Swan Cleaners

Great place with quality cleaning. Charles, the proprietor, is kind and conscientious. My items…read morecame back in great shape. Thank you, Charles.

I think this is my first Yelp review but I feel compelled to caution others before trusting Saber…read moreCleaners (C and M Custom Tailoring) with your time, money, and clothing. I dropped off 4 jackets on Friday, July 3rd for dry cleaning (with one small alteration for a hole in a jacket pocket). I was given a pickup date one week later, Friday July 10th. I arrived the following Tuesday, July 14th only to learn my items were not in the store despite the additional 4 days. After waiting for the gentleman behind the counter to place a few phone calls to locate my order, I was handed his cell phone and spoke with who I can only assume was the manager. I was told the jackets were still offsite due to one of the jackets being identified as "at risk" of being damaged, if dry cleaned. I found it inconsiderate that no one bothered to call me before making the trip to the store to learn for myself but honestly, not the end of the world. I was asked if I wanted them to dry clean it anyways and risk potential damage, or if I would instead wish for them to leave that jacket out and be given "store credit" for the dry clean purchase of that jacket. I responded clearly to please simply return the jackets - do not risk damage - and we will figure out the compensation (wasn't thrilled about having store credit pushed as the solution as I use dry cleaning services maybe once every 4-5 years and certainly would hesitate to be a return customer for this particular business given the experience so far). He agreed and told me the jackets would be available for pickup the next day. I received a call the next day, Wednesday, July 15th that my order had arrived and is ready for pickup. I returned to the store Monday, July 20th where the manager accepted my ticket, hung my jackets on the rack for me to take, and began what looked to be the steps of issuing a store credit. During that time, I instantly noticed the jacket "not dry cleaned" was in fact damaged due to significant bleeding red ink from the patches onto the white fabric. I immediately pointed this out to the manager, who quickly became defensive almost to the point of gaslighting me that I should have expected it. To be clear: I was asked directly if I wanted to assume the risk of damage and dry cleaning it after they identified the jacket as a risk. I told them clearly "no" and now I can't help but wonder if they had already damaged the item and had hoped I would have said "yes" to free them of responsibility. But I will never know for sure. I was told "We don't know it's going to do that until we do it." So is it then my mistake that I trusted their expertise to know EXACTLY that? In fact, that would seem to me to be the point of the hesitation expressed in the earlier phone call. His tone was stern, defensive, and at times aggressive or belittling. I feel confidently that he had no intention of discussing the damaged item with me had I not forced the conversation, and he would have been more than content for me to walk right out his door unknowingly. I do not own a business, but I've been a patron to many in 30+ years. I would not have returned either way but wouldn't have taken the time to write this review had any consideration to me as a customer been given. A recommendation? How about a phone call when you noticed the damage, "Hello sir. We've received your jackets back and I'm very sorry to inform you that one of the jackets was damaged in the process. While these things rarely happen, you trusted us with your valuables and we at Saber take that responsibility very seriously. Please come in so that we can look over the jacket together and come to an agreement on how we can make this right. Your business is important to us." Instead, I was met with rudeness and indifference. Saber provided a cash refund of $27 for the dry cleaning, and that's it. Sadly, the damaged item is vintage and not easily or cheaply replaceable. Two of the other three jackets appear fine, including the hole in the pocket. A third, however, wasn't cleaned to satisfaction (will share picture). I immediately took the damaged jacket next door to Jones Dry Cleaning to see if it was fixable but was unfortunately told no. There are many, many dry cleaners in the Charlotte area. I encourage any curious reader to strongly consider them over Saber.

Leslie's Laundry Care

(5 reviews)

As a business owner and family of 5, Leslie's Laundry services were exactly what we needed. Having…read morea 24hr return of our freshly washed, dried, and perfectly folded clothes, allowed us to not worry about having to find additional time within our already busy schedule to complete this task. Plus they picked up and delivered directly to/from our house. Meaning I didn't have to lug any clothes anywhere! I would recommend this service to families, business owners, daycare centers, and everyone in between. Excellent service and very competitive pricing. Thanks again!

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Ruby Alterations & Cleaners

4.5

(87 reviews)

The staff responded promptly to my inquiry for last-minute dress alterations and confirmed they…read morecould complete everything within my tight timeframe. I brought my dress in the same day, and they had me fitted and out the door in under 30 minutes, with a pick-up scheduled right on time. I'm very pleased with my experience and will definitely use them again.

