. Lie! The APP has no proof you didn't get your food after they push the order through as being complete. Funny how the status on my order went from preparing, to complete AFTER we had already left. So looks like the employees enjoyed my order. Upon leaving she called me a pheasant and a bitch. Real professional coming from a "Manager". Go the extra 10 minutes to the next Taco Bell, this one disappoints every time. read more

The customer service is decent for the most part. I really hate giving this type of review because I know quite a few of the workers. However, what the frick? They're getting STINGY on their potato soft tacos. 5 TINY pieces of potatoes and a ton of lettuce. That's wild to be honest. The burritos are just getting smaller. I love y'all, but you keep putting less and less into the burritos and leaving more tortilla than anything else. read more

Taco Bell - Soft taco with a couple pieces of potato. Not a potato soft taco.. - Fast Food Near Me - Camas, Washington

Service here sucks . Not only do they mess up the order or forget something but man they are slow . 35 min in drive through . Nope . This place hasn't changed . Looks like Taco Bell will have to be when we are out and about . But won't be back to this one read more

Cheaped out on ingredients. Charged too much for what little we got. The restaurant used to be fun. Now it's dull and depressing. And where is my employee discount for requiring customers to order their own food from a POS instead of a cashier? Zero stars. read more

Very disappointed! Ordered from drive thru. Asked to pull around front to wait. After 10 minutes I went inside to asked for my order. They said they needed to make more hashbrowns. There were no other customers. After 25 minutes I finally got my order and it was wrong. I was missing a hashbrown. They said they could cook some more. Are you kidding me! They exchanged the hashbrown for cinnamon twists. Guess what, no cinnamon on the twist. They offered me a coupon for a free taco on my next visit. There won't be a next visit. If they had worked for me, I would have fired them all! Very incompetent. Was a local customer. Not at this location anymore. read more

Apparently now we have to verify that not only did they get all the proper order items in the bag and appropriate silverware and sauces, but we should also check that they made all customized items correctly. Recommend pulling in the parking lot to check everything unless you want to leave with $15 worth of food down the drain because they don't know how to hold back on jalapeño sauce that my kids won't eat. read more

This Taco Bell went above and beyond not only was I late for breakfast but they made my breakfast anyways and then didn't even charge me for it!!! Super fast service and friendly definitely returning! read more

I have been getting the number 3 at Taco Bell since 1978. For those of you that don't know what that is it's a burrito supreme a Taco and a drink. I have fallen in love with chalupas and I love the $5 box deal because it's definitely filling. This was one of the fastest Taco Bell's ever the other one that's really fast is off of Andresen. Aside from being fast the flavors were good the staff was incredibly helpful and nice and I can't stress enough how pleasant the window staff is at Taco Bell's they hardly ever seem to be grumpy which speaks of all of the management I appreciate that I know they work very hard fast food is a tough job. People either love Taco Bell or they can't stand it. I love Taco Bell it's a great way to grab lunch or quick dinner if I don't feel like cooking. And this is definitely a good one to stop at the portions are great the service is great what more could you ask for for bargain food I know it's fast food it's not the healthiest thing in the world, but it is yummy read more

Taco Bell - Hard to see but there are Christmas tacos on the windows!! - Fast Food Near Me - Camas, Washington

Whoever is working the window (female, red hair) currently isn't very observant. Watched me check my bag, state I was missing a burrito. She said "No it's in there" so I proceeded to pull everything out of the bag Infront of her. She saw again I was missing a burrito. Turned around and it was on the counter behind her....‍ Edit: got home to eat, and noticed that 3 of the burritos are not what we asked for either. Called for a refund and was told I'd have to come in. So they messed up not once, but 4 times on one order. read more

Do they read the order while making? Probably not. Check the bag before it goes out the window? Again, most likely no. Give you the entire order? Almost never. Give you a receipt so you can turn around and go back and get it fixed? Nope. Harass you because they screwed up the order, and wont replace ONE item because you're trying to "hustle " them out of a $3 item? 100% absolutely. Taco Bell is useful because it's supposed to be quick and easy, this one just plain stinks. read more

Ordered online and it took them over 40 minuets for my food to be ready people ordered food in person after me and had it before me. What's the point of online ordering read more

We we're undecided on what to buy as we have not ate at Taco Bell for a while a lovely lady employee by the name of Alicia helped us pick the perfect meal for our family such a happy friendly worker you don't see this anywhere these days thanks for picking her out to work for your company such a kind soul. Delicious food the produce was fresh and with such kind service we shall be returning soon thank you. read more

