This location was recently remodeled so everything is new and clean. They do have the app order pick up option here. There's also kiosks but those weren't up and running just yet. Service was quick and efficient. You can fill your own drinks now and grab your own taco sauce woo hoo! read more

Waited in the drive they tonight for 20 minutes. Ordered the BLACK BEAN crunch wrap. Said it twice. Got beef. I'm a vegetarian. I'm hungry. I didn't get to eat the crunch wrap I wanted all day. I'm pissed. Also may look nice but their food tastes like shit compared to other Taco Bell's in the area. And the staff is incompetent read more

Walked in at about 7:30 am, sign says they open at 6am! No one at the counter but couple people out back working who both saw me at the counter. Waited for a couple minutes for one of them to help me or say something but was completely ignored! Walked out and went to their competitor. Not sure if all Taco Bell are like this but avoid this one! read more

I really hate that this is the most convenient location for us. Tonight, ordered a spicy tostada, triple layer nachos, a bean burrito, and a side of chipotle sauce. I'm pregnant and can't stand the meat right now, but crave the chipotle sauce. I put it on everything. So of course they don't put the chipotle sauce in the bag, and instead of a bean burrito they gave me a nasty mess of a burrito with meat and lettuce and rice and tomatoes and all things I absolutely did not want. My husband was kind enough to get me dinner tonight, and was even more kind to go back to get the chipotle sauce they didn't give him, but the burrito is in the trash and I'm still hungry and now upset. read more

Taco Bell - Obviously a disgusting mess that is NOT what I ordered - Fast Food Near Me - Honolulu, Hawaii

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I've been to this establishment many times as I live near by and it really does not compare to any other Taco Bell. It truly isn't that great. The staff are young and under trained. My orders are always wrong. The tables are always dirty. I usually dislike putting down anyone or place but this review was a must. I love Taco Bell and the way this Taco Bell does things just rub me the wrong way. I'm never one to be rude or disrespectful when I go to places especially those I frequent like this Taco Bell but they are in need of some real management. My last order from this establishment was a Mexican Pizza that my boyfriend so kindly picked up for me on his way home. I've been ordering Mexican Pizzas since I was 6 years old and never in my life have I gotten such a terrible one. It looked like a 2 year old made it and it was very unappetizing. It also looked like they forgot to add or ran out of the white cheese they usually serve it with. It was really hard to eat. I threw away half after forcing myself to eat as much as I could so I wouldn't waste as much. read more

Taco Bell - Sad Mexican Pizza - Fast Food Near Me - Honolulu, Hawaii

They gave me a different price at first..so they gave me the money back to my debit card..and then I payed my order..but still don't get money back the first payment..(it takes a month now!) Why did I have to pay for the different person's order payment!!! Disappointed..... read more

It's a taco bell... The funny thing about taco bell is that their menu items are basically all the same, just packaged differently, whether it's a hard shell, soft shell, burrito tortilla, crunch wrap...you get the picture. I haven't experienced "bad" service at this location, but they have forgotten things in my order before (e.g., sour cream and tomatoes on a taco supreme) so ALWAYS double check. The line inside the restaurant is almost never long, but perhaps my drive-through colleagues have it different. There's almost always parking, so I would say just park and walk-in. I typically get the taco supremes and chicken quesadillas (buy one get one free with coupon) or a free dorito taco if the Cavs lose a home game... Hot sauce is located in the back by the seating area (not up front). If you're looking for authentic Mexican food, Taco Bell obviously isn't the place for you - but sometimes you just gotta satisfy that late night craving... read more

Taco Bell - Chicken Quesadilla - Fast Food Near Me - Honolulu, Hawaii

Why we gave this taco bell a 1 star because Genny was rude to my daughter over a restroom key and just ignored my daughter then told her to get in line and get it from the cashier mind you she asked politely (pardon me may I use the restroom key) she really need to act appropriately when working with paying customers & this is one of there SHIFT LEADERS (what a joke) she should be DEMOTED from shift leader read more

Taco Bell - Genny was rude to my daughter over a restroom key she needs to be demoted out of shift leader - Fast Food Near Me - Honolulu, Hawaii

I ordered with mobile app, they charged me, I got to the store.......Not open wtf? Wasted my time & I'm hungry. I would give them a negative -5 stars if possible. I'm mad & will never purchase anything from this business ever again. read more