Got my dress altered a few months back. Forgot to post a review and came back. Pricing was fair and…read moreshe worked with me on the date I needed it by. Dress fit like a glove. So many compliments on it. 10/10

Miracle's Dry Cleaners

(1 review)

Been a client here for over a year, the quality of the clothes are always top tier with very…read morereasonable prices! Any requests I have on my orders always get fulfilled and I know I can trust them with my favorite garments especially the ones that need the most cleaning. They have clean everything from curtains , bedding, shoes, clothing, gowns and more and always with a quick turnaround. Would recommend anyone to come !

From the owner: Best dry cleaner in charlotte NCread more

Quick 'n Clean Dry Cleaning & Laundry

4.2

(17 reviews)

My jumper was returned to me damaged- strap ripped off. This has never happened with any other…read morecleaning service (and I send this jumper to the cleaners often), but still, I understand that sometimes things happen. When I emailed them about it, though, they did not reply at all. I even sent a follow-up email, in case the first email was just missed. No reply. That to me is where the very poor customer service came into play. Not only did they damage my clothing, but they don't want to acknowledge it, take responsibility, or even respond to my email!! Why would I EVER use them again?

Quick and easy with drive thru pick up and drop off. Done in a day and pricing was typical. Did a…read moregreat job on my husband's suit.

The Sunrise Dry Cleaners

4.0

(8 reviews)

I needed to have a shirt -that I had absentmindedly damaged while wearing- mended. I arrived as a…read morefirst time customer and was greeted in a manner that instantly made me feel welcome and valued. The interior is so well-designed, tasteful, and cozy, it feels like they should be offering massages too. I was apprehensive about placing this favorite member of my wardrobe into unproven care, as the alteration required a heightened attention to detail in order to restore its proper structure and original design. The owner assured me it could be done to my exact specifications. She even invited me to try it on so that we could be sure to get it right. I left my shirt and departed, accepting that there was nothing more I could do. It was in their hands, literally. Flash forward to this afternoon; I arrived with fingers crossed hoping for the best, and THE BEST is what was waiting for me. I tried it on to make sure I wasn't imagining the results, and standing in the mirror in the dressing room, my face lit with pure joy. It is so refreshing to encounter this standard of workmanship. This weekend, I will be gathering all the items of clothing in the house that require mending, and they will be placed in Sunrise Dry Cleaners superior care. Thanks again!

My wedding dress was a sample which I bought off the rack. Sunrise had reasonable prices relative…read moreto the other cleaners I called and asked good questions about the dress which made me think they knew some of the complexities of wedding dress cleaning vs. preservation, materials, etc. I brought my dress in and was pleased with the service, even though it was a little bit more expensive that I was anticipating (I didn't realize how many layers my dress had). They were kind, understanding, and treated my dress with care. It took a little over a week to get my dress back. It was cleaned nicely and didn't have any issues with the color, lace, or layers of material. I definitely trust them for my delicate dry cleaning needs. - Thank you!!

Cunningham Cleaners

4.1

(20 reviews)

Sadly this store is closed. I had used the Cotswold store for over 10 years and decided to try the…read more7th street storefront. Doors were closed, interior empty with some boxes and realty ""For Lease" sign out front. Very sad

First I just want to say they are VERY nice people and very fast. However, in my experience they do…read morenot return garments in expected condition. I received garments still covered in lint and pet hair, and quite wrinkled. I just feel that when you bring something home from a dry cleaner shouldn't have to still lint roll and iron it. Also, they did not get the stains out that they assured me they would. For the cost, I just don't feel I can give them my business. However, they are really sweet people and do turn things around d very fast. So if you aren't expecting perfect, they may be a good option for you.

Preslar Dry Cleaning

(7 reviews)

Very reliable service provider. Great service and wonderful at following directions for unique…read moreclothing. Check your ticket for pickup times as they seem to stick to their schedule. They always treat my clothing well. I've never had any problems.

I've never had anything but excellent, timely and valuable experience from this spot. Check your…read moreticket for pickup times but they aren't a rip off and have done great work for me.

Spotless Cleaners & Alterations

4.3

(8 reviews)

Saturday hours posted on the front window reads, 10 am to 3 pm, but the business is closed. I am…read morehere waiting at 10:36 am but no one has shown up. There is another customer waiting for pickup that really needs their items today and are worried they will have to go buy some clothing for an event.

