We needed to replace a cast iron baseboard along an outside wall in our bathroom. The base board…read moreunit developed a leak and needed to be replaced, so we called Santos Mechanical. Immediately they told us they could replace the baseboard. They provided us with several options. After choosing a baseboard, Santos Mechanical quickly ascertained the parts, removed the old unit, and replaced the new unit and parts. They worked efficiently, maintained a neat working environment, and completed the job with functionality and an excellent appearance. In addition to the replacement of the unit, our entire system had to be drained. After completing the replacement Santos Mechanical had to refill our entire system which has two different phases. They had to be in our entire house where they carefully moved furniture when necessary. They were very careful to cleanup as they went from room to room. They are very trustworthy and considerate of our home. The price was very reasonable and the estimate reflected the final costs of the entire repair.

Reliable, hardworking, honest, qualified, flexible, and affordable! Santos has shown up for my…read moreplumbing needs/ issues on multiple occasions and has always been able to resolve them promptly. He's great with communication and quick to respond. He's our trusted go-to HVAC technician.

They are my go to company. I've used M&M 5 separate occasions at 3 different properties. 2 were…read moreplumbing and 3 were heating/a/c service. Very professional and responsive. Techs were great. Bill paying online. Good prices. I highly recommend them

Dedicated service at a good value (as plumbers go...;-)…read more Needed the kitchen sink faucet set replaced after some years of service. Moen provided a FULL warranty replacement set (Moen rocks!) and Dominic the M&M guy installed this handily for a reasonable charge. Some months later there was an internal issue with this part as well as a number of house plumbing issues that I figured to address at the same time. Brandon and his other brother Brandon set about these other issues but noted that the sink needed a specific Moen replacement part. Meanwhile, they tackled the house pressure regulator, which had been a real challenge for a prior plumber for some reason. Brandon measured the outside pressure and matched this up so our showers were still able to provide the same oomph. This was the root problem to our "water heater issue" - which included relief valve output due to surges. Unfortunately, we still had to buy/install a new overflow bladder. At my request, they also checked all the valves under the sinks and toilets for operation and leaks to see if they needed their packing adjusted or to be replaced. Note: After years of non-use, the typical valve used has packing that can dry and pull back leading to a leak. You can simply tighten up the screw on the front to tighten the packing. If you do replace this valve - go to a better quality ball valve design choice. We also had a significant leak in one of the exterior hose valves - had these replaced with the newer long-valve design that places the shut-off point internal to the house rather than right at the handle. We had them switch out the other one to this, as this will reduce the chance of cracked pipes (and possibly a very soggy cellar) from freezing. Dominic returned and facilitated communications with Moen and eventually did a re-installation. Moen provided an assembly and eventually express shipped a WHOLE NEW faucet set to get this problem solved. M&M was kind enough to significantly discount the charges on the faucet troubleshooting and re-replacement.

Giving a shout out to this company. I had a shower installed a year ago. Was not happy with the…read moreoutcome. I notified them this year with my concerns. The installer and the manager came out to inspect what I was referring to. They replaced the whole shower ( excluding the doors). I am now very happy with the outcome! Very professional work along with the customer service! Make it Essig.

I requested a service appointment for my air conditioner- in February. They scheduled me for this…read moreweek, and waited until one day before the appointment to tell me it had to be rescheduled - AND they're scheduling out in august - how does that make sure everything is fine for the season? And never mind that I arranged MY schedule around them . This is not the first time this has happened with them - do you really mean to tell me that you already have emergencies scheduled in to August so you can't service my unit -which I purchased from you because you said the one I had was old and needed to be replaced. And forget actually talking to someone in the office - all you get is an answering service

SK came out and did a seasonal checkup on our AC. We're new to the home and area and found SK…read morethrough Yelp. They were on time, checked out the AC, added coolant and then took a quick peek at the furnace. They said both look good for the age (17 years) and should be good for a while. I had questions about rebates for heat pumps and he had answers about rebates, rough costs and advantages of the new heat pumps. He reiterated that we didn't need to change out our current equipment but if we feel it's important for environmental reasons there are good options. We'll definitely be using them going forward, and have a fall furnace checkup scheduled.

since 2018 Saki has done the yearly maintenance our rental property for $54. Last cooling season he…read moresaid the outside unit was near the end of its life, the unit was in the house when purchased. It''s a rental when it dies, we'll replace it. On the first cold day this winter he claims the heater is all rusted out in the exchanger and has to be replaced, along with the entire system because a new heater can't work with an old air conditioner. Our neighbor suggested we call their guy. He's been in business for 30 years. Needless to say, the heater was not rusted he showed me the unit was very dirty, the fan motor and wheel were clogged with dirt and there were two dead birds in the chimney. The outside air conditioner was only 10 years old. I'm convinced SK had never done anything other than collect their fee and try to sell stuff we didn't want or need.