I eat here alot, dont judge me. I have a craving for tacos a lot. But, y'all check your bags before you leave, if you are in the drive thru. They usually screw up your order, especially late at night. Usually in the day/early evenings it not bad, but after like 8pm, pray for your food. read more

always missing food , don't put all the items in the bag . rude employers no respect for nobody , don't understand what your saying , always in bad mood. read more

Does not accept taco bell gift cards. Lady at the checkout did not want to scan it, insisting nothing was on the card. I checked online and using the gift card checking phone number, and it still said it had $10 remaining balance. read more

The worst communication I've seen in fast food, slow and took forever to get my online order when it's usually ready when I get there. Food was okay but soggy. The store was also dirty. read more

My burritos were marked food was good. Whatever you're doing keep doing I like the change. Whoops I spoke too soon. Came thru next day and nothing marked. Had to open burritos to see who's are who's. WOW read more

The absolute worst service. I don't even want to blame the whole store, but the guy behind the counter who was making orders was terrible. He was going insanely slow. After handing me my order he went to fill up my drinks and then just left them there while he prepared more orders, when I asked him if he could hand me my drinks he completely ignored me multiple times. Finally the manager came out and handed me my drinks, and then I realized I didn't get my straws. So again I asked the guy behind the counter to hand me straws and completely ignored me. A nice customer actually asked for straws for me as I was leaving ( was in a hurry, did not have time to wait for straws) and ended up running them out to me before I left the parking lot. Also, I ordered this on the app about ten minutes before getting there, my order said ready as I was waiting in the store and then it took another 10 minutes to get my bag of food plus 5 more for drinks before I just left. Terrible service, AND my order was wrong. read more

people are incompetent can't get an order right wow how uneducated can you be if you can't follow simple instructions.

The food is always lukewarm and clearly outside of hold times. I regret every time I go, it's been years since my last visit to this location. I thought "what could it hurt to give them another try?" Regret! Waste of money, and knowledge of looming food poisoning. read more

Every time this establishment Robs me of my hard earned money by either completely leaving items out, or not making food the way I ordered (and they upcharged for) I promise I'm going to get online and write a review. Well, as this is at least the 10th time in the last year I suppose it's time to leave some feedback. Disappointed and out over $100 over the last year. Unacceptable. read more

DO NOT COME HERE Awful. Not taking card so cash only. Horrible service. Abandoned car in the drive thru so no efficiency and very annoying power tools noise inside the restaurant. We all know Taco Bell isn't the fanciest or the best but I mean to have to come on here and share this experience really speaks volume. read more

This Taco Bell has really nice employees and they are consistantly good. Never have messed up orders and everything is always fresh. Keep up the good work! read more

This used to be the best Taco Bell when Karl was there, but since he left we always get something left out of our order in the drive through every time, and we usually don't know until we get home. So lately I have started opening my meals before I drive away to see if everything is there. The employees are nice to this point, and then grow impatient while I am looking, and then angry and defensive when I tell them what is missing, most of the time it is the sour cream that we paid extra for. Never fails. At least they are consistently bad. read more

If you're looking for a place that will NEVER get your order right, you've come to the right place. Even when they are told I AM ALLERGIC TO CHEESE, I get home with the order and....cheese. And no, I can't just scrape off cheese from a burrito. I actually stopped going there for over a year but yesterday thought I'd give them a try. NOPE! Same. And obviously no one in management or ownership of that place ever reads these reviews because they all say the same thing and nothing changes. It's ok, there are PLENTY of other places to eat in Camas now. read more

If I could give 0 stars, I would. The second i walked in, one of the employees (who I will not name) ended up slapping me in the face when i said Christina was a beautiful name. She also took my baby and threw her across the restaurant. I tried calling corporate and they were less than helpful on the matter. I cannot believe that land whale is responsible for a store I wouldn't expect her to be able to tie her own shoe if she could even touch her toes, let alone run a whole store. Do NOT go here. read more

It took 25 minutes to get our order. Not good at a fast food restaurant. Won't be back. Gave our order to someone else. Should have been given a refund! read more

Came into the restaurant on Monday about 12:30 pm. Workers in the back were so loud we could hear every word of their conversations-- going to a bar, getting a manicure. Laughing loud and shrieking! While we were there they made 2 errors on orders in the dining room. They were too distracted with their fun behind the scenes. Never had an experience like this before at a Taco Bell. read more

Second time in a row that I got a single hot packet and a single mild packet for my 4 taco meal. Even after tipping and donating to the charity. Called and complained she was very nice but i will never be back. I'll go out of my way to another location to get my chalupas from now on read more