So i go through the drive through and order a chalupa and a gordita, they tell me my total and said they would see me at the window. I get to the window and they tell me that they are out of chalupa's so they took it off of the bill, so i asked for 2 soft tacos to supplement and i would pay the difference, they refused. If they didnt have the item they should have told me at the speaker, not the window. Horrible customer service and bad Management! read more

I waited 45 minutes in the drive-through got to the window. No one said hi no one said just a minute and I waited for 10 more minutes so I said FU I drove off never ever again well, I waste my time at Taco Bell. read more

What an absolute train wreck. We ordered on the app and still waited almost 20 minutes to get our food through the drive through with only 2 cars ahead of us. Pulled away and realized they had forgotten two of our 7 items. I went into the restaurant to have them get our things. It took another 20 minutes. I would have left if I hadn't already paid. While I was waiting I saw: manager on the phone yelling at someone, two dine-in orders that were wrong and had to be re-made, and the friend of an employee yelling at her in the back of the prep area from in front of entry door. And the food was poorly assembled. Yeeesh, what a fiasco. read more

I've been in twice in the past month and everytime I come in. My food is freezing. The service was good and stuff was friendly but the food being cold is what makes it a 3 star rating for me. read more

Stopped here during a road trip and was surprised how quickly they were moving cars through the drive thru. Very quick and friendly service and despite them forgetting a taco in my order they were quick to correct it when I came in. On top of that the gentleman gave us a cinnamon twist for the trouble. Very high quality Taco Bell. read more

This Taco Bell is "okay" during the day or evening. Do not even try to order after midnight. The 3rd shift really needs to be terminated. When I say this Taco Bell is okay I mean it meets the bare minimum. They may get your order right but don't count on it, you may find hair in your food, just pick it out and continue to move forward, your food may be missing ingredients like cheese, meat or whatever. The attached pictures are what they shoved out the window the other night. It supposed to be pintos and cheese, so refried beans, red sauce and cheese. So close. I went through the drive through late one night and was told they were out of beef, another time they never answered the box or repeated knocks at the window. You will fair better going through during the day or early evening but late night and you are taking your chances. read more

Taco Bell - It was supposed to be pintos and cheese, so refried beans, red sauce and cheese - Fast Food Near Me - Greensburg, Indiana

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Had the worst service here today. I didn't get my food what so ever. I had a portion of it then I call the store after I got back home and explained I lived at the lake and did not want to get back out to go get my personal half of food. you think paying over thirty dollars you'll get your food. I called and the guy didn't take my name what so ever nor did he act professional nothing but rudeness from this Taco Bell. I asked the gentleman his name and he said "ugggghhhh Dave" terrible service tonight I will be calling corporate and talking to day managers 12/31/24 read more

I had orders a huge meal, and they got everything correct! (Unlike McDonald's) The food was hot when ever I got it. None of the taco's were not soggy at all!! I would definitely recommend! read more

This Taco Bell is absolutely shit, this redhead lady is dumb and was very rude. The food was not made right, we asked for 2 boxes they gave us 1 and what part of crunch wrap with only the meat and cheese, ITS CALLED A FUCKING CRUNCH WRAP FOR A REASON THERE IS SUPPOSED TO BE CRUNCH ITS NOT A FLOP WRAP OMFG HOW STUPID DO YOU HAVE TO BE.... read more

My order was wrong, they looked shorthanded, and the bathroom needed a lot of attention. Waited at the counter to alert them of the problem but no one paid any attention to me. read more

We ordered doordash from this location and had to call probably 8-10 times before getting an answer, when we was talking we asked if they could make them just meat and cheese instead of remaking them the Night Shift Manager in 6/6/23 kept complaining that it's food waste instead of just remaking them and when he hung up he didn't even tell us to have a good night I don't want the employees to get into any trouble I just want you to be aware of how customers are treated at this location read more

