Holy slow. I've never seen a taco bell move so slow. The manager refused to talk to us or give us a refund after waiting 30 minutes for our food read more

I did a review a long time ago and hate to say it but they lost another star. Ordered food and the taco shells were stale and tge potatoes tasted like they've been under a heat lamp for 4 days. On top of it this is what my steak quesadilla looked like. Can't talk about service cause you have to use a kiosk to get your order. read more

Taco Bell - Steak quesadilla! - Fast Food Near Me - Lexington, Virginia

Didn't even deserve 1 star to be honest. Stopped on a road trip, and the bathroom was DISGUSTING, both women's and my boyfriend said the men's was dirty too. We ordered online, walked inside 15 minutes later and there was no line in the drive through and no one inside and it still took 10 minutes for them to get our food out. The burritos were wrapped SO WEIRD, the potatoes were dry and overdone and old, they forgot my boyfriend's chip and cheese sauce, and couldn't even fill up my energy "refresca" all the way. Like at least add extra ice to make it LOOK filled up. There were 2 nice employees who smiled and asked if we'd been helped after we'd been there for 10 minutes without anyone coming to the front, but one sour looking with long hair and no hair net. Overall the place looked gross, they forgot food, and no one was to be seen for 10 minutes after we'd walked in. read more

Terrible. No one had a hair net on, they weren't busy and took forever to make my food, i typically like the fries but they weren't good, some of their employees didn't know how to work the computer to cash me out either, and they spilt my cheese cup in my bag and told me about it instead of fixing it. read more

The worst Taco Bell I've ever been to. The tacos, burritos and pintos & cheese has hardly anything in them. My wife called the restaurant and explained the issue and the manager asked "so what do you want me to do about it?" in a rude tone. read more

Taco Bell - Chicken cantina burrito Lexington Taco Bell style. - Fast Food Near Me - Lexington, Virginia

GIRL WHEN I TELL YOU THIS FOOD IS NASTY IM NOT LIEING.ok first things first my son Benjamin was crying because he hated the food and we uselly like most Taco Bell's but this was a disgrace I was disgusted people were just "cleaning " the tables but they THREW the plates into a box and washed them with just water no soap just WATER I'm so disused my child has FOOD POSINING. I WILL NEVER EVER COME TO TACO BELL AGAIN! read more

Due to the negative political reputation of Lexington , we are cautious when eating out especially when we are accompanied with our children. With that said we decided to go through the drive thru at Taco Bell. First there was approximately five cars ahead of us but the line went fast. The person taking our order was amazingly courteous and enjoyable to speak with. When we picked up our order we did double check our order and everything was correct. The food was great. Even though I still miss several items discontinued when I was a kid, (encherito and bellbeefer). Will definitely return. read more

The store is all modern, which is nice. The bathroom was clean. Service was fast. I think the tacos were under filled, which puts a sour taste in my mouth. read more

Literally the weirdest Taco Bell I've ever been to ! They didn't even fold the burrito right and they gave hardly any meat

I love "the Bell." My friend and I both had special orders where we were leaving ingredients off and asking for something else. The staff was accommodating. The cashier was friendly and made sure we had everything. I'm not used to stellar service at most Taco Bells in the DMV area. read more

Taco Bell - Tostadas make the world a better place. - Fast Food Near Me - Lexington, Virginia

The giant sign in front of the building says open at 7. Google says they open at 7 every day of the week. But they are never open when I come through around 7:45. read more

Really disappointed. Used to love Taco Bell but this one has really gone downhill. I ordered the Crunch Wrap - absolutely no crunch, just soggy. The Burrito Supreme was anything but supreme. The coup de gras was finding a black hair in my food. Never again. read more

This place has gone to the dogs. Didn't put ground beef in our burrito's or tacos. Some fake beef that is nasty. No in door service and would only take cash. Close this dump and get a Real taco bell in here. Fire the managers and start over. read more

The owner put a lot of money into a remodel for the quality, accuracy, product availability, and staff demeanor to stay the same as it was: terrible. read more

I had the best experience with this Taco Bell. Not only was my food AMAZING, but I accidentally left my wallet in there and they were kind enough to hold it for me and keep it safe until I got back. Good honest and friendly staff. Excellent customer service!! read more

