The food quality isnt the best but surprisingly the staff is better than most fast food places in the area.

Let's begin with. Repair the soda machine. Keep an employee present near the front area to kindly refill our beverages since the machine is broken Let's strive for quality control next A dirty rag was dropped in our bag of food!! Why do all the employees treat us like we just ruined their day by ordering food? ‍ read more

Taco Bell - Dirty cleaning cloth - Fast Food Near Me - Tampa, Florida

Not bad, Taco Bell! I expect trash when it comes to Taco Bell, but I found the remodel they did to be pretty nice actually. It felt clean and the bathroom was pretty decent too. The food was still your typical trashy Taco Bell fair, but it was serviceable. Overall I'd give it a 2.75/5 or a C+ read more

We have a DoorDash order and it was a quite large order, we were missing a handful of things (understandable it was a large order) except for the fact that a rude lady answered the phone claimed that she made the bags herself and everything was there. The was in fact a churro 3pk missing, Cinnabon 12pack missing, and burritos plus made a couple of modifications wrong. We were just trying to figure out what to do, she hung up a couple times and yes the call failed another time (service issue) but she kept claimed that SHE made it all correctly and that it was ALLLLLL there but it in fact was not all there. Understanding but rude and that's all I have to say, a little respect would've been appreciated. read more

The food and service were excellent! Hot food, loaded, special order came out perfectly! Pleasant kind staff, even during a busy time. Great job! read more

Steak cheesy melt Burrito was what I received instead of Steak Ranch Burrito. Worst tasting thing I have eaten in over a year. I couldn't even get my Service Dog to eat the 'steak' I cleaned off with water and a napkin. Dining Room is filthy! The Manager tried to be helpful to compensate for the rude front counter person that was on her phone instead of attending to the customers. The Manager trying to be helpful was the only reason I didn't make them redo the order right and that I thought the person with the bad attitude (who was taken off the counter by the Manager) would do something to the food if I asked them to make what I ordered, I am 73 and didn't know how to use the kiosk, which visibly annoyed the counter woman with the bad attitude. I ended up throwing in the Trash, what was supposed to be a Steak Ranch Burrito (but was that awful liquid cheesy stuff and a bunch of hard chips on a tortilla) with that awful liquid cheesy stuff covering 5 tiny squares of what was supposed to be steak. I The unsweetened ice tea was good. read more

Customer service on the night shift is absolutely horrible ! Order taker charged me for supreme tacos and got no sour cream on tacos something so simple could not be done correctly because the worker was too busy having an attitude to focus on the task at hand ! read more

If I could give this place a ZERO star I would. I order two tacos and pay cash $50. They don't even have the changes for me. And it's just look nasty for some reason. Would never ever return back here. Go somewhere else. Workers have nasty attitude ! No thanks! read more

If I could rate them 0 stars I would. Their customer service is down right ridiculous garbage if must describe it. Come in to pickup a delivery order and waited over 10 minutes no one acknowledged the fact that I was there nor did anyone come to the front to see. The employees were cursing and playing around instead of doing their jobs. Corporate really needs look into their restaurants and it's employees. I know that I will NEVER come back to this location not even for a delivery order. read more

Whoever the owner of this store is needs to shop the store under cover. So you can see how your employees treat your customers. If this was my store, I would close it down, fire every person in there and start over from the ground up. The employees here are the most horrible people I've ever dealt with in my life I used to like Taco Bell but I don't think I would ever visit this place again especially with the nasty employees that you have. I don't recommend this restaurant to nobody probably wouldn't be a good idea to eat there. There is zero ambiance What A Dive and to the employees sorry you are bitter at life read more

Neighborhood Taco Bell for drink and snack. I have never use their food for meal. But I do like their select item over Mc Donald for snack. I here mainly for the happiest hour soft drink. During 2pm to 5pm each day, the drink is a dollar. I usually get the Baja blast freeze. They do have other choice like the pomegranate water, other flavor of freeze. Taco Bell generally is healthy choice than Mc Donald in the fast food chain. I remember an old futuristic movie "Demolition Man" shows the only surviving franchise in the future is Taco Bell. The movie shows the people with healthy living and change society and the Taco Bell is the high class restaurant. Imagine that is all we eat in the future??? I also like their snack for the crunchy taco or the steak quesadilla. Love the steak quesadilla here. If they can only using just the Swiss cheese, I will know at their door often. read more

Taco Bell - Baka blast freeze. - Fast Food Near Me - Tampa, Florida

I drive and deliver for Uber Eats. Every single time I go to this location the service is slow, the employees ignore guests in the front and roll their eyes when you say hello. I'm picking up for so and so. I've never seen a more poorly managed establishment. I will start declining this Taco Bell! read more

So why is it 10:15 PM and the Taco Bell employee via drive through tells me that they only have hard tacos, soft tacos, and a wrap (I don't recall what kind). What in the Ghetto?! They may as well close for the night. The entire menu is depleted?! What's happening with service these days?! Close the damn store. Use common sense. Who in the heck drives to Taco Bell for a soft or hard taco?! Meanwhile, the line at McDonald's is off the chain. SMH. read more

