I needed a CV axle and wheel bearing replaced. Received a message to call and make an appointment…read moreand when I did, I was told they could not work on the vehicle. I was given alternative sources, which was helpful.

They fixed my wife's tire in a flash (she's a nurse who was going to see patients at the time)…read more Appreciated the quick friendly service, but when a tire has metal valve cap, please put them back on. Not only was the tire valve cap not replaced, another tire's cap was removed and replaced with a cheap plastic cap as well for some reason. I bought those caps for a reason.

Best service! great staff! Fast excellent pricing! they do not try to upsell you or overcharge you…read morefor items that you do not need. Hats off to the management for finding such an amazing staff.

Kevin at Express Oil was absolutely fantastic! He was friendly, knowledgeable, and took the time to…read moreexplain everything clearly without trying to upsell or rush the process. The service was quick, professional, and stress-free. I've had multiple large repairs done on my truck, and Kevin has gone above and beyond every single time to make sure everything was handled properly. He always makes sure my vehicle is well taken care of and that I feel confident driving away. It's rare to get customer service this good--highly recommend asking for Kevin if you visit Express Oil!

Good, good people working there. Supervisor is very attentive and caring. My car was tended to…read moreright away and I received outstanding service. Definitely recommend & will return.

When settling my payment the customer service representative listed everything as complete. When I…read moregot in my car the floor wasn't vacuumed. When asked the employee indicated the vacuum was broken. I'm just wondering what else didn't get done that's been checked as yes on my invoice I paid $73.29 for. I plan on taking my business elsewhere. Be honest. I understand if you have a problem but don't tell me work has been done when it clearly hasn't. Update: this morning my windshield wiper fluid reservoir :empty. There are two reservoirs on my car. They checked the one for the rear window apparently. So here I am back at Jiffy Lube. Convenient. I guess the vacuum is working today and when you ask for the manager things get done. Shouldn't have to be this way.

We arrived to get an oil change at 3:30. There was only one car in the bay and two empty ones. We…read moresat there, they brought water twice, and then another car pulls up. They immediately pull them into an empty bay. We are still patiently waiting. Another car pulls up and as we are still waiting to be pulled in they pull a third car in the empty bay. The workers kept staring but no one ever came to apologize or explain. We finally ended up leaving and going to express oil change. Kudos to take 5. More like take your damn time.

Went in for an oil change and was greeted with smiles and water. Wait time was short and Angel…read moregathered our information while Shylyn got us positioned. In addition to checking all the fluids and filling my wiper fluid, it was discovered that my coolant was practically non-existent so that got fixed. I was impressed with their professional attitude. They were knowledgeable and efficient and we were back on the road in no time. I plan to use them every time I need new oil.

This Goodyear helped an out-of-towner with an emergency fix get on the road as quickly as possible…read more I was visiting Augusta over the weekend for an event when my car broke down - it just refused to start after a quick errand. I had to leave it overnight due to being expected at another event and not having anyone to help me get it started until the next day. On Sunday, I went back to the car and with the help of a family member was able to get it going. While this was happening, my dad was calling around every auto repair shop in town to see who could fix a car on a Sunday since I had to be back in my actual town on Monday. Unfortunately no one had the part needed in stock, but this Goodyear - and the technician, Will, who worked with us - was more than happy to fix it immediately when the part became available. I dropped it off Sunday and knew that first thing Monday morning they'd be working on it. They were wonderful about communicating with me - I called in the morning to get a time estimate, which they happily gave. Later, they found out the part would take longer for delivery and they immediately called to let me know. Once the car was done, they called me right away. I went to pick it up and everything was perfect - I was able to get back on the road for my two hour drive with full confidence. I know this is long, but I wanted to share the story - their positive attitudes and willingness to help really made a big difference to me in what was a very stressful situation. Will and the team at the store were always friendly and always informative. If I ever need a repair in Augusta again, I'm coming straight here.

I had a great service with the team at this location…read more In particular Bryan one of the mechanics was very patient with me. He took the time to listen to my story that led to the tire being flat . He even had the patience enough to put the tire hubcap on my tire when I personally forgot that the piece was in the trunk after he made the initial tire repair. Thanks Bryan for your patience!

The staff are very professional. They stand by their work and their awards for best shop. Delvin…read morewas very efficient, timely, and confident in his work. I took my car to get the AC condenser replaced, it is back to 100% now!

I took my vehicle to Express Oil Change and Tire Engineers for a routine oil change that resulted…read morein a completely seized engine. After having the vehicle inspected, it was determined that inadequate oil was added to the engine, which directly caused catastrophic engine failure. An oil change is basic maintenance, and failing to add the proper amount of oil is unacceptable and negligent. This was not a pre-existing issue--my engine was functioning normally before the service. Now I'm facing extremely costly repairs that could have been entirely avoided if this shop had done its job correctly. I attempted to address this with the business, but accountability and resolution were lacking. Management has been extremely unhelpful and unwilling to take responsibility for what clearly stemmed from their service. I would strongly caution anyone considering this location: a simple oil change should not destroy your engine. I deeply regret trusting this shop with my vehicle.

spoke to Dean the manager and they were able to get me right in to get my truck on the lift. They…read moredid a quality job and got it done for a great price. I'd give them 10 stars. Also, the taco truck taco butts was ass kicking.. Highly recommend.

Very fast honest polite service. They told me honestly what was going on and gave recommendationsread more

I gave 3stars because my low air light came on . Took it to tire plus the guy said the tire had a…read moreleak from a Old plug and tried to sell me a tire said he couldn't fix that one. I took it somewhere else they put air in it and said it was fine. A week later still fine. They checked my oil said it was low so they tried to sell me an oil change Had it changed already not even 3000 miles since.The point I'm making is don't sell me something I don't need. My money is hard to come by because I'm on disability.

I am writing regarding my 2013 Ford F-150 Truck. I initially brought it in for a valve cover gasket…read morereplacement around April 29, 2024. Since then, I have had to return it three times for the same issue. Each time, the service team acknowledged the leakage. I paid $1610.14 for the first visit. For the subsequent two visits, they agreed to replace the defective parts again at no additional cost. The last time I picked up the truck, I drove it home and parked it. On July 9th, when I drove it again, it initially ran fine but then started acting up. The "add engine oil" light came on, and the vehicle stalled. I had it towed home and noticed a puddle of oil where it had been parked. I did not check for leaks before driving because I was assured the issue was fixed. I called Tire Plus and spoke with Jason, the supervisor. He claimed it wasn't their fault that the vehicle was in such a condition. I explained that they were the only ones who had worked on the vehicle. After some discussion, he agreed to have it towed to the local Ford dealership, where it has been since around July 11th. The service representative handling my case has since left, and the matter has been reassigned. I have made several attempts to resolve this issue and have been patient throughout the process. I just want my vehicle to run as it did before the initial repair. I have spoken to the area representative, Andrew, once and the regional representative, Bruce, twice. Both assured me they would look into it, but I have not received any follow-up calls. Bruce mentioned that once the case is handed over to the claims department, it is out of his control.DO NOT TKAE YOUR VEHICLE TO TIRE PLUS IN AUGUSTA GA ON ROBERT C DANILE PARKWAY OFF WHEELER ROAD FOR ANYTHING THEY HAVE UNCERTIFIED MACHANICS IR THEY DONT KNOW WHAT THEY ARE DOING THERE. TOTALLY UNACCEPTABLE TO SAY THE LEASE AND IT TOOK ME 2 MONTHS JUST FOR THEM TO TELL ME THAT THEY ARE NOT GOING TO FIX MY TRUCK!!!!