Good tacos this time but little fried bits were to be sweetened with sugar and cinnamon .. a dusting that made these morsels a blissful bit of heaven. But no.. sadly, the cook forgot the fine powder dusting of sweet, sweet sugar. Forget about the Fiesra Veggie Burrito .. it's a mash of beans, and even bits of tortilla shell. Slow ... SLOW service. Never can get it quite right. Perhaps Taco Hell corporate can send a crack team of professionals to iron this baby out. read more

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I went today after seeing so many complaints on facebook after they opened. I decided to see for myself. Well my experience was fantastic!! The food was hot and fresh. The service was excellent and frankly super efficient. And I am extremely pleased. And think they have been able to turn things around d after struggling with a new crew. People just aren't patient anymore to give people grace. Congrats Taco Bell you're doing great!!! read more

I used the app for my order in Prineville Oregon. I ordered in addition to the regular items, several add-ons with *on the side* checked. Worker said they don't do sides; she added them to the burritos/chalupas/tacos. Not everybody wanted that in their dinner. I tried to show her the * on the side boxes I checked. She said well, she's never seen the app. Would be nice if I'd at least gotten my large drink that I paid for. Wont be back. read more

Taco Bell - *On The Side add on in app menu - Fast Food Near Me - Prineville, Oregon

absolutely the worst Taco Bell I've ever been to, the employees are the worse people friendly employees on the planet. every time I've ever been there it's the longest wait, you could take a nap in your car before the order of two tacos is ready! I could be to Taco Bell and back in Redmond 1/2hr each way by the time Prineville can have the order ready read more

Their time could improve. Waiting 30+ minutes for fast food isn't ideal. I've had to decline and unassigned from DoorDash orders because the wait is so long. I've tried giving it a few chances but it doesn't change. read more

There is either horrible management on staff or a incompetent owner but either way this location is utterly unacceptable. The lobby is closed "why? Who the hell know" and the drive thru is is the slowest I've ever seen. The staff have no customer service or personality and the food is served sub par. I totally get it, it's fast food so one shouldn't have high expectations but seriously there should be some pride in your business. This place is absolutely void of any kind of pride or professionalism. read more

The lobby is closed, there are a minimum of 8 people working at the current moment. We ordered a craving box, 2 tacos and we've been waiting at the window for 45 mins after already paying. This is absolutely insane and the worst fast food service we've ever had. No apology and when I asked at the end why it would take so long for our food I was told "Then leave" I will never go back. read more

So I go through the drive-thru not only did I have to wait 30 minutes for two crunchy tacos but they were made completely wrong and one of them wasn't even a crunchy taco it was like a chalupa or something so I asked to speak with the manager and I'm greeted with this unkept looking person that literally smelled like a bottle of vodka I'm like from the window to my car can literally just smell booze I don't know what her name was all I know is that she was a female but I was just blown away how can you expect any kind of good service from a place like that when your manager comes to the window smelling like booze read more

Horrible location, they can't even keep their doors open because they can't handle a dinner rush. All staff is rotational by season and it doesn't matter who's working. I've been around cattle that has better work ethics and drive. Not to mention I be overheard employees stat to customers that half their product is expired or rancid and they still use it in your food. I vote to Replace them with in n out read more

Two people working the entire place. Over an hour to get food, and it wasn't even close to being correct. "Hey business owner, maybe get off your butt and come down and make some tacos, because you obviously don't care about your own livelihood." This place is atrociously bad. read more

They are not good any more the burritos ate full of lettuce ,sour cream not much else The one in Prineville Or sucks don't waste your money read more

I am disappointed 9/10 going thru this location. Very few options in this town. However, 40 minutes in a drive thru is not fast food. Every stinking time!l read more

I wish you could give a negative number. General manager needs to understand what manage means. When your short staffed and syroll in whenever. Very Rude and power trip woman. Waited over 50 minutes to get food that was paid for. Short staff not customers problem but customer service is your Job. Food good management horrible not sure owners know what is really going on. Want mexicam food go somewhere else Management and staff at Taco Bell don't seem to have that concept down. I'm my opinion ​ read more

