At first I thought it was a Take 5 Car Wash franchise because it is a shared building with Take 5…read moreOil Change incorporated (not the same). It is also a bit awkward getting in and out if you are not from the area as those options are limited. After pulling out of the way I confirmed it's actually a Moo Moo Car Wash but had to loop back around and navigate thru the lots for a third time. I have the monthly membership to the franchise, so the cost was included. The wash did a decent job, though the dry cycle didn't fully do the trick. Staff were friendly during the quick interactions. You can only turn right in Hamilton Road when exiting.

When I pulled up, the attendant immediately tried to sell me the "whole" wash ($16). I said I just…read morewanted the basic "low-fat" ($11). He again tried to convince me I needed the "whole." I again said, no thanks, just give me the "low-fat." He ran my card, and while I was waiting in line, I realized I'd been charged the $16 anyway. I don't know if ripping off customers is standard practice here, but I won't be back to find out.

I had an amazing experience this morning with Thomas and Matt. I drove in with a screw in my tire,…read morehoping to get it patched quickly. Matt greeted me and was extremely friendly and helpful. He and Thomas came out to look at it with me, and Thomas fixed it on the spot in less than a minute. I am grateful they were there this morning to make a frustrating situation a little easier and a quick fix! Thanks so much!!

DO NOT BRING YOUR CAR HERE…read more I brought my Mercedes E350 to Tire Choice #0601 because of a front-end knocking noise and asked them to diagnose and repair the problem. They diagnosed suspension components as the cause and recommended over $1,700 in repairs. After keeping my car for several days and failing to return calls and voicemails, I finally got through to them and was told the repairs were completed--but the knocking noise was still there. I paid $1,704.45 and picked up my car with the exact same problem I brought it in for. I was also told their alignment machine/software did not have the specifications for my vehicle, yet the invoice states that alignment was declined by the customer. To make matters worse, they entered the wrong mileage on my invoice. My car has approximately 60,000 miles, but the invoice shows the vehicle leaving the shop with nearly 100,000 miles. I now have to spend my own time dealing with the consequences of that error and making sure it does not affect my vehicle history. Paying over $1,700 and leaving with the same unresolved problem is unacceptable. Based on my experience, I strongly recommend taking your vehicle elsewhere, especially if you need an accurate diagnosis rather than simply replacing parts and hoping for the best.

I went in to get my brakes fixed and it took 6.5 hours. It took them 3.5 to put brake fluid in…read morebecause it took 4 hours to get it ordered. They didn't provide an update unless I asked. Slowest Firestone ever.

Came in at 9 am for an appointment, for an alignment and oil change. After my services were…read morecompleted and I left. I get down the road and my steering wheel is way off to the left after "Bret" told me that it was straight. Don't lie to your customers. It's ridiculous. I come back and express my concerns and that I was pretty irritated, his answer was "well we can do it again if you want" no your gonna do it again. I paid $209.99 for a lifetime alignment, he was irritated that I came and brought my car back. Don't bring your car here ever. All the other reviews were correct about this place. Upper management needs to look into this crap. Unacceptable Firestone. I will be taking my car somewhere else after this!

Had Valvoline change my oil, 5 miles down the road my oil pan dropped off, took back immediately…read morethey put pan back on but stripped the bolts. I have gone to upper management because they damaged my oil pan after almost 2 months they replaced the pan. July 21, 2026 they replaced the pan drove down the road and the pan fell off again- they refuse to take ownership of their mistake. Do not use this location ever- they are inexperienced in changing oil although that's their only job and they are negligent and refuse to admit to their mistake. Never use

Just what an oil change station should be. Quick, easy and no drama. Our go to place and usually…read morewe can find a good Valvoline Coupon on-line.

