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    Vacheron Constantin

    4.2 (11 reviews)
    Closed 10:00 am - 8:00 pm
    Updated 2 months ago

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    Went in for a service to get battery change for my wife's overseas Vacheron and get her to learn how to change the straps .... Met with Dorothy the advisor who was cold in her greeting to begin with.. Dorothy was extremely rude / impatient/ cold in showing us how to change the straps... She told us tht they will take 6 weeks to make a simple battery change for my wife's watch ....Shocking for a brand this prestigious to expect clients to wait 6 weeks for a battery change tht a local jeweler does it while you wait!! Extremely disappointing....... Never getting my $$ again

    My Grail Watch!
    Alex N.

    Vacheron Constantin is one of the watch brands that is regaled as amongst the holy trinity of Swiss watch makers with the oldest continuous watch making history in the world. They also hold the title for the most complications ever created in a timepiece. So, my wife and I feel very honored to have been able to receive two of their flagship works of art in a timely manner. I'd like to thank Syngen for being a wonderful and gracious SA and getting my wife and I our early 20th anniversary gift to each other. Stunning, gorgeous, lovely pieces the overseas in pink gold with blue dial! I have to sincerely say that the Maisons of Vacheron has some of the most gracious and professional associates in the timepiece industry. Far, far better than Rolex. In which I've bought several over the years, but I've grown so tired of the games they play with their customers and their arrogance. It's truly not worth the grief. But I digress. If you are interested in wearing a superlative piece of art with a fascinating heritage, Vacheron is certainly the way to go.

    Fiftysix day-date. This picture does not do this watch justice. Absolutely breathtaking.

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    18 days ago

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    10 months ago

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    5 months ago

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    1 year ago

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    3 months ago

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    1 year ago

    My service advisor was great and the store is beautiful. I would purchase from here again.

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    2 years ago

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    3 years ago

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    5 years ago

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    6 years ago

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    4 years ago

    Karina is great. Very customer oriented and very knowledgeable. If you ever want one, be sure to see her.

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    Review Highlights - Vacheron Constantin

    I had the pleasure of meeting with the boutique manager, Brad today, who put on an absolute clinic for me.

    Mentioned in 4 reviews

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    South Coast Jeweler

    South Coast Jeweler

    4.8
    (398 reviews)
    0.5 mi
    $$
    Family-owned & operated
    Locally owned & operated

    My fiancé began his ring search knowing almost nothing about diamonds but was willing to explore…read moreand learn. He visited several jewelers across OC, from large retailers to family owned stores and even some that were recommended by other friends/family but none compared to the genuine care and honest customer service he received from Kathy and Jenny here! I came with my fiancé on his first visit here to get sized and choose some shapes that I preferred. Kathy patiently walked us through sizing and explored different shapes with zero pressure and so much patience. We loved how relatable she was and how natural and genuine our convos went! When he returned on his own, Jenny took her time to educate him fully and showcased her expertise (being in the business for 30+ years) and made sure he truly understood every detail, not just the 4 C's, but things other stores never even mentioned so he could feel confident making such an important decision. They actually encouraged him to even take his time and check out other places to make sure he was confident in his decision. This kind of customer care made all the difference! I didn't see the ring until the proposal, and it was absolutely perfect! But what makes it even more meaningful is knowing how much thought, care, and intention went into choosing it and how much of that came from the guidance he received there. I really can't thank both Jenny and Kathy enough for making his experience so smooth and seamless! If you're starting your ring journey and feel overwhelmed, go to South Coast Jewelers. They don't just sell you a ring, they make you feel confident, excited, and taken care of which makes this kind of experience so much more priceless.

