Two attendants helped by removing some patio furniture so I could go through the car wash…read more Excellent service

They met my expectations they recommended me and if they do it with a lot of quality I have a blue…read moreChevrolet truck I'm going to bring it

Best oil change place in our area. Brian is great. I have a good experience every time.read more

I have used this business for the last 20 years and today was my last visit…read more Last time I was at the shop the owner short with me. I asked them to check the fluid in the differential and he told me they did. I was watching and the mechanic didn't pull a single wrench on the diff. So I decide to try again with another vehicle of mine today @ 2:30/2:45pm. I pulled in, he asked me was I there for. When I told him coolant flush he laughed and said not on a Saturday at 4: 0clock. IT was 2:30pm. He asked me to pop the hood. He made a statement someone been working on this vehicle. I told him it was me. He told me what was loose. I wasn't there for that and didn't ask him about it. He Bryan(owner) I think is his name. Proceeded to tell me how he couldn't do the job. He was rude about it. I told him close it up. He was still talking to me for some reason. At this point I wasn't going to expose myself to his attitude anymore. I guess when you own a successful business you can turn people away. I would like to mention I emailed prior to showing up. The fact that I did not get an email reply makes it worse. So your business model is laugh at a customer infront of people then tear appart how shitty of a job the vehicles owner did trying to repair it? This isn't the first time or second time the owners be short with me and my questions. I wont be back.

excellent service, better than the cleaning service at toyota, met my expectations even while it…read morewas freezing outside very very satisfied as well as excellent pricing

EP services came straight to me and detailed my car while I was out working. It was cleaned inside…read moreand out and looked brand new! The pricing is very respectable too.

Stopped in for a quick drive thru car wash. I didn't know I was getting full service!!! They…read morevacuumed my wife's car out and then sprayed it down with a pre-wash before driving it through!!! I wasn't expecting to get it vacuumed, but it really needed it. I was then able to get back in the vehicle and drive it through the car wash. I thought I would just drive out after the blowers blew the excess water off, but then another employee motioned for me to pull forward under an awning where he proceeded to hand dry the vehicle with cloth towels and dry the windows!!! Everyone was super courteous and very friendly! I'll use them again when I'm in the area! They did a great job!!!

Lost a driver's side outside mirror cover on my daughter's Altima while going through this car…read morewash. Didn't realize it was gone until I got home. Knew it must have been lost at the car wash because I went straight home. Called them and asked if anyone had found it. Employee said they would look and call me back. Several hours later no call. Called again and asked to speak to manager. Manager told me he "had walked the area" and did not find it. Drove back there to find it myself. Was scolded for being in empty car wash bay, only for employees. Asked the attendant that pre washes cars before going through wash bay if he had seen an outside mirror cover that had come off. He said "sure, it's right here" and handed it to me. Manager must not want happy customers because he surely didn't care about me and lied that he had actually searched for the cover. Do Not Recommend

Responsive staff. Transparent work and warranted work. Fair prices. It's hard to not use them.read more

I first went to Cortez in 2022 on a referral by Discount tire for a front end alignment. Was very…read morehappy with getting in and out in about 2 hours without an appointment. Fast forward to today. My husband ran over something large and hard at 70 mph. Hit was so hard it popped the needle off of the speedometer in the dash. Managed to get it into see Joshua. Wasn't good news but he gave me 2 options. First was the minimum that needed to be done. Second was an additional item that really should be done. All said and done, more than I wanted to spend but I still feel he was very fair in his pricing. Been driving the van for a few days now and am very happy with the results. Plus, I have the peace of mind knowing I won't be chewing up my tires every few thousand miles. Just as a side note. I did research Cortez Car Care and discovered something amazing. They have been members of the BBB for 23 yrs this year and have not had one single complaint lodged against them in all that time. In any auto related field, especially repair/maintenance, that is a record to be very proud of. Just tells me that they are doing things right and have customer satisfaction very high on their priority list.

This time I was lied to, hung up on, and had to leave car there for3 days. Spencer said there…read morewasn't a brake caliber for 2014 dodge van in Beaumont. Checked most part houses had it. Somissed doctor appointment which cost. Was told had to do brake fluid service which cost. Asked to speak to owner not available but would have him call, not. Would not recommend going there

We are here working at the Beaumont fair, we have traveled from Ri. Unfortunately on the drive we…read morehit a pothole, this is our first time here and had no idea where to go. LUCKLY we found this place, we need a new shackle and bolt. They were so friendly!!! Everyone was super helpful, offered us a ride back to our hotel and had it fixed right away!!! If you need ANY work done I highly recommend this place!!! 5 star service ALL around!!!!

They didn't put back the ac filter cover back on and they didn't put back my terminal cover on…read moreshit service

Replaced the exhaust gasket & repaired the catalytic converter on one visit. Replaced the starter…read moreon another visit. I was very satisfied both times. I always get my inspections/registrations done here.