I visit this Taco Bell with my mom and sister almost every Wednesday. It's always quite busy, so wait times can be slightly long but our order always comes out correct. This past Wednesday we received the best service at the drive through window. The employees were so kind, it made our evening- special shout out to Latisha! read more

Second night in the row we came to this taco bell and they claim they are closed. Why have a sign on the door and the website that you're open till 2am when you make your own hours. Who ever run that taco need a new staff or need more people cause that's ridiculous. read more

Simcha is a 10/10 for customer experience. Thank you Taco Bell - great food and great service!

RJ and Pauline were fantastic with their service. They were friendly, fast, and accurate. Because of their services I will be coming back many more times! Food was super fresh and good too. read more

By far easily the worst Taco Bell I have ever experienced in my almost 30 years of life. Everything from quality of food to the actual service (lack there of). It is currently memorial day 2026. I am an active duty service member trying to go home and my food took over 30 minutes to come out. During the 30 minute wait I had witnessed and heard people not doing any work - standing in the kitchen, not servicing anybody at the counter, yelling, profanities, and obscenities at each other, and no professionalism whatsoever. Do not attend this Taco Bell. Edit: The restrooms also look like they haven't been cleaned in weeks, maybe months. How they received a high sanitation score is beyond me. read more

This Taco Bell is awful. They are so hit or miss but most of the time miss. They take forever to get the food ready, are always behind. Train wreck! Take your business elsewhere read more

This is the worst taco bell. I ordered from this location on DoorDash last night and after two hours they still hadn't even started on my order. They weren't honest about it either, they kept lying to the dashers and telling them "5 more minutes" the whole time. When I called to ask if there was an issue they just told me they were short-staffed and to deal with it. read more

They need to get rid of their AI thing that takes the orders in the drive thru. It NEVER gets the orders right. Usually an employee will jump on after 5 minutes of this stupid machine unsuccessfully trying to get my order right. Today, the employee never came on, so I just drove off. I guess I could have went inside or just pulled around to the window, but I was so frustrated with this stupid machine I didn't even want to deal with the company that thought it would be a good idea to piss all their customers off my implementing such a poorly functioning tool for us to deal with! read more

This Taco Bell takes absolutely forever. Whether it's drive thru or inside. I went inside and it took over an hour to get my order, whole time the staff is playing around. One staff threw a cheese dip at another that then fell on the floor and they still put it in a bag for someone. They also don't care to check on their customers wait time. read more

Always consistent! Great taste, team, on time and clean restaurant. Never had to wait more than 5 minutes for my meal.

Absolutely awful location! I ordered a cantina chicken flatbread with NO CREAMY SAUCE and it came ice cold and smothered in cream sauce. The cantina power bowl also came with no chicken. I understand it's fast food and you get what you pay for but this place has no integrity to give out edible food. read more

Taco Bell - Cantina 3 Cheese Chicken Flatbread Melt. Ice cold and smothered in sauce - Fast Food Near Me - Huntersville, North Carolina

Listen, it's Taco Bell. You're not looking for authentic Mexican food. Chances are you're buzzed, high, or looking for a way to (ahem) loosen things up with a side of nostalgia. It's grade-E meat they're serving here and none of it is healthy. But... it's hot and fast which is what you're there for and it does both of those well. read more

This is THE WORST Taco Bell I have ever been to. I am a huge fan of Taco Bell, but I'm not sure how this place survives. Let's start with yesterday. I ordered (for the first time) through the mobile app and submitted at 11:07 am. My friend ordered 11:20ish am online as well. We get there at 11:35am. He has to wait 5 mins (after getting past the order taking screen) for his order, I wait 5 mins more after him for mine. That's almost a 40 minute turn around on a mobile order for me. Also, we were the only ones on the line. Even if you were to say "its because they are making it fresh when you arrive at the screen" tell me how 2 orders take 10 minutes with basically an empty parking lot. Day 2: Friend orders at 11:20 am, I dont see the point so I dont. We arrive there, there's a line of about 7 cars. So me, that friend, and another friend go into the lobby hoping maybe it'll be faster. All 3 of us stand there for about 10 minutes without any greeting, no "I'll be right with you," not even a glance our way. We also noticed as we get in the place is as quiet as a library - something we've never seen in a fast food restaurant and the workers are moving at a snails pace despite their long drive through line. There is absolutely no sense of urgency and absolutely not customer service. After that 10 minutes of quiet, I give up and get back on the drive through, I leave at 11:55am. My friend who ordered online at 11:20am stayed in the lobby with the other friend up til 12pm for his order. He says he's never coming back there adamantly and I completely agree. I love Taco Bell, but I have a 45 minute break and the wait times, lack of customer service, and lack of urgency makes this team an absolute joke. I will not be coming back here as they seem to not give a damn if they make any money, let alone about their customers and their time constraints. Also, tell me what is the point of mobile order if it takes sit-down diner level times to get it once you arrive. This place badly needs better management and maybe better workers. Insane. read more

