My sister and I live in Livonia. The Taco Bells there are decent, but always out of Baja Blast freezes, close early unexpectedly, often give us the wrong order or leave out things we ordered, etc. We literally have never have a perfect experience with any of the Livonia Taco Bells, and we visit them often. We were amazed when we stopped by this one tonight. Everything in stock, received our food quickly, and our whole order was perfect. The lady taking my order in the drive thru was so kind and actually didn't make it seem like she hated her job, unlike the Livonia workers. Best Taco Bell I've been to so far. read more

Absolutely disgraceful. My son and I stopped at this Taco Bell on the way to his competition because he recently became a Taco Bell fan and wanted to eat here before his event. That decision turned out to be a mistake. We were trapped in the drive-thru for more than 30 minutes waiting for a basic fast-food order. The restaurant was not packed. There was no legitimate reason for this level of delay, and there was virtually no communication from staff regarding what was going on. The most infuriating part is that once you enter this drive-thru, you are effectively held hostage by the design of the lane. We could not leave. We could not cancel. We could not go somewhere else. We simply had to sit there and watch the clock while our time was wasted. As a direct result, we arrived late to my son's competition. A 30-plus-minute wait for fast food is bad enough. A 30-plus-minute wait with no communication while customers are trapped in line is completely unacceptable. It demonstrates a total lack of respect for customers and their time. This was not merely slow service. It was a complete operational failure. If management considers this acceptable, then management is the problem. Without question, one of the worst fast-food experiences I have ever had. read more

Just ordered from here and there was spit on my taco. I'm currently waiting on the on the phone now filing a police report.

taco was smashed and chips were tiny piece. No one cares at this location. workers out back partying.

15 year old high ons working at this location. My order is CONSISTENTLY wrong. Every time. Without fail. I have to dispute my cc charge every time I go here. Save yourself and go to the Ann Arbor Rd location. And you'll wait longer here than any other Taco Bell location btw. Can't believe this one is open still. read more

What is going on with this location?? All of a sudden closing earlier and earlier! I used to come here often on the way home from work but now it's always closed. Arrived today at 6:55 knowing they changed their hours to close at 8 and they had a sign out they closed at 6. read more

Ordered food a couple of days ago and got to work and everything was old .Spoke to a team member who stated that they would leave a note for supervisor to replace my food .Unfortunately the manager told me they wasn't replacing anything and hung up on me .Very rude and unprofessional!will be calling corporate read more

This location is off the hook! Always get me right, never forget anything in my order, good service, amazing food everytime. Favorite location in the area. Ambiance is not bad, quite close to downtown. read more

This is my Taco Bell. I am here several days a week during my lunch break. Don't judge me. LOL I have to say the staff here are friendly and they come to know my drive through order. I like the service and they are always smiling and accommodating. The drive through line can get long right at noon, but that speaks to the quality. Everyone and their mama in Northville knows that this is the Taco Bell to hit when you want your order correct and yummy. Every now and then I get a cracked hard shell on my taco, but overall, they are good. This one is my favorite one to go to and they do really care about your food. read more

Why is this place even still open? Not open for breakfast and closes at 7. Talk about the worst Taco Bell hours ever. Just close the place down so someone else can use this prime corner location. read more

Food was all correct. Cashier was very pleasant and polite. She hooked up all the hot sauce and was quick. What more to ask for :)

Pretty sure they fly your order up from Mexico. Only explanation for the wait times. The also always seem to be out of every item on their menu. read more

Went there today and had great drive thru experience. I ordered 3 mini chicken quesadillas and 2 pinto and cheese. The guy Luis told me they no longer have pinto and cheese along with a few other items. I was shocked and a little heart broken since I have been getting pinto and cheese for over 30 years. However the Luis suggested I try their new loaded taco, so I did. The customer service Luis displayed was great...(he told me his name) It actually made my day to see this kind of good service in a place like taco bell. Most people post the bad time or mistakes the experience. Luis at store# 003296 is a good front man or voice to the customer and did a phenomenal job. Keep up the great work read more

