Food is horrible here and the service is deplorable. The workers, and managers are an embarrassment to the Taco Bell brand. It's literally a wasted space and should be discarded into a landfill and acquired by another company actually worth time and money. Wait times horrible, quality of food horrible, and customer service the ghetto! If you see this location on your way done Tara Blvd keep moving, don't even think about it looking, or stopping. If it's late night with few options? McDonald's is right next door! read more

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Do not go here. These people are embarrassingly lazy, dishonest, ignorant, and dumb. I ordered a bean and cheese burrito and they said they could not make a bean and cheese burrito but could make a bean, cheese and rice burrito? Lazy! Another time around, we ordered three cheesy potatoes...they proceeded to give us beans that were days old. Not hours, days! Didn't even give us three, they gave us two. lazy!! and lacking common sense. Food used to be DECENT, but they done fucked all that up! Just fire everyone. Y'all better off going three extra miles down the road or making tacos at home! This what happens when you let those people work in food industry. Just put the tacos in the bag lil bro. read more

all i can say is ill never be back here, service is terribleee didn't move for 20 minutes ended leaving

3pm, drive thru. Ordered 4 tacos, she immediately moved me forward (to avoid bad drive times- I know that game). Waited ten min, eventually parked and went inside to be told they forgot to put beef down for the tacos. Beef! Ground stuff that you put in tacos at lunch! Terrible. Then the 'cook' said the girl on drive had marked the order fulfilled on screen (again, saving drive times) so they didn't even know until I'd parked and come in. Epic fail. read more

I should've known when we walked in the door that we should've went to another location. This place was down right nasty, dirty mask on the floor, trash, dirty floors and bad customer service. I will never return to this location ever again. This was the worst experience ever, mind you I am a fan of Taco Bell but this location needs some major lessons in customer service. read more

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The food was good, but It gave me diarrhea, I was on the toilet for a total of 15 hours, 59 minutes, and 59 seconds. My family unowned me because the bathroom smelled so bad, my grandparents also said it reminded them of Hiroshima. I am currently being raised by a pack of wolves, you will be hearing from my lawyers. read more

Terrible experience. I thought people were exaggerating how bad this location is, but they weren't. I ordered pickup through uber eats twenty minutes before I needed it, thinking that would be enough time for them to complete the order (small order, only two meals). When I got to the store, it was completely empty both inside and in the drive through so I thought my food would definitely be ready, considering I had placed the order twenty whole minutes prior. I got inside (wasn't greeted), and waited for someone to come up to the front so I could pick up my food. I was surprised to learn they hadn't even started the order yet, even though they had NO OTHER ORDERS AND TWENTY MINUTES TO COMPLETE IT. After I finally got my food ANOTHER twenty minutes later, I left (without checking the order, my mistake). It was missing the taco from one of the meals, and the quesadilla wasn't cut at all. Thankfully I was able to go back and get my taco, but when I opened it, it was cold, even though it had just been made. I used to work at another location, so I get it can be stressful and overwhelming at times, but THERE WERE NO OTHER ORDERS GOING ON!! There's no excuse for this other than laziness. I won't be eating there again. read more

I went to Taco Bell to place my order, and when I arrived at the window to pay, I noticed the same person who had been mopping the floor came to the cash register with just one glove on to handle my payment. He didn't wash his hands after mopping, which really upset me. I asked him to wash his hands. 11/03/24 around 10pm . read more

Terrible service. Waited 20 min in drive thru after ordering. Walked inside and was told it will be right out. Waited 5 more minutes and was brought a ripped sack missing an item. Back inside to get missing item. Received no apology, just handed another sack. They must be in a hurry to go out of business because they sure don't rush to deliver good service. read more

Absolutely terrible the worst customer service I ever had here tonight .. I haven't been here in a hot min and it was a Friday night every where was slammed I rode by and not a soul in the drive thru .. should of been my clue Starters they where out of a lot of stuff witch is understandable to a extent but food was terrible rushed in the boxes and honestly tasted old I never complain but this was just annoying .. also the drive thru window person kept rushing me for no reason I was literally the only car there.. read more

Ordered supreme wraps tonight. Got all the way home took a bite realized not what I asked for. Called and received confirmation that they were out of select ingredients. Which they would have told me before I paid for what they didn't have. Been here twice last year always dissatisfied. Will not be back. Thanks management. Upon reviewing taco bell reviews realze this problem goes beyond this location. What's going on Corporate.. read more