If they mess up your order don't attempt to ask them to fix it bc the 45 year old woman making the tacos in the back ( the one who made the food wrong) will get mad at you for asking for the correct order This taco bell almost always will mess up your order read more

I had the chance to have Taco Bell last evening. This is absolutely the worst Taco Bell on earth, like a previous post said. The ground beef and the steak and even the bag that I received smell like old school, wet Alpo dog food. I was so disappointed because I am a Taco Bell fan, but it was literally taco hell last night. And I just cannot find the words to describe this experience, and this is my local Taco Bell that's not far from my house. Always a great late night run, but this beef, soft taco, and the Locos Doritos were the worst I've ever had, I swear in my entire life, my dogs would not even eat it, and that was very alarming. The customer service at the window by Nicholas B. Was crazy, I placed my order. The young man says you cannot build your own order. Let me help you so I took his recommendation receive my order, and he was quite rude hurrying customers away from the drive up window by shoving their order into the car, no have a great night. Thank you for your order or thank you for your Patience with ordering. To the franchise owner, you need restaurant rescue. I'm so disappointed to the 10th power! Community and travelers stopping thru, DO NOT EAT HERE read more

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(I was Dashing for DoorDash) I was coming to pick up 2 orders, and I saw one on their pick up rack. So, I decided to wait until they call the name. Two other people came for their orders and they said the name of the order. After a while I finally went to the counter and I was trying to get an update on the order. When I say they ignored me like the PLAGUE, they avoid me like I was one of those dashers who just shove a phone in their face and not say a word. It was kind of funny, but not funny at the same time. Finally some came up, but she was putting up an order so I had to catch before she rushed back. She was very nice though when I asked. Coming from someone who's worked in drive thru and food service please to don't think all dashers are the same I've never felt so ignored in a Taco Bell lobby in my life read more

Went to order my food and guy says I must use kiosk machine even though he's standing right in front of me able bodied to take my order, I don't like machines taking my order If you can't take customers orders then just close down! read more

Ordered a grilled cheese steak burrito this is what I get thanks a lot Taco Bell this location is so inconsistent read more

Taco Bell - Fast Food Near Me - Huntersville, North Carolina

Hands down THE WORST TACO BELL in the area! Go one day - They don't take credit cards. Go another day - They don't take cash. If you "luck out" and you hit the right day for your payment method, good luck with them having what you want to order. They are constantly out of something (Even Diet Coke!) When you do get your order, trust me when I say you're lucky to get anything that remotely looks like it does in a commercial or the website. Broken shells, scant meat, and complete messes are common occurrences at this TB. Lord, please help this location. read more

Never seen a group of people who hate their job so much. The food is still decent for Taco Bell standards, but the odds of getting the correct order are slim. read more

UPDATE WORST Taco Bell on the planet. Like, legit dumpster fire. They never get your order right. You want a supreme taco? Good luck with that. You want an old crusty chalupa shell? Well, count on it. And everything is always broken. This whole place is broken I think. Promotional items you say? Yeah, good luck with that too. I am certain I will never go back to this location again. read more

I went last night to get some food, they were putting road cones in the entrance at 11 pm I went tonight to at 1030 and they were doing the same. They said they were only taking door dash orders Their hours said till 2am but they were rejecting business :( read more

Worse Taco Bell experience people here hate their job , and getting your order correct is a hassle and will get mad if tell them it's wrong, they got my order wrong and proceeded to want to charge me 2 meals just because they messed up, terrible customer service! read more

Awesome service! And great food! I really enjoyed how nice everyone was! Order was correct!

Horrible service. Soda machine wasn't working, so I asked the girl behind the counter if she could fill it up. She looked at me like I was inconveniencing her. She walked away and never came back. With all the stuff that's going on 100% reverse racism. Only person that came to ask if I needed help was a white employee. One other black lady walked right by me like I wasn't there. Worst service ever! read more

This Taco Bell isn't always a 5 star place, but tonight...wow!! I even had to drink my wild cherry slush without a straw and it didn't phase my high. To the lady cooking Mexican Pizzas on the night of 11/6/22, could i get your work schedule? I'll coordinate my visits to match! These were the best 2 Mexican Pizzas I've ever eaten. If you know you know... both crusts were cut through, there were evenly cut quadrants, the toppings were evenly distributed, generously portioned, the temperature and cheese melt were spot on. Delicious! Thank you Taco Bell lady for being stellar!! read more

Low Carbing at Taco Bell! This is a take out review. Someone from work took orders for lunch at our Taco Bell here in Huntersville. I need to stay low carb, so no beans, tortillas, etc. I discovered that I could order stuff as a "side", and either have them put it all in one bowl, or do it myself. This is the second time I have ordered like this, and they were great about it both times. This was 4 sides of lettuce, 2 sides of chicken, 1 side of meat, and one side each guac and sour cream. They came in their tiny individual containers, but they also put a large empty container in so I could put it together at the office. It may look tiny when desperate, but together, it made a delicious filling lunch. And only $5.50! Yeah I know, it's Taco Bell, but it is still great when they are willing to make something the way you need it, AND get it right every time! So kudos Taco Bell! read more

