"Taco Bell Achieves Breakthrough in Drive-Thru Time Travel" Hello Taco Hell management, Tonight I had the honor of participating in what I can only assume was a live-action endurance event disguised as a Taco Bell drive-thru experience. At around 10:30 PM, the dining room was closed despite the location allegedly being open until 2:00 AM. Naturally, this forced every living soul in the surrounding zip code into the drive-thru line, which was wrapped around the entire building like a boa constrictor made of brake lights. The truly impressive part, however, was that the line did not meaningfully move for over an hour. Not 10 minutes. Not "wow this is slow." A full hour-plus of spiritual reflection and vehicle idling. Meanwhile, inside the restaurant, employees appeared to be carefully tidying the already-closed dining room like they were preparing it for a royal visit instead of addressing the automotive refugee crisis outside. At one point I genuinely considered whether I would reach the speaker before retirement age. The best part is: I have video evidence of this majestic operational achievement. Look, I understand being understaffed and overwhelmed happens. But if the dining room closes 3.5 hours early, maybe the drive-thru should not immediately transform into a post-apocalyptic waiting simulator. I mostly just want someone to know how absurd this experience was, because honestly it crossed the line from frustrating into performance art. Thank you for your time, and please check on whoever is currently still trapped in that drive-thru line. P.S; I only visit Taco Bell when I'm stoned and this experience blew my high. So y'all wasted my gas money, my weed money AND my weekend. Thanks for that. read more

Food take too long. Also the food was very cold, hurt tastebuds . Fries yucky too. Need good worker fast.

Slowest service ever. Placed order and paid online, arrived 10 minutes later and waited over half an hour for food at the second window.

I'm currently sitting in the line writing this. I've been sat here for 10 minutes and haven't moved a car forward. This place sucks ass. I'm hungry. read more

Went through the drive through tonight hoping to get something quick and easy. First off it is fast food so we don't expect a 5 star meal. But having food that has eyelashes in it is not edible. It seemed pretty intentional and you couldn't miss it when putting the lid on. I'm not sure if maybe we came off as rude in the drive through or something, that's the only thing I can think of. NEVER going back to this location. Quesadilla was not fully cooked, supreme taco was not wrapped the full way so the taco went all over the bag. And well you can see the cheesy potato's. Didn't trust a thing from here just threw it away. I would've went back but we made it home before eating. read more

Taco Bell - Eyelashes in our food. - Fast Food Near Me - Mulberry, Florida

Yall, i wanted was food. i asked for a DORITOS cheesy gordita crunch NO lettuce. they gave me just the regular gordita crunch WITH lettuce. then didn't give me a straw to drink my drink. n didn't give me my hot sauce. i'm honestly exhausted of fast food companies thinking they can get away w this. read more

I was so exited to eat my drunkenly delivered taco bell. This taco bell specifically had never let me down before tonight. tonight was a catastrophe. i ordered three cravings boxes and i received approximately 1.5 cravings boxes. No bean burrito. no soft shell taco. A literally tortilla. nothing on it. no sauce on anything nor in the bag. no gauc and no sour crème. no forks. i don't know what incel bagged and made this order but jesus christ. stay in school. just put the fries in the bag. It feels as though this order was put in a refrigerator prior to being delivered. girl. read more

Taco Bell - Fast Food Near Me - Mulberry, Florida

the customer service is HORRIBLE, they don't give you time to order and don't even ask if you want sauce.

ordered my order and they forgot the !mild sauce i was so mad like who does that Taco Bell do better

This is by far the worst Taco Bell I've been to. The dinning room is always filthy, they are typically out of supplies such ad cup lids and napkins. The bathrooms are atrocious and you would be better off using the restrooms at Wal-Mart. The "food" quality is below sub-par. I understand they get busy but the contence of my burrito was basically soup. Paid $6 for a burrito Supreme and that was the same size as a bean burrito but your would need a spoon if you could stomach to eat it. Really disappointed. read more

They always have my order right and fast! Very friendly. This Taco Bell location rocks!

Big big fan of the tacos from tack bell haha, great spot there, feel good about going there and grabbing some tacos!