I only go to Taco Bell against my will. Our lunch gang is governed by the form of political structure known as, "mob rules." Today, I got swept up in the mob and taken to Taco Bell for lunch. I really don't get Taco Bell: they have approximately 7,500 different items on their menu, and each one of those can be constructed in mere seconds by a single staff member armed with only 8 total ingredients and caulking gun! I mean, how do they do that? Some of these items taste better than the others. Today, I had a Volcano Burrito made with Chicken and a Grilled Steak Soft Taco. The taco was hideous but mercifully small. The burrito was actually pretty good and filling. Of course, it was tainted in my mind by the image of the aforementioned caulking gun used in its construction. I've got to figure out a way to better manipulate the mob. read more

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It's rare to ever receive a one star review from me, so congratulations! If you want to take advantage of their clearly advertised drink happy hour (from 2-5pm) do not go to this location. The workers will say things like "oh Happy Hour goes until 5?" and when you tell them that their sign clearly states 2-5pm, they tell you maybe next time. If you order a pizza and have to wait ten minutes for it they'll also ask you to come inside yourself to grab it. I'm not lazy, but if I have my children in the car and I've ordered through the drive thru then yes I expect them to bring out the food to the vehicle. Remind me why fast food workers want higher than minimum wage? Ugh, if they didn't have Baja blast I probably wouldn't even bother ordering from Taco Bell at all. read more

My drive through order was wrong again. I'd say 50/50 chance any order is correct. Their contact less system is not working well. Only positive thing is sometimes your wrong order is an upgrade to your original order. Not today. Instead of a Quesalupa combo and burrito supreme my surprise order were three pretty awful cheese and I believe potato (or chicken) burritos. Plus a handful of mild taco sauce instead of fire. read more

Ordered a beef supreme crunch wrap and got a veggie crunch wrap...really?! The employee on the intercom taking orders didn't seem to want to be there and it's probably because they all don't know how to work. Last time going through here... read more

Taco Bell - Beef supreme Crunchwrap...where's the beef?!?! - Fast Food Near Me - Honolulu, Hawaii

They just closed 15 minutes early and nobody would answer the door..... that was two weeks ago and the drive through was closed even though it was 9:45. ‍ it's been ridiculous from the mini pinch of cheese in a regular taco and the bean burrito looking so skinny like a taquito to the shutting down early and poor customer service. New management sucks. Check your order if you go there and make sure you are getting your monies worth. Don't count on the posted store hours. It seems they make things up as they go. read more

Got to be the worst experience I've had at a Taco Bell. I ordered about a dozen burritos and absolutely none of them were marked which made it a lot of fun for the kids. the beans must've set for a long time the beans were hard and nasty tasting. I hold management responsible for quality control. Please get your act together read more

Good restaurant as chains go,. Tried the biscuit taco with eggs and bacon. Smart concept, but misses something in the execution as the biscuits fall apart quickly as one tries to eat the taco. Still, it was tasty for a different breakfast meal. read more

We went to this taco bell again tonight because my husband had a gift card and we figured it couldn't be THAT bad. Well, the manager, whose is taller, skinner, decided to talk shit on us after we asked why we couldn't order something. She proceeded to say "oh do you not under stand us?" She had an attitude that not only made it seem as if we were stupid but didn't even try to offer the slightest bit of customer service and then proceeded to tell the crew things about us and our order. I wish I would've gotten her name. The new hire that we had was amazing, but when she asked for help, the manager she gave us, was inconsiderate, rude and did not care to even try and make the situation better. read more

Everytime I come here, something is missing from my order. Whether it's a taco or cinnabon delights. Literally closed 45 minutes early. They were trying to wave us to go, and when we waited after, they turned off the lights. When they finally opened the window a young kid" Sup?" We asked if we could order, and he said, "Oh we are sorry, we are closing early. There's Jack in the box." Once we started to drive away, sounded like someone was mocking us. They were all standing around on their phone with slippers inside in the back. I get that you want to leave, but you could of at least posted something so us and the line behind us knew. Rather than waiting for 15 minutes or so, because we weren't the only car outside. read more

