Timely and very thorough. Staff very knowledgeable and descriptive. Doctor very pleasant.read more

I took my elderly cat to LAH for several months bc he was acting out of character. Meowing a lot…read more Staring at walls. He was unable to jump. First vet told me he was crying in pain and recommended Silencia (cat arthritis med). It worked great for two months, but my cat didn't seem to benefit from the 3rd shot. He continued to decline. Not really moving. Except to go the bathroom or drink water or eat. And he meowed a lot. In a cat fight kind of voice. I could tell he was distressed. I took him back on 2-9. Vet gave ear drops for an ear infection. My cat had lost a lot of weight. Vet said to do blood tests. Tests came back and she called me and read the results back to me. But the numbers meant nothing to me but she kept reading. She suggested that I get another antibiotic "just in case" and to change his food to one that they sell. She was devoid of empathy. And at one point I said, "we love our cat, we don't want to keep him alive if he's in pain or his quality of life is poor." I was looking for guidance. She said nothing and resumed reading her test results. The following week his abdomen was greatly distended. And he was having trouble moving. I took him back to LAH. Front desk was super kind. No vets there Bc They don't start until later in the morning. Vet tech (also very kind) checked his vitals and said she couldn't diagnose, but she said he was very sick. She recommended Grady Animal Hospital for treatment. GAH told me he had a large mass in his liver. The mass pushed his organs out of their regular position. His heart was enlarged bc the heart had to work so hard bc of the organ positioning. They recommended euthanasia. LAH was incredibly dismissive of my concerns. And they missed this large liver mass which could actually be palpated. My cat needlessly suffered for months bc these vets wrote him off as an old "cranky" cat and none of them really listened to my concerns about his behavior or quality of life. We would never have made him suffer this long had we known how sick he really was.

Dr. Hill is amazing. He is compassionate, thorough and is never in a rush. I wouldn't trust…read moreanyone else with my puppy. The office staff is wonderful. Whenever I call with questions they are friendly and helpful. Highly recommend

Dr Hill & the staff at PetCare are by far the best. They've been not only understanding and easy to…read morework with, but dr hill really took time to teach us about what was happening. During a time where we weren't sure what the outcome would be, the staff at PetCare were incredibly helpful in guiding us through almost 8 months of appointments to get our animal back to good health. We won't be going to anyone else, by far the best reptile vet.

The best! They take great care of my fur babies when I'm out of town!!! Highly recommend!!read more

Is the water supply still coming from the pond like it used to? I know for a fact that it did. It…read moresmelled like rotten eggs when it came out of the faucet.

Overall, great. Been a customer over 20 years. Seemed very busy. Wish they had given our cat his…read morefirst doses of ABs and eye drops but maybe they'd have charged for that and were saving us cash.

I once loved this vet, but now all that they seem to care about is money. Any vet can take care of…read moreyour pet, but it seems like they always want to try expensive and or "new" technology to diagnose/treat. My last visit was a little over 15 minutes, cost 120..(70 of which was a prescription that I found same thing on chewy for 1/4 the cost) and it didn't even solve my dogs problem. Greedy, turn and burn operation! Take your pets to a vet that loves animals, not your hard earned money!

Been using this pet hotel for several years. We have dogs and for certain they are well taken care…read moreof. I highly recommend CCK for my friends and clients

Have taken my dogs twice now for boarding. One time at last minute due to emergency. Very happy…read morewith services. Friendly staff, dogs were happy and not anxious when I dropped them off. Very clean and does not smell of 'kennel'. Happy to have found a boarding location convenient to me on Westside!

The staff is fantastic! Service and care of my cat was terrific. I recommend anyone to take your…read moreanimals here. I will not go to any other Vet office! The prices were very reasonable!