Taco Bell - Fast Food Near Me - Plymouth, Michigan

Update: this Taco Bell's drive thru has gotten a lot better BUT, for some reason, every time I eat here now I throw up. I swear im not trying to be mean because the service is good. I order soft tacos and every time for the past 5 times I've ate there I threw up tacos. GET IT TOGETHER! I miss Taco Bell being awesome! I never had a problem with a Taco Bell like this one. It's either good service bad food or just bad service which again, had improved. read more

Service at this location used to be really great. They used to always greet you with a smile, had your food order ready fast and accurate, and were genuinely friendly and caring people. Now, the service is horrible. The food preparation is terrible (taco that is 90% lettuce, 8% cheese and tomato, and 2% beef; nachos that are 97% beans and 3% everything else; and food items so poorly wrapped, that they have fallen out of the paper in the bag; etc). They don't even provide napkins half the time. Another issue is the fact that they frequently close the dining room area, forcing everyone to go through the drive thru. This might not be an issue for a place that has minimal traffic, short lines, or short waiting times, but that is not the case with this place. I am not sure if the owner of this particular location is aware of the issues with this place, but I for one have seen this place go from being one of the better Taco Bell locations to one of the worst, which is unfortunate since they just did a complete rebuild from the ground up at this particular location. Hoping they can turn things around. ‍ read more

Taco Bell - Notice that the dining room is closed - Fast Food Near Me - Plymouth, Michigan

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Updated October 2020-it's unfortunate that I have to update this with an even worse review. I refuse to eat here, but my husband was hungry so we stopped. He was flipped off after we had to return through the drive through when he realized most of his order was missing from the bag. They claimed there was "nothing we can do" about the missing food. He asked for the food or a refund so they finally made the food, then flipped him off. In addition to not wearing masks, a current mandate, this experience has turned even him off from returning to his favorite restaurant. So unimpressed with this location. I ordered a pretty simple meal the other night: pop, cinnamon twists, and a chalupa. The drive tru was quick but the food was so unimpressive. The pop was extremely flat and very syrupy. The cinnamon twists lacked ANY cinnamon or sugar and the chalupa was extremely scare when it can me to any fillings or sauce. With such terrible food, normally I would go back and complain, but fast food for me is a last minute grab and go option because I have no time. I wasn't an blue to even peek at the food before I was home after an appointment and by then, it was too late. Very diisappointed in whatever shift was working at th read more

I've been visiting this Taco Bell for the better part of 3 years. It's located extremely close to my work so it was convenient more than anything else. Since the Pandemic, this Taco Bell has went to absolute poo. I continued to visit once per week even with the declining service and missing items, because I know times are difficult. Over the past month, it has reached rock bottom. Charging full price for meals, but giving a medium cup instead of the large it is supposed to come with, many missing items, not having change so they keep the extra, and so on. I'm not normally one to call, but they don't answer their phones anyways. Unless I drive back up to let them know they forgot things, they would never know. Do yourself a favor and skip this Taco Bell. They are all over the place and this one clearly isn't mentally prepared to give you what you order. read more

Incredible service from the night shift. Burritos were wrapped perfectly as well as portion size being ideal. Lastly, the service was very kind and responsive. read more

terrible service. the man at the window at 11:00pm was sooooo rude. irate when we came back to correct our order. i will never return. he forgot our straws and pinto and cheese. and also our nachos and cheese. how could he forget out pintos and cheese and nachos and cheese. but he did give us a free soft taco/ hard taco/dorito locos taco. we will return. read more

I showed up to this location to pick up my doordash order. I walked into the store and the employees said "Oh that door is supposed to be locked". I apologized and said I was there to pick up my order and they told me to pick up my order, I need to leave the store I just walked into and go through a long drive through line. I leave and go through the drive through. When I get up to the speaker, they tell me my order is timed out and that I need to contact doordash and send the order back through or get reimbursed. I understand not everywhere is fully staffed but this location has messed orders up for me before and needs management assistance. read more

