Excellent customer service. Arrived a little prior to when they opened, and they took us in right…read moreaway regardless. Would patron this super lube again.

My wife took our van to this shop. I have Disabled Veteran plates on the van. 350 mi. after she did…read morethe oil change what ended up to be 3 trips to the Veterans Administration Hospital in Madison WI. They Did NOT: fill the Automatic Transmission oil I added a Pint; or any cooling fluid at all. We will Not be returning to this shop!

Wonderful, patient and kind. I have nothing bad to say and definitely recommend this auto shop!! I…read moreappreciate such a wonderful owner and will send all my friends that way :)

We were in town for just a couple of days with our truck and camper, and had vehicle issues. Andy…read moremade time for us to get our truck in to get looked at. Amazing folks to deal with! Thank you!!!!

We had new tires put on our car on 11-30-25. Our appointment was scheduled for 3 pm. They didn't…read moreget the car in until after 4. The tire replacement took over an hour. The replacement tires seem good and the price was good. The tire sensors were not reset correctly. We made an appointment to get the sensors reset on 12-18-25. We were told that it would be a 15 minute fix. Appointment was for 10:30. They didn't get the car in until 11. Service was slow, communication was poor and customer service was bad. Lots of excuses but seemed like they didn't care. We won't go back.

Had a quick and sudden emergency, and Kruse came to the rescue! They were fast, effecient, and…read morefriendly. Highly recommend! We are grateful for the good folks at Kruse for helping our kid get their car back on the road so quickly.

Good people. Good work and reasonable. They don't do unneeded repairs. I'm a long time customer.read more

Hometown Auto Repair is probably the best Auto repair ever!! I called and left a message that I…read moreneeded an oil change on Sunday and they got me at 4:00 today!! I appreciated that so very very much!!! Also their office and shop are so CLEAN!! Top notch and I trust them very much.

My wife and I were visiting Baraboo and about to leave for our home in Chicago, when our car…read moreindicated that the air presser in our tires were low. Fearing that we may have picked up a nail, a local resident recommended Hometown Auto Repair. As it turned out, she was so right. They attended to my car quickly. Inspected the tires and found no nails, but did find that the air presser was a little low in all tires. They brought the presser to the correct levels. There was no charge. Even the gratuity I offered was politely declined. I get to Baraboo twice a year. In the future, if I should ever have auto difficulties while there, I would not hesitate bringing my car to Hometown Auto Repair.

Very fast pace and always with a smile Brad and Bill and team do great! Any questions answered or…read moreunsure they usually have the answers!!!!

One vehicle ahead of me. I was there 52 mins before they even began to take my information and then…read morestart the oil change. Only 2 people working and the car next to me they spent so much time up selling, it was crazy! When one started to work on a vehicle, the other person would disappear inside for 10 mins, back and forth for 1 hour. I'll never go to a take 5 ever again. So misleading of " oil change in 10 mins"

So I was on my way from Frankfurt, Illinois to Rochester Minnesota barreling down 80 and all of a…read moresudden there's this huge ditch right through the center of the road my Z four sports car hits it at 80 miles an hour and immediately the dash goes off. I control the blowout and pull over to the side And I'm sitting on the highway thinking what to do next so I pulled out my phone and said nearest tire place to google and it came up with this place Wisconsin Dells I have run flat tires on my car. You can go about 80 miles as long as you go under 50 so I proceeded along the highway and got off at the next exit, I used Waze to find the place and pull in there went in to talk to the young lady running the place. Her name was Carrie Ratz this young lady took great care of me. She said she would get me a tire which she would have by the next morning, and I suggested that she get me a cab to take me to enterprise where I would Rent-A-Car and continue my journey and on my way back the next day, I would pick up my car she made this out. She got the cab for me, Uber was useless arranged enterprise I couldn't get hold of them on my cell phone but she did on the landline and she had the car ready for me. On my way back the next day. Wonderful, young lady great place great service not cheap but then nothing is today.