Wow, the service here is on another level! The short version - They are caring, honest, thorough,…read moreefficient, and really put clients first while communicating every step of the way. The long version - I had a bad experience at a different shop where my first call was great but my on site experience was terrible so I decided to call around. Cody answered and really set the tone for a wonderful experience. He was kind and accommodating, but I was still skeptical. So I showed up and was greeted right away even though a handful of people were already in line. As another employee walked by, he also greeted us and let us know it would be just a couple minutes. The place is bright and clean with a very comfy waiting area that includes drinks and snacks. The line moved quickly and Mike was the one who checked me in. He took the time to find out what my concerns were and asked questions to get as much info as possible for the tech. Even with other clients there, Mike gave me his full attention and didn't rush, yet everything was efficient and thorough. You can tell he genuinely cares about helping people and that's the vibe I get from the whole team there. I was able to take the shuttle home even though the regular driver was off that day. Curtis (an advisor) filled in and was so friendly. At this point I was still holding on to a little of that skepticism because I've been a service advisor, I've had over 100 vehicles, driven over a million miles, and had work done in at least ten different states at countless shops. I know electrical issues can be difficult and some techs just push them out the door without doing any work. Luckily that's not the case here. I got a call from the technician the same day. He explained what was going on so far, asked a couple questions, and let me know what the plan was. Again, no rushing, just kindness, caring, and good energy. I'm sorry I didn't clarify his name, I heard Muño but I could be way off. Either way, as a customer, he was one of the best technicians I've talked to. I later got a text with the inspection report. It was clear, thorough, and had videos of my vehicle along with pre recorded videos that explained some of the systems and issues. Then I get a call from Mike and we talked about how to prioritize the repairs since I'm on a budget. He didn't try to make me feel bad for not being able to get some of the work done, he didn't change his tone and rush me off the phone. He was compassionate and gave me honest feedback about which things are safety concerns and which ones I can come back for when I'm ready. I am so impressed with the whole team at this location and love the fact that everyone communicates so well. I didn't have to call them once and I was able to text if I did anything. I don't think you'll find a more caring team anywhere. I've had plenty of good advisors, good managers, and decent techs individually, but in 30 years of vehicle ownership, I have not found a place where every single person down the line held the same standard of honesty and kindness. This is now my go to shop for everything and I don't even live nearby! So if you need work, even if you're 20 miles away, this is the place you need to go!! Side note, check out their site for easy scheduling or special offers.

What an amazing experience! Booking an appointment was easy…read morepeasy. Great web site to book the appointment. VERY thorough check up report on my car with pictures and videos included of any issues. Free shuttle back to your house 2 minutes after dropping off your car. Wait wait what? Amazing. They would have picked me up when my car was ready if I wanted! Christian music, the Bible and other Christian Books along with snacks, drinks for your waiting experience! Professional service and fair prices! It just doesn't get any better than this. Businesses in all verticals should take note of this company on how to run a business.

Staff was great, great car inspection, very helpful! The price was what I expected and they…read morecommunicated with me through the whole process!

I made an appt for front brake pad replacement and was told it wouldn't take very long. I dropped…read moremy car off at 12:00, called to see how things were going at 2:00 and was told my car was in the bay. I called back at 5:15 to see what the status was, and was told nothing had been done on my car yet. The fact that there was NO communication from anyone at Midas was most aggravating. I'd taken the day off from work, was stuck at home all day with no car, and missed my kid's first match. All of this could've been avoided had Midas been up front and communicated with me. Horrible first impression, and they didn't seem to care about the inconvenience. AVOID THIS PLACE! They're lucky they got 1 star-I'd go 0 but you have to give at least a star.

Hamilton rd location has always treated me with respect and kindness. Their work is good I think…read more They have changed my oil, I bought new tires and have them rotated, they work on my cylinder, and many other things. I think their prices are fair. I like working with Michael and his staff

Stood at the counter for 5 minutes waiting to be helped. Making eye contact with multiple people in…read morethe back and one even walked up front behind the counter without saying anything to me before disappearing back into the work area.

My customer service experience was not good. " Welcome to…read moreValvoline " nonexistent!! I wasn't welcomed and didn't feel welcomed like the old crew used to do. "Hello sir how may we help you today?" NOTHING ! I didn't get nothing! All I got was raise your hood and open your door. My tires didn't get checked, fluid levels didn't get checked, tires didn't get touched, air filter didn't get checked. Customer service sucked. My experience was horrible! Where is the former crew

Ram Promaster van Wow I was impressed when the technician…read morepulled the torque wrench out to torque the oil filter cap on the 3.6 Pentastar motor which is very prone to getting cracked. Terry the manager was right on top of everything, even the Team work supporting his technicians with Oil Filters, wiper blades, light bulbs used.