$22.00 and the automatic dryers aren't working. One side is dry the other side of your vehicle is wet and dirty. Had to run it back through sad part is they know the dryers aren't working but still charge full price. read more

Take 5 Car Wash - Car Wash Near Me - Saginaw, Texas

After being closed for 2 weeks. I cancelled my wife's and I membership. I was told that I could go through the car wash until the end of the month of feb. Went through today to wash my wife's car. The guy told me it had expired. I explained that I paid for 2 weeks that I was unable to come through , he shrugged his shoulders and said "it expired" I will not be returning ever to take 5. read more

Car wash is ALWAYS broke down. Ifs it's not the chain, it's hydraulic brushes not working, and drainage issues, lanes closed, and majority of the time the whole car wash closed. I think for the past 2 months it has been open 1 time when I went, the other 20 times? Closed. Contact customer service to say hey, paying a membership and can't use it, can you help with a month or 2 credit? Nope, it's in our legal contract that we can be closed for any amount of time but your membership is due, but will be happy to cancel your membership if you would like! Crappy company, crappy business. Don't recommend AT ALL! read more

3 days in a row they closed before 6pm on the website it shows the business hours until 7pm but they close earlier everyday. its very annoying driving All the way up there to find out they close early read more

Worst business ever, with absolutely zero honor. Had to clean the outside of my car myself after the car "wash". Don't waste money on them.

The back of my car never gets cleaned. The sprayer does not get all the soap off the car. The last five visits the were out of towels. Whoever is managing this site isn't paying attention or is cost cutting. read more

Cash who works the front was great and helpful! The service I received was kind. Great car wash! read more

Avoid going on the weekends when/if the manager is there. During the week with the opposing manager(s), no issues arise, no break downs, no long lines, both lanes opened and traffic direction takes place. The weekend manager is extremely rude and seems to only accomplish chatting with the other employees while scrolling through his phone showing employees what he is watching while cars are trying to back out from the long wait. Outside of the weekend manager, it is a pleasant experience. All in all I am glad they lose a lot of business on weekends during the busiest hours of operations due to negligent management. read more

Today is the 3rd time since I've had a membership that the car wash is closed during open hours. All the tunnels doors are open but the lanes are blocked. Today it's 10.30 on a Saturday. Its a shame that your car wash is not managed correctly, its costing you money read more

To be honest, this was my favorite car wash until they signed me up for reoccurring membership that I did not agree to or authorize. I've been emailing, using the chat feature on their website, and there is no way to call anyone to get this resolved. I've physically gone up there and spoke with the manager but nothing has been resolved. Buyer beware. Day 12 of trying to get this issue resolved. My husband has been up there and I have attempted to multiple "chats" and no one will help me. They try to pacify me by saying it's been sent to their customer care team. read more

The car wash itself is fine and convenient for me but I signed on for the unlimited $22 a MONTH but they automatically charge $22 every TWO WEEKS?! I've tried to call to resolve the matter but nobody answers no matter what time I call. read more

Arrived at Take 5 car wash at 8:17am. Hours are 8am-7pm. Car wash is not opened yet. There are 3 cars here now waiting. I've seen 2 employees but carwash not opened yet. Carwash opened at 8:45a read more

I took my car and my son's car to wash and vacuum. Neither car was even close to clean and had to run it through a second time. Even then, the cars were dirty. we gave up on the wash,, and tried to vaccuum, but the vacuums had no suction. I talked to the guy who took our money, and his comment wa s "I know- I know" and he conplained he had a lot of work to do. What a waste of time and money. I can't believe they charged me $10.00 per wash for this!! read more

Great job today, washing my truck! Need all that road grime off and it is all gone! The price was bery fair!

I stopped in and told the guy I wanted the $33 monthly wash program. He charged me $20 I figured he prorated me to the end of the month. When I went back a second time they had no record of me being signed up for anything. So I paid $20 for 1 f$)(((ing car wash when I could have washed it 10+ times for $33! What a joke!! read more

On April 29 2024 445 pm took my car to get wash paid $26 for the top wash had to take my car 535I M-Sport BMW through two times and my car was still dirty when it came out. Tires was not even armor all. I had to do it myself but the package says you get it. I would not recommend this place to any family member or friends. read more

Jose is really helpful and a very good salesman. The car wash it self was decent but the service is why I would come back.

Time to cancel my monthly subscription. This car was gets worse and worse with everything trip. Today the lines were long, the sensor would read member tags and most of brush didn't work or didn't respond until my truck was halfway past. And then to top it off the detail center where they provide rags and window cleaner was closed up. This place needs some serious maintenance. read more

I would not take your car through the wash unless you want damage to your vehicle. This happened on 8/10 after the car washed equipment malfunctioned. The manager Steven claimed that the car I front of me ran over the bar that guides the cars, and they're going to make him pay for my damages. I've called the corporate office but their office is not staffed so you only get answering machines. I have followed up several times with Steven and he has been unhelpful. Will be filing a civil hit on this. read more

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This place sucks. Ever since this dump turned into Take all your money car wash, it went down hill. This place doesn't clean anything. Equipment is garbage. You can go through car wash 10 times and the car will still be dirty. read more

