Tag Heuer Boutique

Excellent service today!…read more Needed to get a few links removed on my watch. Noah was professional and courteous, and it was all done in a few minutes. Will definitely be back.

Have been dealing with them for years now and have never been disappointed. They go above and…read morebeyond in all aspects of the business. Amazing selection and service for special orders.Noah is good about updating me on new and interesting pieces and is a fountain of information and specifications .They continue to earn my trust,respect and appreciation with every new purchase.

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Seiko Watch Time Zone

4.7(222 reviews)

2.2 mi

•$

Went into shop specifically looking to purchase a new Seiko has I heard they had a great selection…read more Frank patiently answered all my questions and showed me many Seiko watches. He explained the nuances of each model and never hurried me. It was a complete opposite with what I experienced the previous shop I went to. I narrowed down my choice and purchased a great looking watch. So friendly and competitively priced. Thanks Frank! I will be back for sure

My husband found this shop while we were visiting the area. A busy place with exceptional service!…read moreWe came in to have a watch adjusted and ended up buying an additional watch! I also may have found a great Christmas gift for my Mom.

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Front door of Time Zone

Tourneau

3.4(171 reviews)

0.1 mi

My BF had been looking to get a new watch for a while and he settled on a specific Tudor that he…read morewanted. However all the places he checked did not have the model/color combination he wanted and they didn't know when they would get them. We were told they could be backordered for months. When we came here, Ricardo was able to help us order it and have it arrive in store for pickup the next week. We put a deposit down, then came the next week as promised to pick it up. He was polite, informative, and friendly plus most importantly he was able to deliver like he promised. A couple of the other salesmen there didn't want to give us the time of day when we came to pick up the watch, but Ricardo was on point. We were also able to go right up to the service store and get the watch fitted, and the folks in the service store were friendly and quick.

Shout out to John O'Hare, Viry Galvan, Sucely Manrique and Michelle Cornejo!…read more Had my Rolex serviced here at Tourneau and it was a great experience. Awesome customer service, awesome communication and awesome work on my timepiece. Took about 4 months to complete, some advice...if you have any aftermarket pieces on your watch (IE aftermarket diamond bezel) give the team a heads up. You'll more than likely need to remove the aftermarket piece before they'll start the work. I finally had a chance to wear my timepiece out for my birthday festivities and she's running like a champ ;) Again THANK YOU TEAM TOURNEAU!

Breitling Bentley SuperSport ~ $11K - 1/1,000 L.E.

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Time Center

4.1(192 reviews)

4.0 mi

•$

I walked into Time Center and was greeted right away. I had a literal bag full of watches that all…read moreneeded new batteries. They quickly sorted through everything, recorded each watch by manufacturer on a bill of receipt, and quoted me a flat $15 per watch. When I came back, expecting to pay around $150 plus tax, they surprised me by saying they were replacing the batteries in two of the watches at no charge. No explanation, just a genuinely nice gesture that definitely earned my future business. I ended up paying about $123 out the door for all 10 watches, which works out to an average of just $12.30 per battery. Friendly, fast, honest, and efficient. I'll definitely be back the next time my watches need servicing.

Great shop for batteries and watch sizing! they even repaired my 36 year old watch! five star…read moreexperience!!!

Breitling aerospace repair

Damaged watch

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Pacific Time

4.7(12 reviews)

4.4 mi

Went there to have a band adjusted. They did it while I waited, then did it again til I was…read morecompletely satisfied. Extremely patient and courteous, this is now my watch place. Thanks again!

For all those who like me, wear and like watches... and maybe, like me, they never have time go to…read morea watchmaker. This gentleman is great, I was almost sure that I would have to leave the watches for repair longer than a day or two... and it turned out that Marek repaired them on the spot and made sure that everything was in order. 5 watches 40 minutes... I was extremely surprised ;) I highly recommend this service

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Just in time...

The 1916 Company

4.1(265 reviews)

5.2 mi

I've been buying watches from this store for nearly a decade, and the experience has always been…read moreexceptional. The entire team is professional and welcoming, and John R is especially knowledgeable and a pleasure to work with. I can't recommend this store highly enough.

I had the pleasure of purchasing my fiancées wedding gift from Josh today. Very knowledgeable and…read moreextremely accommodating! He worked to make sure we had all of our questions answered and went out of his way to help me set this up as a surprise (complimentary gift wrapped box, sized my fiancées wrist without exposing the watch choice, etc) Highly recommend! I will be back for my future watch needs (-:

Rolex Datejust 31 Two-tone Rosegold, Pearl Dial

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Datejust 31 Everose Gold

Newport Watch Jewelry & Loan

4.7(92 reviews)

3.8 mi

•$$

I had a great experience selling my watches to Newport Watch & Jewelry. Joe, the owner, was honest,…read moreknowledgeable, and professional throughout the entire process. He offered a fair price, explained everything clearly, and made the transaction quick and stress-free. I truly appreciated his integrity and outstanding customer service. I highly recommend Newport Watch & Jewelry and look forward to doing business with Joe again.

