Yeah, this place needs some work. Service was not good, I waited FOREVER, to the point that one of the guys came out and commented you haven't got your food yet. He yelled back and his coworker said she was working on it. It was 5 mins later before I got my food. The mexi-melt cheese was not even completely melted, the Tostada had so much beans I had to scrape some off, and just everything could have been better. They are pushing folks to the kiosks (I hate this) and had 3 employees working the lunch rush. I would go to another location or eat somewhere else next time but wanted to eat some of the "Decades" menu items. Two stars based on speed of service, staff interactions and lack there of, and the food assembly and portions. read more

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Paid for extra cheese and this is what we got. Not one whole tortilla chip in the bag. Staff at this location doesn't care or take any pride in their work. read more

Taco Bell - " extra" cheese - Fast Food Near Me - Columbus, Ohio

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I went here about a week ago through the drive thru and it was insane. I got to the window and paid. they kept the window open and was talking about "putting people in the ground" and " oh that girl that put her butt on me". That was crazy to me then they forgot which order I even had after being there for 5 minutes listening to this convocation. When i got my food it wasn't even that right order but it was still good. I was irritated i waited a while for the wrong order. read more

New cantina chicken taco. Not chicken, gave me beaf, told me no sauce and gave me a half full drink. read more

Taco Bell - This is the new Cantina Chicken Crispy Taco Meal. Cheese on the outside of the taco, beaf not chicken, and smashed. Made me feel unsafe too - Fast Food Near Me - Columbus, Ohio

I went here after my kids soccer tournament for lunch. The atmosphere was pretty nice, but when we got our order, they didn't have one of our items and got it wrong. When we asked the employees they were very nice about it and fixed the order right away, even giving us 2 "passes" for free tacos. The nuggets are also amazing. read more

Guess they ran out of bowls and decided to put it in a cartoon. Made a mess and was half the food. Spent 8$ on a veggie bowl that was half missing and messy! Wish they would have told me or warned me so I could have decided if I still wanted it. This was ridiculous! If 0 stars was an option, I'd give them that. read more

Taco Bell - Fast Food Near Me - Columbus, Ohio

I submit a n order throug for dash it's been 30 mins and still haven't receive an answer from my dope dash or the store

I had to order the quesadilla meal. The quesadilla was good. I order nachos and cheese with that. I didn't eat nothing all day and wanted to treat myself to something nice. The nachos were stale. They smelt like they were left out for a while. They tasted old and didn't had a good taste at all. I try calling to give my concern to the employees but nobody answer the phone . If something is out of date and old it will make people sick. I'm usually not the one that writes reviews about places but here I am. They looked fine to me but smelt bad and tasted bad. read more

Taco Bell - Nachos - Fast Food Near Me - Columbus, Ohio

may look clean and updated on the outside, but every time I go there's an issue. More often than not their card reader is down. or they're out of the new menus item. Employees do not seem to care wether you eat there or not. read more

This is the worst Taco Bell I have been to . The restaurant was dirty with food and debris on the floors

Somehow I had never been to this one before. I needed something quick after running errands, and knew it was somewhere around here- map location is incorrect, it is farther west, in front of Best Buy, so I lost some time searching. Drive-through and delivery only right now, can't even go inside at all. Decent drive-through service, helpful when I wasn't sure what the name of the things I wanted was. Limited menu (but that still means a lot of items, maybe 2/3 of their normal menu, plus there are things they can make that aren't on the menu board.) I wanted an enchirito, no dice. I wanted the "beefy nacho burrito" and they had a beefy crunch griller. They said it was the size of a regular burrito, but it's smaller, maybe half the size. Still good: tortilla, beef, chips, cheese. I also got my standard 7-layer burrito. Also good. I got a Baja Blast freeze, cheap at happy hour. Cold and refreshing, and hopefully caffeinated. It's Taco Bell. It's edible, it's cheap, it's fast. Sometimes that's what you need. read more

It's noon, and they're not open, even when I just watched an employee go inside. What a scam.