Excellent service and alterations! Will definitely be back for additional hemming services.read more

2ULaundry

4.2

(111 reviews)

They offer no service outside of business hours M-F. They do not have a customer service phone…read morenumber. [EDIT: They have a voice mail line, but you cannot reach a human.] All contact with them is through their app. If you leave a message on their app, they don't call back until the following business day. In addition, we clearly specified that NO scented products were to be used. We got our clothes back reeking of some nauseating perfumed laundry product. All of our clothes will have to be rewashed. I don't know whether the stench will come out even then. My husband is severely disabled and uses crutches and a wheelchair. I am usually his sole caregiver and do the laundry myself. I broke my ankle 2 weeks ago and had surgery. I can barely stand up on crutches. I can not walk any distance at all. This facility is in Mesa AZ, not Charlotte.

As we all know, there are some things where it is worth a little more money if it ends up saving us…read moretime, because time is such a precious resource. I don't mind paying for services like house cleaning, lawn maintenance, etc, because the hours saved can be used for experiences, so I was excited to try this service on the hope that it would buy me valuable time in my day, but unfortunately my personal experience was that it ended up wasting more time than it saved, resulting in a total fail as this service was neither convenient nor time saving. I leveraged this service multiple times and on multiple occasions issues arose, whether it be a missed delivery date, even though the date was confirmed in writing and via the app, getting my clothes back with cleaning fluid stains or adding specific notes about needing stains on clothes to be treated and getting those clothes returned with the same stains on them, which in my opinion, tells me they completely ignored or didn't care about the notes they confirmed in writing prior to pickup, which aligns with my view that the customer service is mediocre at best and apathetic at worse. Whenever problems arose I would eventually hear back from customer service (with no sense of urgency on their part) and the dance would begin back and forth (wasting more of my time) before ultimately given a "credit" and then having to take more time to have the clothes re-serviced to fix the issue caused by their company in the first place. The whole point of my using this service was the hope of saving time, but in the end, I would have been better served in my opinion by going to any basic mid-level brick and mortar dry cleaner, even if it meant having to sit in traffic on 77 and 485, as the time spent sitting in traffic would still have been less than the time I wasted dealing with the multiple issues from this "service" that was neither convenient or time-saving in the end. Even after giving them multiple chances, I will cut my losses and go back to the mediocre hit or miss brick and mortar dry cleaning scene here in Charlotte, leaving my remaining credits to eventually fade away on the island of irrelevancy with all the other businesses that had a solid concept but poor service and execution in the end. If it sounds too good to be true...

Leslie's Laundry Care

(5 reviews)

Excellent customer service, quality and timeliness. I highly recommend their service.read more

Santana Leather Care

(1 review)

Santana did an amazing job restoring my Gucci bag. The bag is 7 years old, and due to normal wear…read moreand tear it was losing color on bottom and inside was all inked up and worn. I picked up a brand new bag today . Also the ladies at the desk are all very professional, knowledgeable and courteous. I'm certain to get another 7 plus years outta my bag. Thanks Santana

From the owner: At Santana Leather Care, we repair, restore and reinvent…read moremen's and women's luxury shoes, handbags, and leather goods.

Tina's Alterations

4.4

(156 reviews)

Ripped my "Favorite" Scrub/Uniform/Doctor Shirt and Needed a place to go to "Repair/Mend" the…read moredamage; - Looked around and actually read the Yelp Reviews and found Tina's. Like everything that is quality in Charlotte, Good Food, Et. Al. - You have to wait for things. It was worth the wait at Tina's. They are located in the "Posh" Dilworth Section of Town and they serve a "Well Healed" Clientele; Parking in the Shopping Center can get a bit tight - so just be careful and be calm. Prices are fair - you get what you pay for and all good things come to those who wait; - Tina's stands by their work. I will be returning in the not so distant future to have have some pants hemmed.

They did an amazing job with my dress, it fit perfectly. I actually forgot to pick up my dress and…read morethe owner personally stayed after to let me get it! Great people, can't thank them enough!

Swan Cleaners - dryclean - Updated August 2026

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Washbowl Cleaners

3.6

(14 reviews)

I used to live close to this cleaners and used them for all our dry cleaning and absolutely lived…read morethem! We moved about 45 minutes away from them and had to find. New place. After trying several that didn't compare, we decided to make the drive and have been doing so for over 5 years! They are the best! Nancy Wimbish

I have used washbowl cleaners for several years (5 years or so). Grace is great and has helped me…read moreout when I needed additional things- tailoring, spot removal etc. The cleaner is no frills but uses organic cleaners . They are consistent, honest and reliable. Never lost anything. very convenient location. you can get in and out in no time.

