Had a blowout on our 48' race car trailer in Marion, AR, a couple miles from the shop. Was…read moretraveling from Tc to KY for a race. Called several places to attempt to get the spare installed, to no avail. DeWayne told me to come on over, but there may be a wait as the guys were getting ready to go to lunch. I got there and DeWayne got the ball rolling immediately, and Thomas worked through the beginning of his lunch to get me moving so I would make it. These two guys are dedicated to getting the customer taken care of and the job completed. Hats off to these two men. Excellent customer service. The kind you don't find anymore. If I'm in the area and news services they offer, I'll definitely be back. Thanks again!

My colleague and I have both experienced incidents where we were told that the vehicles' tires had…read morebeen rotated, when they actually hadn't been. There have also been times where the tire pressure sensors were not properly reset. It sort of makes one wonder what else is being skipped?

While out on a trip, i got a flat tire crossing the bridge over the Mississippi River from Memphis…read moreinto Arkansas. Having a flat tire is never easy to deal with, as you are the forced to find a new tire almost immediately. We called this Walmart to see if they had a tire to fit my car, which they luckily did, and then treated everything great. They fixed the tire, got me on my way. I couldn't have asked for a better situation.

I've spent thousands of dollars at this place. I recently moved to Texas. So I brought my Cadillac…read morein and explained that my rear differential is leaking. I made a 10 appointment. Passed by at 230p. My car hadn't been serviced. They said I would be next I explained that I had to head back to Texas in 2 days. The next morning I stop by they gave me a sheet of paper... we don't do differentials! A total waste of time. Please take your business to TDC AUTOMOTIVE!!

No communication from this facility as they are a covered facility with my warranty company, which…read moreI pay an excessive amount for. They will inform you of a two day minimum but it should state a two week minimum all of the times my vehicles have been with them they have taken at least a week and a half to diagnose the issues. Each time I have contacted the warranty company and each time they have stated that they have not received any communication from this facility at all. I did ask today and it is a privately owned company, so please take your business somewhere else if you have to drive an hour to get your vehicle serviced or even have it towed somewhere else, I employ you to take it to a different place. There is no customer service at this location whatsoever there are lies. There is deceit, and, there is definitely not an informed mechanic on staff with them. This last time I took my vehicle first to a certified dealership to have it diagnosed paid for the service to have a mechanic. Tell me exactly what needed to be done by this repair facility and gave them the information when I arrived, and they still could not have this done in less than two weeks. Unless you have a really great pair of walking shoes, I highly recommend that you do not choose this business. Zero stars is not an option. Just pretend you do not see that star down below and that should help you out.

I took my Cadillac XT5 to Tire Choice in Marion, AR on October 2, 2025, for a scheduled appointment…read moreto have the air system inspected. When I arrived, I was told there were no mechanics available and was asked to leave my vehicle. I followed up the next day (10/3/25) and was informed they hadn't yet submitted the warranty paperwork to Carvana but would do so that day. By October 6, I contacted Carvana directly and learned that no claim had ever been submitted. I ended up picking up my car from Tire Choice on 10/6/25 with no inspection or service completed. Unfortunately, their lack of communication and follow-through caused unnecessary inconvenience, including having to rent a vehicle while waiting for them to act.

Mike and his team were awesome. I came in to get an oil change. He gave me an oil change the way…read moreit used to be done. They rotated the tires checking the pressure, other fluid levels, etc. it is rare now-a-days to get true service. I paid less at Tire Choice than I have paid in the past for a 5 min oil change service. People passing through Marion or live in Marion are missing a good deal and great service if you don't go see Mike.