A rep from this company came to my house to give an estimate for work. He told an estimated price…read morewould be forthcoming possibly later that same day or the next day for sure. Still waiting for the estimate one week later. It is clear the company is not interested in doing the job. I wish the company rep had told me that from the start rather than leading me to believe a price would be forthcoming and wasting my time checking for estimate. Poor customer relations. Needless to say, I will not be calling this company for any work in the future and do not recommend them to anyone.

From the owner: Reliable HVAC, Plumbing, & Electrical Services in Greater Berks & Surrounding Areas. We have you…read morecovered for all of your home services needs.

I can't say enough good things about this company. We moved into our new house in September and had…read moreno idea about the size of our propane tank, who owned it how any of that worked. Sheila was extremely patient with me and so helpful even though there was a possibility we were under contract with another company. She advised me what questions to ask what to look for and who to contact to get the proper information. I was so happy that we were not under contract with anyone else and were able to go with Elite. They deliver on time as requested and are very communicative with any type of billing information. We like them so much for delivery service we are setting up a service contract with them.

I've been dealing with Elite for about 8 years now. I've found them to be prompt, efficient and…read morereasonable in all my dealings with them. Three years ago we moved into our new home which was built in 1949. The technician came out to service the gas heater. He not only serviced the furnace but spent a lot of time explaining the system to me and how to make it more productive. He showed me how to adjust the old heat ducts to get more heat/cool to the 2nd floor of our Cape Cod style home. He even constructed a little "flap": out of duct tape and cardboard to seal the space where the filter in inserted. All this for no extra charge and with great patience. I highly recommend this company. The people and service is unequaled in my opinion.

Zane Miller was the technician from Comfort Pro who came to do the yearly A/C maintenance of our…read morehome. He also installed a WiFi thermostat for us. He called before he came and was very professional. We would highly recommend him.

Been dealing with Comfort Pro for few years. Always for most part had very good service on all 3 of…read moreour units under contract. On Sunday, 2/8/26 during the extreme cold spell we experienced an issue with one of the units. Seemed that maybe Comfort Pro was having an issue for on-call tech. Tech showed up and checked our unit, advising that it was functioning properly and did readjust the gas valve, and departed. I had another HVAC company respond to check the unit. He said he smelled gas and found that gas line from gas valve to the line leading to the burners was leaking. I took picture of the fluid bubbling up after he sprayed it. Tech told me that the leak could have caused a terrible fire mishap, especially next to the burners. He corrected the issue and the furnace is presently back up to proper heating condition. He said the burners may not have been getting enough gas since it was leaking. We will be calling Comfort Pro on Monday! Should have techs better trained for these situations.

Ron is always so timely, helpful, and very professional. He…read morerecommended exactly what we needed for our AC unit, and knocked out several different tasks during our visit including installing a smart thermostat, checking on our AC unit, and helping with a problem with our condensation line. I wish I would have had him tune up our AC when we first purchased our home! My parents have used him several times and he is always the man to go to! I highly recommend the honest, down-to-earth, and friendly team of Allen Air.

Connected with Allen Air through HomeAdvisor, Ron the owner called me within minutes. He came out…read moreon a hot Sunday Afternoon, root caused the problem to a blown up squirrel cage in the blower housing. Called back Monday morning from the part house, the part is in stock and will be arriving in an hour. Replaced the part, cleaned the compressor, checked the refrigerant, and tested the system. Ron is a very capable and knowledgeable AC expert and local in the Saugus area. It was a pleasure and would recommend Allen Air.

They are a big rip off. Charged $410 for a 10 minute job to replace $10 capacitor. Would not…read morerecommend. Don't use them. Stay away.They are a big rip off. Charged $410 for a 10 minute job to replace $10 capacitor. Would not recommend. Don't use them. Stay away.

Got a heating and air-conditioning system from B&L OTT. I liked it so much that I decided when I…read morewas ready for a whole house generator I called them and had them install one of those for me. The young men that work for them are extremely friendly and helpful they went above and beyond and anytime I have an issue, all I have to do is call them and they are out by the next day I would recommend them to anyone.