    My boyfriend initially went in on his own to look for engagement rings, and unfortunately, the…read moreexperience was not welcoming at all. He felt judged right away, as if they didn't really want him as a customer. He was genuinely interested in finding a ring and doing business with a local jeweler, but it felt like he was underestimated from the start, which was disappointing. What made it more upsetting was that this is an Asian-owned establishment, yet the environment felt very judgmental and uninviting. During that first visit, they offered to email him the paperwork with ring details and sizing information--but we never received anything. At that point, we were still actively shopping around. When I later went back with him, the staff seemed slightly friendlier once I was there (I'm Asian), but the overall vibe was still the same--very cold and not particularly interested in helping us or earning our business. Again, we asked for follow-up emails, including the GIA paperwork and details we discussed in person, and once again, nothing was ever sent. In the end, we decided to skip this jeweler altogether and take our business elsewhere. Honestly, I'm glad we did. A big purchase like an engagement ring should feel exciting and welcoming, and unfortunately, that just wasn't the experience here

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    South Coast Jeweler
    Black diamond hoops, perfect to dress up a casual look.
    Black diamond hoops, perfect to dress up a casual look.
    A European shanks stabilize this fully loaded diamond engagement ring.

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    A European shanks stabilize this fully loaded diamond engagement ring.
    May Martin

    May Martin

    4.3
    (57 reviews)
    1.0 mi
    $$

    I've been buying jewelry from May Martin at the Lab since they first opened. I remember when they…read morehad a small pop-up, and I was really excited to support the brand. One of my favorite pieces has always been the Opalite necklace. Over the years I've probably purchased at least five of them. At the time they were around $25, and now they're listed at $48 on the website. Unfortunately, the most recent one I purchased broke within a week or two. I stopped by the shop today to ask if there was anything they could do--whether that meant repairing it or offering a small discount toward a replacement. Nothing was offered, and the interaction I had (I believe with May Martin's mother) felt dismissive and uncomfortable. I was told the necklaces looked tarnished and was lectured about how to care for them. In reality, they had been sitting in a drawer for a year or two because I wasn't sure what to do after the chain broke. I understand that things can break and that policies vary, but customer service matters. Even a simple apology or a small gesture--like a repair option or a 5-10% discount--would have gone a long way toward creating a better experience. Unfortunately, the interaction left me with a bad impression, and I don't plan to return. I'd recommend looking for higher-quality pieces elsewhere.

    Super cute jewelry, accessories, and gifts! I always stop in on my trips to The Lab and I also just…read morediscovered their other location in Costa Mesa on Victoria St.! Beyond this the owner and the employees are awesome! I asked the owner if her team would be able to help me with some soldering in a personal project and they were super responsive and very willing! I was amazed at the speed too, I dropped off my pieces and they were all ready the next day! Highly recommend :) I also got a new perfume for myself that smells so good (Maison Matine LOST IN TRANSLATION) and was amazed at the awesome find with such an affordable price.

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    Store
    May Martin
    May Martin

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    Liberty Diamonds

    Liberty Diamonds

    4.9
    (385 reviews)
    1.8 mi
    $$
    Family-owned & operated
    Established in 1982

    My dream ring was made here!…read more My fiancé and I had the pleasure of designing our engagement ring and wedding bands with Liberty Diamonds, and the entire experience exceeded our expectations. Everyone we worked with--Troy, Cristina, and Jack--was incredibly knowledgeable, passionate, and genuinely invested in helping us create our dream rings. They made the process feel easy/less daunting by guiding us through every step of the way and never once pressuring us, but always educating us on diamonds and etc. With their support, we picked out literally the most perfect stone and our design sketches came to life! I couldn't be happier with the final result--I catch myself admiring my ring every chance I get! They have become my go-to jeweler. Communication is always clear, their lead times are excellent, and they are an absolute pleasure to work with from start to finish. I also love that they offer complimentary diamond cleanings, which is such a nice added touch. I highly recommend Liberty Diamonds to anyone looking for engagement rings, wedding bands, or a jeweler they can trust!

    Everyone at Liberty Diamonds has been so kind and wonderful to work with. Thank you to Nikol,…read moreChristina, and Troy for helping my fiancé and me with my engagement ring and both of our wedding bands. We truly couldn't be happier with the entire process or with how beautiful our rings turned out. The experience was so special and will always be a meaningful memory for us. We've already recommended Liberty to several friends who are starting their ring shopping, and we'll continue to do so. Thank you again for making this such a memorable and joyful part of our engagement!

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    Liberty Diamonds
    Liberty Diamonds
    Liberty Diamonds

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    Vacheron Constantin - watches - Updated June 2026

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