After spending $100, the General Manager for 17402 Dona Michelle Sr. Tampa FL, 33647 813.631.8699, lacked friendliness and was extremely rude, snappy, and had a pissy attitude. There are't enough words to explain this situation, because had I not been a Christian. She would have been read like a book. She definitely owes me an apology. She also refused to let me know whom I was speaking with while speaking with her, but elected to make it known that she is the GM. All would have been well if she offered clarification without the attitude and tone. She was extremely off kilter to be a GM. She needs customer service training. read more

Terrible customer service. Employees will mess up and argue that you said something completely different from what you ordered. Everything is always out. I always get diet instead of regular. They will not serve a certain food if they are too lazy to prepare it read more

Terrible Taco Bell! Late taco night after moving in to new home. Son was excited about getting an Xbox offer on a Pepsi cup there at Taco Bell. Went to the drive-through, they said their credit card machine was not working and they would not take any bills larger than 20. I'm a petite mom with a kid, and They sent me across the street to the liquor store to get change. Of course I did not go to the liquor store and drove a distance to get some change, came back and they forgot my drink. Waited for the drink, and got home with the Pepsi cup. The code for the Xbox contest offer had already been used. Extremely disappointing and mad that they would do that to kids.. not to mention, they were working with no gloves on, and only put the gloves on to take money from the window. Oct. 5th, 2020 11:30pm read more

I ordered a taco. No lettuce no tomatoes guess what I got lettuce. I ordered a grilled steak burrito no rice, you guessed it I got rice incompetent yes read more

Horrible employees probably spit in your food, the amount of times I've pulled up and literally left because how rude these people are it's so funny read more

Zzzzzz! Oh sorry, I passed out waiting for my order. Took ~20 minutes to get my to go order and when I finally received it.... It was missing two items. I wish I could say they were extremely busy; however, we were the only ones there. The food was, well Taco Bell. Friendly staff but be prepared to wait. read more

When you ask for certain things They just misplace the complete order and don't even listen to people on what they we're ordering I asked for chalupa craving box and never asked for substitute of meat with beans Sierra might with no ice and it's literally full of ice And when I try to call they just keep cutting the call Worst way of retaining customers.. read more

maybe if this place that I have so many good deals I wouldn't be going so often. But the problem is they have so many good deals and I like to go every so once in a while. The food taste very good and it makes my wife happy and if you make my wife happy I am happy and if you make my happy stomach happy I am happy. read more

Worst Taco Bell ever. I been here 3days in a row and they are NEVER open. On the door it says open from 9am-9pm yet it's closed. I called to get an answer and the woman who picked up had an attitude and was disgusting and rude. I asked why aren't you guys open and she said "we just aren't open" what kind of fucking answer is that ? I asked again WHY aren't you open and she hung up on me. Ratchet and ghetto I'll say. Won't ever give another dollar to Taco Bell again. read more

Taco Bell - a view of a taco bell from inside a car - Fast Food Near Me - Tampa, Florida

Two stars is appropriate for this location. SUPER slow, to the point that cars were driving off without making it to the window. Girl at the window got salty when I asked for extra hot sauce and wasn't friendly. My order was wrong also and the soft tacos were cold to the touch. Their dining room is currently closed so not sure why they are so slow. Keep driving if you are in a hurry or value good service. read more

Terrible service. Waited for someone to answer for 10 minutes. The order was placed so I didn't really had to talk to the guy. So after 10 minutes since none answered I drove up to the window. The guy was super rude and told me to wait at the speaker next time. Well just so you know, I Did, for 10 minutes!!!! You didn't bother to answer! No costumer service whatsoever! This was at 10:25pm on Tuesday (13 Apr). In case anyone bothers to handle this rude guy. read more

Taco Bell on Dona Michelle Dr Worst service I have ever received at a drive thru. On the way home from driving around watching fireworks, last night we stopped at Tac Bell. Being that we were the only car in their drive thru, we figured this would be a quick process, boy was I WRONG!!! We ordered our meals, and received a total. Realized that the total was really low so at the window we asked the young lady to repeat the order. She did, my fiancé informed her that the he also ordered a #8 meal. She then tells us we would have to drive around and place our order again. WHAT?!? My fiancé looked behind us and was like are you serious we are the only ones here. We ask to speak to the manager and she came to the second young lady at the register but not to the window. The young lady informed her that there were parts of the order not heard and we wanted to order it. She did tell them to take the order but not before she exchanged words yelling at my fiancé from a distance. She tells us that "yeah we will get your food but you gonna have to pay" with a major attitude. THAT WAS THE PLAN WHEN WE PULLED INTO THE DRIVE THRU LADY!!! If your employee were working on taking orders, instead of playing on their phones and flirting with the guys in the area behind the store firing fireworks, we wouldn't have this problem. Worst of all the food was cold. NEVER GOING BACK THERE! read more

