Shout-out to this Taco Bell location for being so considerate and careful when crafting our massive 27 item mobile order! You guys labeled everything beautifully and allowed for us to enjoy the food without wondering whose was whose! Thank you so much, team. read more

I came to this Taco Bell yesterday and it was awesom. They had good customer service I asked for extra sauce and got what I asked for. I would add a picture of the sauce but I don't know how to use yelp read more

I've been craving Taco Bell for the past 5 days, and once I finally got the chance, I walked in and ordered a gcb, and when I took that first bite, I saw the gates of heaven open and god told me to finish it brcause of how good it will make me feel, and then the best worker ever, Margo walked in and gave us a flyer for the 3rd and 4th of July for a deal they are doing, and it just made the overall vibe go through the roof, this place doesn't compare to anywhere else, I love this place! read more

The music is so loud and trashy. Why can't I have a quiet lunch? It's also Christmas time, where's the Christmas music?

I just went through the drive through while the lobby was closed and the man with the bluey tattoo was very rude and unprofessional when we wanted to do seperate orders. we then got to the window and he basically threw the food at the person in the drivers seat. zero stars. have never heard of a employed person that doesnt want to do his job so bad. read more

Order was messed up late at nightbut Joey handled the situation amazing and provided great work.

They'll not take orders at night because they're "understaffed" there will be 2-4 people in there. Who ever told them they're allowed tell people mobile orders only needs to be fired. read more

Ordered $37 worth of food and didnt make it home with my chicken quesadillas. I called and they took my name and asked when I could come back and I said tomorrow. I will see if I get it. How hard is it to check a bag for the items before giving it to a customer? This happened at another local restaurant this week and it makes me not want to order carry out anymore. read more

I ordered a Mexican pizza combo meal, drink was great, supreme tacos were delicious but the Mexican pizza had me dissatisfied and disappointed- had no tomatoes on it, tortilla shell was dark like it got burnt an tasted old like past the expiration date read more

fountain drinks in the lobby are old and watery I got nacho fries they aren't hot. the guy at the front was just staring at us not helping. looks like they haven't cleaned the table in a year read more

this place is disgusting. not only were there gnats in the sweet tea when I opened the spout. food on the floors. you could see the grime all over the tables and windows. last but not least one of the employees was scratching his nuts with his gloves and then tried to make food. the store represents the managers there. I promise you l, you do not want to eat here. I called the health department read more

This is NOT about food. This is about the terrible management yelling at their staff in front of customers. We have been here 10 mins witnessing her yell at two staff, getting off the comms and talking bad about customers the moment they hang up. I don't know her name and I am not from here, but her blue her just don't care Karen attitude is repulsive. Taco Bell, do better in hiring professional leadership. read more

Amazing food . Drive thru times were superb . Beefy Melt Burrito was juicy, Needed . Soft taco was good, also Needed . Got the wife some fiesta tots, she said was Crunchy and good . Will be returning regularly . Good service and Ambiance in this place . Recommend! read more

Taco Bell - Spicy Potato Soft Taco - Fast Food Near Me - Portage, Indiana

Went to Taco Bell last night, pulled up to the window and was told they were only taking doordash and mobile orders. Pulled into a parking space and made an order then sat for 15 mins. I decided to pull around the building to see if anybody else was waiting and saw that the 3 workers were sitting inside in the lobby. They were on their phones, smoking a vape and not preparing any food. I couldn't believe people actually could do such a thing lol. read more

My sisters quesadilla was completely raw; the cheese wasn't even melted. My chalupa had mayo in only one spot and when I bit into it I almost gagged and had to down it with my drink. The only good part about this is the drink selection, which is really hard to mess up. I would not come back here and I would not recommend this Taco Bell to anyone coming by. I hope their food gets better in the future. read more

Taco Bell - Drink - Fast Food Near Me - Portage, Indiana

Went there tonight, they were so slow. I got the wrong item, went inside and asked for the correct item and when i got home still had the wrong item( should have checked again). waited inside for 5 minutes and no one even came up to check on what i needed, I had to yell at someone for help. They need new Managers!!! read more

This place is ass. We payed 30$ for our food and only got two napkins with our order. We honestly could've eaten cheaper at Panera. read more

Taco Bell - My nuts. - Fast Food Near Me - Portage, Indiana

Would give zero stars if I could. Just went through the drive thru and waited 20 minutes with no response before driving by the window then the dining area. No one was in the back but two girls were hanging out on their phones in the dining area. Went to McDonald's instead. read more

Literally the longest most RIDICULOUS wait times. So sick of it; will be going to a different location for now on. It never gets better. Honestly this location should just shut down. read more