If you have an hour to kill waiting in line for drive thru food be my guest, I understand times have changed but this needs brought to attention, there has to be a better way of speed and service! read more

Hi Folks I am a local Prineville resident and in the past I had some rough experiences there, the last rough one was around the time they got a new Manager, well, I left upset and when I came in a couple of weeks later the Manager bought my meal, I was blown away, anyway the food is the best now of any Taco Belle I have been to in a long time, sometimes the drive through gets hammered but it is because the food is so good, so I will wait when that happens, every item is Meaty and NOT Lacking in Taco Bell goodness, I have to say a friend of mine long ago owned every Taco Bell in Oregon, and the food here is as GREAT as I have ever seen. I am headed down to try the Breakfast Burrito/grilled. Red Pillitson. read more

Worst Taco Bell ever, I've been here a handful of times, I had a 45 min wait and they got my order wrong. I would rather drive into town. At least I won't be angry when I leave. read more

Food is hot and good, (if you like Taco Bell). Service is friendly and fast, even for teen-agers. What more can you ask? It's Taco Bell.

they are so slow it's ridiculous. everytime i come here it takes 40 fucking minutes a taco shouldn't take that long

Are you open or closed? WTH takes so long? You are serving one customer at a time through the drive-thru. Your dining room is closed. I spent 20 minutes in the drive-thru and there were only 4 vehicles ahead of me. read more

This place is complete trash, do not order here they will get your order 100% wrong and won't remember anything. came through here and ordered a taco & they forgot it. already home with no food pissed. I mean you can definitely still order here but just remember they're all dumb as hell read more

It's good. Tastes like taco bell. Food was fast. It's fast food. Protip : cheesy potato burrito is the dankest shit read more

Went through the drive through, ordered 8 things. Got 4. Told them we were missing 4, they gave us 3. Then I had to say We are missing another one. When we went to eat them they were so messily put together and NOT EVEN THE RIGHT BURRITOS. How hard is it? Also, why does EVERY taco bell ask what sauces we want, and NEVER supply it. Absolutely ridiculous. Every time I come here my order is wrong. I wait in the drive through and check every time and sure enough... it's wrong. Come on taco bell!!! You used to be my favorite! read more

Day Manager on Friday, June 10, 2016 could use a major attitude adjustment. Drive in speaker was fuzzy and I overheard driver in front of me complaining about their not hearing him correctly, etc. and when I pulled in to place order the gal's delivery was so rapid, you literally could not distinguish separate words. I asked her if she could slow down as it was impossible for me to follow. She deliberately and sarcastically slowed way down. I did not appreciate it, but was shocked at the dressing down I got from Manager when I pulled up to window to pay. More than someone having a bad day, her reaction was so over the top I was grateful she did not have a gun. Cashier was mortified as was I. read more

The store is clean and quick and I'm so happy to have the fun tasty food as part of the eclectic mix here in town!

They close way before their posted closing time. They are supposed to be open until 11 but I got there at 1030and they were closed. This is the 3rd time in about a month. read more

I frequent this location several times a week, both late evenings (9pm) and early morning (8am). The regular week day staff knows me well. The only complaints are that the soda dispensers (drive thru) need to be cleaned more often. (I can taste it when they are dirty.) And a increasing amount of errors on my orders. The different shifts also prepare and ring up the (no longer on menu) beef burrito differently. Some will do a chili burrito with no chili sauce (I know how this is made and this is the cheapest way to order it.) Most prefer to charge me a bean burrito (1.49) with double beef prices (2 x .80). I do not order it at all anymore and frequent the place less now. read more

Stood at the counter for about five minutes waiting for someone to take our order, but no one was there and the ones who were putting together orders, including the guy doing drive-up, just ignored us. So I got one guy's attention and asked if someone could take our order. He shouted at someone towards the back of the kitchen, so I thought that would do it. Waited another four-five minutes. Nothing. They were busy filling orders (drive-up, I assume), but we were the only ones inside the restaurant. Just as we decided to go elsewhere, a girl with a sling on one arm appeared and I told her how long we had waited. She said sorry. No explanation. We left. Disappointed. I gave this review a couple stars because I've eaten here before and there was not a problem. read more