This place needs to close these are the worse people whet there to eat lunch eat lunch no one would take order no one was working just standing around ask someone if they could that my order they said to use the kiosk I told them thats not my job and if had to do there job then I need to get there pay . Sorry place to call a Restaurant read more

super awesome sauce this dude named tyler gave us free cinnamon twists because there was plastic in my food, but the workers are so chill and super funny!! read more

Taco Bell - Fast Food Near Me - Springfield, Tennessee

The service here is terrible. They got my order wrong tonight and I went back around the drive thru and nicely explained how they left an item off and the girl at the window was extremely rude about it and was telling me that they don't sell that item anymore, then proceeded to tell me I didn't even order it. I showed my order to them and they still continued to be rude and not even give me a substitute for the item. I normally have a great experience here but what I experienced tonight is just wrong and terrible customer service. read more

Taking cash and not Returning correct change, Told the safe is Broken and it is to Much work to go get change. Nice just short change the cash customer! read more

The service here is terrible. my work ordered catering in the morning. Then, I get there and they hadn't started. Didnt apologize, just gave a lame excuse. I ordered coffee here twice. Same exact thing and one was iced, one was hot. It also took 15 minutes for a coffee. read more

1 star is being generous. I've never been to such an incompetent Taco Bell in my life. I'm surprised I've given them as many chances as I have, but next time I decide it's a good idea to try again, I want someone to shake me and bring me back to reality. This location messes up my order every. single. time. They are regularly closed during normal business hours. And I have seen employees lock themselves out of the building when running orders. Don't waste your time here. read more

this taco bell is bs your pay for extra stuff added they charge but don't put it on they take forever they speak disrespectfully they all around seem like they don't care about there jobs read more

dear taco bell, yall only gave us two cheesy roll ups...we ordered five. do not go to this taco bell.. they are bogus. read more

I think the total time for me to pull up in the drive thru, order my burritos, and leave with my food was MAYBE 3 minutes! On top of that, the two burritos I ordered were mega stuffed, like way more than they had to which was a pleasant surprise. This location is awesome! read more

Not sure why there are so many negative reviews... my order is ALWAYS correct and the workers are always very kind and prompt. They are out of the Baja Blast quite often but that is probably an upper management/supply demand issue. They always offer the Baja Freeze to make it right. Definitely the most kind fast food staff in Springfield! read more

The staff were very rude. We went through the drive thru and our food was incorrect. They made us pull up and never brought our food out. I had to get out in the rain and go in. I spoke with the manager and never got an apology for my inconvenience. Also, the cooks were laughing stating "oh we did forget about that, oops oh well" in my face. I will never be back to this location!! read more

If y'all aren't going to do Carry Out take down the fucking sign saying you are. If its drive thru only then say that on your damn door sign or put a sign up a big sign out front. Done with you and when the shift manager looks at me and makes a "pull the door" motion but then doesn't come unlock it when I do and doesnt open... then screw the whole lot of you. Will not return even after COVID. Thanks Taco Bell for being there for your customers as usual. read more

Don't eat here if you want your order to be done right. if you want most of the food you order,don't eat here.if you want what normally comes with your food don't eat here. if you want to be wrung up completely wrong and eat some nasty ass slung together.. incorrectly made slop then eat here. Every time you go here they will fuck your food up!!!! read more

Warning, Taco Bell Springfield, TN has an employee not returning credit cards thru the drive up. Then going across the street at Walmart making changes until account in drained. Management was advised Three hours after it happened wouldn't look at video to try and catch employee. Management didn't care are help. read more

Newly remodeled. The food is usually good. The tacos with the Doritos shells are to die for.