Stopped by for what we thought would be a quick snack on our way home. Oh. My. God. We have been waiting over 40 minutes in the drive through, there were only 3 cars in front of us, and we STILL have not yet gotten our food. We paid, they took our money, and just walked away. Then about 10 minutes later (I wish that were an exaggeration) someone else came back and asked us what we ordered. We told her and she said "no, you ordered..." and rattled off someone else's order. We explained that we had already paid. Then she shut the window and yelled to someone else and walked away. No one came back for another 10-15 minutes. Now they have finally handed us our food and not a single apology about it literally taking 52 minutes from start to finish. 52. Minutes. Next time we will drive to Chesterton and still save time versus going here. read more

I was starving after a long day at work. I went to this Taco Bell at about midnight, and honestly I expected sub-par food. This was probably the best Taco Bell I've ever had! Not greasy AT ALL, hot meat, cold fresh veggies & cheese... and this was during the late shift! Also, they were very fast and friendly. I read the negative reviews below, so all I can say is maybe they learned from their past mistakes. My experience tonight was great! read more

This is the worst Taco Bell in Porter County and the most consistently bad Taco Bell I've ever been to. Not only do they have trouble grasping very small orders, I've had them forget to put cheese on my nachos, I've gotten stale Fritos in my Crunchwrap slider, they've forgotten to give me napkins, once I received a burrito with a finger nail puncture mark through the wrapper and through the burrito. Every single time, something is wrong. Do yourself a favor and go to the Hobart or Chesterton Taco Bell. The Portage Taco Bell is the worst! read more

I just paid 17$ for 12 trash tacos or should I say lettuce tacos. Did they just hire someone who doesn't know ratios? I knew going in that it was going to be a crap meal anyways, but not a dumpster fire. read more

I gave it a 1 Star review only because I couldn't give it a negative rating. Absolutely the worst fast food restaurant in Portage. It takes forever and a day to get a couple of tacos and a burrito. Once in a while I crave a little crap food and force myself to go here only to have an hour of my day stolen from me. read more

Wow nice staff but omg 6 people in the kitchen one in the lobby only 4 customers and the wait is un real I was first one in line and my wait was 6 minutes for a taco the other 3 had to wait for at 20 minutes I don't get it read more

I don't eat fast food often, but I have come here a couple times after working late night. I can't speak for the day time, but the team that works nights is great. They are super pleasant and polite. The food was decent for fast food as well. I would recommend to anyone needing a late night snack. read more

I got my tacos and I couldn't even eat them because the shells were crushed when they handed me the bag

Seriously this place needs new management waited 20 minutes for a taco and a burrito. The staff is very unprofessional not care about the customers, also there is more horse playing than work done while the customers are waiting for their meals. This franchise needs better management a non toxic one. read more

My experiences with this location have been mediocre at best, and insufferably annoying at worst. They like to put the crunchwraps in the bag upside-down so that all the tomatoes spill out where the folds are. My tacos are always soggy. The caramel apple empanadas are usually cold, and last time I went there, the girl working the drive-thru window was too busy gossiping with her co-worker to remember to give me my beverage. ALWAYS CHECK YOUR DRIVE-THRU ORDERS AT THIS LOCATION, and if you have to hurry to get anywhere (like work, in my case, when they forgot my drink and I was half way to Merrillville by the time I noticed) take a pass on eating here. They're pretty slow. read more

I ordered a 7 layer burrito, and 2 loaded grillers. Got home looked at the food it all looked like crap burnt tortillas and hardly anything in my burrito. So my fiancé went back and complained they just took the stuff out of the grillers and burrito and just put it in a new tortilla! My burrito had was so small and had the tiniest amount of guacamole.. I've never had such a crappy experience with Taco Bell and I will not be returning to this location. read more

I should have paid attention to the reviews of the place, but after a very rough day, I just wanted some tacos. I went inside and planned to eat them at the table. Upon entering the building I noticed that there was no air conditioning and it was extremely hot inside, so hot that it was hard to breathe. I ordered my food to go. When I got my food I walked over to get some sauce and all the sauce trays were empty. I asked them for sauce (as I won't eat tacos without it) and shockingly enough, they claimed that they were entirely out of sauce. I will not be back and I highly recommend that no one else ever go here. read more

This place is filled with morons. I sent in an app order and it took them 30 minutes just to see it. Didn't apologize or anything. There were 11 people working at the time. Drive thru packed and they were all sitting on their ass. Worst Taco Bell I have ever been too. This has happened more than once so it wasn't Just an off day. It's lazy staff. read more