It doesn't matter if it's 5am or 5pm on a Tuesday or a Saturday, you'll wait 28 minutes in line regardless if you're a member or not. Vacuums are horrible, the staff is obnoxious and tweaking nonstop, and your back window will never get the soap rinsed off. read more

Awesome customer service by Jose!!! Friendly, helpful,quick and convenient... I will sdefinitely come back

So many of the cleaning stations in the car wash we're not working, a total rip off. It's been like this a while and they've not fixed it. They increase the prices when they took over, no value added with this. Go to the take five next to Saginaw high school in the Kroger. It's awesome. read more

Ever since they took over business for Tiger Spa this place has gone downhill. Our fast pass keep giving us the lowest car wash package and we would have to tell them every time to change it or go through the car wash twice which is frustrating when your paying $40 a month. The "Manager" Xavier does not follow up and keep his word as I brought this up to him in person and he did not fix a thing nor call me back on the issue once he spoke with his boss. I recommend going somewhere else unless you just need a one time wash. read more

Just spoke with corp office Amy, told her equipment was broken and blowers not working. Asked for a refund and she said only offer she could give me wash a free car wash that expired in three days. I asked her will the equipment be working properly in the next three days. She said "probably not " lol then what good is it. Seriously check all the reviews, this place is a dump and ownership does not care. The city needs to step in and help it's citizens. read more

I have been trying to cancel for two months. They continue to respond to emails asking the same questions I've answered repeatedly.

Do not take your car to take 5 I'm Saginaw tx my windshield was cracked 6 months ago , damage claimed filled out ,got estimates and nothing but the run around, looks like I'll need to contact an attorney more money@@@! read more

do not give them your credit card information. i had to contact my bank to get these people to stop fraudulently charging my card. i have left multiple voicemails asking them to remove my card from their systems and instead they keep charging me $19.99. i only went there one time. seriously, do not use your credit card here. obviously giving a star because i must. read more

Great amenities and stays open till the last minute. The vacuums are always operational. Thanks

This place is bad since becoming Take 5 car wash. Several water jets were broken and it did not dry my car at all. Canceling my unlimited washes and going somewhere else. read more

This used to be "Tiger Spa" Car Wash. It's close to home and I've been using it for years. Drove in today to find it is now "Take 5" and under new ownership. Also found that the basic wash has gone from $5.00 to $7.00. So is it a better wash? No, in fact it's a much lower quality wash. The equipment looks pretty much the same, but the amount of soap used is much lower than it used to be. Understand, I'm not one of those people who visit once a month and expect a car wash to perform miracles. My truck is washed and waxed regularly so it's pretty easy to clean. I can see the brush marks in the dirt/road film that was left behind. Even my tires are still dirty. Not the wheels, the tires! This was the absolute worst car wash I've ever had. I will definitely have to find a new place to go. read more

Decent car was when all their equipment works. I went there last week and their blowers didn't work and car came out wet. They didn't mention it when I arrived and paid for wash. As a matter of fact they tried to up-sell their washes. Stopped in again today and no mention of blowers being down until I asked. No discount offered but they again tried to up-sell car washes. I called their corporate number and they hung up on me. read more

Over priced. Went from $25 to $40 a month washing parts are broken down inside without repairs. New name inflated pricing.

Since new ownership the price has gone up and the car wash has deteriorated. Often the dryer does not work, and when it does work the windshield and right side of the vehicle is still spotted. If you get the $8 basic wash they don't do any prep before the vehicle goes through the wash. The attendant just sends the vehicle through, even if not busy. The one positive is the person who takes your money is usually very personable. read more

Stay away from this car wash! I brought my brand new vehicle to this place to get its first wash and as I was inspecting it afterwards there were noticeable scratches, very bad swirls marks, and it looked as if the dirt from the car was just smeared rather than cleaned. I immediately went to an employee to state my concerns with the scratch marks and he proceeded to fill out an incident form and take pictures to have reviewed. He told me someone would call me in a few minutes, but 30 mins passed without any response, so I called back the number before they closed and they told me no one would contact me until the weekday as managers are not on site during the weekends. 5 days passed and I still did not hear back so I called and finally got ahold of the manager, where he scheduled me to come in and meet with him to make things right. When I arrived he was with his boss (possible owner) and after they inspected the car, the boss told me it was 1000% impossible for his car wash to cause the scratches I had on my vehicle. He then started listing of excuses of what might have caused the scratches including someone must have parked next to me and dinged my door (the scratches went horizontal). I could tell by his expressions and wording that he was simply not gonna budge and tried to dissuade me from filing an insurance claim. They finally offered to run it through another wash and attempt to buff out the scratches. After I went through the wash I inspected my vehicle again, and there were more scratches on my vehicle and I called the manager to come out and look at it to prove to him that the car wash was damaging my vehicle. He said he would be out shortly to check it out. 20 minutes passed with no sight of the manager, so I got fed up and left after canceling my membership. The employee that was in the detailing area talked to me for awhile and told me that I need to avoid car washes like these because they will just ruin my exterior paint, so I will take his advice and find better business elsewhere. read more