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    Tailchasers Pet Care

    4.4 (47 reviews)
    Open 6:30 am - 6:30 pm

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    Response quality

    Excellent

    Response time

    1 day

    Services - Tailchasers Pet Care

    Dog daycare

    Dog walking

    Pet boarding

    Tailchasers Pet Care Photos

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    Reviews With Photos

    So sleepy after her walk with Eric!
    Gloria B.

    Just wanted to update my review, for the past 2 weeks I have been off of work from having knee surgery. Randa has been so great with replying to emails when my husband gets off early so Eric does not have to come! This is SOOOO helpful and shows that they are avaliable to help the customer! I can not say enough good things about this team. For the first time I have seen how much our little girl Trixie loves Eric!!! She is SO excited when he comes through the door and goes right to the chair to get ready for her walk!!! My husband and I really cherish this service and it means so much to us that we have someone who cares so deeply for our girl!

    Lindsey, their incredible Tailchasers caregiver, even gave them this incredible basket full of birthday presents!
    Christine M.

    The caregivers from Tailchasers take such excellent care of our dogs! Cali & Kaner can be quite a handful, but Matt and Randa have an excellent system that allows you to to provide exact instructions for your pets' needs and to know exactly who is caring for your pets and when. Lindsey is absolutely amazing with Cali & Kaner and sends the sweetest, most informative emails about every single visit. She truly loves our dogs and we're so lucky to have her and the other amazing caregivers Tailchasers employs. They don't just walk your dog - they'll feed them, administer medicine, give them playtime, send pictures & videos, even care for your home. Can't recommend them highly enough. :)

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    9 years ago

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    12 years ago

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    Randa C.

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    Ask the Community - Tailchasers Pet Care

    Review Highlights - Tailchasers Pet Care

    Randa has been so great with replying to emails when my husband gets off early so Eric does not have to come!

    Mentioned in 11 reviews

    Read more highlights

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    I cannot say enough good things about Pet Suites. I have been coming here for over a year helping…read morewith my daughters dog who has a problem eating dangerous non-food items. We had been through at lot with 5 other daycare facilities with their promise not to let anything bad happen and thousands in vet bills. Then Pet Suites opened. They don't give the dogs toys in the all day play daycare-I will never understand places that do. Before and after the 8 hours of play the dogs stay in suites with no plastic trays to snack on. When she was at dogtopia I would watch on the cameras as the dogs just circled around the room all day. It was very stressful and for the animals too. That is not the case at Pet Suites. Thry have indoor outdoor play weather permitting. I never see dogs circling - just playing or lounging! When I unexpectedly got a puppy from the shelter during a very busy work time I signed her up right away for the puppy preschool. I could tell my puppy was happy, loved, and well cared for. The program is great. She is now in the regular daycare and I am more than happy with how the days are scheduled and how they are cared for. Having a clean, great facility and daycare/boarding programs is only part of it. The people that work there are ALL incredible. They all care for animals that much is obvious, but they are all great with people too--they must have high hiring standards. I thank them all for making rescuing this puppy possible. I can name them all as they all keep me coming back, but this is already too long - thank you Tina, Kaitlin, Jillian, Amanda, Danielle, Lauren, Mia....everyone else!

    I toured the facility when my dog was a 12 week old puppy. It was summer and very hot, 90's. My vet…read morehad just warned me not ot keep the puppy out for more than 10 min in that type of heat as they cant regulate their body temps yet. When I toured it was HOT and they were very proud of their out door area - with no shade, that the puppies had been in for 30 min. Also, while I was waiting for the tour a gentleman came in to get his dog, told them the dog's name. they went back brought him a dog and he says "that's NOT my dog"

    Dogtopia of Arlington Heights

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    (2 reviews)

    My furry daughter has been going to Dogtopia, Arlington Heights, for…read moreover a year. When I say "Friends" she is happy to go. Every month, there is a special day for photos that I try to fit in my schedule as they take such good photos and special days which funds their charitable organization. The staff has always been friendly and Kitsuneyoshi has never come home hurt. She gets a lot of exercise and comes home for a long nap.

    Looks ok. Not going to use it. The person who greeted me was friendly. There is a viewing window…read morefor the small dog room. The energy was quite active. I did not care for the powerful scent they were diffusing in the lobby--scents, especially that extreme, are not good for people so they are probably not good for pets, plus, what are they covering up. I am not usually bothered but, man that was really bad. I was concerned about the outdoor play area they showed through another window because it was not made for dogs at all. It is simply a fenced area that happened to be there--and the dogs have to go down concrete steps. Great if you have a larger dog. Terrible if you have a mini dachshund--a breed that is not supposed to go down stairs at all. They are supposed to use ramps. I expressed my concern and said that would be a problem unfortunately and the reply is that she could learn to use them. I know that. The point is that medically, long backed low dogs are not supposed to use steps because of the association with IVDD/paralysis. With other choices we liked better, this was not the one for us.

    Dog Play Day Care - Smokie doing she does best

    Dog Play Day Care

    (44 reviews)

    This facility offers a solid range of services, I've…read morevisited Dog Play Care facility primarily for grooming, and my experience has been decent.Your experience may vary depending on certain factors. Staff & Service: The quality of service seems to depend a lot on the staff. Some team members are extremely kind and seem to have a great rapport with my dog, while others, not as much. I did have one incident where my dog was uneasy to a particular staff member, and since switching to a different groomer, I haven't had any issues. It seems like the experience can depend on the chemistry between your dog and the staff. Facilities & Cleanliness: The facility itself is clean, spacious, and well-maintained. I always feel comfortable with the level of care they provide in terms of the environment. They also offer events and activities. Boarding & Daycare: While I haven't used the boarding or daycare services personally, from what I've observed, the setup seems to cater to larger group play. My preference is for smaller groups, based on my dog's personality, so this might not be the best fit for everyone. It's definitely something to consider if your dog has specific social preferences.

    This place is one of the best. I have taken my dog to several grooming places and I would highly…read morerecommend Dog Play Day Care for their service and price. It started with the phone call, Adriana was friendly and informative on services and pricing. When we arrived she was friendly, professional and great with our dog. The place is clean and parking is easy. I will be coming back! Happy to have found this place.

    Tailchasers Pet Care - pet_sitting - Updated August 2026

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