I bring all my watches here to get serviced and they always do an exceptional job! Owner is…read moreincredibly nice and helpful. Would highly recommend!

Thank you so much for restoring my bracelet that hasn't left my wrist in 12 years. It is very…read moresentimental to me, and you did a fantastic job bringing it back to life. Could not recommend Matt more.

I had my ring resized here. They had extremely friendly and knowledgeable staff and a quick turn…read morearound time! I noticed a diamond was missing about a month after getting it resized. They took it back and replaced the stone and fixed the ring no questions asked. Bill was very nice. Thank you, Bill!

Our experience could not have been better. Bill made the diamond shopping experience extremely user…read morefriendly, low stress, and very professional. We walked in with no real expectations, and wanted to find a ring that my now fiancé would love forever. Bill spent the time to walk us through what makes up each ring, pros and cons and some different styles, etc. After ordering a custom ring, I would pleasantly surprised with a fair valved price tag. This one experience will drive me back to Unforgettable for all my jewelry needs. Couldnt recommend higher!

I had a couple of rings re-sized. Prices were reasonable, and I'm very pleased with the results…read more Quick turnaround. People are friendly and professional. They have beautiful, high quality jewelry.

I broke my original engagement ring's band in half months ago. I was hesitant to have it repaired…read morein Camden due to previous experiences in town with other jewelry. So I began researching and settled on taking my ring to Carolina Fine Jewelry. My husband and I were greeted by the friendliest, most incredible employee, Donna, and she helped walk us through the best plan of action for my ring. She was so knowledgeable and supportive, while explaining that my original band would likely never be in the same state and a replacement band would likely be the best plan of action. She helped us find the perfect setting for our diamond/halo and we left expecting it to be finished in a couple of weeks. (We we're there 3 days before Christmas after all so we expected that). Christmas Eve I got a call that our ring was completed (MIND BLOWN) and she urged me to come get it! When she put my ring back on my finger I nearly cried. The workmanship was incredible and Donna had truly found us "the one." This ring is absolutely everything I wanted and then some! The quality of workmanship is second to none AND they were even able to resize my husbands wedding band in that same time frame! We are incredibly pleased with the quality of work, speed of completion, and most of all the above and beyond customer service

Quite possibly the best jeweler experience you could have. On the triangle of…read moreaffordable/quick/inexpensive There might be a compromise on quick but well worth it.

I recently moved to SC and I needed to get my ring resized, so I picked this store because of the…read moregreat reviews and the fact that it's family owned. However after my experience I'd say they don't really care about their customer service and they won't treat you like family. I dropped my platinum ring off before the new year and the jeweler quoted me one week before it would be ready and didn't even mention the pricing. He simply said it would be ready next weekend and he'd message me to let me know when I could come pick it up. After patiently waiting a week and not hearing anything I decided to call in and get an update. They tried saying they'd been busy with the holidays and such, and that it wouldn't be ready for a few more days. I understand being busy with the holidays but if you're going to quote a time and then not check in before then to let me know of the changes, then that's unprofessional. They understood my frustration and said I could come pick it up on that Sunday and then nobody was in the store, and nobody picked up their phones. After calling multiple times, and leaving multiple messages over the weekend I still didn't hear anything. I had to call again for another update. When I tried asking for the manager/owner to express my frustration and concern, the employee just took over helping and wouldn't even hear me all the way out. In fact he cut me off mid explanation to say he'd figure it out and call me back. Grateful he hopped on the issue so quickly but he was not thorough or attentive at all. The employee then called me back and said it was ready. That's great, but the store is only open until 5pm and I, like most, work 8-5pm. So now, I won't be able to get my ring for another week! 2 weeks without my ring and I don't even know how much it's going to cost me when I can eventually get back there. How unfortunate because I have a lot of jewelry pieces I need fixed up and now I'm going to have to start the process all over again to find a different jeweler.

Horrible customer service went to get my chain fix's and it took 2 weeks and when I got it not even…read morea hour later it broke and then I went back and they tried to charge me same price again like what was the point of paying you guys, you guys didn't even fix the chain in the first place horrible experience I will never go to this place again. it's a scam. The people working there were extremely rude too when I try to talk it out

I would like to say the couple who runs this shop are amazing. My fiancé and I came to buy our…read morefuture wedding bands and the whole process was very relaxing and great, all things considered. We were the only two customers in the store and masks were worn. At the time we came in, one of the employees was cleaning the countertops and noticed she was cleaning them again when we had left. We had to place our rings on layaway, and with everything going on, they said if it took us a month or two extra to pay it off, they would understand. When we did pay them off a few months later, their summer hours clashed with my work hours. Mrs. Roof offered to deliver it to me at my workplace! I am very pleased with their service and so happy to have chosen a more local place to give my business!

Craig made my wife's engagement ring and wedding ring. He made exactly what I was looking for and…read moredid so in a timely manner. I was very happy with his services and enjoyed doing business with him.

Great experience- Craig went above and beyond to repair a nearly ruined watch for me- huge…read moresentimental value!! I'll be back with all of my jewelry !!

The interior of this store on a certain day in April was charming The ambiance is soul soothing, I…read morehad bought beads and gem stones here in the past (40 years!). But on this day following a minor mishap outside the store, the owner could not have been more attentive, kind or reassuring.Everything looks beautiful and there are many things to choose from, including beading services, repairs and supplies. We are fortunate to have Swift Water Beads to enjoy. Thank you!

This is my sweet spot! I go in for a couple of things and spend hours because there's so many…read morebeautiful things that I can't believe without looking at all of them and it takes that long to see them all. It doesn't matter whether you do beading and make jewelry or not if you haven't been here you need to go! They are so good and helpful, and I make my own, but they have a sign there that they will help things together for basically the price of the materials I believe(?). But it should on the list of "must see's" in Columbia! Plenty of storeside parking and the nicest folks anywhere. He's a few examples of the expert workmanship they've put together for sale, but the vast majority is bead stands, rocks, crystals, and findin gas. Beads, brass, beads! On the rare occasion that they don't have exactly what I'm looking for, they are always able to help me find something that will work out just as well if not better. Even if you're just a now and then obvious to likes to put together a bracelet and necklace or earrings now and then with parts from the big box stores, you owe it to yourself to check this paradise out and find out how much you've been overpaying.

Jeremy was a wonderful salesman. He was polite and kind, very knowledgeable and his compliment on…read moremy diamond necklace was very clever! Thanks Jeremy!

Wanted to make a custom ring, as they had helped me before. John did an amazing job, so wanted to…read moreuse them again. Never got to speak with John nor designer. She (Kaitlyn) emailed me one picture. I asked could I please sit down with her one on one and she never emailed me back. Very poor communication. Went to Barnes Jewelry, sat face to face. Designed ring and it's in being made now.