I live in Tampa FL My local taco bell used to be the best. Since last year its been hit or miss Lately its been a miss. First and the biggest problem is there credit card system. Almost very time after 7pm the system goes down. So I call the manager and Basiclly that was a waste of time. No help. I had to go to the atm whick isn't to bad but more time out of my way. Second thing is they either give little sause or non. Like they tonight. Im sure this is also a waste of tine but I like to see then tey to do better or give discounts. Til i see a difference I'll be going out of my way to give bad reviews daily 17402 Dona Michelle Dr, Tampa, FL 33647 is the address read more

It's 11:45 on Friday the 6th and whoever is in the kitchen just made me the worst Cheesy Gordita Crunch I have ever tasted in my life and that is the only thing I ever order from Taco Bell because it's my favorite! The girl at the window was nice enough to ask me what kind of sauce I wanted so I said "the hottest-spiciest sauce you got" but when I checked my bag I noticed she just gave me "hot sauce." I know that they have diablo sauce I just don't like saying it because I'm Spanish and I know that means devil lol but still what kind of stuff is that? How are you just going to give me regular old hot sauce? At least the Cinnabon's were tasty! read more

I absolutely love Taco Bell. Heck I've probably been to one in every state. As a vegetarian in a fast food world, I'm used to places screwing up my order and not realizing it til I get home. This Taco Bell is so well versed in my vegetarianism and has never failed me. Great service, great preparation, great food chain. I love you TB read more

Don't bother using the online app to skip the line - food wasn't ready when I got there and had to wait another 15 minutes ...And the order was not correct Very disappointed read more

Worst experience at Taco Bell. Placed drive thru order, was told the display is not working, so I just believed the total they told me. They made me wait 15 minutes at the drive thru window. On receiving food, I asked for receipt and was told that printer is not working either. I felt all items were not there, so stopped the car and indeed two items from the order were missing. I went to the front door and knocked several times, they kept staring but did not respond. Went to drive thru again, and was treated very rudely. If that was not all, I came home and totaled the items I ordered on Taco Bell website, they charged me $2 extra. Not going back to this location. read more

Awesome Taco Bell service! Quick, competent, and one of the best quesadillas I've ever had! Maybe I just wasn't expecting it coming from a fast food restaurant that was attached to a gas station, but I definitely judged the book by its cover on this one! read more

This location had absolutely great service! The girl taking my order in the drive thru made sure everything was correct multiple times and remembered the sauces. They were very cheerful and I am very thankful. I will return. read more

The WORST Taco Bell experience I've had! It took 20 minutes to get 3 AM crunch wraps and an iced coffee. The little girl at the register was complaining that customers were going through the drive-thru, which was supposed to be closed, but there was nothing that indicated it was closed. No sign, no orange cone, nothing. This place was a nightmare! Rude, incompetent staff. When I finally got my breakfast, it was cold and those idiots didn't even give me the Cinnabons that I ordered, yet they certainly took my money. Why bother opening for breakfast when your store CLEARLY is NOT ready to serve??? read more

Service gradually gone down at this place. Stuff not grilled properly .. Food not packaged safely. This last visit they were busy talking while i waited for my order for 15 mins and wasnt all in there . I almost saw someone picking stuff from the ground and stuff in the bag.. Very disgusting... read more

Who waits 40 min in a drive through??? I would wait the 20 min for chick fil a... but Taco Bell? How hard is it to make a few tacos when everything is premise? Oh and they are out of half of what you ordered. read more

It's taco Bell, don't expect more than 3 stars of satisfaction. The new breakfast menu is abhorrently disgusting. Greasy, wrong flavors (why doesn't the waffle taste like a waffle!?), poorly presented and all around unappetizing. Stick to making food for drunks and stoners. read more

Please fire your drive through attendant asap. Worst customer service I've ever seen. She gave me a Sprite that was out of syrup. When I asked if I could get another made she told me "no pick another drink because she couldnt take other orders while changing out the drink syrup". It wasnt even the fact that she wouldn't do it she had a horrible attitude like I ruined her day by asking for a new drink. I'll never buy from here again. read more

Drive thru service Sucks! I asked for a plastic bag (drive thru) for my taco salad and the window person literally threw it at me! I looked at her as she slams the window & when she opens the window to literally throw me the rest of my meal! I was going to ask for mild sauce in a very loud obnoxious form but, I realized there were customers in the lobby and to avoid a problem, I just left it at that! I didn't want to stoop to her low degrading level. Geeze, people now days need to educate these kids, they need to leave their problems at home or whatever is going on in their lives!!! . Won't be going to this place ever again!! Left a bad taste in my mouth! read more

Very difficult to get your drive through order correct on recurring visits. Then you don't get your receipt so you can't complain to the company. read more

Took my money no food. I ordered and paid on the Taco bell website. When I drove there they were closed. This was Christmas eve. at 7:20pm . I returned the day after Christmas to ether pick up the order or get a refund . I shift manager had no idea what to do. After looking at my phone for 8 minutes trying to find a Taco bell number for me to call he gave up and said he would be back. I waited in the lobby for another 20 minutes and he never came back. One of the girls asked why I didn't call before I ordered trying to make me feel stupid. Now I have to contact my bank dispute the charge. I just wanted my food or my money back. read more