Waited 40 min in drive thru, was stuck as there was no way to pull out. Order was wrong, rice in cantina bowl was not fully cooked and crunchy. Terrible service from employees who don't care. Been back since hoping for a beter experience, not any better :( read more

This is the slowest drive through I have ever been in my entire life not sure how this survives why people continue to come back here read more

Taco Bell - Fast Food Near Me - Springfield, Tennessee

STAY AWAY... I'm only giving this Taco Bell a one start because I can't give a negative star. We went at 10:30pm lobby close drive through only. Order was wrong. We ordered 3 #10 and 1 #11. I'm still trying to figure out what we got. The food was cold like it was cooked hours ago. If you had lettuce it was wilted. The taco shells were suppose to be hard shell but they was busted up and so soft like the food was prepared hours ago. Definitely was not freshly cooked. Absolutely the worse Taco Bell I have ever been to. Absolutely Disgusting and disgraceful to serve food like that to the general public. I hope my family don't end up with food poisoning. read more

Taco Bell - Fast Food Near Me - Springfield, Tennessee

I'm scared to even look at the rest of my food if this is what my cheesy gordita crunch looks like. Was it that hard to melt cheese? You obviously weren't too busy because the building is being remodeled so there's nobody in the interior waiting on you and there was only one car in front of me in the drive-through read more

Taco Bell - Cheesy Gordita crunch - Fast Food Near Me - Springfield, Tennessee

Slow, slow and slow! Drive through takes forever. It's quicker to go apply for a job, get hired and just make it yourself!

Very bad experiences the three times I've been there. I had to stay in line today extra long for them to then give me an incorrect order. Will not be coming back and encourage others not too as well. Unless you want the wrong food and slow service. read more

Worst taco bell in the United States. Slowest drive thru and poor attitude by the staff. Went to dine on supposed to be open until 11:00pm we arrived at9:30pm. They were closed no sign posted or any notice. Said they didnt have a drawer upfront and no one to work! Manager said he was just doing his job. Find another option if you can or make tacosat home! read more

I went there on a Thursday night and they ran out of beef! How do you run out of beef at a Taco Bell! So I asked if I could get a discount on the chicken tacos because they were out of beef and they said no. They weren't even offering coupons. The people at the drive thru were fighting with each other as I got my order. If my kids didn't really want tacos I would have left. I am not going back to that Taco Bell ever again. I plan on calling corporate. read more

We are here now. Very dirty! The drink bar is filthy and has not been cleaned in hours. All tables dirty, got a gift card for this place. Walk out of the WhitE House location first for same reason. This restaurant is going down hill. Keep driving don't stop here, read more

Went through drive thru twice for 3 soft taco supremes and 1 burrito supremes only to have the orders wrong a rude manager and really cold tacos and all got said well its cold because they sat it at the window while someone cooked the burrito supreme!!! I work fast food and I know this is not how you do a customer!!! read more

Worst Taco Bell I've ever been in and I know they are fast food and not some fancy place. Been several times. They never have any ice in the machine out front, and the beverages are flat or stale. The trash cans are running over and the service is slow. Won't be back. I can only imagine how they prepare the food. Really don't want to think about that. read more

How much intelligence does it take? I ordered 3 soft taco supremes for my girlfriend with no lettuce using the Taco Bell app. I double checked that I requested no lettuce. Yes, I probably should have checked the order before driving the 6 miles home, but I didn't think they'd get the order wrong AGAIN. And these people want $15 an hour? read more

Didn't want to leave 1 star Too freakin slow in the drive thru.... 35 minute wait for $10 worth of food.

Zero stars should be an option. I have began going inside just to ask the wait time. Seriously you can go to a sit down restraunt and receive your food faster than you can their drive thru. My son and i sat for 45 min after placing our order at the microphone and completed his science project model while waiting. Headquarters really needs to step in,clean house, and rebuild. Worst reatraunt by far in the Springfield,Tn area read more

No Ice for the third straight week..... Really? Come on Taco Bell you're better than that

If i could give zero stars i would! This place sucks. I know you cant expect too much intelligence from a fast food restaurant but a little care for the customer would be nice. I will not ever go back! read more

this resturant sucks i got a cheesy potato burrito with extra potatoes and there were VERY few potatoes and they were all HARD AND BURNT!