Terrible. Waited in line for 15 minutes and didn't even get what I ordered. Been trying to call and they never pick up and now they just took the phone off the hook. This place is almost as bad as the McDonald's on Six & Haggerty. Will never go back. read more

Been using during Covid period and no problems until past month. We were Doing Taco Tuesdays since early 2020 but no longer at Taco Bell. Three straight weeks of incorrect items and this week cancelling order after 80 minutes. read more

Forgot most of my order.... Even after I asked them if it's in there... So now I just check everytime before I leave lol

Great service at this location! Came here for a snack after celebrating St. Patty's Day yesterday. It's also an older Taco Bell building with the arched windows and cool brickwork. Not the classic building design, but the slightly newer one. I was really intrigued to see one of these still around. read more

DO NOT GO HERE IF YOU ARE A PICKY EATER. DO NOT GO HERE IF YOU EXPECT A WELL KEPT RESTAURANT. I ordered three burritos with just nacho cheese, shredded cheese, and beef. i also asked if they could grill the outside of them. i get my food and the burritos aren't grilled on the outside and there is an ounce of lettuce in one of my burritos (which i didn't ask for). i call them and tell them the problem and (i'm assuming the manager) lady comes out to my car and takes my bag and says she'll fix it. i get my food back and ask her if there is still lettuce in my burrito. she tells me yes. she continues to say "sometimes the toppings mix and we dont have any control of some of the toppings mixing." i told her they need to have better quality control if they are mixing toppings without control. and she said "there's only two of us {employees} in here and you're arguing with me right now." WOW. what a way to handle your hard paying customers. COMPLETE and UTTER bullshit staff and service. (they never bothered to fix the mistake of putting lettuce in my burrito btw.) DO NOT GO HERE IF YOU ARE A PICKY EATER read more

This service was absolutely terrible they gave 20 drive thru people there order before mine when I ordered before all of them

Honestly, I could not believe it! 720 at night and the place was empty! I was able to buy a meal for that my daughter and I thru the drive through in under five minutes! And the order was correct with sauce requested!! read more

POSSIBLY WORST TACO BELL IN MICHIGAN I moved to an apartment down the street from this restaurant recently. Normally I love Taco Bell so much I have it two or three times per week, so I started visiting this one pretty often. Within a visit or two I knew something was wrong with this particular store. First, the employees are often either completely apathetic to customers at the drive through, or they seem intoxicated. Late at night when only the young men are working especially, the employees smoke cigs outside the kitchen in front of the drive through line. When cars pull up, they slowly make their way inside to prepare food. I once saw a young man carrying what appeared to be a small bottle of liquor into the kitchen saying something like, "there's only a little bit left but it'll do." Second, the wait times are extremely high. The worst part about it is that there's no escape from this drive-through line, as it's a single lane blocked with a concrete wall on both sides. After about 15-20 minutes, I've been tempted to destroy my car to get out. The worst part about the wait is finally getting my food. The order is messed up at least 1/3 of the time in a way that is completely avoidable by simply paying attention. I get the same order every time. A $5 cravings box with every item fresco, as I'm lactose intolerant (very). Sometimes "every item fresco" means no cheese add pico. Other times it means cheese on one or two items, something with pico. Sometimes it means cheese on everything, no pico at all. Sometimes I get my receipt and it has additional items that weren't ordered, no cheese, add pico. Other times it means no cheese on anything, no pico and no lettuce, as though they were passing off extra tomatoes as pico. Not even kidding, this just happened 10 minutes ago, but it's my fault for trusting that it was correct before leaving. These complaints align to my friends' complaints about this exact Taco Bell. If I ever bring this place up during a conversation with somebody who's been there, they mention the same low quality food and service before I even have a chance. TO SUMMARIZE: 1. Extremely apathetic employees 2. Very high wait times 3. Often incorrect orders (1 out of 3 times at least) 4. Low quality food preparation and service I've been to a lot of Taco Bell's in my life all across the country. I love Taco Bell so much. This particular restaurant might be the worst one I've been to, and unfortunately it's the closest one to my house. read more