Union Cleaners

3.3

(10 reviews)

I purchased a pleated skirt secondhand but it arrived with the pleats partially coming out/out of…read moreshape. We googled places for dry cleaning and this location came up. It's off the side of one of the major surface street roads and has its own parking. The couple who run it are friendly and seem to have a good business. Initially the wife was a little concerned about whether their partner who does pressing could do a full pleat, but after speaking with him, they confirmed it was doable. I left the skirt with them for dry cleaning and pleat pressing. It took a week and the end result was perfect. It almost looked brand new. Pricing was pretty fair. In terms of dry cleaning and pressing, they are good option to consider.

Had shoes resoled there in November ( today is 2-17), sole began to separate again after a $50…read morerepair, owner said " it wasn't his work", a lie, he then said he could repair it for another charge ?? Bottom line the owner has no integrity or professional standards and I would not recommend anyone set foot in this establishment unless you like shoddy work and poor customer service.

AJ's Cleaners

3.7

(25 reviews)

I have been using AJ's Cleaners for about 2 years now. They are by far the best dry cleaners I've…read moreused. In all the time I've been a customer, not once have they lost an article of clothing nor a button gone missing. They offer same service, returning clothes before end of day. It is conveniently located right next to where I work so it is easy enough dropping off or picking up. The new owners are fabulous people. They have a mom and pop sort of vibe. Like a local general store in a small town sort of feel. I actually look forward to visiting and usually stay a little just to chat for a bit. I would recommend AJ's Cleaning to anyone who is in need of an exceptional dry cleaner. Note : They do offer discount on specific days so do keep an eye out for that.

This place looks new and opens early (7am) so I stopped by only to find out there is no attendant…read more This is purely handled via app/touch screen and using a drop box. It was unclear if they actually dry clean or only do laundry. They have bags and small forms to fill out and drop your bag in their box. I called the number listed for help and no one picked up. I got a call back as I left and a person told me the price for a dress could range from $18-$24 and vary based on when it was needed. Sort of a vague answer as to price and when this could be done. I was skeptical, so I never used the service. The three stars are for location, cleanliness, and that I was contacted by the company.

Latta Cleaners

3.1

(8 reviews)

Had a pricing mistake but the owner took care of it with respect and integrity. Thanks!read more

I started using Latta Cleaners when I lived in the neighborhood almost 10 years ago. Unfortunately,…read morethe past few times we have sent items for cleaning services there have been miscommunication problems that have led to late and stressful pick ups or the quality of service was undeniably not up to standard. This past cleaning, I sent 2 dresses, a suit, and a tux for upcoming weddings. Upon opening the items at home straight from the cleaners bags there were obvious issues. A dark shadow stain was on my light yellow dress and my husband's tux was a wreck. The jacket had what looked like pinched wrinkles in multiple areas that were not there before and his white button down shirt looked like it was not even touched. We were very upset that we paid over $100 for subpar dry cleaning or lack there of. I very much give many people the benefit of the doubt and second chances, but it's finally gotten to the point where I do not trust or feel comfortable utilizing their services any longer.

Gentle Care Cleaners

4.2

(29 reviews)

My husband brought two fabric handbags of mine to Gentle Care after our regular cleaners informed…read morehim they didn't clean them. He did a search and found Gentle Care about 10 mins. further and brought the bags to them. They said they could clean them, didn't mention price .(just asked for his credit card for a deposit). OK, he doesn't feel great (on oxygen for Pulmonary Fibrosis) and owners couldn't have missed that! They never mentioned a price, just rang up his card. They didn't even tell him when the handbags would be ready until he asked, and the male clerk/owner(?) said "about a month, we have to send them out". After hubbie told me this when he got home, I asked to see the receipt. I was shocked to see they charged him an $85 deposit and planned to charge an additional $40-plus upon pickup. This was a Saturday so they squeezed in this outrageous ripotff of a sale just prior to closing. I left a scathing voicemail telling them to credit his card and have the bags ready for pickup Monday morning. Hubby went in to pick them up and get a receipt for a credit to his card. They had the bags, but the woman said she had (are you ready?) "NO WAY OF REFUNDING HIS CREDIT CARD"!!!!! At that point he just took my bags brought them home and proceeded to file a CC dispute against them. I also spoke with the (excellent) BOA rep who confirmed that no service was ever provided by Gentle Cleaners, and they did not handle things in a professional manner. May I suggest to all that you to NOT do business with this unscruplous company?? There are local competitors who conduct their business in a legitimate fashion!! P.S. FYI, we won the dispute, but we should never have had to go through all that in the first place! :-)