Taco Bell - Easy to low carb eat at Taco Bell! - Fast Food Near Me - Huntersville, North Carolina

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Service is ok. Food is not great quality: tough shell on the chalupas and Mountain Dew tasted different. (Weak)

There is very little more disappointing than ordering something and it doesn't come as expected. I ordered a nachos bell grande combo and asked for no beans on the nachos. It came without the beans but also came without tomatoes. Where were my tomatoes? Needless to say, I was unable to finish these delicious looking nachos because they were extremely salty. They were pretty disgusting this time around. It will probably be awhile before I return to Taco Bell. I also ordered hard taco supremes, which were good. I just wish my nachos were made correctly. read more

Taco Bell - Fast Food Near Me - Huntersville, North Carolina

4th time ive been here in the past month where the fryer is "down" or they dont take card and its cash only. Or you can only order 5 items or less? Like really? Or the attitude you get if they leave something out of your order. Dont waste your time coming here. Hands down the worst fast food experience ive ever had. read more

This is a Taco Bell, and normally I'd never leave a review, but I truly have seen a significant improvement in the accuracy of my order since downloading the app and ordering ahead. This Taco Bell backs up quickly, and I think it's a bit of a relief to the workers when you order ahead. Highly recommend using the app to improve your ordering chances! read more

Ok so yes it's a Taco Bell. However, this one is clean and fast! They always get my order right and they get me in and out quickly . Apparently they serve breakfast here but I don't know what food is on the breakfast menu. It's super busy at lunch but they fill seem to get me in and out quickly . You can also order ahead on a mobile device or you can use the walk up kiosks inside to order and pay. Parking has been tricky but I think that's just because it's been so busy at lunch recently . Run for the border. read more

If I could give this place zero stars I would I ordered on DoorDash and the first time I looked when it was going to be here it said 1205. I looked a few minutes later and it said 130 never order online here oh and the service and the store is also very sh*t never eat at this Taco Bell. You will regret it. read more

Does this look like no sour cream? No. I also added chipotle sauce. +$.30 Not here. This is the second time in two weeks I've had an issue with this location. Also.. Aaron C... no respect. If he can't invest in a belt, if I can see his rear end from my car.. I don't wanna go to this location. He's so rude over the mic. Doesn't help me when I have a question and gets attitude. I just tried to call this location 5 TIMES. 5 times. No answer. I also contacted corporate. read more

Taco Bell - Fast Food Near Me - Huntersville, North Carolina

You must be wondering why in the world I'm giving Taco Bell four stars. I would. It's a fast food restaurant that serves high fat ground beef tacos slathered in sour cream. What we tend to forget is that's why you come here; to get that quick fix during your lunch or dinner hour. You don't come here expecting top-notch Mexican food and if you do, well, baby steps I suppose. Service is quick and food is what you expect. Why would I rate it any lower? read more

Taco Bell - Interior - Fast Food Near Me - Huntersville, North Carolina

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AVOID AT ALL COSTS. This Taco Bell is a taco HELL. Would give zero stars if possible. They are slow beyond belief. Line wraps out the parking lot to the main road. Additionally, food is always wrong. We can't be the only people that despise sour cream. But after waiting upward of 20 minutes in a lengthy line, who is rejoining the line to have an order corrected?! NO ONE. Just go ahead and close this location. read more

Can not rate them badly enough or low enough. If I owned this Taco Bell I would be concerned. Workers standing around inside, no urgency. I waited 10 minutes in the drive thru, placed my order then told to please wait at the front of the building. 20 minutes after that I still did not have my food. read more

I'm not usually one to complain, however the past few times I've been here there have been issues. This afternoon my fiancé and I went through the drive thru and were handed less than a third of our order. We pulled around and went inside to retrieve the rest of it. It was all haphazardly thrown into a bag and the tacos were barely wrapped so we came home to a makeshift taco salad in the bottom of our bag. The quesadilla we ordered was entirely glued to the inside of the wrapper it came in and couldn't be taken out without the whole thing coming apart. To top it off the sweet tea we ordered tasted like it hadn't been changed out all day and was very sour. We also watched their manager simply stand in the drive thru window. He wasn't assisting the team. Wasn't talking to anyone. He was literally. Just. Standing. There. I know it's a Taco Bell so the quality of expectation isn't exactly high, but come on. read more

Worst Taco Bell ever. Just waited 30 minutes to be told they "ran out of all meats"?! It isn't even close to closing time. This is my third time being told to pull around and wait for my food except this time I didn't get any. And the other times my food was cold. I will never be back, which is sad because Taco Bell is my favorite. read more

Completely blew my drive thru order today. They should repeat your order to you at the window when you pay and pickup.