It would be GREAT if the hours for the Lobby were posted on the outside of the Restaurant AND on any web service. We arrived from BWI in hopes of getting dinner AND using the restroom before traveling multiple hours to our final destination. When we went in the front UNLOCKED door we were told that we had to go through the drive through and that we COULDN'T use the bathroom. If you want good Mexican Food and GREAT service try the Sheetz just down the road! read more

Always check your bag. I drove 30 minutes home only to discover they forgot to give me part of my order. Their solution: I drive all the way bag so they can give me the empanadas I paid for and an extra. As if it was worth the wasted gas. For it being dead at 8pm and they still mess up the least complicated order. read more

Never disappoint always great. I have been to several different ones and never an issue. I get the tacos supreme and love them.

This is a newly rebuilt location. If you go to street view you can see that before they did the new rebuild, that this used to be a KFC/Taco Bell. Now, you just get your taco cravings dealt with here. I went inside and was happy to see that they had touchscreens to allow for me to order my food. I tapped away on the screen and just ended up waiting. I was expecting to get at least my cup so that I could fill that up, but I had to wait until my whole order was ready to ask for the cup. I ordered a bunch of food, and it all came out as ordered. I ended up grabbing more than enough napkins and sauces and made my way to a table to down it all. I'm pretty sure that I ordered too much, but I didn't care. Once done I made my way outside to see have an after dinner mint. read more

Sometimes you just have a craving for Taco Bell and nothing else will do, am I right? This location was recently torn down and completely remodeled. They have a really nice covered patio area with several tables and chairs. The interior has a fresh 'minimalized industrial' look (think Chipotle) with a lot of black metal and wood. I seriously detest the latest fad of ordering kiosks in fast food shops and as I walked in and saw FIVE, I had a bad feeling. However, a voice from behind the counter greeted us and not one, but two, employees came to take our order! Our order was filled correctly and carefully, the ingredients were not just thrown in willy nilly. The dining area and bathrooms were clean and I saw two employees emptying the trash receptacles while we were there. Sorry no photos, I was hungry! read more

Awful service, had to order on the tablets which isn't a big deal but all I ordered was a Baja blast. It was not busy in the store and I waited for them to give me an empty cup for 10+ minutes and I had to get the drink myself. read more

This is the second time I placed an order here and they messed up my order. Today I purchased a meal with a drink, they messed up the order and told me I had to "just wait in line" or "come inside" because they were too busy to fix my order. Never again POOR CUSTOMER SERVICE! read more

This taco bell skimps on their fillings. I almost never get a single serving of beef even when I order extra beef. Giving up. Also, my last grilled cruchwrap might have been in the griller half the time it was supposed to be. And they weren't busy at all. read more

DO NOT GO TO THIS AREA cause yall won't believe but I came back home from Taco Bell ready to eat my meal and I got my son a taco as well to try but when he took a bite, he spit the food out and we noticed that bugs were in his food and same with mine so I went to call them and the workers would just hang up on me and not even apologizing to me for their mistake. Do not go to this establishment. read more

You want to make sure how much you paid for your food, otherwise they will ask for more money because money you handed them was short.

Bummed that this is the closest Taco Bell. The service is & has been non existent for years. Today went in to order & eat in, instead of the drive thru that is slow & forgets or switches out items. They did not even acknowledge us, ordered through screen & 10 min later still no acknowledgement. I had to try to get someone's attention from behind since they looked slow & were not waiting on orders. They said they had not received, ordered again, waited. Cashier finally came over (now about 8 people behind us) asked which order I wanted since she saw 2 & neither had been started. Walked out bummed. Not one to write a bad review, but if you can go to another location-do it. read more

Reported you to corporate for consistently not giving sauce packets when ordering on door dash. Owner/Manager is a cheap ass. If a customer asks for sauce. YOU GIVE THEM SAUCE. My order last night had ZERO packs of sauce when I clearly have evidence that I ordered 25 packs of sauce They instruct not to give sauce packets to customers EVEN IF YOU ORDER. Who knows what else they do to the food. Stay away from this place. They renovated to make it look "new" but management and owner run this place like trash. What a shame read more

Taco Bell - Fast Food Near Me - Elkridge, Maryland

This Taco Bell is one of the worst- waited 25 minutes for a small order of couple burritos and tacos - this was not even the first time I waited ridiculously long - no one even makes eye contact - took about 10 minutes to even get an order since no one was staffing the register - then the manager started arguing with me that the service was not slow - it was that they were understaffed read more

Great customer service was able to help me even after closed I will def come back here as they have amazing service