This Taco Bell on Morse road by Joanne fabrics is horrible. Stopped by there tonight around 835 pm and the girl at the window was rude and just plain had a nasty attitude. Girl if your not happy working there quit. Your attitude was unnecessary. No hello. No thank you , never offered a sauce and the burrito looked like shit. Just thrown in a wrapper. Stop hiring lazy as people. This girl needs to get a life. Morse road Taco Bell. At Easton don't go there. read more

I dunno why or how it's even possible but I swear if you come here expect to wait 3-10 minutes a car, they are so damn slow here it's crazy

Only because I had to give a star. I ordered without knowing their staff was 6 people short the manager showed up over an hour late to her own shift... the drive thru was wrapped around the building. And I wait an hour with a 3 yr old screaming because she is so hungry! You all need to get your stuff together read more

By far the worst TB I've ever been to. They were not busy, but nobody wanted to take my order so I had to use the kiosk and do it myself. I then waited 10 minutes for my food. There was nobody else in line and the drive thru was not busy. While I was waiting, I watched the girl working the drive thru come out to the front counter to swipe credit cards. She had her cell phone out and could have EASILY been taking pics of credit card numbers. I got lucky that nobody would take my order so I could use apple pay at the kiosk. Once I finally got my food, I went to get napkins and there weren't any. The trash was so full that people had been throwing it in the sauce buckets. I opened my first taco....it had been busted up, so instead of making a new one they slapped the broken taco into a second shell! There was trash all over the floor in the dining room and the tables had clearly not been wiped down all day. I have an extremely low bar for what I expect from Taco Bell but this location is appalling. Never again. read more

Taco Bell - Fast Food Near Me - Columbus, Ohio

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0/5 stars . Ordered a veggie wrap and when I got home I noticed it has meat inside of it. Get people's order RIGHT read more

This is truly the worst TacoBell is the Country. Takes 30 minutes for my order to be completed. The staff is nothing but rude. And the Manager does not seem to care at all. Waiting 10 minutes at the order booth just to place the order... then 20 more to wait for my food? This is fast food not a high end restaurant... like WTF! Seems like I'm not the only one with issues here either. And This has happened on several occasions. Corporate really needs to investigate here. read more

Awful service , said "everything machine is down" so they couldn't get me any type of order at all it's a joke

Ordered #2 Supreme Soft tacos & Kickstart for my drink. Tacos were cold and my soft shells were HARD. Also my drink just tasted like heavy syrup. So disappointed. read more

Received my order burnt with broken cover...even the car smelled like burned food! The manager refused to take it back due to COVID. read more

Taco Bell - Fast Food Near Me - Columbus, Ohio

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Worst TB in town. Freeze machine always down. Orders correct half the time. And longest drive thru wait ever. Avoid. read more

super clean, great quality food, and extremely courteous and attentive manager and team. they went above and beyond.

Is there really any high expectations for a TB? The employees and management all look like they are going through the motions. The very least amount of motions possible that are distracting them from their phone. Consider yourself lucky if you get everything you ordered. Expect a facial expression if you ask for a condiment at the drive thru. I do wonder if you said "Just one", would they be able to deviate from the usual handful. Never stop here if urgency is your priority. Does it distress anyone else to see employees standing right by the door smoking. I must navigate they're nicotine cloud to encourage my appetite to eat here. The grind is when they come inside and put gloves on to handle the food without hand washing. I am that guy you may have heard, because I say it so loudly. "I CAN WAIT WHILE YOU WASH YOUR HANDS". That public shaming is what usually encourages a manager to give them the nod to go. Perhaps their hands are momentarily clean for you as well. I know what you are thinking... spit in my food. No the manager will usually complete my order while I watch from the counter, so I will just leave. Have you ever dined inside? Even if the tables are cleared, the tables here are not cleaned. BTW you should always watch were you walk in there. Sweep and mopping may only get done at night. There are better TB locations to patronize. read more

Taco Bell - One of the 2 employees that smoke right next to the entry door. So appetizing. - Fast Food Near Me - Columbus, Ohio

Absolutely the nastiest fast food restaurant I have ever Ben to. Staff was slow and uncaring read more

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I have been going to this location since it opened which was at least 20 years ago and can honestly say that at this point the restaurant has degraded so much I will chose another location. As I entered the parking lot I could see that it was in desperate need of serious attention, trash and debris littered the entire lot. The unenthused employee took my order and being I was the only person in line I was kind of shocked it took a total of :15 minutes from the time I entered until the time I walked out to get just one nacho box. First time it had no pico de gallo, second time no meat, I opened the box a third time and it was the original incorrect order that I sent back the first time! I asked to speak to a manager to make sure that my order was correct and he was as unenthused as the person who took my order, no emotion, just monotone and not an ounce of care whatsoever. They didn't have sporks out so I had to ask for one, and a bag since they didn't give me one. But while I was waiting for my food the "manager" if that's what you want to call him took my bag and threw it away so I had to ask for one again. Just an overall bad experience. They can do so much better if they tried and obviously the drive is not there. read more