Do not EVER EVER EVER eat here! This is the worst experience I have ever had. I ordered a family meal and they did not have the style I wanted and said it would be a 20 minute wait...for fast food!! Hey, it happens. I said that is fine I will wait. After 35 minutes of waiting I went to the counter and asked how much longer. The same person who told me 20 minutes said "Another 45 minutes". I said "I do not have an hour and 20 minutes to wait on "fast food" just give me a refund." They refunded my money and told me it would appear in my account in 10 days! What?!? There was absolutely no sense of urgency or concern that I was waiting that long for fast food. Just trust me. Do not EVER go here for anything!! read more

This location doesn't deserves a one star, it deserves a 0. I ordered one beef chalupa supreme. The chalupa taco shell was cold, stale and had a odd color to it. It's was so disgusting I drove 20 minutes back to the restaurant to get a refund. When I arrived the lady in front of me was also returning her food, that goes to show you that their serving low quality food. I'm certain if I would of ate that taco, I would of got food poisoning. The manger came to the register to refund me my money he didn't even apologize or ask what was wrong with the food. This location is in dire need of new management. People of Lovejoy/Hampton please don't eat here. I forgot to mention the young lady at the drive-thru window was biting her nails and spitting the nails out!! Throw the whole restaurant away !! read more

DO NOT WASTE TIME OR MONEY So today I thought I was going to pick up a quick taco for lunch. Normally I would just take a little extra time to grab a lunch special at a local Mexican restaurant and grab a couple of taco's. I haven't had KFC/Taco Bell in a while so let's patronize this local business and spread my dollars to keep this establishment open. Little did I know that I was in for an afternoon NIGHTMARE!!! 1. The employee or the manager know of the $5 Craving box meal that I was ordering directly from the menu board. 2. Gets to the window and the price did not add up to what I was just ordered at the intercom. And again both the manager and the drive thru employee did not understand what was on the board so I ask them; "What do you have that is a $5 box on the Taco Bell menu?" After the manager gives his spill, which still did not correlate with the menu board, I proceeded to order this $5 meal. Then I was asked to pull forward and the would bring the food out. 3. 15 minutes later the order taker came out and ask; "What was your order again?" Again we repeated the order. 4. 15 minutes later we decided to go inside to see what's going on cause now we have waited 45 mins for basically 4 tacos and and 2 drink and i decided to get a refund for food that i don't have and go somewhere else to spend my money. Once in this location the manager who called himself Josh yelled out "We don't give refund you should have seen that on the drive thur windows sign." After a few word exchanged, I decided to call the local PD the help resolve this issue before this became the top story on all the major news channels. Moral of the review, DO NOT WASTE YOUR TIME OR MONEY on a any vendor, restaurant, or service that have incompetent employees, bad service, and in my case no food but they got my money. read more

Horrible location they rung me up for the someone else order and said they won't refund it.

This location is the worst. All the other one star reviews are accurate from what I have experienced there as well. I also hate how they try to stop you from pulling up to the checkout window and then force you to drive away from the window as soon as you pay (even when nobody is behind you) so that their management can pretend to corporate that they are serving customers faster than they actually are. In the future I will be going to other drive-thru restaurants where I can actually get my food by driving thru and not being told to go park when I am the only person in the line. read more

Poor customer service again. This is the second time I've been to this location and we won't be back. I try to be patient because these fast food places employ kids, but it's unprofessional for you to be serving a customer and instead of taking time to do a good job, you are giggling and have to start the transaction over. Then you also manage to pack the order incorrectly because you are inattentive. read more

I do not care when you come to this Taco Bell, they are always out of something. Whether it's sauce or beef, you're guaranteed to hear we are out of that. It's ridiculous. No other Taco Bell in the area stays out of stuff like this one. Just terrible. read more

This place does not even deserve 1 star! I waited in line for soo long and when I finally reach to pay and get the food I was rushed! Not only did the lady rush me but she kept knocking on my car window hard while I was just trying to make sure I got the right food (I DIDN'T). Come to find out, this lady (Shamari) is supposedly a manager. What a damn shame!!!! I am never going back to this Taco Bell! Y'all don't have no customer service and are always rude as if we aren't paying customers! I will be calling corporate to report this BS! read more

I wanted to surprise my 86 year old Mom with a little Taco treat. Boy that back fired! As I drove away I was aware the food was not very warm. Once we started our little picnic it was obvious that the crispy taco was stale not just to the crunchiness but in flavor of old food and speaking of flavor there was none to the meat. I just threw away $14 worth of food I waited 25 minutes to purchase and got busy in the kitchen. Cannot get them to answer their phone so I plan to call corporate. I would like a refund but that's not likely since I was also not provided a receipt. Sheesh. read more