It's Taco Bell. I only visit when I am drinking. There isn't much to expect. I'm happy it's around when I need it. This one is a little trashy and the drink machine is disgusting. Bottom line: If you're like me, when you are drunk enough to eat Taco Bell then you couldn't care less about the aesthetics, you just come for the tacos. read more

Every single time I come to this damn place they never can get the orders right. On the screen correct, but in the bag its incorrect. Do they know how how to read the screens or what. Do they think the customer likes coming all the way back after finding out its not. I love the food, but the prepares need some help come on Toca Bell. Mulberry location. Please get them some help so they can get it right. ​ ​ read more

I'm giving this location five stars. But it's just a Taco Bell, you say? That's true. It is. The food is fine and dandy, and it's one of those double restaurants where you can order either Taco Bell or Long John Silvers. When you're with two picky kids, it's nice to have options. But the super clean dining room, accurate order, fast service and dandy food aren't why I'm giving it a five. It's the staff!! These people were so nice and friendly. One gal in particular went out of her way to be sure we were happy and to help the picky kids find something they'd like. During down time, she was out and about in the dining room cleaning up and keeping busy. She even came by our table to make sure we were doing well. Now, I know it's just Taco Bell, but it is so nice to see a young gal work as hard as she was working and still have a smiling face. Her name was Madison M. and SHE is why I'm giving the five stars. Oh, and that sweet tea is the bomb diggity! read more

It's Taco Bell! How hard is it to mess it up? Well, this store can do that for you. You wouldn't think making fast food tacos would be a difficult challenge but for this location they get the trophy for the dirtiest, nastiest, tacos you've ever had from Taco Bell in the restaurant. Think of every Taco Bell joke and this store matches the food output. The burritos I ordered were supposed to be beef, but I got the free "upgrade" to dish water soaked chicken. Not sure I got a true upgrade, and I don't know why they used the chicken. Dear God, I hope that was chicken, please don't tell me otherwise.... Slimy, wet, Taco Bell chicken that I try to avoid as it's always nasty. I ordered my food, from the giant iPads as there is no one to work the registers anymore. After waiting for my food for 10 minutes, and I was the only order in the dining room and three cars went through the drive thru while I waited, so the four workers should have been able to make 2 burritos and a taco, especially since this location removed the Long John's fish portion, so no need to worry about soggy fish anymore. Not sure why my drink was the hardest thing to hand over, as they stared at me like they didn't know what to do when I asked for my drink cup. Then one worker said, "you didn't get that?" (Thinking to my self, "NO! As no one can work the counter, who am I supposed to get that from?!") If it weren't for the ice machine repair guy and the other couple that came in just as I almost got my food and were ignored by the staff completely, this place would have been a ghost town as the drive thru emptied after the three cars mentioned earlier. With this all said, the staff should have had plenty of time to address the cleanliness of the store. The bathrooms, that I had to visit before I left with my food bag had a sign that said "restrooms are checked every 30 minutes", well they may check them, but they sure don't clean them or restock supplies. After standing in sticky floor substance by the urinals, I went to wash my hands. Thankfully there was soap at the sink. But don't plan on towels to dry your hands as the bathroom would make an abandon truck stop blush with shame at the dirt and film on everything. The sink basin was gray from dirt that matched the floors and walls. So maybe that was the theme of the bathroom and I missed the decor style aimed for by Taco Bell. I will never eat at this Taco Bell again, as I can only imagine what is in the kitchen of the rest of the dining area and bathrooms are this filthy. Maybe the manager can walk to the Walmart behind this Taco Bell and buy some bleach and floor cleaner and other supplies if they can't order them directly to the store and use them. But then they would have to actually work and clean the store. Food poisoning and filth served fresh daily at this Taco Bell location. Someone call the health inspector quick... read more

So I know we are in a Pandemic but the unprofessional response of the manager on a Saturday night. Is so bad it is unbelievable. The manager whom in a tall big woman refused to serve anyone at 8:02pm 28 minutes before their posted time to close!!! read more

We went to the drive-through at 8:30 and sat in the drive-through for about 45 minutes ordered our food got up to the window to pay and the employee proceeded to tell us at 9:20 PM that the long John silvers portion had closed early and it Was done without anyone being notified so he had no idea therefore we did not get our food and we sat there for almost an hour you should have put a sign up to tell people this was what was going on and we wouldn't have sat there for almost an hour thinking we were getting something that you advertise horrible management ! Taco Bell mulberry location ! sad sad sad !! read more