My wife (Dianne) went it to have some watch batteries changed. She got great service from Jonathan…read more Here was friendly and knowledgeable. Great prices for the service. Wide variety of watches and jewelry. Thx

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Front Entrance

Newport Watch Club - Rolex - Audemars Piguet - Patek Philippe

4.8(36 reviews)

5.2 mi

I had an incredible experience here at the fashion island location. I first met Dylan who was…read moreincredibly accommodating and pleasant to work with. After a few interactions with Dylan, I had intrinsic interest in learning more about Rolex and decided to start collecting. I would highly recommend this store and Dylan in particular!

Excellent workmanship by Raj on my loose precious gem stones we took to him…read more If you are looking for a one of a kind jewelry piece Raj is the person.

A true gentleman's watch. The Rolex Daytona 116518 in 18k gold on a brown leather strap.

The elegant Rolex Cellini Danaos 4233/9. Available now at Newport Watch Club!

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The Rolex Day-Date II 218239 in white gold with a stunning blue wave dial.

Jewelers On Time

4.7(119 reviews)

5.3 mi

AAA Honest and Fair. Know them for many years…read moreAlways helpful. Always honest. They help you understand how Market works takes the time to explain either you buy or not. They will be there for long haul. Take your watch for repairs. They are really someone that cares About you not the business!!!

Big shout-out to my friend Victor. I had been searching for a specific piece of jewelry and had…read morecontacted two other well-known jewelers due to their mainstream status before reaching out to Victor. However, it was Victor who came through in the end. Less than 48 hours after contacting him Victor sends me a picture of the exact piece I had been looking for. Victor is a legend and a genuine enthusiast in the world of watches!

Sea Dweller 50th Anniversary.

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Our shopping center was just completely remodeled.

Audemars Piguet Boutique

3.8(27 reviews)

0.1 mi

I came in looking to express my interest in a special watch for my upcoming wedding. Definitely was…read morea great experience being able to try on different pieces from all their collections. Luey was especially helpful; you definitely could tell she's passionate about the history and brand. The other staff members were super friendly as well. I'd definitely stop by this boutique just to check out their exhibition pieces.

The staff is inattentive and largely arrogant and detached. Rude rude rude. They made a mistake on…read moremy purchase and when I arrived to correct it they said "I'll be with you in approximately 45 min or an hour". Yikes.

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Starwheel

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3 reviews that are not currently recommended

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Robert F.

0

12

6

6 months ago

I've had the pleasure of purchasing several watches from the TAG Heuer Boutique, and I can say without hesitation that this is my go-to destination for high-end timepieces. Most notably, I've worked with Mr. Patrick Buckley, one of the senior managers, on multiple occasions--and he is absolutely outstanding. Pat exemplifies professionalism and deep product knowledge, but what truly sets him apart is his approach to customer service. There is never any pressure or "hard sell." Instead, he takes the time to understand exactly what you're looking for and works with you to find the perfect watch--one that you'll genuinely enjoy wearing. His personable demeanor and attention to detail make the entire buying experience both comfortable and memorable. In an industry where service can sometimes feel transactional, Pat delivers a level of care and authenticity that is rare. Bottom line: I will continue to purchase my high-end watches here, and especially from Pat. I highly recommend him to friends, colleagues, and anyone looking for a first-class experience. Pat is a true professional--and a real class act. read more

Byron Y.

Elite 23

890

153

1117

2 years ago

I had the pleasure of working with Mark yesterday while purchasing my Tag Heuer Formula 1 Date. He respected my request to look around without pressure, yet was incredibly attentive when I needed assistance. His knowledge about the product was great and he made the purchasing process smooth and enjoyable. I highly recommend Mark for anyone looking to buy a TAG Heuer watch. read more

Joe G.

1

16

7

4 years ago

Get off your lazy ass and phone and be productive! How can you call yourself a business if all you do is nothing! Had the world gone mad?!