Man, this place needs some SERIOUS staff training. My husband and I stopped off the highway SPECIFICALLY to drive to a Taco bell (which was quite a ways off the highway) We are vegans... so Taco bell is the thee only option for us when we have to "eat on the road" & we are eternally grateful for it....but these folks who work at this location do not know the menu AT ALL! So....our "go to" order is Crunch wrap Supreme "fresco style" (which mean take away All dairy (cheese & sour cream) and we substitute meat for black beans and rice....this woman didn't know what a Crunch wrap was???? , I had to explain it to her and she couldn't figure out (after many minutes of searching for it on her Computer menu) how to take off the meat and add black beans and rice...she was finally able to find a button that subs black beans for pinto beans. Then!!! (This is the best part because she actually was a very nice girl and she was very apologetic about being so clueless) she assures me that the cooks are total veterans and they know the menu very well....after I get my order and my husband and I start eating..."our crunchwraps" we come to realize that they have zero crunch in them (the tostada shell) so...it was just a glorified burrito wrapped weird!!! What a freaking joke!!! It's called a crunchwrap for a reason... and the crunch is the best part. So....in conclusion, the folks in freaking Nowhere'sville lndiana need to sharpen their skills, it really is not difficult....pretty brainless in fact Get . A . Clue . read more

Poorly trained staff, extremely slow service. Went through the drive through and the same 4 cars sat waiting for their food for 5 minutes. I ended up leaving with no food because i could not wait any longer. read more

This is by far the worst restaurant of any kind I have ever been to, and they are very consistant at being bad. First off, the inside is gross. Its dirty old and falling apart. Then, its almost a guarantee that you will wait in line at the drive through for 15 mins. And to top it off, they almost always screw up at least one thing in your order or if nothing else, make it poorly(barley any sause on somthing that its a main feature of the food). Its constantly been this bad for atleast 2 years now. It's worth the time to drive down the road and go to the Hobart one. read more

Terrible customer service. Really not much I can say. Have given them several tries. I go to the one in Ameriplex now. Much much better.

This location is notorious for forgetting items at the drive thru. I can forgive an honest mistake. But it happens OVER & OVER again, month after month. I have let management & the corporate office know about the problem numerous times. I have never been contacted nor has the problem been rectified. My choice now is that I DO NOT go to this location. I suggest that if you have experienced this poor service to take your business elsewhere. Maybe they'll finally get the message. read more

This Taco bell is a combination Pizza Hut/Taco Bell. Yesterday, my fiance and I went through the drive thru; I had the intention of ordering Taco Bell, he wanted Pizza Hut. I attempted to place his order first, I was quickly told, "We don't have any Pizza products". Now, i didn't see anywhere on the menu (that I could see) that they were sold out, or out of Pizza Hut. I jokingly responded, " A Pizza Hut without pizza?" to which I was snidely told, "There's a Pizza Hut down the street." Ok, that is true. But a. you are a restaurant that sells Pizza Hut. At the very least you could apologize for not having pizza, and mention the Pizza Hut down the street. I felt the attitude was rude. It came across as, "we're out of pizza, don't like it, go elsewhere." Which is what I did. I didn't want Taco Bell after that. Which some may argue, is actually a good thing. In any event, after the poor customer service, I won't be going back. read more

This place sucks. The floors are sticky, tables dirty, toilet seats covered in piss, ice machine empty, garbage cans over filled, took 15 minutes to get food after waiting 10 minutes to even order because everyone wanted to pretend like they didnt see me standing there cuz they didnt wanna do their jobs. I ordered medium drinks and they charged me for larges. Also, the staff was rude as hell and acted like it was an inconvenience to take my order. They looked at me like "how dare you think you can just come in here and order food." Never going here again. Ive been here four times and every single time it is the same. read more

This taco bell is terrible. This is not an exaggeration. In the last 6 times I have gone to it, (why I keep giving it another chance dumbfounds me) they have blown it. here is the list of the last 6 visits. 6. ran out of almost all sodas, 5. ordered beef nacho cheese chalupa supremes; got gordida supreme. 4. ran out of lettuce. 3. ordered a grilled stuffed steak burrito; got a beefy fritos burrito in bag once i got home. 2. waited 20 minutes for my food and there were only 3 cars in front of my. 1. ordered chalupa supremes; got 2 cheesy gordita crunch instead.... Here is the simple fact, however that new manager is has no idea what the hell she is doing like training a new staff on the night shift on a friday night, how to manage inventory orders, or even how to manage a kitchen to make sure at the very least the right orders go out. if her bosses had to cents, she would be sent back to training at the least if not fired. sorry taco bell, but i wont be going back there anytime soon. read more