At first I thought it was a Take 5 Car Wash franchise because it is a shared building with Take 5…read moreOil Change incorporated (not the same). It is also a bit awkward getting in and out if you are not from the area as those options are limited. After pulling out of the way I confirmed it's actually a Moo Moo Car Wash but had to loop back around and navigate thru the lots for a third time. I have the monthly membership to the franchise, so the cost was included. The wash did a decent job, though the dry cycle didn't fully do the trick. Staff were friendly during the quick interactions. You can only turn right in Hamilton Road when exiting.

Being helpful and kind when first greeting customers. I don't go often enough to know exactly what…read moreis offered. I ask the prices because the screen isn't listing them, your greeter was first appalled that I pulled up to the wrong line then passively-aggressively berates me because I ask what services are offered (price-wise). I came to this Moo moo because the other car wash down the street wasn't open yet. I made a mistake in trying this out.

The customer support was amazing. Jason at the front desk was very kind and knowledgeable when I…read morecame in to get a tire repaired. He explained the nuances of different tires and issues that could arise. I dropped car off in evening and picked up the next day. Very easy, affordable, and friendly. Would recommend to friends and family.

DO NOT BRING YOUR CAR HERE…read more I brought my Mercedes E350 to Tire Choice #0601 because of a front-end knocking noise and asked them to diagnose and repair the problem. They diagnosed suspension components as the cause and recommended over $1,700 in repairs. After keeping my car for several days and failing to return calls and voicemails, I finally got through to them and was told the repairs were completed--but the knocking noise was still there. I paid $1,704.45 and picked up my car with the exact same problem I brought it in for. I was also told their alignment machine/software did not have the specifications for my vehicle, yet the invoice states that alignment was declined by the customer. To make matters worse, they entered the wrong mileage on my invoice. My car has approximately 60,000 miles, but the invoice shows the vehicle leaving the shop with nearly 100,000 miles. I now have to spend my own time dealing with the consequences of that error and making sure it does not affect my vehicle history. Paying over $1,700 and leaving with the same unresolved problem is unacceptable. Based on my experience, I strongly recommend taking your vehicle elsewhere, especially if you need an accurate diagnosis rather than simply replacing parts and hoping for the best.

We have regularly used the Firestone locations on Morse Road ( Columbus ) and now their location…read more on Reed Road ( border of Upper Arlington and Columbus ) and never had any issue with their work. Highly recommended !

This location has gone downhill. I took my 2020 Jeep Grand Cherokee Limited in to have the housing…read moreunit for the oil filter replaced due to it leaking. A month goes by and it's leaking again. I take it back in to the same location and they proceed to tell me that it's the gasket from the tray pan that is leaking. I told them that it's fine to go ahead and replace it since it's the gasket and the warranty company will cover it. I got a call back from Firestone stating that the warranty company will not cover it due to the fact that it's the transmission kit, which includes the pan and they went ahead and replaced the pan without notifying me first. At this point I was pissed because now I have to pay the full price. Long story short I called customer service and I was told I would get a call back in about 2 to 3 business days and this was over two weeks ago. My vehicle is still leaking from the oil housing unit. I had to call back Firestone customer service today to be told. I have to wait another 2 to 3 business days to receive a call back from somebody high up in the company. I will be contacting Ohio Board of Motor Vehicle Repair and an attorney when I come back from vacation on Thursday. DO NOT TAKE YOUR VEHICLE TO THIS LOCATION.

Just what an oil change station should be. Quick, easy and no drama. Our go to place and usually…read morewe can find a good Valvoline Coupon on-line.

Disappointing service…read more Dealt with 4 different people Didn't receive the full 18-point inspection so lights, turn signals were never checked I had to ask twice for someone to check the tire pressure I asked to have windshield washer fluid checked and they said it's the first thing they check. It was low but they never topped it off.

Friendly, trustworthy staff. Extremely clean, dog friendly, snacks and beverages available while…read moreyou wait. Family, friendly bathroom with changing table and spotless, might I add! Overall extremely impressed! Highly recommend Christian Brothers for your automotive needs. Having car repairs or maintenance is typically pretty worrisome so, go see these guys and let them ease your mind. Thank you, gentlemen. Sincerely, Candice & Winter

To say they are thorough here is an understatement...having your car serviced here is like a walk…read morethrough tomorrow land. They truly go above and beyond service-wise. Friendly, fast and friendly!

Staff was great, great car inspection, very helpful! The price was what I expected and they…read morecommunicated with me through the whole process!

Great team ready to help with whatever car troubles you have and honest people ready to do the…read moreright work.

I waited awhile for my oil change; probably a little too long. My mistake only. I drove by the 15…read moreminute oil change all weekend but choose to wait for the service I always trust at the New Albany Tire Discounters. They have always taken care of my 07 Volvo..making sure I get the old girl back on the road in excellent condition. Anthony is always a pleasure to see when I walk in the door. I know my service will be excellent as always!!! SEE YA NEXT TIME GUYS!

nothing is done in a timely manner. no communication. I've had rims ruined and the 4 vehicles I've…read morehad serviced there always takes more than a day even with an appointment

My customer service experience was not good. " Welcome to…read moreValvoline " nonexistent!! I wasn't welcomed and didn't feel welcomed like the old crew used to do. "Hello sir how may we help you today?" NOTHING ! I didn't get nothing! All I got was raise your hood and open your door. My tires didn't get checked, fluid levels didn't get checked, tires didn't get touched, air filter didn't get checked. Customer service sucked. My experience was horrible! Where is the former crew

Ram Promaster van Wow I was impressed when the technician…read morepulled the torque wrench out to torque the oil filter cap on the 3.6 Pentastar motor which is very prone to getting cracked. Terry the manager was right on top of everything, even the Team work supporting his technicians with Oil Filters, wiper blades, light bulbs used.