Horrible & slow service, combined with an unprofessional staff = Disaster. My food was missing items (guacamole and pico de gallo) so I told the cashier, and she told me to pull around so she could correct it. I sat in the drive-thru for over 20 minutes. Once I got to the window, I asked for hot food in exchange for the cold food they gave me, since I waited so long for a mistake they caused. The cashier replied "Your food is not cold". I asked for the manager and she rudely replied "I am the manager". I asked for her name & corporate's number and she replied "My name is Lamesha and we don't have a corporate number". Then she shut the window on me and started cursing and disrespecting me to her coworkers. I sat there waiting for another employee to come. Once he came, I asked if Lamesha was actually the manager and if that was her real name. He looked at her for confirmation and before he could speak, she said "Tell her my name is Lamesha, I don't care". He didn't even answer if she was the manager or not. I asked him for corporate's number and he told me it was on my receipt (which I never got). They printed me out a random receipt and pointed to the phone number at the top of the receipt. I told them, "This is the store's phone number, not corporate." Silence. Then I looked at the cashier's name on the receipt to make sure her name was really Lamesha. The receipt said Carmesicia. Then I asked her again, "Is your name Lamesha or Carmesicia?" Silence. I repeated my question. She said "My name is Carmesicia". So I asked to speak to another employee for confirmation. Once the other employee came to the window I asked her if thé cashier's name is Carmesicia or Lamesha. She looked at me stunned and said "I'm Carmesicia " So not only was the first cashier rude and disrespectful, but she also took on the identity of her coworker, and refused to give me corporate's number. This is the WORST Taco Bell I have EVER been to! The staff is unprofessional, lackadaisical, and rude. If you don't believe me then look at the other reviews. No wonder this place gets 1-star reviews. I will be writing a review on GOOGLE and contacting corporate. They need new employees, ASAP! P.S. She never gave me the pico de gallo, just a cup of tomatoes. read more

The manager of this restaurant was very rude and unprofessional, I called to complain about my order they sent me, she hang up on me

Yeah, pretty much fuck this place. I've seen arthritic old people move with more energy and enthusiasm than the young people that work there. No matter what day if the week the drive-thru is line is long. The counter inside never has more than one person working no matter how many customers are there. There seems to be no organization or team work. Go there at your own risk and bring your patience. read more

I drove 10 miles to come here to use the restroom after going to the Atlanta motor speed way. If I could put a 0 I would literally rate them a 0. I knocked on the door to use the inside restroom for 5 minutes and the employees looked at me and looked away. I had a toddler with me and the signage on the outside of the door indicated they were open until 1am. I arrived at 11:45pm, No where did it say "dine in hours" on the front of the door. Thank goodness for McDonald's next door who had the decency to let my child inside go use the restroom, they earned my business. read more

I only gave one star because I had to! I just don't understand why this Taco Bell never has the "nachos" that are being advertised on TV it never has "The Box" that's shown in the commercials or anything that has to be served in the "box" what the hell its a box! But really it really speaks to a larger problem with some of the fast food establishments on Tara Blvd- Lovejoy simply a mess and as ghetto as it comes. Fast food that's never fast! Customer service with an attitude. It's like the people in this community don't deserve the same level of serve as in other communities! I have to go to Fayetteville for KFC or Taco Bell because the food and service is substandard! Terrible, if we "(the community) would stop going there they would straighten up their act! We need to demand better.. read more

It's always a wait I ordered a burrito and my rice was so hard it had me thinking it wasn't even cooked.

order 2 cravings box quick beef chalupas, nacho fry box and a soft taco. We was about to get the window and the cashier told us to wait there and not to pull up to the window. After sitting there about 10 mins I walked in the restaurant and I noticed that the cashier was coming from the bathroom and he didn't wash his hands before returning to work at the drive thru. He had a nasty attitude to people. I noticed that another employee was on her phone. I asked her what is going on, she is like didn't know and clock out. They was so backed up. The food was nasty and cold when we finally got it. Didn't not get a receipt for the order. Will not be back at the location. They were very rude here. Bad attitude towards me and guest. read more

I've been through this drive-thru several times, although I don't know why I bother. They have younger people working there, but I don't know how many. I have a feeling, as so many businesses are lately, they are understaffed. But, every time, not once or once in a while, every time I go through there the car line is long. One has to wait for the speaker to ask for your order. They are out of some items, (it varies). Once one is at the take-out window there is another long wait. The food is mediocre and barely warm. read more