Good change of pace from the usual fast-food fare of burgers and fries, as there's a Burger King and McDonald's next to each other just a little further down the road. Since it's a combination of both Taco Bell and KFC, it's a little fun to have a little variety by ordering a side dish or two from the other menu. Having tacos or burritos with mashed potatoes or mac and cheese makes for some nice comfort food. The employees here generally are OK and I haven't had any issues, but service (timeliness) at this place can be iffy at times, whether if it's busy or not. Because the respective menu items from both of these restaurants have endless varieties and combinations (e.g., spicy, mild, soft, hard, regular, extra crispy, etc.) it can take the cashier awhile to both ask how you want it and to punch in all that information. And it sometimes adds more prep time for the folks behind the scenes to make these orders since most customers have their own specifications for their food. As a result, the turnaround time between ordering and receiving your meal may seem longer than other fast food places since ordering by item number isn't as cut-and-dried here. Overall, the food quality is pretty consistent like any other fast food places. When you go in, you know what you're getting, time in and time out. Haven't had any rude awakenings here or anywhere else when it comes to fast food. At the end of the day, my Taco Bell crunchy or soft taco still tastes like a Taco Bell crunchy or soft taco, no matter how many years I've been eating it. read more

Taco Bell - The $5 Stacker box, with nachos, two hard tacos, a side of mac and cheese from the KFC menu, and an ice cold Pepsi to wash it all down. Yum! - Fast Food Near Me - Elkridge, Maryland

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Came here Sunday for a late lunch while on the go. Was overcharged for the combo #5. While eating, I discovered I had a cut on the roof of my mouth as if there had been shards of glass in my food. Will not be returning in thus lifetime. Recommend others stay away too. read more

The only reason I am giving them one star is because that's the lowest you can rate. I am a vegetarian and I make sure I give proper instructions to places like taco bell to make sure my burrito is cent percent vegetarian (beans, cheese, potato, lettuce). Despite explicit instructions, you guys somehow managed to sneak in beef in my burrito. I don't understand what I should do anymore, should I carry like a placard mentioning all the ingredients?! And the reason I am so furious is (and all taco bell community would relate to this), this was one of those days despite the satanic wind speed, I decided to head out to taco bell (pure craving) to grab a bite full of satisfaction. The result was disgusting and made me outrageous. Thanks to the experience, I am boycotting taco bell for a while now(till things get better). read more

Our orders are usually accurate and the employees are usually pretty friendly, but the service is super super slow. If there are more than 3 cars in the drive thru, keep driving. Going inside doesnt make it any faster. Often times it is a 15-20 min wait when there are only minimal people ahead of us. read more

I had recently just came here a few minutes ago before it closed, there was a tall dark man with a strong accent. I did not understand him.. he kept cutting me when I was calmingly explaining him what was wrong but he got loud and started being rude and very disrespectful. I have never experienced this type of behavior. It will be the last time I'm coming here! He can really blow mines with all that disrespect.. does not deserve to work there for even treating a daily customer like that! read more

I stopped by after work and was starving! I ordered a 10 pack of tacos and asked for half crunchy and half soft. I guess my eyes were bigger than my belly as my Dad says..lol I ordered via the drive thru, was given my total and pulled to the window. The employee was fast and polite. She gave my a receipt for my order and asked if I needed any sauce. My order was hot and fresh and I was happy to see a nice pile of hot sauce in the bag. While here, I asked the employee for the total of the car behind me, paid for their order too and pulled out. I've been to this location several times and always have a good experience. read more

The service is decent. The best part though is that after years of wanting and hoping, this is the only Taco Bell that has the T-11. What is that? A new terminator bot sent from the future? No! It's two bean burritos and two tacos with a drink for about five dollars. It's all I have ever wanted. This is a KFC Taco Bell btw. I don't eat fried chicken though, so I have no comment about that. read more

Worst taco Bell ever. Wait time is never less than ten minutes. No matter what little you order nor if there is or isn't a line. One star because they do give good customer service. read more

Really fast service. good. Im vegetarian and they never mess up the order which I like.