This is the best Taco Bell you'll ever go to the drive thru man is super nice and says "Baja Blast" in a really enjoyable way

I went to get a Baja freeze around 9pm. They didn't have it but the very kind man at the window offered me a free Baja drink. I did not get his name but he looked as if he were a manager. read more

this Taco Bell is the worst Taco Bell I have ever been to at least 4 workers standing around with the line wrap all the way around the building forgot to put food in the bag came back the girl was very rude and still forgot to give me a taco read more

Why would I spend time to write a review about Taco Bell you ask? Doesn't each franchise offer the exact same food, prices and menu options? For the most part, yes. However, if you ever have the unlucky chance to stop at the Taco Bell in Lexington, Virginia...well you will find yourself in an equal parts totally fascinating and unbelievably frustrating experience. First off, I am absolutely convinced that this is where every new Taco Bell employee in America goes to train. And by train I mean they are thrown onto the taco conveyor belt with no management oversight or formalized indoctrination of any sort. At any random point you will find every type of transient radical - from an obvious dejected and bitter old man who is about as warm as a prison doctor to (on multiple occasions) a complete nutcase who wears sunglasses and talks in a British accent. I have a friend who swears that he saw an employee leaning out the drive-thru window smoking a cigarette. Overall, its a nightmare that can only be described as watching two carloads of clowns collide head on: it's horrifying and funny and for some reason, so incredibly intriguing that you cannot look away. I can't even begin to describe how many times an order has been screwed up or how incredibly irritable they are at taking your order (umm, that's your job?). One time they actually RAN OUT OF BEEF! How does that one slip through the cracks!? Either way, this is the perfect place for the bored citizens of Lexington (everyone) who really enjoys Taco Bell (no one) to go and roll the dice to see what may or may not come out of the window. I wouldn't be surprised if the giant alien octopus arms from the car scene in Men In Black came out of the window holding my Mountain Dew Baja Blast. It's a spectacle that you have to see to believe. And why would I put myself through such obvious torture and endless headaches? Because the cheesy gordita crunches are just that damn good... read more

I went out this evening for a quick meal with the family. They forgot one item off our order, incorrectly made two items. Also the chalupa bread was hard and everyone's food was cold. Thanks for a truly non enjoyable experience. You are off the food rotation! read more

we waited for 40 minutes in line, no joke i've never seen a line like that for taco bell, we got the burrito pack which was supposed to be 6 burritos total and we got 3 burritos and 3 hard shell tacos. the burritos are my favorite thing to get at taco bell and despite all the problems we had, i can definitely they have had the best 5-layer beefy burritos i've ever had at any taco bell. read more

One of the best Taco Bell's I've been too! The food was just prepared better and not sloppy and the cashier lady is very nice

Beat taco bell we've ever been too, from Lancaster Pa. Extremely nice staff and made sure they got our order right since my boyfriend cant eat certain items. Will be back when we travel back down here again. read more

I read negative reviews of this Taco Bell, but I thought that as far as Taco Bells go, it was pretty good. There were 5 of us and we placed one large order which took a while, but that is understandable. Three of us ordered the same Cheesy Gordita Crunch, but I wanted mine without the Baja sauce. I ended up with one that did have the Baja sauce, and the manager said that she had specifically marked on that wrapper that it was "special." We didn't notice this, and she took responsibility for not telling us that, and happily made me another one. So for that reason alone I give it 5 stars, as at other Taco Bells I've been given a very hard time about that. read more

The staff was nice and very welcoming. I accidentally spilled my drink and when I asked for help they came and mopped it up without a single complaint. In fact they were very kind to me even though I made their job much harder. I definitely recommend this Taco Bell to any passers by. read more

Clean store the employees are kind and my food is always prepared properly. John was the manager on duty so great job John and crew!

Great food, cheap prices, reasonable portions. I eat there once a week and some of it is healthyl

The food tastes good and all. But don't eat in the inside. The inside is very dirty and looks like it has never been cleaned but the food and drinks taste amazing especially the baja blast everything is fine except the inside read more

I am a regular at this Taco Bell location because of my work location. The drive through is reliably fast and decent!