I found this place on Yelp because I wanted a place that did dry cleaning and alterations to alter…read moremy wedding dress. They did not disappoint. My mom couldn't understand why I would drive an hour to get my wedding dress altered but when she saw the quality of the work she was impressed. I wasn't going to get the dress hemmed but thankfully they suggested it. I would have tripped walking down the aisle! I came in two and a half weeks before my wedding that the dress was ready 10 days later without an extra charge.

Quality and speed Last Minute for alterations was excellent…read more Located north of Loyola was a bit far but worth it

I wanted to love Isel's Cleaners, I really did. Maybe the employee here is right; maybe I'm just…read moreunlucky. According to her, I am the only one with these issues. If it were a one-off, I would be more understanding, but it seems as though more times than not when I'm here, something goes wrong. Also, as an aside, perhaps it's not the best idea to tell a customer who is upset that things are constantly going wrong that he's unlucky. Let me give you a core example of what I mean. In summertime, I brought in a down jacket to be cleaned and repaired after I fell off an e-scooter. Oops. The quoted time for the jacket to be cleaned and repaired was a week. I gave them two, and the jacket wasn't done. Once again, I was quoted a time of a week. I came back in two, and the jacket still wasn't done. The response given was that, and I quote, "You don't need it." Well, you know something? Maybe I don't, but you don't know that for a fact. Maybe I'm going to Greenland or something. Don't promise something if you can't deliver it, and especially don't do so twice. There was another incident where I was almost given a shirt that wasn't mine. Thankfully, I am the kind of weirdo who more or less knows the labels on the insides of his shirts. I recognized it wasn't mine. This did recur a couple months later when the shirt I was given was definitely not mine - I could tell by its pattern and design, which again surprised her. Yes, mistakes happen, but it's weird that this happened twice. I can only imagine if I had taken someone else's shirt home by mistake, and then that person would have come back saying, "Where the heck is my shirt? Why did you give it to somebody else?" There was also an incident involving another item I gave them to be cleaned, where the company to which they outsource out did a poor job, and there was still a stain. So, the item was sent back. When I arrived, I found the shirt wasn't done, and I wasn't notified beforehand. Okay, fine. So, I came back later at the agreed-upon time, and the shirt still wasn't ready because the company to which they outsource their cleaning still hadn't done a good job. I received no notification of any kind. At this point, I said, "Enough is enough." I took my items back, I took my money back, and I took my items somewhere else. Let me close on saying this: The employee here is very kind and very sweet, and the prices here are almost unbeatable. I urge you to give them a chance assuming: 1. You are in no hurry. 2. You carefully check to make sure that the clothes you get are your own. 3. Don't give them any expensive or valuable items in case they're accidentally given to someone else.

Elva did the best altering job for me! She is an excellent seamstress! I recommend her very…read morehighly!'

I was originally supporting another small cleaner business in Andersonville, and wasn't thrilled…read morewith the customer service so my handy dandy Yelp came through to help me find a better alternative and Loyola Cleaners popped up. Here's my 2 cents... 1. Customer Service 5/5: the business owner is Enrique (I think) is professional, kind, and goes above and beyond for his customers. 2. Cleaning 5/5: Clothes always come back looking brand new! 3. Price 5/5: Very reasonable, dare I say cheaper prices than other local cleaners. I found my new cleaners!

Provides excellent and friendly service. They will accommodate speedy requests, and my clothing is…read morealways returned in a pristine state. I have lived in Rogers Park for more than 20 years, and this is the best dry cleaner in the area.

I needed a shirt and a pair of pants cleaned for a wedding. I procrastinated and took them in on a…read moreThursday. I asked the guy when I could get them back. He told me Monday. I explained that I'm going to a wedding on Saturday and he told me no problem. Each piece was $5 and they prefer cash payments. I was nervous about time frame and went in later that day to double check about getting my clothes on Saturday. She assured me Saturday by 10:30am. I showed up on Saturday at 10:30 and viola my clothes were ready. I appreciate the quick turnaround. Keep in mind the price on your ticket are for the clothes and tax will be added at pick up. Also I think I looked great for the wedding. Thanks

Very good service customer service and quality. Will be…read moreback again very soon. Reliable and clean

Francisco is a real gem and such a lovely shop owner. I love that he named the store after his mom…read more I've had a very precious jumpsuit tailored and cleaned here and will be bringing all of my clothing needs here going forward. Price for me was $20 for a satin jumpsuit/gown and $10 for shoulder tailoring--which is comparable to other cleaners and alterers I've been to.

Wonderful dry cleaners! Francisco--the owner--used to work at another cleaners very nearby and I…read morewas so glad when I found his new location! Impeccable customer service; super reasonable prices; great work.

Very happy with Thorndale Cleaners & Tailors!…read more I dropped off a few pairs of pants, two of which were to be tailored, and three dress shirts. The pants fit PERFECT, she did such a great job. I would feel comfortable recommending her business to anybody in the area. Not to mention, extremely convenient location right off of the Thorndale Red Line. More than fair prices, friendly, and great service.

I wouldn't recommend this place to my worst enemy. Absolutely rude and dismissive. Additionally…read morerequested could she measure me, she informed me she was busy that day but assured me once I came back to pick up my item from being dry cleaned she would measure me that day. I get there to pick up my item and remind her of the measurement request and she flat out tells me "No, I am not doing it." I was so appalled, I just walked out. On top of all of that, the stain that was on my dress was still there. I was never informed and it felt like the item never got cleaned. Just placed in the bag to make it seem like it. Never again..

worst wash & fold laundry they barely use detergents plus they mix with other customer's clothes…read morewith one machine. goodbye for me. you've lost a valuable customer.

I dropped off two dress shirts for cleaning, and not only did they lose them, but now they're not…read morereturning my calls. The clothes were supposed to be ready on a specific date, but they don't have anything from that day and seem unwilling to resolve the issue. Completely unprofessional and unacceptable. I would not recommend this place to anyone.

The Cameo crew did a thorough, professional move-out cleaning for my parents' residence. When they…read morewere done, it was properly cleaned top to bottom. They were even able to remove a stubborn carpet stain that we thought would be pretty much impossible to remove. I highly recommend Cameo for both routine and one-time cleaning jobs!

Terrible service. Did not want to dry clean my clothes. Said it would take 4 days for a pair of…read morepants. Did not even want to work with me or come up with a solution. Go anywhere else BUT here