Friendly staff and fast service. Had the taco supreme combo and the new taco burrito (breakfast) with fire and diablo hot sauce and a large drink. Taco Bell's latest limited-time menu item, the new Loaded Taco Burrito, travels the value track with a price tag of $1.49 (Mainland) $1.79 (Hawaii). As the name suggests, the new burrito is a mash-up of a taco and burrito. It consists of a double portion of seasoned beef plus lettuce, tomatoes, shredded cheese, crispy red tortilla strips, sour cream, and avocado ranch wrapped up in a warm flour tortilla. You can also get it as part of a $5 Box along with a Doritos Locos Taco, Crunchy Taco, and medium drink. Nutritional Info - Taco Bell Loaded Taco Burrito Calories - 550 (from Fat - 260) Fat - 29g (Saturated Fat - 9g) Sodium - 1130mg Carbs - 52g (Sugar - 4g) Protein - 20g read more

I only come here because its close to where i live but let me tell you, EVERY SINGLE TIME I COME HERE. THEY ALWAYS MESS UP MY ORDER. Literally always missing something!!! So frustrating coming home to take a bite but ending up missing something. Like is it that hard to follow instructions on how to make the burrito?????? read more

Kalua Pork! Gotta try the quesadilla! When in Rome.... right? Limited time only lol but anyhow the drive through is packed always so it's best to just come inside and order. Food came out in like 2 minutes. read more

Taco Bell - Fast Food Near Me - Honolulu, Hawaii

Night shift had terrible service. The only thing they got right about our order was the drink. cashier and other employees making tik toks at the window while there was a line of 9+ cars in drive thru. Probably why they didn't get the order right. read more

My daughters and went to taco bell while waiting for an appt, should have skipped it! I ordered #3 which is 3 taco supremes and drink, one nacho bellgrande, nachos , and 2 drinks. Apparently, I forgot to tell them I wanted meat in my tacos. In all three tacos I had to move the meat substance around. So sad! One had maybe a teaspoon of meat, no joke. read more

Taco Bell - Fast Food Near Me - Honolulu, Hawaii

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Last week Tuesday was Taco Tuesday, so i thought it would be a great idea to get some tacos for lunch. I haven't been to Taco Bell in over a year, so I didn't really know what the menu was like. I ordered 10 soft tacos. The girl asks if I want a drink. I decline. I pay for my meal and wait. while I'm waiting I look at my receipt and the menu and see that the 10-taco deal comes with a FREE DRINK. what the heck?! she could've said, your meal comes with a drink, and just handed me the freakin' cup. ugghhh... I didn't want to pay extra for sugar water, but I would've took a free drink. anyways, the tacos were okay. I didn't get sick and die or anything like that. and I watched the guy behind the counter make them FRESH. and the sauces were out by the napkins, so I could just grab a handful and throw them in my bag. the service, though. meh. i'll probably opt for Taco Del Mar which is in the same shopping center next time. read more

Slowest Taco Bell that I've visited thus far. Ive been to this location several times, and they never fail at being the slowest; especially in the drive through. I'm not sure if it's because they don't have the support/help they need at night or they're not moving fast enough. But reset a sure, if you come to this Taco Bell location, prepare to wait...... they're usually about 13-15 cars deep, and they take about 10-15min per order. 2-Stars based upon their lack of service. read more

This is the worst Taco Bell. Rips you off and doesn't put filling in burritos or tacos. All you get is empty tortilla or a taco shell full of lettuce. read more

Taco Bell - They called this the "loaded" griller. Tortilla to filling ratio is garbage. What a rip off. - Fast Food Near Me - Honolulu, Hawaii

They were pretty quick with my order. I order the same every time every Taco Bell i go to a and this was by far the quickest ever, not to mention the food was great! Tacos were full! Thankyou. Mahalo! read more

What I should have done was take the recorded phone call off my dash cam and post it online that night. I'll check it later if I still have it and I'll share it on Facebook. Very rude over the phone. Wanted to see if they were still open since the ice place Taco Bell by ice palace was closed cuz I'd the curfew. All they kept saying was call their manager. Your sign says you close at midnight I have an order to pick up. All I wanted to know if you folks were not taking anymore order and if you had cancelled their order. By the way John my customer on uber eats is furious with you folks for taking his money and making him wait and his order came through at 11:02pm. So future customers beware of closing time with Taco Bell. Taco Bell pearl city is very nice and kept with their closing time read more