You come because you need to eat late at night, not because it is exceptionally good! You've been warned. This is the only place that is open in the wee hours of the morning on this side of Tara Blvd. I almost always get steak chalupas because anything else makes me sick, literally. It does get really busy at night so you could be waiting in the drive through line forever. I can't say that I've had bad service hear not can I say I've had exceptionally great service. My order is usually correct most of the time. But honestly it's a fast food chain. If you want a five star meal/service, maybe don't go To Taco Bell/KFC for dinner. read more

My taco pizza shell was old, stale and chewy. I ordered a combo with sweet tea and I got unsweet tea. I returned the entire pizza and tea to get a refund and the manager refused to give me refund. What?? This place need a new manager.... read more

Taco Bell / KFC - Stale chewy taco pizza and bitter sweet tea - Fast Food Near Me - Hampton, Georgia

Another incident. Ordered a 5 dollar naked chicken box. Got the box and of course didnt open it. When I got home I discovered that inside there was the equivalent of a mountain of steak nachos instead. Definately not a 5 dollar meal but at the same time not even nearly what I asked for. You people are the absolute worst at your jobs. I sincerely hope you work there the rest of your lives fir minimum wage as you are clearly too stupid to ever work a real job. read more

If I could give this sh%thole less than one star, I would!!! 10 min for a quesadilla and two tacos!!! People here just drag their heals and hardly speak. I would NOT, EVER recommend this sh$thole to ANYONE! Needless to say, won't be back. read more

It looks very nice, is very clean, and has plenty of places to sit. But the drive through sucks, they are understaffed, and have lots of potholes in their parking lot, I nearly stepped in a puddle in one of these read more

Nothing but immature kids working at this store. I tried to go thru the drive thru and order 1 drink and 1 burrito and had to repeat my order 4 different times. The window employee could probably hear me if she took her ear buds out of her ear and turn her rap music off. Is that to much to ask? read more

I never really liked taco bell to begin with but my family does. So i usually go for them. But even they have given up on this place. In no way should it take almost 45 minutes to get through the drive through for fried chicken or tacos. What the heck are they doing in there? And going inside doesn't make getting your meal any faster. The last time i went inside, there were at least 7 people in line and one cashier slowly taking orders--- one at a time. Oh and when a customer came up to complain about a missing taco, the whole front end shut down and started starting at each other with confused looks as if this missing taco was equivalent to missing cash from the drawer. Management needs to be changed out. Maybe ownership as well. read more

The staff is unsupervised and don't know or care about what they are doing. I guess everytime I go I hope the service will be better than the last time. But it is only good when there are no cars in the drive thru and only a few people inside. The food is good but it shouldn't take 30 minutes to get 4 burritos and a chicken breast meal. I felt sorry for the be cashier who was new and should have had someone helping her. Anyway, I am surprised this place is still open. read more

After waiting over 30 mins in the drive thru I paid and went inside. After asking over 8 people if they were waiting on food and getting the nod I went to the counter. No apology only an excuse "we only have one person working the line" I left and will never return . Pass up this hell hole folks read more

Very slow service. I sat in my car waiting for my food for 45 minutes!!!! Isn't this supposed to be fast food? Instead the employees want to act unprofessional and not take their job serious. Every single one of them needs to be fired. Whoever the manager is needs to as well. Will not me back. read more

This place is horrible the food is just thrown together with missing ingredient! The customer service is good that's why I gave it a two rating not because of how the food taste. I really feel like I wasted my time, gas and money going to buy something to eat from this place! read more

If I could give this place 0 stars I would. I highly do not recommend anyone going here. The staff is rude , unsupervised and poor customer service . I was at the drive through and the young lady taking my order was rude and rushed me to take my order after she told me they didn't have what I was trying to order. After being rushed to come up with a second order , I get to the window to get my order and everything is incorrect. After I told her this wasn't my order , she gets an attitude and tell me to pull to the side. I pull over to the side to wait 10 mins for an order that should have been correct to beg. They finally bring it out and it's still incorrect. I go into the inside to get what I ordered and they give me 4 combos I ordered without it being in a bag . I had to ask for a bag and a cup holder when it's obvious I only have two hands. This was my second time visiting this establishment and both times has been horrible and there won't be a third I can guarantee you that. If I can give anyone any advice about this place , keep going, don't stop drive the extra miles where customer service means something. read more