First off, I don't have high expectations of fast food places to begin with. However, I'm convinced that the requirements of managing this particular Taco Bell consists of resisting the temptation to eat the yellow crayon. It's Friday night, and a large line around the building. This isn't abnormal for this location as they're incredibly slow (much like the management). We sat in the slow moving line for about 30 minutes. This isn't abnormal at this location. Upon reaching the speaker, there's no interaction. After a couple minutes we moved to the window. Nothing. Moved to the second window. There we find a post it note that says "closed for training" on the window. No indication before that. Whoever manages this place is either incompetent, lazy, mentally disabled or a combination. This is the group demanding $15/hr and demonstrates the professionalism of a $2/hr wage. read more

horrible customer service other custumers have been in here for an hour if you go inside expect to never get your food

i go there about once a wk. I have a #7 and a taco salad. no beans, no rice, no sour cream. they don't put on enough lettuce. so, I ask for a little more. now they want to charge for extra lettuce. so, why don't they deduct money for items I don't want. ie. no beans, no rice, no sour cream. It's BS check your receipts for extra charges!! read more

I've been going to this location for years. Today went inside and told I couldn't order other than from the kiosk for Taco Bell. This location also has a Long John Silver's in it. Since I couldn't Oder from the girl I walked out along with 5 other customers in a matter of 1 minute. Management at this location is horrible would not recommend anyone go there. You can travel 2 miles to the north and get good service at another location. read more

Night shift is terrible. We have waited OVER AN HOUR multiple times to get our food, and tonight they closed AN HOUR EARLY, mind you we hadn't even got our food yet. Their hours are listed 8 AM- 11 PM, and they were telling people over the intercom that they were closed at 10 PM. I'm not trying to be a "Karen", but OVER AN HOUR for food, over multiple visits is ridiculous. Taco Bell, pay your employees more to come to work for a living wage to survive on, and get some trained staff in there to speed up your service. read more

Best TACO BELL I HAVE EVER BEEN TO. I visit as many Taco Bells as I can and I am a critical perfectionist. This one hands down is the best!!

Why 1 star? I have been here twice and both times half the tables were dirty and fruit flies were flying around the fountain drink machine. I thought maybe the 1st time it was a fluke but....no its disgusting. Will never return. read more

I have never had as good of service at a fast food restaurant as I had last night from Chris and Beth (I asked for their names) at this Taco Bell -- they went above and beyond for me! Can't say enough good! Go to this Taco Bell and give them your business -- they are the best! Bless you both! read more

I've never actually been impressed by a Taco Bell until I went here. I walked in on a Friday night at 6:30 and it was BUSY. The dining area was very clean, bathrooms were spotless and the very long line moved quickly. The staff was efficiently clarifying all orders and for the 30 minutes we were in there, there wasn't a single remake or complaint from any customer. Good job guys! read more

Nasty employees. Some look like they use drugs. Nothings ever stocked. They soda machine is always out. The servers are rude. It's always hot. They don't shut the blinds or turn down the AC. Tables are often dirty. read more

This Taco Bell is half Long John Silver out in front of a WalMart. I like the divided stores when you can't make a decision. This store is very clean. Unfortunately, I picked a time when they were mopping the floor--not real appetizing to watch and quite slick on the tile. Great with the clean floor, dusty on the wall dividers. Very polite regional manager helping out, modeling efficiency at the register. Softest burrito shell I ever had. Screaming kid needed to be ejected though. LOL. A pretty standard fast food stop. read more

I am very upset with my service at this place I came here for my birthday because it is a Taco Bell/long John silvers Because I love LJS and haven't had it in so long, I have been here for an hour waiting for my order and they have still yet to even make my meal this is easily my worst fast food experience :Update: while writing my review the food was "ready" they forgot 2 things from my meal I've been here about an hour and 15 minutes very disappointed 1 Star from me read more

this place has workers standing around not doing anything and just not doing the drive through for 30 minutes and still gave me the wrong food this taco bell is horrible don't go there read more

This Taco Bell is the worst place i have ever been to . "Beth" was extremely rude to me , the food was burnt , and it took them 30 min to give me four tacos . This place was filthy i would never want anyone to ever come eat here. Changes to the store and actions towards the employees need to be taken. read more