Taco Bell - Lettuce on my Soft Taco Party Pack - Fast Food Near Me - Greensburg, Indiana

What a great Taco Bell location. Large order, some substitutions, all items we're perfectly correct and piping hot! Couldn't have asked for a better pit stop on our road trip. Highly recommend! read more

I ordered delivery and not a single item was anything close to what was ordered. And they forgot my drink. I will never make that mistake again. read more

Messed up the order twice and all they had to do was no cheese but looks like they couldn't get it right and horrible service

My family and I just stopped at this Taco Bell today through the drive thru and it was GREAT! There were five of us and we had almost a $40 order. Yep we were starving. We were worried that they would probably get someone's order wrong. But we were wrong! This was the best service at Taco Bell we have ever received. Very very fast service & quality food! Everything was hot and tasted fresh. We will definitely stop back at this location again. read more

This staff is EXCEPTIONALLY WONDERFUL !!! I want to give them kudos! I was just passing through the area and would like to say all of them were super friendly & super fast & super attentive! I even heard them in the kitchen asking each other if they needed help with anything! Wow! What awesome positive teamwork! And then the manager came out and asked if everything was OK to all the customers in the dining room! Yet, wow again! That never happens! Especially a taco Bells! They should be a regional training team they are so good!! Wish more Taco Bell's were like this!!! read more

TAKES FOOOOORREVVVVEERRRR!!! DO not go through the drive thru. It will take forever and you will be trapped for 20-minutes!!! No joke! It's like trying to get out of a concert parking lot but worse!!!!! read more

This isn't anything about quality of food or quantity or really about direct customer service. I sat in the drive thru for 30 minutes, I kept my calm and was very patient, I'm glad I was because by the time I got to the window to pay I ask the girl if she is running the place by herself and her answer was actually YES. She was visibly very upset, she had already been yelled at a couple of times from customers in front of me. She then told me that 2 crew member were arguing, which was why she was running the place by herself. Here I am in my car giving this girl a pep talk because it was clear her team members didn't care. So I will be clear, the girl who took my order and gave me my food was great and did the best she could with what she had to work with. It was the behind the scenes drama that made her job 20 times harder. read more

Our order was so messed up I ordered crunchy tacos and got regular tacos I ordered a 12 pk of cinnamon twists and didn't get those and ordered a meximelt and no meximelt in the bag. You can't check your order because they pile it full in one bag and until you get them out and open them up you don't know what you have. This was our third bad trip to this place. We won't be back!! read more

Food was fast and correct not much better than that. Tables needed wiped down but bathrooms were clean read more

Food is good and the staff is always friendly. Downfall is the drive thru. If the could speed that up I would give 5 stars. Price is ver reasonable too for what you get. read more

Taco Bell - Dinner time at the drive thru. - Fast Food Near Me - Greensburg, Indiana

First off, no way those bathrooms are checked every 30 minutes. No freaking way. The lobby was a mess. It desperately needed swept and tables wiped down. However, the reason I GENEROUSLY gave a one star review, is because it has currently been 10 minutes since I ordered. I worked at taco bell in highschool. It doesnt take this long for 5 items. Absolutely ridiculous. read more

Drive thru is extremely slow! Went thru this evening and had items missing from our order. Had to walk in to get it. When I got home the items that I got were wrong. This will be my last stop at this location. read more

SLOWEST TB EVER DO NOT STOP HERE. No, seriously. I've been in the drive through for OVER half an hour. Definitely won't be back at this one. (At least the cashier was nice. Still doesn't make up for the absurd time spent waiting.) read more

The drive through is the slowest I've ever seen. This is ridiculous. How hard is it to make fast food in a similar time to all the other Taco Bell's around the country. They really need to improve upon this. Won't be back to this one. read more

They don't even deserve a one star review because this restaurant can't seem to hire anyone who can double check orders before they leave the building. Almost 100% of the time the order is wrong. read more