Oh Taco Bell.....why why why why are you still playing the commercial with the man who says coooooooooool rannnnnnch? Last night at about 9:30pm I hadn't eaten all day and the commercial played and I shamefully made a run for the border. I figured I'd just hit the drive thru but nooooooooo the drive thru wasn't open. I went inside this Taco Bell/Pizza Hut Express location and to my horror the Pizza Hut pizzas appeared that they had been sitting out since the Reagan administration but thankfully I was not there for pizza I was there because of the marketing geniuses and I needed my Doritos Cool Ranch tacos. I placed my order for my tacos and about five plus minutes later my order was ready. Some people who ordered after me got their orders first, but I'm sure they were doing something super special to make my Doritos tacos super crack delicious or something. These tacos are addicting and I will from now on be turning off the tv when Taco Bell commercials come on as they're not really that good they just taste like Doritos with tacos in them and I'd like to live to the age of being able to collect social security. read more

They don't care about their employees all they want is money... I was working for tacobell so I understand how management can get especially from moanlua tacobell they get slammed all the time but no help... how sad is that?? read more

There was a wait in the drive thru but that is to be expected at 6:15 in the evening. I got the new smothered burrito with chicken, a soft taco, & a dr.pepper. I must say it tastes yummy to me! I have gotten it several times already! My husband got a bean burrito, crispy potato taco, a 5 layer burrito, & a baha blast. The crispy potato taco was new to him and he thought it was good even though you could tell it was slightly old. This location seems to ALWAYS forget to give us fire sauce even if they ask us but lately they haven't been forgetting. read more

Purple Odyssey license plate SRC 619, blocked everyone in the drive through, I had children , been stuck in drive through for 30 minutes at least because she doesnt wanna move read more

Taco Bell - Rudest Customer ever, cant even move to let people leave - Fast Food Near Me - Honolulu, Hawaii

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Almost every time I go through the drive thru they always get my order wrong. It's hard to check because the tape the package. Make sure you check your order before you leave. read more

Our family is currently on quarantine. We are unable to leave so we rely on delivery services to deliver our food and groceries etc. we placed an order on doordash $40 dollars for taco bell. We get our order an immediately we see the order was already wrong when our driver handed it over. We got a regular baja blast instead of the freeze. I ordered 2 quesadilla without jalapeños sauce for my kids and when they bit into it it was smothered in jalapeños sauce. We immediately get on doordash to file a claim but its not there fault our receipt shows no sauce. I call the Taco Bell and they are completely useless. They said we could come to the drive thru and they would give us the correct food. I explained to the lady we are on restriction of movement and cannot leave our home thats why we ordered delivery. She basically said that there was nothing else she could do. Extremely horrible customer service. read more

Taco Bell - Jalapeño sauce on two quesadilla which we requested not to have it on. - Fast Food Near Me - Honolulu, Hawaii

Cleanest Taco Bell I've been to! Fast service, great food, and nice workers. I've seen some bad Bell's but if you like Taco Bell, this one will live up to the hype. read more

Taco Bell - Fast Food Near Me - Honolulu, Hawaii

Taco Bell is Taco Bell is Taco Bell. But this one has its AC off in the middle of an 80 degree day. I asked the manager. She said she'll check but just stayed there and continue to do her receipts for the next 10 minutes. It's basically saying don't stay. I won't. read more

Late night smothered beef burrito! Only one car in front of me in the drive thru. In and out, quick service.

Food good, but only warm. The drive thrue staff was friendly. They have not messed up our order. Just try it and you won't be disappointed. I enjoyed their delicious "3 tacos supreme" (I was very hungry, lol). Better than Average. read more

This place is the worse Taco Bell ever created. Who ever designed the drive thru is I don't even know what to say. There's speed bumps in the worse imaginable spots and the location of the window you can't pull your car all the way too so you pull up far away from it. This drive thru is pathetic read more

As Taco Bells go this one does an alright job. The service is usually pretty fast, staff is friendly, but the execution of the orders isn't always on the mark I am a very picky eater and end up asking for just meat and cheese but I usually end up with lettuce in my tacos. No real complaints though because when you need a quick late night fix or an early morning pick me up this is the way to go! read more