I was looking to get a pair of dress pants cleaned right away and looked up other places that did…read morethe cleaning in house. (My usual choice sends it out.) This spot came up with good reviews and I decided to give them a try. They're in a small plaza with a restaurant and some other businesses. There isn't a lot of parking, but I suggest going during a non-peak meal time to find a spot. I've been fortunate to find parking both times I've gone. The owner was present when I arrived with my pants. He confirmed he could do a delicate cleaning on these and would not press a crease into the pants. (His rule of thumb is to not put a crease in unless the customer asks.) He did recommend that I remove the button as he didn't have a spare, which the instructions in the pants suggested anyway. He loaned me a seam ripper from the back so I could remove the button before he took the pants. They do not use harsh chemicals on dry cleaning here - good for those avoiding harsh chemicals and wanting an eco-friendly cleaner. Prices are very reasonable here. My pants were finished on Monday afternoon with no rush charge. (I dropped them off on Saturday.) The pants looked crisp but not crunchy - ready to wear after being picked up.

V Cleaners & Alterations

3.3

(38 reviews)

Excellent service but they open late at times. Especially on Saturdays. That can be frustrating…read more Excellent quality.

Roaches all over the place in the waiting area. Destroyed my suit. Worst cleaners in Charlotte.read more

Star Cleaners & Laundry

3.1

(40 reviews)

After multiple instances of my clothes being ruined, it's time to write a review. The owners are…read morekind without a doubt, however, after picking up clothes yet again and not being able to wear them again, it is frustrating, especially when you consider the cost that you paid for it. The most recent pick up, my shirt shrank considerably. I've had other instances where stains (almost bleach like) on 2 pick ups that ruined the clothes. Another instance I was charged around $60+ for a coat that had stains they said they'd removed, they were unable to remove them. Given the multiple mishaps, I will look for another place to have my clothes dry cleaned. At this point it became unacceptable.

DO NOT GO HERE!!!!!!! (Broken item, tried to upcharge from original price for service, tried to…read morecharge for repair) Star Cleaners broke a button on my coat. I went back in once I realized this, the coat still having the dry cleaning tag on it with my info/order and their company hanger, and the lady said it was going to cost me money to have it repaired. She referenced company policy, so I asked where company policy was stated or displayed regarding this matter and she said "it is common sense." She then stated she "could not trust" me because I did not have history with them. Furthermore, when I first picked up this coat along with the two other sweaters, she tried to up charge me from the initially agreed upon cost to have the three items laundered. She then reverted back to the originally agreed upon price and apologized stating there was a confusion. The sweaters were returned stretched and loose fitting and the button on my coat was broken. Absolutely terrible business practice on multiple different levels. HIGHLY RECOMMEND - Saber Cleaners & Alterations. Lastly, this is the first Yelp review I have ever made so it should go to show that I took the time out of my day to hopefully WARN anyone of what to expect. Saber cleaners is my new go-to and they are fantastic, the guy has been in the business over 25 years.

Huntersville Cleaners

3.4

(16 reviews)

On time and a reasonable price. Very friendly staff. Parking at this shopping center is always an…read moreissue. Easy to drop off or pick up and grab a bite at lunch nearby. It's convenient from my office. More expensive than some dry cleaners in Mooresville but this spot saves me about 40 minutes driving time.

Terrible 1st time experienc. They ruined my $300 garment COMPLETELY. Beads are off, stains are…read morestill on there. I chose this location because it was referred. they had no solution to ensure I was a happy customer or returning customer. I do not recommend this place if you want QUALITY service and your money's worth.

Clean Clothes Dry Cleaners and Alterations

4.0

(10 reviews)

The did a great job dry-cleaning my wedding dress. I called all around town and they had a slightly…read morecheaper price. They also had it done within 5 days even though I was told it could take 4 weeks.

This is the best dry cleaner and alteration business. I had a very expensive (BAPE) sweatshirt with…read morea tear my dog made in it. Couldn't find a tailor to help me. Came here and right away they took my sweatshirt. Got it back at the end of the week and it's absolutely perfect! They truly did an amazing job. All my dry cleaning and alterations will be here from now on.

Piper Glen Cleaners

4.0

(14 reviews)