I was pleased with the service and ok with the cost of replacement and repair. Knowledgeable and…read morefriendly sever for sure.

Sullivan's has always taken good care of our family's vehicles! They are so friendly, upfront, and…read moreaccommodating. We like their new(ish) location on the east side of Baraboo, too. ~ "I need a loaner to get to work." Sure, we can manage that, they say. ~ "I can't figure out how to get this dang windshield wiper attached. Just bought it and I'm stumped!" Sure, let me find someone to pop out and take care of that. ~ "Do I really have to do that $800 repair or can I put it off for a while?" Listen, honestly, you can let that go. It is not a safety hazard at all! Keep up the good work, Sullivans!

Over the last 6 months we have had nothing but problems with Sullivans. It used to be our one and…read moreonly go-to but apparently the new ownership wasn't as great as we'd thought. Questions are given the runaround and when we bring our car in for something, they'll say it's something else that needs work. A week later we had to bring it in for the original problem and it is miraculously found and needs to be fixed for an outrageous price. The cost ended up being so much for so little to be fixed that we literally are selling the car for scrap. Other mechanics agreed. We'll be going elsewhere from now on.

I love the staff at this location. They're knowledgeable, friendly, and go above and beyond!…read moreAnytime I purchase a new vehicle, I make sure to take it there for a checkup. On one occasion, they were kind enough to point out that my fuel filter looked loose. (the car had been occasionally smelling of gas but I hadn't looked into it) They tightened it for me free of charge and saved me a big headache. Another time, they pointed out that my ball joints would need replacing soon. They ended up being right! The prices are steep, but it's high quality oil and quality service!

Should have checked Yelp, I would have bypassed this 2.5 star business and not wasted my time. I…read morewould give ZERO stars if that were an option. Pulled in and before I could say I want the most basic service, the guy starts in about getting the synthetic. I tell him "no" but he just keeps yammering and I said "no" with more emphasis. The oaf (didn't get the name, bearded fellow) tells me to leave, he "doesn't have to take attitude from customers" I pointed out that I don't have to take attitude from the people I do business with and, of course, that triggers the f-bombs (I don't have a big problem with f-bombs, i threw some back, but I figure the oaf has to report to somebody and they should know about this). I would like to leave one lesson for the oaf - I laughed so hard at you saying, "don't come back to this business again!" Why on earth would anyone come back to deal with rude, stupid people AND pay too much (got my oil changed for $13 less in Baraboo (and the unnecessary synthetic you tried to foist on me would have been another $40). I am not the only one who won't be coming back to your sad little business.

Terrible. I legged my truck in with a flat front left tire, just needed them to take the tire off…read moreof the rim and put one back on that i already had sitting in my truck bed. first, they had to talk to their manager to see if they could even take my truck in because i have to start and stop the truck in a slightly strange way. conveniently, theyre manager had just gone to lunch, so we were waiting in the waiting room for atleast 20 minutes, before one of the techs come in and ask me to come out to show me that they cant put on the tire i provided because it had a very very minor small little amount of dry rot in between a few of the treads that you cant see unless you are a foot away or closer to the tire. he said his management would not let him put that tire on, conveniently the same management that was still on lunch. i was left stranded. i was reccomended to buy a can of fixaflat, which did not work. They also conveniently didnt have my tire size and reccomended i go to Fleet Farm to get one. They threw air in my tire and i made it maybe 5 minutes down the road before it went flat again. i had to call my parents to bring another wheel from home which is still 45 minutes away, sitting in lyndon station on a back road in the hot heat and mosquitos with my pregnant wife waiting for a save because the lazy tire tech named i believe Chris, short little wide eyed fella, said his management (that didnt seem to exist) wouldnt let him do any of the work. Please do not ever give these people your time or money. They will screw you over and avoid work in any way they can.

so slow they don't like to be fast I had about 3 people jump ahead of us and still had said no one…read moreskipped us do not go here