This spot was very clean when I entered and the employees made sure we were using the kiosk to limit any contact. The employees were also wearing gloves; I'm glad they were being serious about covid precautions! I didn't order much but my food tasted great and was exactly what I ordered. read more

I've stopped by this location three times now over the last two weeks and each time was told the place was closed or the systems were down and they couldn't take any orders. Turn the lights off, put a closed sign up or block off the lot, so people don't wait 30 minutes and waste their lunch breaks, only not to eat. read more

Please tell your employees how to read, this is like the 3rd time in a row they botched my order :)

This is by far the worst Taco Bell! They are just randomly closed at times with no resin as to why! Many times I've come in the morning to get breakfast and no one will answer the order stand or the window and you can see people inside. The workers are rude and can't make your order right to save their life. Someone needs to fix this Taco Bell! read more

The prices at this Taco Bell are nearly 25% more than other Taco Bell's in the area! You can check online to verify that. And the food itself looks far worse. Employees in the drive-through are rude and sarcastic when you try and ask a question. I recommend going to the Taco Bell on Ann Arbor Rd. instead. read more

I like my girlfriend and I really see a future with her. But when she's hungry, it can get scary. She had consumed some adult beverages and the only thing on her mind was a Crunchwrap supreme. Of course this request came at 11:53 on a Saturday night (7 minutes before closing). I quickly called this Taco Bell and Shelby had answered. God bless Shelby. Even though they close at 12 she agreed to stay open to make it after I stated it was for my hangry gf. Because of her, I am still a taken man. I can only give 5 stars for her heroic act. read more

I have no idea what happened to this Tacobell in the last 6 months but it has gone down hill in terms of service. Anytime on multiple occasions I or my boyfriend go through the line they either take forever to acknowledge us or to get us our food. Or both. And tonight topped it off. They ignored the car infront of him and turned around and ignored him. And then he saw someone sitting in the office. Not cool guys... read more

Dinning room is locked at 9am today. And this is not first or second time! Drive through voice claims don't have enough people to open Not eating here read more

Brought my 92 y/o Granny in for lunch around 11 am on a Saturday. The dining room was completely empty. I noticed, whom I assume was the manager, had a relentless cough and was standing in the front next to the cashier coughing up a storm. He did not cover his cough every time, and if he did, he coughed into his hands. The next customer in line was helped by him, and he did not wash his hands. I was really concerned about the food we were just about to consume based on this guy's total disregard for the illness he was obvwilling to share with others. Not to mention the dining room was dirty and the food was disappointing. I will never return to this location. read more

They've messed yo my order so many times. Then to act rude about it is beyond my understanding. There's a snobby cashier. Btw the food sucks in comparison to the in Southgate or Riverview. We ordered two xxl grilled stuffed burritos. One had the dairy on the side.. although it was slathered in it. My friend is very allergic. The cups of their sodas always have been out on loosely. Make food, send it out on properly! Good chance that you'll have a fun car ride home. Dumping, spoiling and wrong disgusting half worked upon food. read more

This is the worst Taco Bell ever. It takes forever! I've been in line for 20 minutes and still no food. I'm sure they'll burn the rice like usual also. Do yourself a favor and go to any other Taco Bell read more

Went here for lunch today. Yet again the lobby is closed. This location has a habit of closing the lobby for lunch so they don't have to serve a lunch rush. Think this is the 8th time I've seen this. Decided to sit in the drive thru with everyone else. 4 cars in front of me when I got in line at 12:03. Just got my food at 12:45 and it's inedible. Taco is literally cold. Burrito has some weird taste on it. Best part, lobby is closed so all I can do is throw it away and never eat at this location again. read more