I went to this establishment one evening with my friends excited to enjoy my nice Taco Bell dinner, I was beyond disappointed with the service I received that night. I order one chicken quesadilla, one taco supreme, and a water cup. I get to the window and I get handed brown water - yes it was BROWN!!! Disgusting... What the fuck is that? ‍ the lady tells me oh sorry there's something wrong with our water.... bitch THE FUCK why you give me this sewer stank ass water then? Yo tried to kill me. Ok, whatever, I move on. I pay for my meal and take the GIANT bag she gives me for two items of food. When I open the bag there's a chEESY BEAN AND RICE BURRITO INSIDE AND A SOFT REGULAR TACO. WTF!!!!!!!!!! If I could leave no stars I would... they definitely just lost a very valuable customer. read more

Taco Bell - Fast Food Near Me - Elkridge, Maryland

If you ever have a stuffed email inbox AND a hankering for some nachos, just pull in to the drive-up at this Taco Bell. They handle about one car every 7.5 minutes, so you will have plenty of time to catch up on your correspondence. Could you run out of gas while waiting in line? Sure. It's happened to me a few times. Fortunately, there's a gas station next door, so you can hop out of the car, pick up one of those little red plastic containers of gas, and fill up before your order is ready. Mmmm, soggy nachos are worth the wait! read more

I feel like an idiot. At this moment. I have been sitting in this drive thru line trapped since I can't back up or go forward for 27 minutes waiting on my food. Please do not come to this location. The last time I took the drive thru here it was 16 minutes. There won't be a thir read more

Drive-through is fast, can't complain about the food. Taking a left-hand turn out of their parking lot can be a challenge during rush hour, so just be patient. read more

Drive thru is super slooowww but over the last 7 years that I've been going to the place they have never gotten an order wrong! The employees are also super nice! read more

This is my second time i order dine in because i usually im on the drive thru most of the time. I got my order but was a little bit longer..but i've notice skinny guy i dont know if he is a GM in the restaurant..i guess the company need to educated him first..because the way he treated workers unrespectful.. read more

The worst fast food experience I have ever had and I haven't even eaten yet. I have currently been in the drive thru line for 30 minutes now and have yet to make it to the window to pay. The slowest and most horribly run "fast" food ever. There are only 5 cars in front of me and the parking lot has maybe 6 cars. I will never return read more

I am BIG on spicy food, and one of the main reasons I go to taco bell AT ALL, is because of their volcano menu. They made excellent spicy food. However, for some extremely bad reason, they got rid of ALL OF IT. Not even the volcano taco is still around. Why? That was one of the most popular things about taco bell! Why get rid of that menu? The only reason I go AT ALL, is for the nachos. Those are really good. But the spicy ones were better, and if they get rid of the nachos, I will never visit a taco bell again. BRING BACK THE VOLCANO MENU. Taco bell is a drive through type of food place, you dont eat taco bell at the store, thats not how its done. So I am not counting the inside part at all. The drive through gets it right, in fact, the place is run really well. But when you take away arguably the most popular subtype of your menu, the volcano menu, you lose a BIG group of consumers. I have no idea what the head guys were thinking. Stupid move. Considering the only other stuff is just the bland basic tacos and a ill thought out cantina menu, you can see why the score is low. If they had the volcano menu, it would be a 4-5 star. But throwing away a HUGE part of the menu, means you throw away a HUGE part of your consumers. Just look at the taco bell page. When the volcano menu was there, it was lit up with people being excited and happy. Now its a practical ghost town. Sorry guys, but one dish of great nachos wont save you. One star for the nachos, one star for the way its run. No more then that. Bring the volcano menu back, and I might raise it to a 4-5 star. ;) read more

The person taking my order and the person serving my order, while very nice it was very disappointing to have to wait 15 minutes for my food to be done. We had one person taking orders and one person preparing all the food. This is very difficult when you have those KFC and Taco Bell in the same location. I did not appreciate the extended wait. I also did not like that they did not even have mild sauce. What is up with that? It's Taco Bell it's not like the sauce is going to go bad read more

Good food and excellent customer service! They managed to get our complicated order right!

I was eating with my children when an employee started hurrassing us. I didn't imeditaly realize that he was mentally disabled. He said many times "I hope my children don't turn out like yours". My children were very well behaved and were not acting inappropriatly. The manager came out only after a customer from another table (male) stood up and called for the manager. Another customer (female) came over and told my children that they were very well behaved and not to worry. This hurrassment was unprovoked and unexpected. The manager apologized and took him in the back. Because of his disablity, I don't think this employee should be interacting with the customers. read more

I stopped past yesterday because I was stuck in traffic & had a hungry kid. I had an amazing experience because of the level of customer service I experienced. Callie was one of the most polite individuals I have ever dealt with in a drive thru. She was very friendly, helpful and patient! If I lived in the area, this is defiantly a location I would visit again. read more

Combines KFC with Taco Bell. KFC is a much better deal, but sometimes the Taco Bell urge emerges. Would both return and recommend.