Tag Heuer Boutique - watches - Updated September 2026

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I'd previously reached out to this boutique via their own website inquiring on a ring I was…read moreinterested in purchasing. I didn't hear back from anyone in the six weeks that passed so I decided to go in person and look at the selection and purchase outright if they had my size in stock. I walked in with my daughter, excited to show her why I like Omega over all other brands. I couldn't help but notice that no one acknowledged us. My daughter and I walk around as I'm telling her some of the history of some of the different watches. We made our way through the entire store, still no one acknowledged us. After about 15 minutes, I turn to look for someone to inquire about a ring, and Kian is standing there with a scowl on his face; think judgment personified. I mention to Kian, "I do have some questions, in case you were going to ask." He smirks and responds "What are they?" I ask about rings and he takes three to four steps and says, "They don't really have much, this is what they have," while showing me women's rings. I emphasize I'm looking for men's rings and he walks me over to the seamaster ring which is a woman's ring. Kian then tells me I should go to the website and find a piece I like and reach out to him so he can see if he can locate it for me. I mention to Kian I'd reached out six weeks prior and no one ever responded to my inquiry. I asked if this was the norm and he scoffs, "That one just fell through the cracks, but let me give you my card. Go back on the website and find one you like and reach out to me." I took Kian's card and walked over and saw a Constellation ring. As I was going to turn to ask to see it, a family walked in and they were promptly greeted, welcomed, and offered assistance; a far cry from the experience I had. The treatment offered by Kian was abysmal. Kian's smug attitude is off putting and a detriment to not only Omega but the customer service industry as a whole. If going to this store, avoid Kian at all costs.

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I needed my watch piece fixed after I busted the crystal on my Rolex. The turnaround time was…read moreinitially 8-12weeks as they needed to send it to NY for repairs. The store left voicemails throughout the process so I was informed what was happening with the repair order. The watch returned for pickup up in little over a month which was much faster than the initial timeline. The clerks here are professional and courteous. I have no complaints.

Broke my watch and tech tried to hide it. Sent a tissot in navigator 3000 in perfect condition for…read morea battery. When i picked it up and paid for it they said "the tech didnt know how to set the time on it " so I believed them even though I thought hey its 2026 the technician could google the manual. It's available all over the Internet. When I took it home, it was broken the tech dsmsged or broke the time setting pusher on it. DO NOT BRING YOUR WATCHES HERE!!!!!

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I would honestly recommend shopping elsewhere rather than coming to the Ben Bridge in Brea because…read moreof the terrible employee working there by the name of Linda. I had an experience with her that was extremely disappointing. I came in with a Rolex that I had purchased from this location and simply wanted to ask about having it cleaned, but Lynda's attitude was dismissive and made me feel like I was bothering her for even asking. Instead of trying to help or explain my options in a professional and friendly way, she seemed completely uninterested in assisting me and essentially told me to go through Rolex directly. I understand that policies change and that a store may no longer be able to service certain brands, but there is absolutely no reason for a customer to be treated poorly when asking a simple question. The experience left such a bad impression that I would not return to a Ben Bridge. There are plenty of other places where you can spend your money and actually feel appreciated as a customer.

What a horrible experience we had on all fronts. From the original purchase to trying to return it…read more Customer service was no help. Linda was even worse. She gaslit us to no end and then ultimately her final answer was "well you're talking to the wrong person" the wrong person as in the manager of the store.

Eurowatch OC

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I had an excellent experience selling my Rolex here today, and I honestly couldn't have asked for a…read morebetter experience. From the moment I walked in, the atmosphere felt welcoming, comfortable, and relaxed. Everyone I interacted with was genuinely friendly and professional. I had visited a couple of other watch buyers before coming here--one felt more like a marketplace where the focus seemed to be on negotiating the price down as much as possible, while another had a very corporate atmosphere that felt a little intimidating. This place was completely different. It had a warm, personal feel that immediately made me comfortable. Before visiting, I sent photos of the Rolex I wanted to sell and received a very fair quote. I expected that once I arrived and they inspected the watch, the offer might be lowered. To my surprise, there were no games or last-minute negotiations. My watch was in good condition, and they honored the price they had quoted me beforehand. The entire process was simple, transparent, and efficient. They inspected the watch, completed the transaction, and handed me a check right there on the spot. There was no complicated process and no waiting several days to get paid. What impressed me most was the combination of a fair price, professionalism, and genuinely friendly service. Selling a valuable watch can sometimes feel stressful or uncomfortable, but they made the entire experience easy and pleasant. I would absolutely come back again and would highly recommend them to anyone looking to sell a Rolex or luxury watch. A great experience from beginning to end.

I've been a collector of watches for about 20 years now, and have bought locally and over seas …read more Euro watch is a top top competitor in a world market. To the rare time pieces to the sourcing of others I will be hard pressed to find another. I've bought , traded up and just sold pieces to them for years now. I used to shop them with other watch boutiques , 47th street manhattan now I just don't waste my time doing so. I always end up there . Trust worthy and have a nice high end stock to beautiful selection of entry collection pieces where they are always happy and fair on the trade up. Where I've actually made some money on the trade which was great. They are in Lido island now a few doors from Nobu.

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