I AM APPALLED, FRUSTRATED AND SHOCKED ON HOW I WAS TREATED TODAY…read more A little background: i have been bringing my dogs to Kyle vet for 15 years. NEVER, NEVER have i ever had a problem. I have spent $$$$$$$ to care for my dogs. ($3-5,000 yr} I don't even question any care that they recommend. 1- Each year I bring the employees 2 cakes so they can celebrate my dog's birthday with him. GREAT RELATIONSHIP. 2- I have brought in homemade cookies, candy etc for the holidays. One year, I brought in personalized coffee mugs for everyone. A thanks for the care and love shown to Milton 3- I have recommended Kyle Vet to everyone that I can. My neighbors, my best friend, my business customers etc etc. 3- I was BLOWN AWAY by how they treated a dog i had 10 years ago. Duke had a heart attack at the Vet office and one of the nurses actually gave my dog mouth-to-mouth until we could get to the hospital across the street. OUTSTANDING! 4- I was recently diagnosed with stage 4 cancer. i was scared and concerned about my current dog. DR KYLE..........DR KYLE immediately set me at ease. She said she would personally find a home for him even if she had to take him. THIS IS THE WAY TO BE TREATED. DR KYLE AND HER TEAM CARED!!!! A PERSONAL RELATIONSHIP!!! TODAY....... I had Chemo treatments this morning. I thought I would drop Milton off to have some fun. Dropped him off, said Thank you and advised them I would be back at 12-12:30pm. They texted and said he needed his Bordetella shot. No problem let's get it done. I show up at 12:10 pm. 1- The building is locked. I looked around ..no clue. I finally saw a 3inch by 5-6inch note on the entry door. When I arrived at 8:30am I had my dog in hand, and at the same time, I am helping another lady open the door because she had a bigger dog and she was trying to handle him. NO ONE SAID A THING WHEN I DROPPED HIM OFF......even though I said I would be back at noon. 2 - I called ....no answer. I texted the same person who texted me to get approval for his Bordetella shot. no response. They don't have a problem when they want my $$$$$$$, but now I get no communication. 3- I finally decided to walk around to the side door. Someone did answer the door, and I stated I just want my dog. I am not driving 20-25 minutes north just to turn around and drive 20-25 minutes back. I was not happy and just wanted to rest. 4- As the one employee went to get Milton another employee decided to get involved. I was not having it. i am frustrated and really just want to go home and rest. CHEMO will kick your A--! Her comment to me was ..........FIND ANOTHER VET. DID I REALLY JUST HEAR THAT......FIND ANOTHER VET. WOW. I CAN GUARANTEE SHE DID NOT HAVE ANY PERSONAL INVESTMENT IN THE BUSINESS. SHE SURE THOUGHT SHE COULD MAKE DECISIONS THAT AFFECTED ME, MY DOG AND THE OWNER OF THE BUSINESS. SHE NEEDS TO FIND ANOTHER JOB IF SHE CAN'T HANDLE IT. 5- For 40 years I was a supervisor for Bridgestone/Firestone. I was responsible for one location and then for 32 locations and finally ended up as a Zone Controller that managed 286 locations. Here is the simple, proper, CARING way to handle the situation. 1- Put a larger sign on both front doors. At least an 8x11 inch. Not black and white writing. Make it stand out. This sign should go on entry and exit doors. 2- Every customer that comes in, or even calls on the phone, needs to be reminded that "we will be closed from noon to 1pm today for a special meeting". Again, every customer. 3- Even though you are closed, one employee should be assigned to watch the front office in case of a customer that needs help. REGULAR CARE OR EMERGANCY CARE. This is the way I was taught early in my career, and I followed it for the next 40 years. NO EMPLOYEE MEETING IS MORE IMPORTANT THAN THE CUSTOMER. One person can miss that meeting. They can be caught up after the meeting. FINALLY.... this location changed management as of Jan 1. (I believe Dr Kyle retired 12/31). I was extremely frustrated this morning. Anyone that has gone through Cancer treatments understands that once the session is done, all you want to do is go home and sleep. There were many steps that could have been done to eliminate the situation. I now have a decision........ do I listen to an employee that 1- doesn't care, 2-doesn't know how to handle a frustrating situation, 3- makes decisions that affect many people with no $$$$ invested in the business OR do I forget the situation and continue to bring Milton to the same place that he/I are comfortable with?? Have I been blind in the past? Have I been fooled? It is SAD that i should even have to entertain this thought. By the way, someone just emailed me a copy of Milton's records. What I find VERY INTERESTING is that they did not leave any name or who it was sent from. To me that is a coward move.

They diagnosed my cat's skin condition as cancer when I had been seeing a dermatologist vet in…read moreFlorence they treated her for only allergies!

I've been bringing my pets here for a few years and it's always been a great experience. Dr. Larson…read moreis super understanding and doesn't make you feel bad if you haven't always been on top of your pets yearly visits. I appreciate they have an urgent care during the weekend for emergency's as well.

Amazing staff that obviously cares very much about their customers and our pets. I've had nothing…read morebut great experiences here. They take great care of my dog and the bills are half what I was paying at our last vet.

Inhumane care! Highly do not recommend taking your pets here. Lack of communication, unsafe…read moresurgical team.