I've already written this review I'm not exactly sure what has happened to it but it was a an awful experience the wife and I sat down to a dirty table because really what choice did we have all the tables were dirty so we went we cleaned the table ourselves and waited would seem to be a pretty long time to get our food when we got our food I pretty much already lost my appetite due to The Man Behind Me mentioning to the young lady at the register about how disgusting it was for their group be a dirty diaper in the doorway which apparently my wife and I had completely overlooked I'm glad I didn't have the mental image as well but when I got my food there was the image LOL the wife went to the restroom and said they were absolutely disgusting 01 funny fact when the woman at the register went to collect the diaper the men had to remind her to put on some gloves LOL read more

Taco Bell - After hearing of dirty diapers in the entrance I'm good not hungry anymore. It only took 15 min to get food. - Fast Food Near Me - Columbus, Ohio

Was glad to see this place but man is it disappointing how poorly its run now. I don't have high standards for Taco Bell but this location is consistently out of or unable to make half the items on the menu. I tried ordering online and they were out of stuff in my order and couldn't remove those items. Half the time they close their drive through for no apparent reason. It's a bummer, I like Taco Bell and this place is close to work but I can't bring myself to go there anymore due to the poor service. read more

was excited when this location opened up again. but the service is worse than ever. employees are rude and consistently get your order wrong. avoid at all costs. read more

I ordered using the app after I got off of work around 11:45 pm I put the order in when I got closer to the location because they are also close to my house and when I pull up they were closed even tho on the app AND on google it states they are open till 1AM now if this is not true anymore please update your app times, if it's supposed to be open till 1AM then it should be, i got off late from work and was very hungry it even took my money so i had to cancel my order so no I'm waiting 2 to 3 business to get my refund, this is unacceptable read more

Went through drive thru. Soda had little ice and was flat. Pay attention employees. Will not be back.

We had an excellent experience here. Order was properly made with some customizations, the food was good and well portioned, and plenty of each condiment was supplied. read more

Absolutely the WORST Taco Bell I have ever been to!!!! The food is always shit & tastes weeks old and I can't count on two hands how many times I drove all the way there just to hear "oh the drive through just went down" yeah my ass. The workers are good for nothing stupid kids that don't know how to make a taco. DO NOT WASTE YOUR TIME. TRUST ME!!!!! read more

The. Worst. Drive thru. 30min wait before even getting to order, when I got to the speaker it was even longer before I drove off.

This is a horrible place they made a new Taco Bell it looked nice and I thought they would have better customer service. The lady was rude I asked politely what was in a meal as she said with an attitude Taco Bell stuff she was saying rude things about us and thought we couldn't hear cause the window was closed she spilled the fries in the bag and just threw that fries cups in read more

This location was...not good. Not that most Taco Bells are amazing, it's just that this was particularly bad. Me and my friends stopped here after a night out. Not particularly late, it was probably 12:30. The girl taking our order was just so dismissive and almost ignored us half the time and kept asking us to repeat ourselves. I'd get it if we were drunk and annoying, but the sober one of us was the one that placed the order and we just got fed up. After the ordeal of ordering, paying, and leaving, what was in the bag wasn't even remotely similar to what we ordered. Would not recommend. read more

I had the extreme pleasure of getting an order at 8:45 p.m.. I saw an extremely long drive through so I decided to get my take out and walk inside. there was one customer ahead of me and I noticed two employees sitting in a booth talking to two young ladies who were not in uniform. excruciatingly long weight for our food when I looked over and saw the foursome and my spidey senses started tingling. Something was a miss. after waiting 15 minutes for my food I realize what the problem was, there were puppies in the building. No not service animals puppies. management get your act together or look for new jobs. This is unacceptable! read more

From 5:40 - 6:15 i waited to order. I normally would not be waiting this long for fast food but how the drive thru line is structured I had no choice because I was blocked in. Never ended up getting food here because as soon as I had space to escape the line I did. I know this is fast food but there isn't an excuse for waiting that long in line. read more

I'm so tired of not getting everything I order. Today was no exception, hubs had to go back to get the chicken enchilada burrito that was supposed to be the main item in his Grande Burrito Box. Granted, we live close, but they didn't even offer him anything extra for his inconvenience. I'm DONE with this TB. This is not the first time (I should have stopped ordering from here loooong ago) but for me, it will be the last. Oh, AND they also left lettuce on my Chalupa when I said to remove it. Done, Done, Done read more

love the 1lb chicken nachos!!! must get that again before i go back and cant get it again read more

Taco Bell - XXL chicken nachos thats over 1lb!!! - Fast Food Near Me - Columbus, Ohio